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13 Night Australia & New Zealand Cruise from Sydney

13 Night Australia & New Zealand Cruise from Sydney (Australia)

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Itinerary

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  • Day 1
    Sydney (Australia)
  • Day 2
    Cruising
  • Day 3
    Hobart
  • Day 4
    Cruising
  • Day 5
    Cruising
  • Day 6
    Fiordland National Park (Cruising)
  • Day 6
    Milford Sound
  • Day 7
    Dunedin
  • Day 8
    Christchurch
  • Day 9
    Picton
  • Day 10
    Wellington
  • Day 11
    Napier
  • Day 12
    Tauranga
  • Day 13
    Cruising
  • Day 13
    Auckland
  • Day 14
    Auckland

Noordam

Noordam - Holland America Line

Pros

A full-service, midsize ship with lots of quiet, intimate spaces

Cons

Limited bells-and-whistles entertainment options

Bottom Line

A good choice for mature travelers seeking a traditional cruise experience


Cruise Reviews

We are a family of 5, traveling with 3 daughters in their 20’s. Let me start by saying that we had a nice time on this cruise and it was a good value for the money for a holiday cruise. But there is certainly room for improvement by ... Read More
We are a family of 5, traveling with 3 daughters in their 20’s. Let me start by saying that we had a nice time on this cruise and it was a good value for the money for a holiday cruise. But there is certainly room for improvement by HAL. First the high points. I have nothing but the utmost respect for the crew. They work incredibly hard, always with smiles on their faces. A special mention goes to Yohannes, one of the maitre d’s in the Main Dining Room. Two of our daughters are vegetarians and Yohannes,along with our waiter Suarta, worked to make sure that they had plenty of choices for dinner. While the daily menus have vegetarian options, there are special vegetarian and Indian menus from which orders can be placed the evening before. Yohannes even worked on special requests for our daughters. The quality of the food overall is a step above similar cruise lines we have been on, but the choices were limited and repetitive in the Main Dining Room. The Lido Buffet is very good for breakfast and lunch with nice choices. We really enjoyed the Dive In Grill by the pool. The Pinnacle Grill is wonderful, but the upcharge was $39 pp. I am glad we splurged on that for one evening, and wish we had gone another evening as well (there is a slightly reduced price for a package of 2 dinners pp). Also, thank you to HAL for having a Catholic priest onboard to celebrate Mass daily. Father Joe was great. We would not have been on this cruise over Christmas without the opportunity to attend Mass. Now the areas for real improvement. There were very limited activities on this cruise, especially considering there were 5 sea days (one was cruising the Milford Sound and other fiords). On another HAL cruise, there was the America Test Kitchen with cooking demonstrations. There was nothing like that here. Also, on the other HAL cruise, there was someone talking about the birds and wildlife we were seeing. There were no talks given about that either, other than the day through the fiords. ( There were whales and dolphins that could be seen from the ship several times but there was not even an announcement about that.). Our biggest criticism was the limited information given about the ports. The cruise director did not do any reviews each night about what to expect the next day, and certainly no in-depth talks daily. I did find a port talk listed on the first night about the North Island of NZ, but it was scheduled during our dinner! There was a port talk on Tasmania on one of the sea days, and at least that gave us some information. Usually on other cruises we could go to the TV each morning to find the cruise director talking about the ports, but we never found that on this cruise — only information on ship excursions which were on the expensive side. As one prior review mentioned, the cruise director was missing in action when it came to important port information! And he certainly did not spend any time planning activities for the guests! Believe me, this was a constant discussion among all of the other passengers we met. Also, as pointed out by others, it appears that HAL has cut down on the number of servers in the Main Dining Room. These waiters worked incredibly hard carrying huge trays and actually running back and forth to serve their guests, but I believe that there is a failure by HAL to staff properly in order to provide reasonable waits in the Main Dining Room — both for dinner and breakfast. The evening entertainment certainly did not cater to an audience of all ages over the holiday season. The ship’s own singers and dancers are good, but the other entertainers were meant for a much older crowd — for example, a night of music from the 50s and 60s. And we did not understand the guy with his spinning tops. Having said that, the ports on this cruise gave us a good overview of New Zealand and at least a chance to visit Tasmania and Sydney. Our stop in Eden was cancelled due to the fires in Australia, so HAL worked to add a day in Burnie, Tasmania. Thank you to HAL for making that happen and a special thank you to the mayor, deputy mayor and volunteers in Burnie who came out to greet the ship and help organize tours for us with one day’s notice. This cruise was a very good way for our family to get at least a taste of this beautiful part of the world. Read Less
