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5 Night Western Caribbean Cruise from Miami

5 Night Western Caribbean Cruise from Miami

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Itinerary

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  • Day 1
    Miami
  • Day 2
    Castaway Cay
  • Day 3
    Cruising
  • Day 4
    Cozumel
  • Day 5
    Cruising
  • Day 6
    Miami

Disney Magic

Disney Magic - Disney Cruise Line

Pros

"Tangled"-themed dining, show and programming; Marvel Day at Sea sailings

Cons

Small pool for families; crowded elevators for strollers and mobility impaired

Bottom Line

Regularly updated with first-class entertainment, dining and more


Cruise Reviews

We just returned from a 5 night cruise on the Disney Magic out of New York, calling on Bar Harbor Maine and St. John New Brunswick. Many of the features that attract us to Disney remain - the amazing dining room staff and cabin stewards, ... Read More
We just returned from a 5 night cruise on the Disney Magic out of New York, calling on Bar Harbor Maine and St. John New Brunswick. Many of the features that attract us to Disney remain - the amazing dining room staff and cabin stewards, the entertainment (many levels above other lines) and the attention to detail. However, we were quite disappointed to experience several areas where service cutbacks had been imposed very recently, and I thought that I would share them with the forum. Like many of you, I have multiple Disney cruises on multiple ships, so I know what has been delivered in the past. Some cutbacks were obvious, and some were more subtle, but the overall combination produces the unavoidable conclusion that budget consciousness has hit Disney Cruises. Given the price of the product, this news is really sad. It started at embarkation. Disney had cut out the gold and silver express line, and 95% of the passengers were forced into a single line with a wait of some 75 minutes. Given the technology available to companies today, this is simply unacceptable. Disney's "system" of allotted check in times was a complete shambles. It seems that the system has a giant hole - no one checks the boarding time until the passenger checks in, and then it is only used to determine actual boarding group. We had an 11 am to 11:30 boarding time and had to wait endlessly behind passengers with 2 or 3 pm check in times. Disney needs a better system and they need to restore the gold express check in. The Castaway Club loyalty tiers already provide very little value. Taking away one of the biggest benefits is no way to build loyalty. When we finally did board, the next cutback was presented. We were seated for lunch (I don't do buffets), and as usual were presented with a bread basket (and I am a fan of Disney breads). That's it. No butter at all. I asked my helpful server for butter, and after a while he brought butter, but just two tiny pats for a table of four. I am usually successful at suppressing my sarcasm, particularly when it comes to dining room staff, but I asked: "is there a butter shortage that I have not read about?" The surprising response was "no sir, this is the new standard we just started". I guess I laughed, because a minute or two later the head server came over and said the same thing. He was very embarrassed and suggested that I comment about it. I noticed many similar small cutbacks throughout the food service during the cruise, and found myself having to ask for many items that in the past were simply brought and offered. I understand trying to reduce waste, but at the very premium price point charged by Disney, further inflating already industry leading profit levels by cutting back on such items as butter is a disservice to the Disney cruising community. Yes, butter is a small thing, and many of you are probably thinking that I am making a big thing our of nothing, but having been affiliated with major corporation for many years, I know what happens to a company where finance rules everything. I believe that it is starting to happen here. I also saw Disney cancelling a large number of excursions this journey. I personally had 3 excursions that I had signed up for cancelled after I booked them. Bottom line - I will probably still go on another Disney Cruise at some point, but am not sure that I would recommend the line to others now. Read Less
Sail Date September 2019
My mom and I took my 4.5 year old nephew on a 5 night cruise to Bermuda. This was my third Disney cruise and my third time on the Magic sailing out of NYC. This was my second Halloween on the High Seas. My nephew loved meeting all of ... Read More
My mom and I took my 4.5 year old nephew on a 5 night cruise to Bermuda. This was my third Disney cruise and my third time on the Magic sailing out of NYC. This was my second Halloween on the High Seas. My nephew loved meeting all of the characters; it was probably his favorite thing to do. Bermuda was a great port of call and we really enjoyed Horseshoe Bay beach. The Disney movies in the room were also a godsend as my nephew is an early riser and we put movies on for him to watch so we could get some extra sleep in the morning. EMBARKATION: Always seems to take forever on Disney compared to other cruise lines. The characters coming out helps, but it still is a very slow process. And there is never enough seating in the NYC cruise terminal. DINING: Our waiters were amazing with my nephew and brought him chicken nuggets, french fries, and apple slices every night because he is an incredibly picky eater. I found the gluten free options very lacking. Other cruise lines give you an option of ordering off menu or will try to make non gluten free items gluten free for you. That is not the case on Disney. Some nights there wasn't even a gluten free appetizer option. Really enjoyed getting gluten free mickey waffles everyday for breakfast in the buffet though. Lumiere's now seems very boring and outdated compared to the other two restaurants as well. HALLOWEEN ACTIVITIES: Were way too late for our 4.5 year old. We had the early dinner seating so had to stay up until 8:15 for trick or treating to start. We also found the party and trick or treating to not be well organized. KIDS CLUB: We could not get my nephew to attend the kids club on his own. We had him try it once for 45mins and when I went to pick him up he was standing in the room by himself not doing anything. He begged us not to have him go back by himself. He's a very shy kid so we suspected this may happen before the start of cruise. We attended the Zootopia and Sloppy Science activities during an open house and loved them. The Zootopia activity was especially cute. SERVICE: Amazing as always. Read Less
Sail Date September 2019
The ship is old, so you do need to overlook the wear and tear, but the smaller size is nice. First the bad-- 1) Embarkation was the biggest mess I have ever seen-- all the tour buses came at the same time, there was no plan and we ... Read More
The ship is old, so you do need to overlook the wear and tear, but the smaller size is nice. First the bad-- 1) Embarkation was the biggest mess I have ever seen-- all the tour buses came at the same time, there was no plan and we stood outside in the cold for several hours A HUGE mess. Started the trip on a bad note. 2) The food is so-so, watery eggs in the morning, dried out hamburger buns, and a limited selection of dinner entrees. I expected more and better 3) The staff must be under a lot of pressure to get very high marks on the satisfaction survey as we had staff begging us to give an excellent score. 4) Stateroom walls are very thin, we could hear every conversation our neighbors were having 5) If you do not use the phone app you will be lost, as many staff do not answer questions and direct you to the app. The Good: 1) The entertainment is outstanding-- the best I have ever seen on a cruise 2) The staff works well with the passengers regarding character opportunities and photos 3) For the most part the staff went out of their way to meet our needs ( which were few) 4) Unlimited soft drinks on deck 9 were great. 5) Nice variety of activities 6) Shore excursions were organized and well executed, escorting guests to the buses helped in many ways. Would I do a Disney Cruise again, probably but I would check to make sure the entertainment had been updated and was fresh. Read Less
Sail Date September 2019
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