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11 Night Mediterranean Cruise from Rome

11 Night Mediterranean Cruise from Rome (Civitavecchia)

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Koningsdam
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Itinerary

  • Day 1
    Rome (Civitavecchia)
  • Day 2
    Cruising
  • Day 3
    Katakolon (Olympia)
  • Day 4
    Athens (Piraeus)
  • Day 5
    Athens (Piraeus)
  • Day 6
    Mykonos
  • Day 7
    Kusadasi
  • Day 8
    Rhodes
  • Day 9
    Santorini
  • Day 10
    Cruising
  • Day 11
    Salerno
  • Day 12
    Rome (Civitavecchia)

Koningsdam

Koningsdam - Holland America Line

Pros

Outstanding service, exceptional cuisine, great entertainment options

Cons

Music Walk does not have a clear identity and needs individual rooms

Bottom Line

Most luxurious HAL ship will appeal to many types of cruisers


Cruise Reviews

2 Helpful Votes
Sail Date: July 2019
My partner and I just took our 27th cruise (second on HAL) and had a good time, however, we expected so much more, and the line under-delivered. Our first experience with HAL was about 12 years ago and we had a great time then. This time ... Read More
My partner and I just took our 27th cruise (second on HAL) and had a good time, however, we expected so much more, and the line under-delivered. Our first experience with HAL was about 12 years ago and we had a great time then. This time we expected just as a good service like before but were left just wanting it. The good: Great cabin (4158) with an extended balcony (that we paid for). Comfortable bedding, great bathroom with a very roomy shower stall; Great cabin room stewards, friendly and very attentive; Food quality in the main Dining Room is very good; The ship is very pretty and quiet; Few announcements and sales; The cons: The same extended balcony we paid for was always dirty due to the discharges of soot from the ship stacks. Our cabin was in the AFT portion. Likely not in problem if we were mid ship or forward; Service in the dining room was lacking, slow and disconnected. We complained and promised that they would serve "faster" on the following nights. They didn't. Servers were friendly and very polite, but somehow things were not working as they should on almost every night of the 12 nights onboard. Too much time between courses and several mistakes, like attempting to take an order without bringing the menus, skipping a course, dessert without the ordered coffee, coffee without cream (even after a week with same servers), etc etc. Maitre D would apologize but the service quality would stay the same: low; Desserts are lacking quality and choices. Offerings are boring, repetitive and did not quite taste good. Dessert is like an afterthought on the ship; Buffet: They do have a different service philosophy on this ship (don't know if this is a system-wide thing) but one needs the help of a server to get any food, and that means standing in line all the time, from station to station. One can't get a whole meal on one station, so one needs to stand in line again at the next, and then the next. When there was no line, the server would hide in the kitchen, so one needs to wait there till he/she comes back out. The food offerings have no signs showing/explaining what they are, so when it is your turn, one needs to ask "what is this" and "what is that" every time. Portions are usually given on a small plate, and then on the next station they will try to give you another plate... We actually hated this system, and avoided the buffet every chance we could; Ship eateries and restaurant times are very restricted. At some obvious lunch or early evening times, one can find most of the venues closed. Off course they have several other venues, if you want to pay extra; Alternative eating venues (at no extra charge), like the Dutch Café and the Explorations Cafe, offer not a single choice of a free drink. No water, no coffee, no ice tea at these locations. So if you come here, you either have to go several decks up or down to get a glass of water, or you have to buy a drink; A lot of nickel and dimming on the ship; Alcoholic drink prices are way too high; with the required 15% gratuity, the least expensive beer onboard costs $8, the wine by the glass $10.50; HAL is not going to give you a single free cocktail, even on events we all expect to get one. On the captain's welcome night you will get a glass of pro-secco here (they might refill it) and the "party" to welcome and thank repeat guests has been replaced with a lunch, where you will be given ONE glass of pro-secco. Yes, not a choice to get a cocktail, not a chance to get your pro-secco glass refilled; Top decks are difficult to navigate. One can not go for a walk on a top deck from AFT to FWD, anywhere; Theater entertainment is very limited and boring; Music on BB King's Club is very good (they have great singers and musicians on board) but the music is too loud (and I am not 80y.o.); Ship does not offer shuttle services to bring passengers out of ports or into city centers. In Dubrovnik a Shuttle was offered for $16pP, when the city bus that stops right outside the port and brings passengers to the same final stop of shuttle in the old town costs $4.50 for an unlimited day ticket; In 3 Port Stops we were left in alternative docking locations, which meant longer walks to required shuttles only to get us to the normal docking areas, very upsetting; Overall a good trip with some great ports of call. But HAL could do a lot better. Please stop nickel and diming passengers, and deliver the experience we all expect. Read Less
2 Helpful Votes
Sail Date: July 2019
We had a great time on our first cruise on Koningsdam, cruising the Adriatic in late July/early August. The ship was beautiful and well maintained. The service on board was excellent. The ports of call were plentiful on this 12 day ... Read More
