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7 Night Western Mediterranean Cruise from Genoa

7 Night Western Mediterranean Cruise from Genoa

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MSC Meraviglia
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Itinerary

  • Day 1
    Genoa
  • Day 2
    Rome (Civitavecchia)
  • Day 3
    Palermo
  • Day 4
    Malta (Valletta)
  • Day 5
    Cruising
  • Day 6
    Barcelona
  • Day 7
    Marseille
  • Day 8
    Genoa

MSC Meraviglia

MSC Meraviglia - MSC Cruises

Pros

Fantastic for families; foodies and for those who just want to have a lot of fun

Cons

The endless activities and constant noise, plus kids up all hours, can be a little overwhelming

Bottom line: Big, fun, family-friendly ship with good food and endless entertainment


Cruise Reviews

3 Helpful Votes
Sail Date: March 2019
Was the largest cruise boat we have booked on, but nevertheless ran like clockwork with few long waits compared to Princess when it comes to getting on and off. Purchased cruises were excellent and as advertised. MSC for Me, the app ... Read More
Was the largest cruise boat we have booked on, but nevertheless ran like clockwork with few long waits compared to Princess when it comes to getting on and off. Purchased cruises were excellent and as advertised. MSC for Me, the app wasn’t much good, as you cannot message your fellow traveller, many things priced as extra such as F1 and flight simulator, teppanakki restaurant difficult?impossible to get the price, several days when the daily activity list and menus was zero/blank; paper based backup worked though. Bookings system worked though. Cirque at Sea was good, especially the food but our seating (dinner) was terrible and room very hot. For approx 1/3 of the audience the view is from side or behind some of the explanatory visual. We attended opera, dance and rock presentations. The rock was not well received , sung and phrased by non English speakers. We should have thought it through. Some very talented singers too!! The opera and flamenco dance was fabulous. Dining in Panorama and Waves didn’t give us a view, but the view from the Market Buffet and Sky Bar is terrific. In March we were lucky and had no rain, but you need to have several layers when you go ashore as there is plenty of shade even if forecast is 16-18. Take note: Feb/Mar usually wet. Hand hygiene is not overly policed onboard, most of us caught varying degrees of ‘colds’. There are plenty of hand sanitizers and hand wash stations - please use them. Overall, food quality is patchy. Breads and pastries excellent, salads and ‘healthy options’ quite good, cold meat and cheese great, hot offerings and deserts OK to good. The more special it is supposed to be the more disappointing it can be. This is in the general and buffet dining rooms, not necessarily the specialty restaurants. Other than Cirque, we went to the Sushi - food fabulous, but staff not knowledgeable, just salesmen. We knew what we wanted and they weren’t pleased. The lonely little expert guy (chef) in the corner doesn’t get a look in. Don’t ask for sake ‘warm’ - it causes a frenzy and I received a thimble of molten microwaved sake!! You might leave hungry from this restaurant as they never leave you alone for even 5 minutes. Drinks available in different areas varies in range. For instance I could only order Chardonnay (there are lots of beer and beer related options) at the British Pub. Package drinks purchase not economical if you will be ashore most of the days-see exclusions and fine print. Service is 50-50. Waiters tended to be a tad difficult, room and customer service terrific. Some waiters were fine but.. not all. Problem being the service daily charge added automat to your bill ( you can have it removed) doesn’t give some of them any incentive. I emphasise there were some terrific waiters!!! Room was very comfortable (balcony) and with Fantastico package we were able to order early morning cuppa from room service. Room had small fridge, small wardrobe, no robes, great big bed, 2-3 seater couch, lovely big shower/loo. You can request no mini-bar otherwise it is stocked. 1lt water €2.90. So many new people leave and board every day!! With about 4000+ passengers most of the time there are patches of noisy or rude people. Lift and queue etiquette very interesting. Kids are well catered for onboard and attend shows and dinner at all hours. During our week they were no problem! Noisy teens another matter Read Less
4 Helpful Votes
Sail Date: February 2019
Overall, this was an enjoyable cruise and I would sail on MSC again. My husband and I sailed with our 13 mo daughter and both sets of grandparents (in their 70s). We have all cruised several times on a variety of cruise lines. This was ... Read More
