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3 Night Mediterranean Cruise from Genoa

3 Night Mediterranean Cruise from Genoa

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MSC Divina
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Itinerary

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  • Day 1
    Genoa
  • Day 2
    Marseille
  • Day 3
    Barcelona
  • Day 4
    Genoa

MSC Divina

MSC Divina - MSC Cruises

Pros

Excellent entertainment options and fun that lasts late into the night

Cons

Not much dining variety, compared to other mainstream cruise lines

Bottom Line

Family-friendly fares and Italian touches make Divina a good choice


Cruise Reviews

It was our first time on MSC. Being that the ship was only half full of passengers and the hole corona virus outbreak made for an uneasy cruise. The food was average witch was disappointing as I was under the impression that their food ... Read More
It was our first time on MSC. Being that the ship was only half full of passengers and the hole corona virus outbreak made for an uneasy cruise. The food was average witch was disappointing as I was under the impression that their food was much better. I will say that they made very good pizza. Not impressed with their steak house, I rarely send food back , but I had to with my first steak (over cooked). The service was great from all the crew members. They too had to be worried about the virus and what was going to happen with them as far as trying to get home are staying on the ship. The ship is beautiful , many places to just sit and relax . Many bars . Cabin was ok , standard size , balcony was nice size. The TV channels where limited ( I know you don’t go on a crusie to watch TV ) I would have liked to have more then CNN for news. Read Less
Sail Date March 2020
I chose Divina for the classic nature of the ship and it’s original itinerary but that had to change because of the nature of covid-19 and that was completely understandable. The ship was absolutely beautiful, just as I was told it would ... Read More
I chose Divina for the classic nature of the ship and it’s original itinerary but that had to change because of the nature of covid-19 and that was completely understandable. The ship was absolutely beautiful, just as I was told it would be. From the start MSC buffered us from the harsh realities of the outside world and encouraged us to stay informed but to relax and let them handle everything, and that they did! Service was top notch and 5 star with Alvin and Mac as our MDR waiters and Pasquale the maitre D. So wonderful in fact that we were offered an upgrade to the butchers cut and we politely declined because we enjoyed our experience so much with Pasquale, Alvin and Mac and wanted to spend that last night with them and our other table mates. Top officers of the ship were easily available and accessible most times of the day if you needed anything and very ready to answer any questions or concerns from the captain to the cabin attendants. Guest relations was extremely helpful with one exception where I was told some people are offered better services than others in the same cabin class, which was wrong information. Overall my experiences were overwhelmingly pleasant and any hiccup was quickly remedied by leadership on Divina. I was surprised to find that Bella balcony staterooms were larger than fantastica balcony and Bella was less expensive. The room service included with fantastica didn’t make enough of a difference to lose the much needed space and the loss of a sitting area inside the cabin. That needs to be reconsidered. Floor levels aren’t what determines luxury. I’d have gladly paid more more a bigger balcony cabin on a lower floor. You should consider flipping these categories. There were two hiccups, room service and the one issue with an unqualified guest relations female but both were taken care of quickly and I was extremely happy with the results. The last issue I had was with photography which I will avoid at all costs in the future due to its bureaucracy and complicated schemes to get more money out of you by scamming you out of package discounts. I was waiting for a time share pitch or used car extended warranty offer to follow. No one seemed to know why it was so complicated and offered no valid reason for the complicated rules and regulations set forth by who knows who and who knows why clearly designed to gouge people. Management was completely castrated to make any concessions to the inane rules and regulations to make a sale so I had to pass and walk away rather than pay double for one picture while a package deal should have included it for half. Any questions or requests to modify a “policy” was met with attitudes as if I were a criminal for asking. The worst customer service I’ve ever experienced and in sharp contrast to everything else onboard Divina. This is your one area to focus on major improvement. This cruise was filled with twists and turns and changes and surprises every day because of the external virus situation and in all honesty, MSC turned into a mystery tour that anyone would have paid for the experience. They kept us upbeat and confident that everything was handled and for the most part, it certainly was. From surprise destinations to marriage proposals within the cast of the evening theatre show to whatever... Divina was a very pleasant experience and no one I talked to wanted to leave the ship for the harsh reality of the mainland as we returned. Lifelong friends I made on this beautiful ship that week still talk of commandeering the ship away and starting our own colony at sea with the passengers and crew whom we loved. You’re lucky I can’t manage to steer a boat that large or we might have tried... Read Less
Sail Date March 2020
We booked this cruise at full price over a year ago. We wanted to try MSC, I had read all the reviews and decided to go with an open mind. First off the ship is beautiful and very clean, the only think we didn't care for is the ... Read More
We booked this cruise at full price over a year ago. We wanted to try MSC, I had read all the reviews and decided to go with an open mind. First off the ship is beautiful and very clean, the only think we didn't care for is the chopped up layout. The staff at customer service desk were unfriendly like other reviewers have stated. The lack of communication as to what was going on was unbelievable. No crew had the same story. We couldn't make any of the ports scheduled due to the Corona Virus which I do understand is out of control of MSC. But come on, a little compassion would have been nice. We were so excited to go to Tortola but missed it. We paid top dollar for this itinerary and in return did not get our money's worth. When we mentioned this to the Customer Service desk their attitude was, "what do you want me to do about it". They did not care. They also stated that the contract states that MSC can change ports as their discretion. Nice attitude there. The food started out okay but went downhill. The selection was not great. Pizza was awesome. Oh, who runs out of Bud Light? Oh, MSC does. I wanted to give this cruise line a chance but the fact that they are so unorganized makes me think twice about it. I also had an incident with one of the stores. I bought a bracelet which they sell by the inch. After they measured me they did not have the lobster clasp so they told me to come back later. When we went back they still couldn't find one. So I decided to get the bracelet anyways and would have a jeweler back home fix it for me. The girl then informs us that the sales person made a mistake on the price. I had a receipt. She would not honor that price. We had to get the manager and argue about it. we finally were told we could have this 6.00 item for free. Okay all is well, but guess what, we were charged. I didn't even bother to argue about that little amount. That is just one of the little things that bugged us over the week. Not very customer friendly. We paid $1600.00 for a balcony room which was a great deal but then we hear that people on the ship got the same room category a month before for $700.00. We asked for a credit but got nothing. So we paid full price for one of the cheapest itinerary's. Oh well, live in learn. Will we cruise MSC again? I don't know. But they have a ways to go with customer service. Read Less
Sail Date March 2020
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