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14 Night Transatlantic Cruise from Rome

14 Night Transatlantic Cruise from Rome (Civitavecchia)

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Celebrity Infinity (Photo: Celebrity)
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Itinerary

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  • Day 1
    Rome (Civitavecchia)
  • Day 2
    Cruising
  • Day 3
    Barcelona
  • Day 4
    Cartagena (Spain)
  • Day 5
    Malaga
  • Day 6
    Cruising
  • Day 7
    Tenerife
  • Day 8
    Cruising
  • Day 9
    Cruising
  • Day 10
    Cruising
  • Day 11
    Cruising
  • Day 12
    Cruising
  • Day 13
    Cruising
  • Day 14
    Cruising
  • Day 15
    Miami

Celebrity Infinity

Celebrity Infinity - Celebrity Cruises

Pros

Indoor solarium and pool ideal in bad weather.

Cons

Ship appears tired in decor; many dining options carry extra fee.

Bottom Line

A comfortable ship with excellent outdoor spaces and a choice of cabins and dining.


Cruise Reviews

We went on this Celebrity Infinity cruise with several friends from our church who were all very interested in seeing the Holy Land. As I'd previously had a marvelous experience with Celebrity to Bermuda in 1995--indeed, of nine or so ... Read More
We went on this Celebrity Infinity cruise with several friends from our church who were all very interested in seeing the Holy Land. As I'd previously had a marvelous experience with Celebrity to Bermuda in 1995--indeed, of nine or so cruises I had taken, they were my favorite (prior to Royal Caribbean's acquisition of the company in 1997). So, it was quite a surprise to get to the ship terminal in Rome and discover that the culture had changed. Perhaps Royal Caribbean's culture had overtaken Celebrity's--I cannot be sure, as I've also taken Royal Caribbean, and didn't remember the awful hard-sell when I sailed that line. However, as soon as we hit the ship terminal (around 10:45 am, and a good point in Celebrity's favor is that we were one of the first to board in a smoothly-organized fashion), there were employees coming up to us and selling drinks packages, themed restaurants, etc. Multiple people, multiple times. This surprised me. It did not stop there, either. The moment we headed to the Oceanview Cafe to rest prior to our stateroom availability, there they were--easily 20 pitches from 20 different bar staff to sign up for drinks packages. So, a sour start. The funny thing was that I already had a drinks package, but, once they heard that, they started to pester the friends with us that didn't. When declined, they left pretty quickly, only for the next person pitching the package to come by minutes later. The other side of the coin is that it's likely the staff are pressed to push these things--drinks, specialty dinners, shore excursions, etc. Because, outside of this annoyance, they are fabulous people. We were satisfied with the service, and everyone was really pleasant, even when you were telling them "no". The selling died down as the cruise progressed, and we were able to relax a little more. The condition of the ship really didn't bother me--I certainly understand the impression that the furnishings were tired (indeed, they did not appear new), but, everything did appear clean around the ship. In our stateroom, the only things that I really didn't want to sit on or use were the upholstered couch, the runner across the tip of the bed, and the decorative pillows. Old upholstery is not synonymous with clean upholstery, though I saw nothing particularly gross on it. I'd have appreciated a spare sheet to drape over the couch. The veranda was nice--we spent several hours on our balcony each day that we didn't have activities scheduled in port. Worth it, for us. One thing to note--if you are subject to "earworms", note that there is one track of Euro-Pop that continuously plays in the interior hallways, cafe, channel 31 on the TV, and upper level cabana-type deck outside. So, you'll be able to say, "Oh, yes, that's 'Another Day is Over, and All I Ask Is to Share the Next One with You, and it is followed two songs later by the one with a lot of whistling'". Perhaps I'm overly sensitized to this, as there was one Holland America cruise I took several years back where only one song played over and over--Kenny Loggins' "This Is It". That one really stayed with me. Showers were nice and hot--remember that you have to push a 38 degrees Celsius button and twist the knob beyond it to get the water to run above lukewarm. Wish I had known that before day 5! I was generally quite satisfied with the food. The savory items, that is. Desserts were definitely not a strong point for any of the dining rooms, specialty restaurants, cafe, and in the buffet, but, I always liked the creme brulee (which I usually had, when in the main Trellis dining room). Specialty restaurants