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7 Night Alaska Cruise from Vancouver

7 Night Alaska Cruise from Vancouver

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Silver Muse
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Itinerary

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  • Day 1
    Vancouver
  • Day 2
    Inside Passage
  • Day 3
    Ketchikan
  • Day 4
    Juneau
  • Day 5
    Skagway
  • Day 6
    Sitka
  • Day 7
    Hubbard Glacier
  • Day 8
    Seward

Silver Muse

Silver Muse - Silversea Cruises

Pros

Ship knows its audience and targets it perfectly with entertainment, suites, cuisine

Cons

Spa and fitness center are small, high upcharge for unappealing thermal suite

Bottom Line

Personalized service, large suites and interesting destinations create luxury experience


Cruise Reviews

This was our first cruise with Silversea (my first with any line) but will not be our last. We felt pampered and enjoyed our meals consistently throughout the 7 days. The ship and our cabin were bright and clean. The staff were cheerful ... Read More
This was our first cruise with Silversea (my first with any line) but will not be our last. We felt pampered and enjoyed our meals consistently throughout the 7 days. The ship and our cabin were bright and clean. The staff were cheerful and polite. We were fortunate to have sunny and fairly warm weather in Alaska throughout our cruise. Going in September we were concerned a bit about this, but it turned out great. Breakfast in LaTerrazza gets the day off to a great start. It is a buffet type arrangement with an incredible assortment of fresh fruit, breads (sweet rolls were irresistible to one of us, ok, I tried them all), eggs, cereals, cold cuts, cheeses, juices and more. Coffee is served at your table, and it is possible to order a custom breakfast from there as well. The lunch buffet is also excellent, but don't pass up the superb pizza at Spaccanapoli or the wide selection of lunch choices at the Grille. Dinner in Atlantide and Indochine were both superb, out of the many dinner orders between us, only one was disappointing. Not sure why DW decided to order vegetarian that night... Entertainment was fine, the performers are enthusiastic and talented. The musicians playing in various locations around the ship were very good. Vlad, a guitarist/vocalist, caught our attention while we were walking about. We sat down and enjoyed an excellent set of music while being served the fine included-in-fare sauvignon blanc. Our favorite excursion was whale watching out of Juneau. We were perhaps lucky in seeing about 10 whales, but the guides seemed confident we'd find them from the outset. Embarkation and disembarkation were a breeze. A vigorous hike and river float ride in Skagway also made for a great day. The ship had an unexpected technical issue after we boarded causing us to stay in Vancouver the first day, and so we missed our Ketchikan stop. Silversea provided free excursions to Vancouver and a cash credit on a future cruise, which we considered fair compensation. As the rest of the cruise went so well, the issue was evidently fully resolved. We are happy to give overall 5 stars for a truly memorable cruise! Read Less
Sail Date September 2019
We were sadly disappointed from the start when the Muse "broke" and we we didn't depart until a day later than scheduled. We had already spent two days in Vancouver exploring the city, so the offer of a "free ... Read More
We were sadly disappointed from the start when the Muse "broke" and we we didn't depart until a day later than scheduled. We had already spent two days in Vancouver exploring the city, so the offer of a "free excursion" to see the city was of no interest. We had already seen everything offered! We're still waiting to hear the details of the "15% credit of our cruise cost for a future cruise." After three phone calls and two emails there has been no response. We then missed our Ketchikan stop, and spent almost 2 days at sea. Given this was the last Alaska cruise of the season it was apparent most of the staff was burned out and "just going through the motions" required of their jobs. Food was good, but not great, and for the cost of the cruise our expectations were much higher. Decor was benign and boring, and the "artwork" of stacked hairdryers painted gold in the grand stairway was just weird! Our butler was nice, but forgetful. The room steward was great. The restaurant reservation system was odd, as the restaurants that were "booked" were often only half (or less) than full at peak hours. Were they just saving on costs? Entertainment and food was repetitive, and got boring even though it was only a 7 day cruise. On a high note, the cabin (deluxe veranda) was nice, bed comfortable, and balcony clean, but the wifi was TERRIBLE! I need to work while on vacation, and the lack of connectivity made this close to impossible. This is only my third cruise, but the last with SilverSea. Oceania was MUCH nicer, food better, and cost less. True, the alcohol wasn't included, but I couldn't drink the price difference if I tried. Read Less
Sail Date September 2019
Chose cruise to see Alaska in luxury with excellent food. We had booked the train from Anchorage to Seward but it was only running to a few miles short of Seward so Silversea decided to transfer everyone by bus whereas we were told ... Read More
Chose cruise to see Alaska in luxury with excellent food. We had booked the train from Anchorage to Seward but it was only running to a few miles short of Seward so Silversea decided to transfer everyone by bus whereas we were told other cruise ships were collecting people by bus from the train. We were reimbursed by Silversea but it just seemed easier for Silversea to move everyone the same way! Embarkation worked well and was very quick but cabins were not available when boarded ship for at least another hour Ship was luxurious but food was disappointing especially in premium La Dame restaurant where our main course was served cold and service was below par. Our 2nd visit to La Terrezza was poor - they had run out of bread, we struggled to be served with water and wine and then main course special which was tuna which was asked to be served rare was totally over cooked (even if asked for well done) and inedible!! By this time we didn’t want the replacement which was offered Silver Note was good and singer was impressive. Shows were adequate but nothing special Management of the Spa was not good and staff were clearly incentivised on a sales commission basis for additional products. Making appointments was a time consuming and a difficult activity, and even with a confirmed appointment in writing that morning when I went for my appointment it was not in the system!!!!!! Also my wife went for a hot stones massage (also confirmed in writing) and the masseur delivered a cheaper massage and when questioned said hot stones was not booked. On completion of massage my wife went to sign bill and was not given the discount for 3 premium treatments because her last treatment wasn’t premium even though it was their error. On complaining to management it was eventually resolved but left a sour taste !! Excursions were good although quite expensive. We enjoyed Mendenhall Hike but not as strenuous as led to believe. Bear watching was good and saw bears catching salmon although guide was iffy. Sea kayak was enjoyable. Based on price of cruise we felt that Silversea should have been better but would go back to Azamara as felt everyone enjoyed themselves more and food in the speciality restaurants much better than Silver Muse. On Azamara Quest the Cruise Director was very proactive and had a great rapport with both the captain and the guests whereas on Silver Muse it all seemed rather muted and staid Read Less
Sail Date August 2019
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