From the moment we were met at the Prague airport by an Avalon representative who brought us to the hotel to meet our amazing cruise director, then from the moment we boarded our ship, to when the time came to disembark for our return home ... Read More
From the moment we were met at the Prague airport by an Avalon representative who brought us to the hotel to meet our amazing cruise director, then from the moment we boarded our ship, to when the time came to disembark for our return home (again with representatives escorting us to our departure area), we experienced nothing but First Class Service - all the way - by all of the Avalon employees, tour guides and others.
On the ship, the attention to the smallest of details was amazing. The crew members on board were kind and friendly, always smiling, going the extra mile to help you – whether it was answering your questions or accommodating a special request for dinner. The buffet breakfasts and lunches, and dinners from menu choices, were some of the best dining out we've ever had-- worthy of the finest restaurants anywhere-- such choices and diversity, and perfect portion sizes. Our staterooms were very comfortable, we especially found the ‘fire in the fireplace’ feature to be fun and cozy. The lounges were warm and inviting, especially after returning from walking about on some damp, chilly days. It was nice to have a choice of larger lounge with bar (and excellent cocktails including specialty ones) and entertainment, as well as a smaller quiet lounge at the end of the ship for reading or just relaxing too (with snacks and coffee 24/7). There was even a small but nicely equipped fitness room with the basics which, with the tours and all else, we didn't even need.
On our tours, our guides knew their stuff and enlightened us with their many insights on their country, culture and custom-- one of the trip highlights for us.
What a fantastic trip we had for our first time ever cruise! It was the most relaxing and stress-free vacation we have ever experienced, and we loved the size of the ship--big enough but quite a nice size for such a cruise. We’d choose Avalon and the Imagery II again in a flash. Read Less