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28 Night Asia Cruise from Hong Kong

28 Night Asia Cruise from Hong Kong

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Noordam
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Itinerary

  • Day 1
    Hong Kong
  • Day 2
    Cruising
  • Day 3
    Xiamen
  • Day 4
    Cruising
  • Day 5
    Shanghai
  • Day 6
    Shanghai
  • Day 7
    Cruising
  • Day 8
    Nagasaki
  • Day 9
    Jelu Island
  • Day 10
    Pusan (Kyongju)
  • Day 11
    Cruising
  • Day 12
    Hiroshima
  • Day 13
    Kochi
  • Day 14
    Yokohama
  • Day 15
    Yokohama
  • Day 16
    Osaka
  • Day 17
    Osaka
  • Day 18
    Cruising
  • Day 19
    Okinawa
  • Day 20
    Ryukyu Island
  • Day 21
    Taipei (Keelung)
  • Day 22
    Kao-Hsiung
  • Day 23
    Cruising
  • Day 24
    Manila
  • Day 25
    Boracay
  • Day 26
    Puerto Princesa
  • Day 27
    Cruising
  • Day 28
    Cruising
  • Day 29
    Hong Kong

Noordam

Noordam - Holland America Line

Pros

A full-service, midsize ship with lots of quiet, intimate spaces

Cons

Limited bells-and-whistles entertainment options

Bottom Line

A good choice for mature travelers seeking a traditional cruise experience


Cruise Reviews

1 Helpful Vote
Sail Date: June 2019
The best thing about this ship are the four extra elevators they added either as an afterthought or in retrofit — Two on each side of the ship in the middle give us a total of seven elevators at entry point. These glass elevators on the ... Read More
The best thing about this ship are the four extra elevators they added either as an afterthought or in retrofit — Two on each side of the ship in the middle give us a total of seven elevators at entry point. These glass elevators on the side of the ship are much faster than the normal elevators and so wait time was actually quite minimal. A cruise ship leads a hard life, the cabins are constantly occupied 12 months a year the elevators are constantly moving so things do you wear out quick... noordam isn’t bad at all But too many elevator button lights are burned out, Drain on bathtub broken,the toilet stopped working for a while, There is some wear on the furniture in the cabins. The TV reception and remote isn’t very good. I certainly can’t mark it down because it caters to an older crowd, 80 percent 50 plus, but be aware of that when you are looking at cruise lines. The entertainment budget goes for a string Quartet that does Bach, not trapeze artists. Relatively limited dining options. Food is just OK. Wine is prohibitively overpriced even for a cruise line. Read Less
3 Helpful Votes
Sail Date: June 2019
My husband and I did the Double Denali with 7 day cruise down the inner passage. What a mistake that was!! I had one day on-board the Noordam before I got ill. One day to enjoy the ship - that's all. I had one day before I fell ... Read More
My husband and I did the Double Denali with 7 day cruise down the inner passage. What a mistake that was!! I had one day on-board the Noordam before I got ill. One day to enjoy the ship - that's all. I had one day before I fell dreadfully ill with a virulent flu virus which I contracted while staying in the Holland America chalet in Denali a few days before (together with up to 90% of other people on the same holiday, according to what the medical staff on board told us). I was told by their medical staff that it takes up to 4 days to show after infection so that takes it firmly into the Denali stay period. It was also a ‘seasonal identified influenza virus’..Presumably a local virus? We certainly never heard a holiday maker on our bus/train etc coughing - not until we got on the Noordam. Certainly by the end of the cruise people were coughing all over the ship. My temperature reached 104 degrees and I was 'isolated' and 'sanitized' in my room for 3 days. This was done in the most insensitive and unkind way - making me sit there in the room feeling like a leper. I sat crying while staff in gloves and masks swilled the room over with cheap smelly disinfectant (which, by the way, aggravated my throat and cough). I was too ill to do anything about it except get very upset and later to get very very angry. We were told to use the room service. Most of the food offered in the room service booklet was inedible to me as I was feeling so ill. My husband spent 3 days going up and down the ship getting me glasses of water and bits of food I could eat (cold by the time he got it to me). Ringing room service was very difficult as the phones are so weak that it was difficult to hear anyone on the