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Crystal Miami Cruise Reviews
Cruiser Rating
4.3
Very Good
59 reviews
Most helpful review
A refined traveler's expectations not met
"When you can pay $10,000 for an 11-day cruise as we did vs. $4000 for a lower level brand, the difference is luxury and exceeding expectations. On the positive The spa services were exceptional I had the best..."Read More
Refined traveler avatar

Refined traveler

10+ Cruises

Age 60s

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1-10 of 59 Crystal Miami Cruise Reviews


We Jumped Ship In Cabo!

Review for Crystal Serenity to Panama Canal & Central America

alwaysonaship avatar

alwaysonaship

10+ Cruises

Age 50s

After 55 cruises, the Crystal Serenity was such a unsatisfactory cruise, we made arrangements to get off the ship in Cabo San Lucas and fly home. Yes we left. This was the first leg of the world cruise and we found it to be a major disappointment. We looked at each other one day, and decided enough was enough and let’s leave. We contacted the concierge and made all the arrangements, got on the ...
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Sail Date: January 2020

Departure Port: Wellington

Cabin Type: Deluxe Stateroom with Verandah

49 Helpful Votes


We had a great cruise on the Serenity

Review for Crystal Serenity to Panama Canal & Central America

CruiserFromMaine avatar

CruiserFromMaine

10+ Cruises

Age 60s

We had a great cruise on the Serenity from Miami to Los Angeles. This was the first leg of the 2020 World Cruise. Food and wine are an important part of cruising for us. We found the food to be very good to excellent with only a couple exceptions. The included wines were certainly up to the task. The service was great throughout the ship. We received particularly good service from Phil on ...
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Sail Date: January 2020

Departure Port: Wellington

Cabin Type: Deluxe Stateroom with Verandah (slightly limited view)

84 Helpful Votes


The Grande Dame is loosing her glitter

Review for Crystal Symphony to Caribbean - All

Shoeman1 avatar

Shoeman1

10+ Cruises

Age 80s

We are die hard Crystal fans. After many cruises, 40+, we experienced issues on board. Frist the terrific 1. Embarkation and Disembarkation are a breeze 2. Entertainment was top notch. Any time Christine Andreas is on board you will have a wonderful evening. 3. Enrichment was interesting. The timing of lectures was poor and interfered with other classes. 4. Service is always top ...
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Sail Date: November 2019

Departure Port: Wellington

Cabin Type: Deluxe Stateroom with Verandah

90 Helpful Votes


Sailing with Crystal is always lovely.

Review for Crystal Serenity to Caribbean - All

PerpetuallyCcuising avatar

PerpetuallyCcuising

2-5 Cruises

Age 40s

I chose this cruise because of the itinerary - visiting places I had not visited before in the Caribbean. This was my first time sailing on Crystal Serenity and the ship was as elegant and well appointed as I expected. I did not feel as comfortable with its size, however, though this is no fault of the ship. I prefer the size and guest number of Crystal Symphony. The embarkation was not as ...
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Sail Date: January 2017

Departure Port: Wellington

Cabin Type: Deluxe Stateroom with Verandah

27 Helpful Votes


Best staff and ambience that I have ever experienced on any vacation!

Review for Crystal Serenity to Panama Canal & Central America

lohnesb avatar

lohnesb

6-10 Cruises

Age 50s

Good friends of ours convinced my wife and I to book this cruise two months before the sailing. I absolutely was so impressed and felt totally pampered by the team on the Serenity. All the fine staff aboard really do enjoy what they do and go far above and beyond to insure a very high level of guest satisfaction. This was our 7th cruise after six in a row with Royal Caribbean......well Crystal ...
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Sail Date: April 2017

Departure Port: Wellington

Cabin Type: Deluxe Stateroom with Verandah

11 Helpful Votes


Shines like a Crystal

Review for Crystal Serenity to Panama Canal & Central America

Steveoka avatar

Steveoka

10+ Cruises

Age 60s

We are still on the Serenity and having a fantastic time. We came across from NZ on the Queen Victoria in the Queens Grill to join the Serenity and there is no comparison to the two ships with the Serenity being so superior in every way . The service and the staff throughout the Serenity are absolutely outstanding and the food in all the restaurants is beautifully presented and served hot and ...
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Sail Date: April 2017

Departure Port: Wellington

Cabin Type: Deluxe Stateroom with Picture Window

137 Helpful Votes


We Enjoyed Another Wonderful Cruise

Review for Crystal Serenity to Caribbean - All

Keith1010 avatar

Keith1010

10+ Cruises

Age 60s

We chose a seven day Caribbean Cruise leaving Miami on January 3, 2017 as it worked for our schedule. The sailing was on-board Crystal Serenity a ship that we have sailed numerous times. While the cruise was sold out, one never had that feeling as we went around the ship. Two friends who never sailed Crystal joined us for this cruise and had a wonderful time. Highlights of the ...
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Sail Date: January 2017

Departure Port: Wellington

218 Helpful Votes


Somewhat Disappointed

Review for Crystal Serenity to Caribbean - Western

Oren1618 avatar

Oren1618

10+ Cruises

Age 70s

Beautiful ship. The rooms were just fine. Great entertainment. The song and dance troupe did a fabulous job. Terrific enrichment and seminar programs. Food was quite good, as well. The passengers were more lively than I had expected. I thought it would be a bit of a stuffy atmosphere. I was wrong. The itinerary was more than forgettable: Costa Maya, Cozumel, Belize, Key West and two days at ...
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Sail Date: January 2017

Departure Port: Wellington

Cabin Type: Deluxe Stateroom with Verandah

16 Helpful Votes


Expecting Five Star --- But truly *** star Cruise Line - No better than others

Review for Crystal Serenity to Caribbean - Western

PaulMCO avatar

PaulMCO

10+ Cruises

Age 70s

Yes this is cruise critic and yes I am a harsh critic. This was a first Crystal Cruise and we hoped to make it a habit. We are regulars on Oceania and Silversea and did not find Crystal any better -- in fact in some cases below the standards of O and Silversea. The cruise was a rather simple one – pretty much a western Caribbean with stops in Cozumel, Costa Maya, Belize and Key West. I ...
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Sail Date: January 2017

Departure Port: Wellington

Cabin Type: Deluxe Stateroom with Verandah

45 Helpful Votes


Crystal Makes Us Happy---Again

Review for Crystal Serenity to Caribbean - Western

Memlin avatar

Memlin

10+ Cruises

Age 80s

We chose this cruise for a much needed break after a busy holiday season. We flew to Miami on the 2nd and stayed at the Trump Doral. They provided a very nice cruise package which included transportation to the pier. Beautiful hotel with great service! We had a bit of a wait when we arrived at the Port of Miami, which irritated a lot of people. Once onboard, everything was fine. Champagne ...
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Sail Date: January 2017

Departure Port: Wellington

Cabin Type: Deluxe Stateroom with Verandah

2 Helpful Votes


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