Sail Date December 2019
We choose this cruise for the itinerary, which we loved. The Noordam is an older ship but is well designed and in good shape. The cabin decor was a bit dated but the cabin was well equipped and layed out well. The Positives: Room ... Read More
We choose this cruise for the itinerary, which we loved. The Noordam is an older ship but is well designed and in good shape. The cabin decor was a bit dated but the cabin was well equipped and layed out well. The Positives: Room Service was punctual, hot and got our orders right every time. It is a limited menu, but we were happy. Laundry Service was prompt and they did a good job washing folding or hanging the clothes. The unlimited laundry was well worth the price and they even replaced a broken zipper on a pair of jeans at no charge. The Room Attendants did a very good job and the Guest Service desk was helpful. Embarkation and Disembarkation were both easy. The team did a good job rerouting the ship to Burnie, Tasmania when it could not visit Eden due to the bushfires. The Negatives: The service in the Main Dining room was terrible. We experienced long waits for service, missing food, not getting what was ordered and a couple of servers with poor attitudes. We signed up for freestyle dining, which may have been part of the reason. HAL has not figured out how to properly service diners who are out of phase with the fixed meal times even though they tout this option's flexibility. Lido service simply did not exist. Sell baby, sell. There is a constant pressure to buy stuff you don't want or need. At the extreme this included books for making the towel animals and the history of HAL book but it permeates through all activities aboard, The internet service was terrible. The onboard execution for activities and shows was lacking, There was never enough space for the people who wanted to attend trivia, Lincoln Center Stage or other events. The Planet Earth II show would have been great but they set up the musicians in the way of the incredibly beautiful imagery. So, instead of seeing the exotic wildlife footage, we looked at the guitar player. The onboard talent was not good, but the outside talent was enjoyable. In general, there were not enough activities for the four sea days. If the weather had been better, that may not have been an issue. Shuffleboard did not work, due to the condition of the deck the discs would not slide. I still don't get the whole EXC thing. It seems like marketing/branding without any real content. This trip needed an onboard naturalist and someone who could add knowledge about the ports visited, These are all really easily solved things that an attention to detail can easily remedy; but, unfortunately, all of HAL's attention seems to be on the bottom line. We did not do any ship excursions but found great private excursions in advance. We stayed at the Auckland Hilton pre-cruise and highly recommend that hotel. After the cruise we stayed at the West (Hilton Curio Colllection) in Sydney which was also very nice, albeit not being as close to Circular Quay as other options. In summary, if you pick a cruise based on itinerary, HAL's Noordam is a fine choice. If you pick it for the shipboard experience, you can do better with another cruise line. Read Less
Sail Date December 2019
We chose this cruise because it fitted with the dates we were available, due to work commitments. We had been to NZ before on a different cruise line, but love the place so repeat was not a problem. Embarkation was handled well, we had ... Read More
We chose this cruise because it fitted with the dates we were available, due to work commitments. We had been to NZ before on a different cruise line, but love the place so repeat was not a problem. Embarkation was handled well, we had a balcony cabin on deck 5 midship. Décor a little tired but cabin was roomy enough and found plenty of space for storage. Cabin attendants were great, plenty of laughs and well looked after. We don't dine in the restaurants and found the buffet great, lots of variety and very nicely cooked. No self serve, guessing this was from illness and or wastage, but not a problem. Breakfast was crazy on sea days but we only made it up in time for a couple so no problem there, have an early lunch instead. Entertainment was a little lacking compared to other cruises we've been on but we're happy to entertain ourselves so not a deal breaker. All crew / staff were excellent, friendly and attentive. Some of our fellow passengers forgot to pack their manners and they were handled very well. We didn't book any tours, got a couple of shuttle buses where needed but prefer to do our own thing. NYE was in Hobart which was one of the best we've had for a long time, we went to the local Casino in Hobart to see Ice House and returned to the Noordam about 11pm, things were rocking around the pool - BB King band were playing and a DJ out the back bar, fantastic nibbles and great atmosphere - great night. Whilst probably not the best ever we've been on there were a lot of good things and any negatives were not enough to stop us cruising with them again. These days we look at dates, availability and best deal - rather than a specific cruise line. Over all a most enjoyable holiday. Read Less
Sail Date December 2019
View All Holland America Noordam Reviews
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