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Crystal Symphony Cruise Reviews for Family Cruises to Europe

Crystal
Crystal Symphony
Europe
Departure Port

Traveler rating

Excellent

42

Very Good

12

Average

9

Poor

6

Terrible

2

Cruise type

Luxury Cruises

72

Family Cruises

72

Gay & Lesbian Cruises

72

Romantic Cruises

72

Singles Cruises

72

72 Crystal Symphony Cruise Reviews for Family Cruises to Europe


Review King avatar

Review King

1 Review Written

7 Helpful Votes

Luxury Disappointment

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After doing a previous Crystal Cruise, we opted to go on Symphony. This was the first cruise after an upgrade to the ship. The ship, crew and staff were not ready. Delayed beginning and food quality varied widely. I ...
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1 photo

Sail Date October 2017


markforbes avatar

markforbes

2 Reviews Written

31 Helpful Votes

A fantastic cruise experience

Our preference is for ships of a decent size able to offer a variety of venues whilst maintaining a high level of service. We dislike smaller ships, ships within a ship, ships with specific areas reserved for ...
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Sail Date October 2017


rents avatar

rents

1 Review Written

9 Helpful Votes

This was our 35th cruise on Crystal Symphony

This was our 35th cruise on Crystal Cruises. Our stateroom has always been on the penthouse deck because of the walk in shower. Over the years we have noticed with the change of ownership and executive management ...
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Sail Date August 2017


julieringkeller avatar

julieringkeller

1 Review Written

13 Helpful Votes

A true six-star experience.

My husband and I have been on a couple of dozen cruises on a total of 12 lines. This Crystal cruise was outstanding in every way. In most ways it was comparable to less expensive cruises such as Oceania and ...
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Sail Date September 2017


DaisyUK avatar

DaisyUK

4 Reviews Written

50 Helpful Votes

Best Yet!

This was our 3rd Crystal cruise and whilst all have been excellent, this was probably the best. We booked fairly late due to life getting in the way of a previously booked cruise in July so did not have the best ...
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Sail Date August 2017


sbsb13 avatar

sbsb13

2 Reviews Written

27 Helpful Votes

Crystal Symphony was not quite a full orchestra for us

We chose to take a short "taster" cruise from Dover for 6 days in order to try out Crystal cruises. We have sailed regularly on Seabourn and Silversea ships as well as trying other brands such as Celebrity, Cunard, ...
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Sail Date August 2017


Jimbola avatar

Jimbola

4 Reviews Written

83 Helpful Votes

Crystal Symphony Baltic Sea

The Crystal Symphony Baltic Sea cruise on 2017 was fantastic. We loved every aspect and element. We were invited to go with the Hillsdale College group which booked about a third of the ship and that overlay of ...
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Sail Date July 2017


May B avatar

May B

12 Reviews Written

100 Helpful Votes

Looked forward to it for two years; it didn't disappoint!

We are 70 and 71 years old and have cruised 33 times prior to this one, on eleven different cruise lines, in the past 20+ years. We’ve always enjoyed Celebrity, and now in the past two years, we also have ...
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Sail Date August 2017


Ellen Rosman avatar

Ellen Rosman

1 Review Written

4 Helpful Votes

Great trip

Meet two couples on Cruise Critic before going and spent some time with them Worked out sharing a day trip and ride into Paris very well. We loved the ship. Food was outstanding except for one meal which was ...
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Sail Date August 2017


newmexone avatar

newmexone

9 Reviews Written

9 Helpful Votes

Another Great Crystal Cruise

After sailing Crystal for the first time in November, we knew we wanted to do it again. This cruise was too good to pass up as it included being in Edinburgh for the Tattoo. While we normally shy away from summer ...
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Sail Date August 2017


jemared avatar

jemared

1 Review Written

7 Helpful Votes

Wonderful first Crystal cruise

Loved the pampering and special attention of the wonderful staff. Although they have to, most of them were very genuine. Our head waiter worked with us each night to ensure our dietary needs were met at dinner. ...
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Sail Date June 2017