were generally good--they should be, since you are paying $40-$50 per head to dine there. My favorite was Tuscan Grille--we actually ate there three nights, and weren't disappointed at any. The Creamy Burrata/tomato salad with croutons with balsamic was to die for, as were the Italian meatballs, and Lobster pasta. If you go, ask for Volkano. He's the best, will treat you like family, and load you with great selections. Qsine was fun, and my husband's favorite, kind of a novel "video on the plate" concept. Didn't try the sushi restaurant, but, note that it's per piece-charged, and not a single cover price. Back to the selling--also noted in the Canyon Ranch spa setup. Now, If I am going to pay over $300 (more like $392 when you add in tip) for their over-the-top "invigorating ritual" composed of multi-step masks, wraps, and massage, I feel like I really shouldn't be plugged to buy expensive spa products--that adds nothing to the sense of relaxation. Couched in terms of my physical needs, such as "your heels are very dry--we've got something for that", and "for that cellulite at the back of your legs, we've got something for that" to justify the hard sell. Really? When I refused the products (no luggage space, the truth), the sale points morphed into "well, we can send them by mail". Deferred again, then it became,"Well, I see you have another treatment scheduled on 9/27, we'll discuss this again." Needless to say, I canceled all subsequent appointments. Another thought--the spa is not set up well for multi-step treatments. The room was cold, open, and bright, and though she (masseuse) did place a sleep mask over my face when I was supine, when prone, I was looking at a bright linoleum floor. Further, the process necessitated getting up twice for showering off various products. Not too relaxing. Further, the exercise room was right next to the massage room, making for a noisy, thumping backbeat over the calm spa music. Entertainment was enjoyable. I'm generally not big on Broadway or magicians, but did go to a few of the musical entertainers (a violinist, a trumpeter, and some celebrity review acts). Of note was that the ship crowd was much older (many more like my parents' age, in the 80s), so, if you are looking for nightlife, you may want to think twice. At least in September. I think I saw fewer than 5 kids the whole cruise, all of them pretty young. Ports and Shore Excursions--enjoyed these, Malta, Catania through the ship. Our Sorrento tour got canceled due to lack of interest. The Israel, Crete, and Rome tours were through an independent cruise tour venue. Didn't do many enrichment activities through the ship. One $15 photography class for iPhones, which pretty much taught me that I need to learn a lot more, and I still can't delete more than one photo at a time...hence below for "enrichment activities" I just put "average", since there's no "n/a" option. Likewise for fitness. Disembarkation was smooth. So, to summarize--wonderful staff, but, the high-pressure sales tactics we experienced ensured that I will not go back on Celebrity. Read Less
Sail Date September 2019
We have recently had a twelve night Italy, Adriatic & Spain cruise onboard the Celebrity Infinity, everything with the cruise was fine, food, staffing. accommodation, entertainment and service, not great but okay, around 7 marks out ... Read More
We have recently had a twelve night Italy, Adriatic & Spain cruise onboard the Celebrity Infinity, everything with the cruise was fine, food, staffing. accommodation, entertainment and service, not great but okay, around 7 marks out of 10 in our opinion. Then comes account settlement time and it all changes and goes downhill fast! The creative accounting system used by Celebrity mystified us somewhat, for example, each & every charge, hit the Visa card statement, within hours, which was fine, then at the end of the cruise we get a statement, which covered each item purchased Plus a mystery mini bar purchase, with a total amount owing. Then all of the individual items disappeared from the Visa card statement and were replaced with this total, which had increased again by another A$10, when it appeared on the Visa statement including the mystery mini bar purchase! What a coincidence, two of our travelling companions on deck nine, were also charged for a fictitious mini bar purchase, just like us, we wonder how many other travellers also were hit unknowingly with this mysterious mini bar purchase ? Three emails sent by us requesting more information on these additional charges, were totally ignored by Celebrity, this corporate arrogance is very ordinary for a supposably service oriented company. The staff must have been on good pay incentives regarding the ridiculously priced drinks packages, on the first day, every staff member we encountered, no matter what their position, tried to sell us a drinks package! Also