"Like some people, I read negative reviews before I read positive ones. Given, that I have already made a selection, I want to see what I failed to notice when I first made my choice. I read the previous negative..."Read More
Raygun501
10+ Cruises
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Age 50s
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1-10 of 26 Crystal Symphony Cruise Reviews for Luxury Cruises to the Caribbean
We are die hard Crystal fans. After many cruises, 40+, we experienced issues on board. Frist the terrific
1. Embarkation and Disembarkation are a breeze
2. Entertainment was top notch. Any time Christine Andreas is on board you will have a wonderful evening.
3. Enrichment was interesting. The timing of lectures was poor and interfered with other classes.
4. Service is always top ...
This was our first luxury cruise and our travel agent highly recommended this line. We have sailed many times and the most recent had been with NCL Haven. While we loved the Haven, we hated the crowds, overwhelming smoke and mediocre food and service on the rest of the ship. We couldn’t wait to disembark. That was when our agent recommended we move up to Crystal. We will never go back.
From ...
We chose this cruise for the trip destination and the Crystal reputation. We have been on other Crystal trips and this is the first time we did 3 back to back trips, total 45 days!
Embarkation was a piece of cake. Bags we shipped were in our room when we arrived and the bags we brought arrived shortly thereafter. We are hoping the same for disembarkation.
The Captains Larsen and Willheim are ...
Overall one of our best cruises, the real rating is 4.5 stars due to a bout of food poisoning and the filthy condition of our stateroom on arrival and the lack of response from the Hotel Director. The service of the staff outshine their managerial staff. I think if it had been a short cruise it would have been our first and last time on Crystal but with 19 nights the good times well and truly ...
We chose this cruise based on homeport, itinerary and time of year. To add some context it was our 4th cruise this year, princess - 19 days, Holland America- 15 days and Celebrity - 12 days. Given the per diem rate and our previous experiences on Crystal we had high expectations some of which were met and some not.
Crystal exceeded our expectations in the areas of enrichment, learning and ...
We picked this cruise because we’d never taken an ‘all-inclusive’ type cruise and this one was a short 7N from New Orleans which is close to us. I’d seen the various pricing sheets showing how close in cost a cruise on a Line such as Crystal was to a ‘standard’ Line such as Celebrity, which we’ve cruised 20+ times and wanted to see if they were true - it’s true! At least for the shorter 7N ...
This was listed as a jazz cruise and was fulfilled,at least for us, more than expected. My husband loves jazz. The group that was put together by J. Tate are not known to the general public, but among the music world top notch. They are the backbone of most major groups today.
Jazz was just part of the entertainment as you still had shows every night and music in the Crystal Cove Lounge. Palm ...
This is our third cruise on Crystal and Symphony. Our first was 22 years ago from Istanbul. Our second was February 2017 Singapore to Hong Kong. Both were amazing. We chose an easier quick trip out of New Orleans with our daughter and her spouse. We both had suites, we decided on the new Seabreeze suites which were just redone in 2017. They were very nice woth a large shower with excellent ...
Over the past 20 years Crystal has been our favorite cruise line and we still feel the same today. The updates are lovely. We really enjoyed the open seating and the addition of Silk which was wonderful. The Brazilian restaurant was not our favorite but was good. Umi Uma and Prego are just as good as always. The service in all departments is exceptional and we rate just as highly as we always ...
We love Crystal...especially the Symphony. The staff knows your name and provides wonderful, personalized service without being excessive. The ship is perfectly maintained. The cabins are not as large as some on newer ships but that is probably why the two Crystal ships (the Serenity and Symphony) are such a good value. In spite of the cabin size, there is plenty of storage. There is so much ...