Crystal Luxury Cruise Reviews

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Crystal Cruises

Cruise Critic Overview

  • Choice of two larger luxury cruise ships or an intimate yacht
  • Outstanding dining with plenty of choice on all ships
  • One of the highest passenger-to-staff, passenger-to-space ratios
  • Read full overview >>
272 Crystal Luxury Cruise Reviews
Cruiser rating
Excellent
159
Very Good
56
Average
27
Poor
18
Terrible
8
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Luxury Cruises
272
Repositioning Cruises
26
Senior Cruises
25
Romantic Cruises
25
Luxury Cruises
272
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
patricia 73
Member Since 2011
1 review
25 forum posts
1 helpful vote
Sailed four weeks ago
I was very interested in visiting Croatia and I choose the Crystal Esprit because of its high ratings and the itinerary of the ship. We were not disappointed. The service on this ship was very personalized. We had two room cabin attendants ... Read more
jemared
Member Since 2016
1 review
8 forum posts
Loved the pampering and special attention of the wonderful staff. Although they have to, most of them were very genuine. Our head waiter worked with us each night to ensure our dietary needs were met at dinner. Did not have a bad meal. ... Read more
SCreeker
Member Since 2017
1 review
5 helpful votes
I chose this line for the first time because of its prior reputation. I have traveled several times on Silversea and Seabourn and wanted to try Crystal. The Symphony is a lovely ship although considerably larger than I expected. It is due ... Read more
Jayoh
Member Since 2015
4 reviews
1 forum post
7 helpful votes
Sailed June 2017
Crystal continue to be my preferred cruise line but there are plenty others nearly as good - and better - in some areas. The big gripe with Crystal has always been the size of their staterooms. I see they are finally addressing that in a ... Read more
Helpful? Thank Jayoh
kmtoner
Member Since 2004
2 reviews
60 forum posts
3 helpful votes
Friends raved about Crystal and we loved the itinerary from Reykjavik to England. This cruise had no sea days and was packed with interesting ports. It was a perfect way to celebrate a 30 year wedding anniversary. We arrived late ... Read more
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PrincessVictoria22
Member Since 2014
2 reviews
9 forum posts
2 helpful votes
I love Crystal, for its outstanding service, friendly crew, beautiful ships, delicious food, and lectures/ other activities. Everything during my 3-1/2 weeks onboard was amazing, from the shore excursions to the cabin stewardess. ... Read more
jamesm
Member Since 2003
4 reviews
93 forum posts
3 helpful votes
This was our 45th cruise and our 3rd cruise on Crystal. We were intrigued by the itinerary - from Reykjavik to Portsmouth. The weather, admittedly, was dicey for the entire time (cold, windy and frequent showers) but we always try to not ... Read more
vacationgirl50
Member Since 2010
1 review
36 forum posts
2 helpful votes
We wanted to see Iceland and after looking at all the itinerary's of many cruise lines we decided we liked the Crystal Symphony itinerary the best since it sailed out of NYC , stopped in New England ports and then on to Iceland. We had ... Read more
curtdesilets
Member Since 2006
10 reviews
1,928 forum post
7 helpful votes
A concise review here, we chose this cruise as just a nice one week getaway. I am a California native and my dear wife is just about, having lived here for the past 40 or so years. We have been to all of the port cities several times, so ... Read more
sheldondusty
Member Since 2016
1 review
3 forum posts
6 helpful votes
This was our second cruise on the Serenity and I would rate it very highly again, with a couple of areas for improvement. The food is consistently wonderful. Last October we thought that Prego was good, but not better than the dining ... Read more
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colonial50
Member Since 2014
1 review
5 forum posts
2 helpful votes
We chose this cruise because we needed some rest, relaxation, and pampering. We not only achieved the above but where overwhelmed with the Theater/Movie/show activities and presentations. This was out 23rd Crystal Cruise. It is hard to ... Read more
lohnesb
Member Since 2017
1 review
3 forum posts
7 helpful votes
