Crystal Baltic Sea Cruise Reviews

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Crystal Cruises

83% Loved It

Cruise Critic Overview

  • Choice of two larger luxury cruise ships or an intimate yacht
  • Outstanding dining with plenty of choice on all ships
  • One of the best passenger-to-staff, passenger-to-space ratios
  • Read full overview >>
38 Crystal Baltic Sea Cruise Reviews
Cruiser rating
Excellent
17
Very Good
9
Average
6
Poor
2
Terrible
3
See reviews for
Luxury Cruises
19
Family Cruises
5
Romantic Cruises
3
First-Time Cruisers
2
Senior Cruises
2
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
jemared
Member Since 2016
1 review
8 forum posts
5 helpful votes
Loved the pampering and special attention of the wonderful staff. Although they have to, most of them were very genuine. Our head waiter worked with us each night to ensure our dietary needs were met at dinner. Did not have a bad meal. ... Read more
SCreeker
Member Since 2017
1 review
14 helpful votes
I chose this line for the first time because of its prior reputation. I have traveled several times on Silversea and Seabourn and wanted to try Crystal. The Symphony is a lovely ship although considerably larger than I expected. It is due ... Read more
hulamama1
Member Since 2015
1 review
5 forum posts
5 helpful votes
This was my 7th Crystal Cruise. We normally book Penthouse cabins on the Crystal Serenity so the Symphony, with its older staterooms, was a bit of a let down. Service was very good, as usual. Food was not as good as it usually is. There ... Read more
kmtoner
Member Since 2004
2 reviews
61 forum posts
4 helpful votes
Friends raved about Crystal and we loved the itinerary from Reykjavik to England. This cruise had no sea days and was packed with interesting ports. It was a perfect way to celebrate a 30 year wedding anniversary. We arrived late ... Read more
Gourmet Gal
Member Since 2014
1 review
525 forum posts
12 helpful votes
Sailed May 2017
Chose this sailing for an interesting itinerary and read many rave reviews about Crystal. Have previously sailed Silversea and The World Ship so I am very familiar with the luxury category. Crystal just did not measure up. But first, the ... Read more
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PrincessVictoria22
Member Since 2014
2 reviews
9 forum posts
2 helpful votes
I love Crystal, for its outstanding service, friendly crew, beautiful ships, delicious food, and lectures/ other activities. Everything during my 3-1/2 weeks onboard was amazing, from the shore excursions to the cabin stewardess. ... Read more
jamesm
Member Since 2003
4 reviews
93 forum posts
3 helpful votes
This was our 45th cruise and our 3rd cruise on Crystal. We were intrigued by the itinerary - from Reykjavik to Portsmouth. The weather, admittedly, was dicey for the entire time (cold, windy and frequent showers) but we always try to not ... Read more
jhyman10
Member Since 2016
1 review
18 helpful votes
Relaxing, luxurious, fun, friendly, warm are just a few of the words to describe the great time we had onboard this ship. The ports were great (even though the weather didn't cooperate as much as we would have liked), but the most ... Read more
Kellyk1970
Member Since 2016
1 review
29 helpful votes
My husband and I were traveling as a couple to celebrate our 20th anniversary. I booked with Crystal cruises because in my travel magazines, it has been rated a top cruise line. We were expecting a luxurious staterooms and a ship that ... Read more
randalljay
Member Since 2009
3 reviews
10 forum posts
15 helpful votes
Sailed May 2016
We travelled with friends but the ship stopped at smaller ports which gave us a chance to see some wonderful things. My review, however, is based on Crystal's claim to be a 6 star line. We normally travel on Oceania and Silversea (and ... Read more
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ItheJD
Member Since 2015
2 reviews
Sailed August 2015
Our first trip with Crystal cruises and thoroughly enjoyed the experience. Yes cabins are not the largest compared with other similar ships but are reasonably spacious with plenty of wardrobe space (and hangers), pleasant bathroom and ... Read more
Funpetiza
Member Since 2013
1 review
5 forum posts
16 helpful votes
I was very very disappointed with Crystal. I took the advice of the travel agent but now realize that she might have recommended it because she gets a bigger kickback from them. I have been on many cruise ships of all sizes from the ... Read more
