We booked the cruise when Egypt was on the itinerary and had 4 friends book with us. When Egypt was pulled, it was too bad Crystal did not add another day in Israel instead of wasting the time on Cyprus and Shalalah, Oman (no offense to anyone).
Regarding the ship, for the most part, well done. But it is difficult to understand how they left the option on the stateroom TVs out with respect to ...
Our preference is for ships of a decent size able to offer a variety of venues whilst maintaining a high level of service.
We dislike smaller ships, ships within a ship, ships with specific areas reserved for specific cabin types or titanium plus members etc, continually signing for goods and services, mandatory tipping, crowded spaces etc. We like what we have found on crystal and are ...
After doing a previous Crystal Cruise, we opted to go on Symphony. This was the first cruise after an upgrade to the ship. The ship, crew and staff were not ready. Delayed beginning and food quality varied widely. I mean not even close to our other experience. (example: bone in the breakfast sausage & asked for Chicken noodle soup and got chicken broth with spaghetti noodles) The wait staff is so ...
My husband and I have been on a couple of dozen cruises on a total of 12 lines. This Crystal cruise was outstanding in every way. In most ways it was comparable to less expensive cruises such as Oceania and Azamara, though the enrichment activities were far and away the best we've ever experiences. The cusine was top rate, though the specialty restaurants were, in my view,no better than the ...
We have just disembarked from the Crystal Symphony in Rome after a 11 day cruise.
We couldn't fault any part of the cruise and feel we have experienced a very professional event. The entertainment was always enjoyable.
All the staff were friendly and efficient but especially would like to mention our 2 dinner waiters on Table 49 at the 2nd sitting, Salih and Viaos Both of them were amazing, ...
First class cruise with 1st class people.Cannot say anything bad about anything! Loved the ship, very elegant. Loved loved loved the crew. Some have been on the ship for years. The food was outstanding,although I wasn't as impressed with Silk Road as I had expected to be. The entertainment and the shows very good with talented dancers. Loved the lectures of the places we docked although thought ...
We chose Chrystal Symphony because of recommendations by friends who had been in Crystal cruises before.
Negative experience with disembarkation: we were assigned to Orange 1, and left the ship at 7am. When we arrived at the Venice airport, we had to wait for about 15-20 min for our luggage to arrive. We were told there were misunderstandings regarding the transportation of our luggage (which ...
We are a healthy, active couple in our mid-sixties who choose cruises based on the itinerary. One of our "bucket list" destinations was the Amalfi coast and this cruise made stops at both Sorrento & Amalfi. We took excursions arranged by the ship and excursions with outside providers. The ship's excursions were fine and we enjoyed them. We did have rough seas on the stop at Amalfi which made ...
We were on this specific cruise as a business incentive award, so we did not actually select the cruise ship or the specific cruise. The Symphony is a relatively small ship, accomodating about 1000 guests. We spent very little time in Barcelona (our departure city ) as we used that time for an excursion in the mountains, as we did at most of the other ports. Embarkation and disembarkation ...
Sadly, we witnessed the effect of new ownership on this cruise line. After five positive experiences on the Symphony, 'economic pullbacks' took a toll on our most recent experience. Previous sailings included live string quartets at tea time. No more. Midnight chocolate festivals in the central lobby. No more. Ice sculptures. No more. Chocolates and fresh fruit bowls in the cabin. No ...