Good friends of ours convinced my wife and I to book this cruise two months before the sailing. I absolutely was so impressed and felt totally pampered by the team on the Serenity. All the fine staff aboard really do enjoy what they do ... Read more
Steveoka
Member Since 2005
10 reviews
24 forum posts
7 helpful votes
Sailed April 2017
We are still on the Serenity and having a fantastic time. We came across from NZ on the Queen Victoria in the Queens Grill to join the Serenity and there is no comparison to the two ships with the Serenity being so superior in every way . ... Read more
calliopecruiser
Member Since 2012
2 reviews
4,018 forum posts
I chose this trip because of the abundance of sea days, which are my favourite. The ship is showing some age and looking a little worn in its finishes and decor, but I don't mind -- to me, there are far more important things to make a ... Read more
Shoeman1
Member Since 2011
4 reviews
56 forum posts
1 helpful vote
Sailed April 2017
This was our 12th Crystal cruise, and we found this cruise to be superb in so many ways. 10 days is a long cruise for us and we found enjoyment in each day. The ship, its décor, the size of the suites, have been discussed so ... Read more
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jwsfun
Member Since 2007
10 reviews
32 forum posts
5 helpful votes
We'd been to most of the places this itinerary went, before and several were not even worth getting off the ship, so the ship was the main reason to go on this cruise. We just wanted to relax. Crystal Serenity did not disappoint! We ... Read more
stewclannc
Member Since 2015
2 reviews
1 helpful vote
Second time on Symphony and can't wait to get back.  First class service all the time, never a let up. Great ports of call in Beijing and all over Japan.  They took the entire ship to Beijing for a three day, two night ... Read more
seven seas cruiser
Member Since 2012
2 reviews
1 forum post
4 helpful votes
We decided on this itinerary since no other cruise line seems to be doing it. Flew into Manaus Brazil on AA #1265 non stop from Miami. Leaving the airport our cab was stopped at a military checkpoint, papers please. We stayed at the ... Read more
james121
Member Since 2010
1 review
1 helpful vote
Sailed February 2017
chose this cruise for destinations and inclusive options, we were not disappointed with either, my wife and I loved the ship staff, dining and itinerary, honestly can not fault the perfect cruise, magic castle at sea was such a treat as ... Read more
truganinni
Member Since 2011
1 review
16 helpful votes
Sailed February 2017
Having cruised with Crystal before, we knew what was in store for us as we first cruised in 1995. The ship has aged graciously but there are tell tale signs after 22 years of tiring which is to be expected. The Hull of the ship was the ... Read more
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Girlphyte
Member Since 2017
1 review
5 helpful votes
Sailed February 2017
chose the tour for Bali and Singapore. The good news: The food was superb, our sommerlier Mladen and Maitre D' Mario made the general seating dining a delight. The entertainment was a little old school but fun. The bars and ... Read more
English Tim
Member Since 2001
6 reviews
3,948 forum posts
4 helpful votes
Sailed February 2017
My wife, Rosy and I chose this cruise as it guaranteed warm / hot weather and having traveled from Singapore to Hong Kong last year, experiencing cool weather as we moved north, we decided we were more bothered about the weather than the ... Read more
MsSommelier
Member Since 2009
2 reviews
55 forum posts
16 helpful votes
Sailed February 2017
We selected Esprit based on her itinerary - the Seychelles sounded like a good idea to get away from cold, grey Germany in February. I was also curious about the ship herself and how 'the vibe' would be with such a small passenger ... Read more
crystalisbest
Member Since 2016
2 reviews
8 helpful votes
This was our second Crystal Cruise and was part of the World Cruise. Once again Crystal did not disappoint! We boarded in Valapariso, Chile, Traveled the Fijords of Chile , spent 2 days crossing Drake passage arriving for 2 days cruising ... Read more
pkgoode
Member Since 2017
1 review
1 forum post
10 helpful votes
Sailed January 2017
This cruise was our Honeymoon, the itinerary was fantastic, the duration just right and my wife used to work on the Crystal Symphony 20 years ago so perfect to see it from the other side, expectations were high. We spent the night in ... Read more
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