other end and always so busy, and the people answering them often had poor English. Room service always said there would be at least a 45 min wait for anything. At no point were we offered or told about anything that might be available to us to help us. My husband couldn't even get a jug for water - he was only allowed to bring water by the plastic glass. There weren't even any trays to carry things on. We have never done a cruise before so all this was new to us and we didn’t know how to cope with it. We didn't get our down-turn service or any other niceties. We missed the ships activities, nice dinners, and worst of all our bucket list excursions which we had planned and paid for months in advance. We didn't even get any reassurance we would get our money back from them until much later. We felt largely abandoned and sacrificed so that their epidemic wouldn’t spread -which was ironic really since the whole ship sounded like it had the same cough by the end of the trip. When I was eventually allowed out of my cabin after 3 days I was very angry indeed and I spoke to one of the managers in customer services but he was cold, distant and indifferent. He had no empathy what so ever and said in the end that - quote 'if he compensated me he'd have to compensate all the others and he wasn't going to do that'. He even inferred that it was my own fault for not knowing how to use room service more and asking for what I wanted. He seemed to want to blame me and any other staff - he had no empathy or conception that I had been deliriously ill with fever and was still very ill and that we had never been on a cruise before and didn't know the ropes. I even ended up with a medical bill of $348! The rest of the cruise was dreary because I had such a sore throat I couldn't speak, I lost my voice, and I was weak and unable to do much. I had no appetite. I still don’t feel completely well even now. In short, the cruise experience that my husband and I had with Holland America was absolutely abysmal and it has put us off ever going on a cruise again. Not only were we treated pretty dreadfully, we never got the experience we were promised and we had a holiday from hell, with no recompense or care or compassion. I have emailed them about this many times since we got home and they have totally ignored me – except to send adverts for cruise holidays!!! How insensitive and inappropriate is that? As a good tip I would say that when you are looking for a cruise it would be wise to first find out how the company will treat you if you get ill while you are with them. I got my flu virus while in the care of HAL, - I was infected while staying in their accommodation - but this is what happened to me and my husband. I wish I had looked into it more myself. I cannot review most of what the ship had to offer because I wasn't well enough to explore it properly. My husband and I did feel that the food was of very poor quality though. Our balcony floor had a huge mound of rotting metal in it. Our cabin was very comfortable - but it didnt make up for all the awful stuff!! There were many others ill like me on this cruise, and I read in a previous review in March this year that a flu epidemic swept the ship then. Maybe the air con is suspect? I hope my experience helps people make their minds up about whether to do this cruise or not. We regret doing it very much. Read Less
1 Helpful Vote
Sail Date: May 2019
The land tour was extremely well organized. You never had to stand on line to register in the hotels.The hotels were very nice. Our hotel in Anchorage was a top hotel. Our rooms were a good size and very comfortable. The food on the ... Read More
The land tour was extremely well organized. You never had to stand on line to register in the hotels.The hotels were very nice. Our hotel in Anchorage was a top hotel. Our rooms were a good size and very comfortable. The food on the cruise was very good. The service was very good. The entertainment was good, although we had seen the same productions on the Koningsdam. My only criticism is the afternoon tea. I had noticed on the Koningsdam that the afternoon tea had gone downhill. It was worse in the Noordam. They have eliminated the scones. We had upgraded from a balcony to a Signature Suite for a nominal charge. We were very happy that we had. The other rooms are small with the bed taking up too much space. We had a double sink, jacuzzi tub and shower. My only criticism is that the shower is too small. Read Less
View All Holland America Noordam Reviews
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