in some ports, shuttle buses were provided from the ship into the various towns, prices varied from US$15 to 10 Euros per person, no prior warning on any literature that this was to be the case, not a big issue but again another unexpected hit to the back pocket. Our cabin safe had issues, there were no instructions & it never worked, our cabin attendant was asked three times to get it sorted, each time he replied that it had been reported to his boss! Nothing changed, so after a couple of days we went down & reported it to the Customer Relations desk on deck three, all details were taken but it still remained unusable to the end of the cruise. We figured they knew about it being a problem all along but continued to waste our time rather than being upfront and saying, we’re sorry there is an issue with that safe and that it cannot be fixed, we would have then understood. Then while the ship was in Spanish waters, there’s another 10% added to any drink purchased on top of the all ready “eye watering” inflated 20% gratuity, again no prior warning. Onboard internet access A$500 for 12 nights, what an insult to ones intelligence, we don’t pay that for a year’s internet connection at home. Question, would we ever use Celebrity again, probably not because we’re big on principle and these type of incidents, although minor in themselves, leave a bad taste in ones mouth, as there are more ethical cruise line companies around in our opinion to choose from. Would we recommend Celebrity to family & friends? Absolutely not until they lift their game and become more transparent with their dealings with customers. Read Less
Sail Date August 2019
I had been looking for an Adriatic cruise that went to almost all the ports for 2 years and finally found it on Infinity. Having cruised on Celebrity 16 times in the past, I was looking forward to our Voyage. For the most part I was ... Read More
I had been looking for an Adriatic cruise that went to almost all the ports for 2 years and finally found it on Infinity. Having cruised on Celebrity 16 times in the past, I was looking forward to our Voyage. For the most part I was extremely satisfied but little things dampened my experience. The ports all exceeded my expectations. In Koper, we took the HOHO bus to Piran. It was excellent. There is virtually nothing to see in Koper itself. I went into old town and was back in my cabin in 30 minutes. From Zadar we went to Plitvice Lakes Natl Park on a private tour with 4 other couples. It was terrific. The next day in Split we had another private tour which also was outstanding. Our next day was in Dubrovnick. This started a group of ports where the ship promoted a shuttle bus that you had to pay for. They never mentioned that you could walk about 1/3 mile off the ship and get a city bus that took you to the old city's main gate. Kotor, our next stop was good. From Catania we took a train to Syracuse which was a better experience that Catania. Our next 2 stops were Palma and Ibiza. Again there was shuttle bus "for sale" in Palma (20 Euros RT). The traffic was awful and the return trip was totally disorganized. No one knew where to get our bus since there were multiple ships in town and no spot identified for ours. Again in Ibiza a "for sale" shuttle bus. No one mentioned that for 1/2 the price you could take the City boat to town. It is these little things that irk me. Why not just increase the cruise price $50 and offer free shuttles? The food was Celebrity good. Both my wife and I have always liked Celebrity's cooking. Our waitstaff was excellent. We had select dining and a reservation every night at 8PM. For the 1st 10 nights we had the same table, then the host gave our table away on night 11!!! The also aggravated me as we had bonded with our servers and the new table and waiter were not even close to what we had experienced. The entertainment was excellent. It was more for us with fewer special effects and more singing and dancing. The Celebrity orchestra is always a PLUS. I don't usually like Magicians but tolerated that show and was rewarded by the next him showing us how he did a few of his tricks. The Captain gave a great enrichment lecture on navigating the ship. I also thoroughly enjoyed Luigi, the cruise director, with whom I had sailed previously. He was often greeting passengers leaving at ports and was there to say goodbye on disembarkation day They reminded us of the post cruise survey which is a Joke. First of all there is only 1/ cabin. My wife and I have different opinions and would have liked to express them. There is no space for constructive criticism. The emphasis is how clean the ship, cabin and bathroom are. I am sure that this is most likely only used so that they can show that they get feedback. To me it was garbage in, garbage out Read Less
Sail Date August 2019
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