Olapaz
Member Since 2015
1 review
12 helpful votes
Sailed August 2015
I was assuming that the high price somehow assured the level of quality that you can find on Seabourn...trust me it does not. This ship is dated and dirty throughout. The decor is a worn holiday inn, circa 1980. On the day we checked ... Read more
mjpchicago
Member Since 2015
1 review
17 helpful votes
I read the negative reviews before we left the usa and started to get nervous. Having done the full cruise now -- they are ridiculous. This was an incredible experience from top to bottom. We are a young couple (34 and 30) and this was our ... Read more
tipsygirl
Member Since 2012
2 reviews
336 forum posts
3 helpful votes
We have taken over 40 ocean cruises on a variety of cruise lines. We were previously frequent cruisers on Celebrity, with Elite status due to the number of cruises taken. Once we sailed on Crystal it became our first choice for ocean ... Read more
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Cairn Mom
Member Since 2012
1 review
438 forum posts
1 helpful vote
Sailed July 2015
This was our fourth time sailing on the Serenity. She is a well appointed ship. The staff stay the same from year to year. They go out of their way to accommodate the passenger. Our every request is granted with a smile. This is one of the ... Read more
YoungDubFan
Member Since 2009
1 review
770 forum posts
2 helpful votes
This was my first Crystal Cruise and it was wonderful. This is going to be a lengthy review but I had such a hard time finding out any info on specifics for the Baltic Cruise that I want to give future cruises the info that I wished I had ... Read more
bizinsider
Member Since 2006
1 review
102 forum posts
Sailed June 2014
Just back from our fourth cruise on Crystal (three on the Symphony, one on the old Harmony). This time it was to the Baltics. Quick review: WEAR AND TEAR: Concerns about wear-and-tear are beyond overblown. Sure, the railings could use a ... Read more
ys124
Member Since 2013
1 review
2 helpful votes
I have had 4 cruise lines so far, all smaller luxury cruises; Regent, Silver Sea, Seabourne and this time, Crystal. I msut tell yu Crystal was the most disappointing of them all. We took Crustal as we were encourageed by the high ratigns ... Read more
Helpful? Thank ys124
FL Golfer
Member Since 2011
7 reviews
304 forum posts
Sailed July 2013
Effortless embarkation & debarkation We were able to walk right up to check-in with no line and immediately proceeded to board the ship. The debarkation was equally stress free and we left the ship at our leisure. Phenomenal food and ... Read more
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prof1420
Member Since 2011
5 reviews
6 forum posts
On this Baltic cruise Crystal continued to live up to its high quality reputation but the jury is still out on whether going all inclusive has caused a decrease in the level of service. We could not decide. The staff was still very ... Read more
secondtimecruzer
Member Since 2010
2 reviews
1 helpful vote
Sailed June 2013
I am 42, and DH is 47. We have been on one Regent Navigator cruise, one Silversea Silver Spirit cruise, and one Paul Gauguin cruise. I still consider us cruise newbies. We have specific needs as we are "quirky" at the best of times, and we ... Read more
abotel
Member Since 2011
2 reviews
3 helpful votes
Sailed August 2012
The cruise: We sailed from Stockhom to London with stops in St Petersburg(3 days),Helsinki, Copenhagen, and Berlin. The theme was food and wine. Embarkation/Disembarkation: Very efficiently done. On board check in was a ... Read more
At sea days
Member Since 2010
11 reviews
76 forum posts
Sailed August 2012
Our second family trip on Crystal, and no disappoinmtments. everything was as expected. Food and service shine! We love Crystal as does the family. The children's programs are excellent, with the exception that baby sitting after kids club ... Read more
Quem_Fala
Member Since 2010
5 reviews
344 forum posts
Not rated Sailed June 2012
Crystal Symphony -- Baltic Dreams, June 16 to June 27, 2012 Hamburg, Oslo, Copenhagen, Helsinki, St. Petersburg, Tallinn & Stockholm Better than we anticipated! We'd never sailed on the Crystal Symphony, prior to this trip. We'd ... Read more
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