SCreeker avatar

SCreeker

1 Review Written

20 Helpful Votes

Disappointing Experience

I chose this line for the first time because of its prior reputation. I have traveled several times on Silversea and Seabourn and wanted to try Crystal. The Symphony is a lovely ship although considerably larger ...
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Sail Date June 2017


hulamama1 avatar

hulamama1

1 Review Written

8 Helpful Votes

Great Cruise But We Got Gouged on an Excursion

This was my 7th Crystal Cruise. We normally book Penthouse cabins on the Crystal Serenity so the Symphony, with its older staterooms, was a bit of a let down. Service was very good, as usual. Food was not as good as ...
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Sail Date June 2017


sssxguy avatar

sssxguy

7 Reviews Written

50 Helpful Votes

Lovely ship but unfortunately left disappointed

Crystal Symphony is an appealing ship, well maintained and spotlessly clean. It’s large enough to have a variety of dining and entertainment, yet small enough to get on and off easily. Service was unfussy and ...
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Sail Date May 2017


kmtoner avatar

kmtoner

3 Reviews Written

37 Helpful Votes

Wonderful first Crystal cruise around islands of the North Atlantic

Friends raved about Crystal and we loved the itinerary from Reykjavik to England. This cruise had no sea days and was packed with interesting ports. It was a perfect way to celebrate a 30 year wedding anniversary. ...
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Sail Date May 2017


Gourmet Gal avatar

Gourmet Gal

3 Reviews Written

32 Helpful Votes

Not Quite Lux

Chose this sailing for an interesting itinerary and read many rave reviews about Crystal. Have previously sailed Silversea and The World Ship so I am very familiar with the luxury category. Crystal just did not ...
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Sail Date May 2017


PrincessVictoria22 avatar

PrincessVictoria22

4 Reviews Written

10 Helpful Votes

Back-to-Back, NYC to London, via Iceland

I love Crystal, for its outstanding service, friendly crew, beautiful ships, delicious food, and lectures/ other activities. Everything during my 3-1/2 weeks onboard was amazing, from the shore excursions to the ...
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Sail Date May 2017


jamesm avatar

jamesm

5 Reviews Written

20 Helpful Votes

Crystal - meh, not what it once was

This was our 45th cruise and our 3rd cruise on Crystal. We were intrigued by the itinerary - from Reykjavik to Portsmouth. The weather, admittedly, was dicey for the entire time (cold, windy and frequent showers) ...
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Sail Date May 2017


dh1 avatar

dh1

1 Review Written

2 Helpful Votes

The perfect cruise!

We were on this specific cruise as a business incentive award, so we did not actually select the cruise ship or the specific cruise. The Symphony is a relatively small ship, accomodating about 1000 guests. We ...
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Sail Date August 2016


yuani avatar

yuani

1 Review Written

Wonderful experience, both onboard and ashore, from beginning to the end.

We chose Chrystal Symphony because of recommendations by friends who had been in Crystal cruises before. Negative experience with disembarkation: we were assigned to Orange 1, and left the ship at 7am. When we ...
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Sail Date September 2016


GROVERDALE avatar

GROVERDALE

1 Review Written

3 Helpful Votes

PINS CELEBRATING 5 CRUISES ARE MEANINGLESS

Sadly, we witnessed the effect of new ownership on this cruise line. After five positive experiences on the Symphony, 'economic pullbacks' took a toll on our most recent experience. Previous sailings included live ...
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Sail Date May 2016


Annette Costello avatar

Annette Costello

1 Review Written

10 Helpful Votes

Efficient and lovely staff

We have just disembarked from the Crystal Symphony in Rome after a 11 day cruise. We couldn't fault any part of the cruise and feel we have experienced a very professional event. The entertainment was always ...
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Sail Date September 2016


planada avatar

planada

2 Reviews Written

31 Helpful Votes

Crystal Symphony is 1st class

First class cruise with 1st class people.Cannot say anything bad about anything! Loved the ship, very elegant. Loved loved loved the crew. Some have been on the ship for years. The food was outstanding,although I ...
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Sail Date September 2016


majw avatar

majw

1 Review Written

9 Helpful Votes

We'll be back!

we had sailed crystal three years ago and had had a good experience. also, the itinerary seemed different, so we decided to try it again. the service was excellent, the cabin size was great, and each of the ports ...
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Sail Date July 2016


avanbuiten avatar

avanbuiten

4 Reviews Written

24 Helpful Votes

The Right Cruise for a Particular Cruiser

This was our fourth cruise within three years having previously sailed with Celebrity, Holland America, and Princess. We are a couple in our mid-thirties. We chose this cruise because it fitted in with times we ...
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Sail Date August 2016


Crystal Symphony Ratings

CategoryEditorMember
Cabins4.03.9
Dining4.54.5
Entertainment4.54.3
Public Rooms5.04.5
Fitness Recreation4.54
Family4.03.2
Enrichment5.04.3
Service4.04.6
Value For Money4.03.9
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