Overall, this was an enjoyable cruise and I would sail on MSC again. My husband and I sailed with our 13 mo daughter and both sets of grandparents (in their 70s). We have all cruised several times on a variety of cruise lines. This was our first time on MSC. EMBARKATION: We spent a week traveling around Italy prior to making our way to Genoa, where we embarked. We found the locals in Genoa to be the least friendly (and some even hostile) to tourists, compared to the rest of Italy. We were glad we were only spending one night there. The port itself was quite confusing. We took the metro to the stop close to the port. Once we arrived, there were very few signs. We followed what signs there were, which sent us upstairs, only to have to go back downstairs to drop our luggage off. Luggage drop off was not labeled. We ended up at a tent that looked like the right place, only to be told (after waiting a few minutes) that we were in the Yacht Club drop off. Steerage passengers needed to just leave their luggage in the road. It was a little odd. But we eventually got it to the right place and got ourselves on the ship. Our luggage arrived without issue, despite our misgivings. Once embarked, there was definitely a push for up-selling drinks and dining packages, but the staff members left us alone when we declined. We were able to immediately drop off our hand luggage in our rooms and head up to the buffet for lunch. All in all, it took us about an hour to get from the port entrance to lunch at the buffet. So despite the lack of signage and the confusion about luggage drop-off, it was a relatively quick and easy process. SHIP: The ship was stunning and always clean. There are multiple dome shows daily and it's worth catching at least one. The area that felt the most crowded was the Bamboo Pool area and the buffet (partially because they would block off parts of the buffet seating at various times). DINING: BUFFET: There was always seating at the very back of the buffet--even during peak times. The lines there seemed to be the shortest, as well. The stations repeat themselves a handful of times throughout the buffet, so there's no need to stand in a long line at the beginning of the buffet. Staff members from the pay-for-restaurants would walk around asking if we wanted to make reservations for dinner that night. Again, they left us alone when we declined. We found breakfast at the buffet to be one of the best meals of the day. There was a good variety of food, although it did not vary from day to day. There was an omelette station, a ham carving station, eggs, bacon/sausage, yogurt, fruit, cereals, muesli, Asian rice and noodles or dumplings, pancakes, waffles, sticky buns, etc. Lunch at the buffet was also pretty good. The pizza, pasta, and fresh mozzarella were always delicious. A few members of our group had pizza that had been sitting out for awhile and it wasn't as good as the fresh slices. There was also a salad station, bread, carving station, and a variety of dishes of the day, some of which were good, some not. The mass-produced desserts were similar to other cruise lines--usually not delicious, but ok. There were a few that were really enjoyable. MDR: We ate dinner in the MDR each night. Our waiters were very friendly, but hadn't been trained as well as on other cruise lines. They weren't trained to pay attention to details or anticipate needs. Some nights there would be butter for the bread, but no butter knife. Other nights there were small dishes for olive oil and vinegar, but no olive oil and vinegar. Some nights there would be a place setting for the baby, other nights there wasn't (there was always a high chair). The staff were always responsive when asked to do something, but failed to anticipate needs. Not a deal breaker, but something the training could improve upon. The food quality was inconsistent. Some nights the food was really good (ie the mushroom risotto), others it was quite bland or even not good (ie the prawns). CABIN: We had an inside cabin that was relatively spacious. Obviously smaller than ocean view or balcony rooms, but larger than the one other inside cabin we've had on another cruise line. The bathroom was small, but well designed. Our cabin steward was very attentive and always called our baby by her name when he saw her. THEATER SHOWS: There was a really great variety of shows ranging from rock to opera to flamenco. The dancers and singers were more talented than I've seen on other cruise lines. The singers did sing in English with an accent, but overall put on excellent performances. The one miss was when they had the opera tenor sing Frank Sinatra's "My Way" during a tribute show. Opera just isn't the right style for Sinatra. On the sea day, there was an opera, which was really well done in less than an hour. They had some subtitles, but they were intermittent. Unclear why they didn't provide full subtitles, which would have made it even better. GYM: The gym was small and crowded no matter when we went (early morning, mid-day, or evening). There's a waiver that has to be signed to use the gym, but they didn't ask us to sign it until our last day. ROPES COURSE/WATER SLIDES: There's also a waiver that has to be signed to participate in the ropes course and water slides. There are no signs to advertise this, so you could end up waiting in line for some time, only to find out that you had to go two decks down (to the Sportsplex) to sign the waiver and get your wristband before being allowed to participate. Once the wristband was obtained, both the ropes course and water slides were fun. The waits were never very long. POOLS: The outdoor pool didn't get much use given highs in the mid 50s to low 60s for most of the cruise. The indoor Bamboo Pool was almost always packed when we saw it. At one point on the sea day, there was a 15 person line for one of the hot tubs in the Bamboo room. This is likely less of an issue in the summer/warmer climate as passengers are more willing to use both the indoor and