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7 Night Europe Cruise from Basel

7 Night Europe Cruise from Basel

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S.S. Antoinette
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Itinerary

  • Day 1
    Basel
  • Day 2
    Breisach
  • Day 3
    Kehl
  • Day 4
    Mannheim
  • Day 5
    Rudesheim
  • Day 6
    Koblenz
  • Day 7
    Cologne
  • Day 8
    Amsterdam

S.S. Antoinette

S.S. Antoinette - Uniworld Boutique River Cruise Collection

Uniworld first-ever new-build launched in March 2011

Whimsical interior design evokes Antoinette's France

Cabin wow: Cover your balcony with flip of a switch


Cruise Reviews

1 Helpful Vote
Sail Date: December 2018
we had expected a magical experience after watching Jane MacDonald on this Christmas Markets Cruise last year. The itinerary was wrong as it had listed an Xmas Market every day. They failed to advise us prior to the cruise that the ... Read More
we had expected a magical experience after watching Jane MacDonald on this Christmas Markets Cruise last year. The itinerary was wrong as it had listed an Xmas Market every day. They failed to advise us prior to the cruise that the shops close on Xmas Eve so the last market was on the 23rd. The ship was beautiful but the cruise was dull & boring with no atmosphere. The cabin was lovely, well decorated but did lack a mini bar. Service very good. Every night we were entertained by the same duo apart from an additional singer one night who bombarded us with non stop Xmas songs. As you can imagine, by Xmas eve we were sick of hearing Xmas songs. The food was good but we never saw a menu until we sat down for dinner. One exception was Xmas night when the turkey was awful as it was stuffed with figs! There was no onboard activities, so for those who did not get off the ship or go on an excursion, it was uneventful. For what we paid we could have had 3 months on an ocean cruise. No more river cruises for us, especially with Uniworld! Read Less
2 Helpful Votes
Sail Date: October 2018
My husband and I were passengers on the Basel to Amsterdam "Castles Along the Rhine" October 14-22, 2018 river cruise with Uniworld on board the SS Antoinette. On the second night( the first night of this "7 night ... Read More
My husband and I were passengers on the Basel to Amsterdam "Castles Along the Rhine" October 14-22, 2018 river cruise with Uniworld on board the SS Antoinette. On the second night( the first night of this "7 night voyage" was the overnight cruise to Breisach from Basel), we were informed that there was a possibility that the cruise might be cut short because of low river levels. Sure enough, at the 3rd evening update we were told that we would not be traveling any further on the boat. We were offered a four day, 3 night bus trip from Strasbourg to Amsterdam to complete our cruise. This would involve 3 overnight stops at hotels selected by Uniworld and we would receive vouchers for meals at each of the stops.Uniworld also offered $1000 per person off of a future cruise in 2019. Our group of 6 felt that since we had signed up for a cruise, we did not want to experience the Rhine by bus, nor did we want to pack and unpack our bags each night or have to search out restaurants for dinner at every stop, so we proposed to the cruise director that we would stay on the boat and return to Basel with the passengers that were being transferred from a southbound boat onto the SS Antoinette to complete their cruise. Late in the day on the 4th night we were told that our request had been accepted. This necessitated purchasing airline tickets from Basel to Amsterdam at a cost of $250per person since our return flights to the US were out of Amsterdam. At the 3rd night update, when the cruise cancellation was announced , the captain stated that they had hoped that a weather system moving over the south of France would move further north and provide enough rainfall to fill the river so passage would be possible. The system never moved north. This indicated to us that Uniworld knew in advance of our departure that the river level was too low, since we had already been told within 24 hours of departure that cancellation was a possibility. We felt deceived and taken advantage of. Therefore on our return to the US we requested a full refund of our cruise faire. We were offered 20% refund and a $1000 credit for a cruise in 2019. I have also included pictures of the "upgraded" suite we were offered for the return to Basel. Uniworld promotes their cruises as an upscale, luxury experience. Somehow tattered throw pillows, a worn out lounge chair, stained bedcover and ripped curtain are their idea of luxury. The meals onboard were also a huge disappointment. While the volume of food was more than adequate, the quality and preparation were sorely lacking.( ie.french onion soup consisted of 3 pieces of onion floating in weak beef broth with a cheese crouton on the side. This was served on two nights.) Having only traveled as far as Strasbourg, we did not see any castles. I gave this cruise 2 stars only because the staff was exceptional and the optional cooking class out of Strasbourg was amazing. Read Less
8 Helpful Votes
Sail Date: October 2018
Our 8 day river cruise has turned into a 4 day cruise and 4 day bus ride. Due to low river levels along the Rhine, we only got as far north as Kehl, Germany and are being bused into Amsterdam from there. Yes, I understand that Uniworld ... Read More
Our 8 day river cruise has turned into a 4 day cruise and 4 day bus ride. Due to low river levels along the Rhine, we only got as far north as Kehl, Germany and are being bused into Amsterdam from there. Yes, I understand that Uniworld can’t control Mother Nature and water levels, but it would have been nice to have been warned that this was a possibility and been given the option to cancel with a refund. No mention was made that water levels might be a problem until once under way. On the second night out of Basel we received the “unforeseen” bad news that we would not be able to continue by ship. On the positive side, the crew has done everything they could to make the remainder of the trip as positive as possible, but again, a bus ride is not what we paid around $8000 for. As partial compensation they offered $1000/person off the fare of a future cruise. The only catch was we had to use it by the end of 2019. After contacting them, they did extend the deadline to the end of 2020. I really hate being so negative as we had received nothing but glowing reports from friends who had done several Uniworld cruises, but to say I am extremely disappointed is a gross understatement. Again, nothing against the crew of the ship as they seemed as disappointed as we were to be unable to continue as we were but I feel that Uniworld corporate could have handled this in a much better way. Read Less
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