We had a great time on our first cruise on Koningsdam, cruising the Adriatic in late July/early August. The ship was beautiful and well maintained. The service on board was excellent. The ports of call were plentiful on this 12 day itinerary and although most ports were too crowded due to the dates we were traveling, we appreciated that this itinerary included ports like Koper and Korcula which are a little less popular and hence much more inviting. The entertainment was much better than expected with the music venues available on board offering a wide variety of live performances. Even some of the shows at the main theater were good which was a pleasant surprise compared to our prior cruise experiences. Due to the time of year, the demographics of the passengers included passengers of all ages and from all over the world but was heavy on big multi-generation family groups. The food on board was very good. We dined a number of times in Club Orange because we booked a suite and thought they did a terrific job there. We especially enjoyed the specialty dining at Rudi’s and Tamarind (which remains our favorite cruise ship restaurant on any line). We also tried the special Indonesian night at Tamarind but didn’t care for it as much as the regular Tamarind menu. We did not enjoy the Pinnacle Grill as much as we did on another HAL ship in the past. We ordered room service once and they sent us the wrong food so we didn’t try it again. We purchased the couples spa pass and enjoyed using the hydrotherapy pool and steam room there. The only negatives which I think are worth sharing as they may be helpful to others to know in advance: The main dining room, Lido buffet, and the main theater are too small for the number of passengers when the ship is at capacity. It seemed that anytime dining often included very long waits, the buffet was generally an unpleasant experience unless you visited at off peak times, and the better theater shows often had no seats available at all by the time the show was about to start. The family pool and loungers were too crowded on the two sea days and since staff did not appear to remove any towels/personal belongings from loungers left unattended for hours, there were rarely loungers available. The adult pool usually had space available but the area was full of people smoking. I anticipate that if you sail at off peak times of the year, your experiences would vary considerably on these specific issues but I think they are worth noting so that one can go in with realistic expectations. Read Less
1 Helpful Vote
Sail Date: July 2019
Picked this cruise for my husband and I to explore more of the west Mediterranean. It's the biggest ship we've been on so far, and had some reservations, as we preferred the smaller but more classic Rotterdam before. There was ... Read More
Picked this cruise for my husband and I to explore more of the west Mediterranean. It's the biggest ship we've been on so far, and had some reservations, as we preferred the smaller but more classic Rotterdam before. There was about 2900 passengers and it was most noticeable in the Main Dining Room during Anytime Dining as service was slow during peak hours. We even saw a family bring in cards to play while waiting for their food. After a few times, we opted to have dinner in the specialty restaurants or eat casually in the convenience of the Lido Buffet, which made for more pleasant experience in terms of ambience and getting to know the waiters. We had lunch at Pinnacle Grill, with tasty bread service, very attentive wait staff and deliciously moist Alaska Salmon and Cod sandwich - I'd go back given the choice. Dinner at Tamarind was pretty good: overlooks the adult swimming pool and has great sunset views, the wait staff was so congenial and attentive with tea and cloths. Appetizers were smaller than expected but very tasty. Mains veered on the larger side but were decent interpretations for asian cuisine. I'd give the fried crab rice a pass though (cold crab meat on top of regular soy fried rice) and do the regular steam rice with the curries. Rudy's Sel De Mer restaurant portions are significantly larger than either Pinnacle or Tamarind, so we definitely overate and over-ordered, as their complimentary surprise food items made it hard to finish the meal. The service was great though and I would definitely only order 1 of each course, since each portion was huge compared to other restaurants. Canaletto was alright, but a little exposed to the rest of the lido deck for my taste. Turns out they have custom order pasta at the Lido deck anyways so your pick in the end. Otherwise we thoroughly enjoyed the spa's water therapy pools everynight and enjoyed the dance shows on Centre Stage. Excursion talks seemed better than other lines - teaching you more about the cities, not just trying to sell you the excursion, sad I missed out on them till the end. Their in-room entertainment service is awesome, lots of new on-demand movies. The Kitchen Tour was neat but you could definitely find areas to lounge and relax in by the Explorer's Lounge, upstairs of Lido Deck and in the Dutch cafe. As for ports best ones were Cartagena (ambled around DT district), Malaga (did Mijas Village tour), Marseille (amble around DT - take cruise's bus to get direct into town, don't fart around with local transit, not worth the hassle), Livorno (tour to Florence), and Monte Carlo (took 40 min bus to Nice) and Civitavecchia. Worst ones were Gibraltar (duty free shops and overrun 1.5hr cable car ride), and Barcelona (too hot and constantly looking out for pickpockets). Read Less
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