outdoor pools. GUEST SERVICES: I'd read several very negative reviews about Guest Services, but had no issues with their services. I went to Guest Services twice. Once was to have the UNICEF donation removed. The line was short and they were quick to comply. The second time was the last night of the cruise at 22:00. We found the embarkation pictures in our room, but left them there based on what other reviewers have said. The last night, we read the fine print that we were to return them to our cabin steward 48 hrs before the end of the cruise or we'd be charged. As we were packing up the last night, we saw this and I thought we'd have to eat the $E30 since we hadn't returned them, but thought I'd give Guest Services a try. I got in a line of about 10 people, but there was a guest services team member going through the line asking people what their issues where. He redirected me to the Photo Shop. I figured I was really out of luck at that point given the late hour, but they were still open and quick to take back my photos and refund the money. PORTS: As others have said, the published port hours are different than what actually happens--by up to an hour on both sides. For example, we were to arrive in Barcelona at 7:00 a.m. and leave at 6:00 p.m., but we arrived at 8:00 a.m. and left at 5:30 p.m. This is important to keep in mind if buying timed tickets for something in port. Civitavecchia: There's a free port shuttle from the port to the city. There are many taxistas waiting where the shuttle drops passengers off ready to take passengers to Rome and show them the sites. They were quite persistent despite declining their offers, then offended when they finally realized we weren't interested. We walked the mile or so to the train station and took the train into Rome for the day. Round trip it was Read Less
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1 Helpful Vote
Sail Date: February 2019
Summary: Good vs. Bad These are just things to be aware of - some of them aren‘t easily changeable, some are management issues. Good Food quality in the buffet restaurant. Really quite new and showing it. Cirque du Soleil ... Read More
Summary: Good vs. Bad These are just things to be aware of - some of them aren‘t easily changeable, some are management issues. Good Food quality in the buffet restaurant. Really quite new and showing it. Cirque du Soleil on board. Bad Ship design and construction: There are many issues with the way the ship was designed and built that I found to be quite negative as compared to other ships I‘ve been on. Customer-facing personnel: Unfortunately, the few black sheep amongst the crew really pull the average down, though the people we dealt with generally seemed subdued. Ship interior is quite drab. My Take: There are other ships and other companies out there... The Ship The Meraviglia is huge - at the time of our cruise, I believe it was the second biggest cruise ship in the world, taking on up to 5.714 passengers at fully booked (which likely rarely happens, as this means 4 to a cabin for many cabins on the ship). We had a good size comparison to an older MSC ship in La Valletta (the „Sinfonia“) and the difference is just stupendous. With its Christening in June, 2017, it had just over a year and a half of service under its belt when we were on it. The condition of the ship is in line with its age. Our cruise was in the 3rd week of February in the Mediterranean, so likely the ship was not near booked solid. We didn’t get stats like „passengers on board“, unfortunately, and interestingly, people got on and off at nearly every port we stopped at. There are several aspects to this ship that make me subjectively think they have to do with the French manufacturer. I‘m not a great fan of French technology products and this ship makes this feeling all the more assertive. The creaking in the cabin (remember, it‘s a pretty new ship) and the odd, intermittent shuddering or continuous vibration despite absolutely reasonable wave levels gives me the impression that the engineering that went into the ship isn‘t on par with other builders. In fact, it brought back a memory from high school Physics class, where we watched a video of the Tacoma Narrows bridge getting driven into its resonance frequency by a storm and then basically „exploding“. Not a nice thought and certainly not a noise to make you sleep well without ear plugs. While then central Promenade with a projection ceiling is a nice touch, reminding me of some casinos or even the downtown area in Las Vegas. The possibilities of such a projection screen are not utilized fully, in my opinion. Think of the Venetian, where a complete day/night cycle is gone through every half hour or so, it would have been simple and a real added value to make more of this feature here on board. The rest of the ship is rather drab. The staircases (which we used frequently - who needs a stairmaster?) have identical pictures all the way from the bottom to the top and the carpeting is held in the same rust color. I‘m not a fan of overly colorful interiors, but this is boring even for me. You have the occasional piece of art (mostly around the reception area) and one or two other highlights, but really, the ship is poorly decorated. The same goes for many of the bars. A real downer is the „Studio Bar“ - seldom have I seen a place so lacking in luster. On the other side of the promenade, the "pub" tries to add some flair and comes fairly close to looking like a British pub, though it looks like one that was just built and never used before. This is a shame - a touch of relicing would really have gone a long way here. Another negative aspect to the ship‘s construction is the way the movement of groups is restricted. As an example: all the ships we were on before (Celebrity, Norwegian and Costa) have had multiple entrances into resp. out of the main theater. This ship only has a single way out. If you‘re not sitting at the top, don‘t bother getting up until the masses have pushed their way through the catheract of an exit. It really isn‘t a pleasant experience. Lets hope there is never a mass panic in this theater or there will likely be people trampled to death. The same goes for the Carousel Lounge, where they have Cirque du Soleil performances 6 nights a week. The only entrance to the theater is through the casino. This is annyoing for two reasons: for one, the casino is a smoking zone, and while the air is obviously vigurously exchanged you still smell it quite clearly. It is also annoying if you‘re with kids, because you will be told quite rudely that you can‘t be standing near any of the gambling machines even if you‘re behind the cordon that at least optically separates the entrance to the theater from the casino floor. The impression that employees of MSC are less happy about their jobs comes across too often. From people that deal with customers being rude or just unfriendly to being told that „this is the first time working for MSC and hopefully the last“, one gets the impression that MSC is not a company with the best people management, nor one that educates customer-facing employees on the proper way to deal with those that, at the end of the day, pay their wages. The Cabin The cabin (we were in 10212) is modern and - at first glance - spacious for this category. However, that spaciousness comes at a cost: there is very little room to put stuff, especially when the couch is converted to bunk beds. Essentially, you have a double sliding door closet with hangers and a few shelves. The only drawer is in the desk, and a good quarter of it is taken up by the hair dryer. Other ships we‘ve been on provided a whole series of drawers next to the desk and cubbyholes around the TV. The bunk beds that are made out of the two-seater couch are fullsize single beds, the best I‘ve seen in a standard cabin. These come at a price, however - the unneeded upholstery from the couch goes under the bed, which leaves less space for your luggage. In fact, we weren‘t even able to fit two medium-size, upright suitcases under the bed without one of them sticking out about 10cm. Luckily, our kids had cabin-size suitcases with them, otherwise we would have been stumped at a place to put them. The bathroom is the most modern I‘ve seen (then again, the ship is quite new) and quite spacious. The shower is great, with a glass door and large enough to not feel cramped. Two drawbacks: the air is - as is the case in every cruise ship I‘ve been on - sucked out of the cabin here (which makes sense), but apparently the opening is so small that the sucking noise is very loud. It is so loud that inside you can‘t hear that people are conversing in the cabin, much less what they are saying. The other drawback is that there is no built-in nightlight, something we‘ve had in older ships. I can‘t think of any reason not to put a nightlight into a modern bathroom, but it fits with my general opinion of the ship‘s planning and construction. Because we‘ve had ships before without a nightlight in the bathroom (mind you: older ones), I had brought one with me. Unfortunately, the same „reasoning“ used throughout the ship’s design has been applied to the receptacle in the bathroom as to many other aspects of the ship: when you turn the lights off in the bathroom, the power is turned off here, too. How annoying is that? So: no nightlight. Nor can you charge your shaver overnight. Oddly enough, the TV works even without a keycard in the central power switch... There are two European (Schuko) outlets, a USB charging outlet and two US-style outlets at the desk - and the shaver outlet (110/220V) in the bathroom that turns off with the light switch. That‘s it. The cabin door provided absolutely zero sound proofing towards the hallway, which is unfortunate when you have neighbors that find it adequate to have a conversation right in front of your door at nearly midnight. Actually, you get a lot of audio from everywhere around you - subjectively a lot more than on other (older!) ships. Put that on the „bad design“ list. What also surprised me in a negative way is the poor air circulation. When you have a small cabin with four people sleeping in it, continuously getting fresh air into the cabin is absolutely imperative. In spite of the very loud suction noise in the bathroom, either the air fed into the cabin wasn‘t fresh or there simply wasn‘t enough of it, as the air quality in the morning was attrocious. This is an issue I‘ve had on no other cruise ship, not even ones as old as the Norwegian Jade! Poor ship design, once again. Food - Marketplace Buffet As our kids are not old enough to enjoy a sit-down dinner, we mostly ate at the buffet restaurant. While the food quality is really very good (better,subjectively, than on the Costa ships we were on), it is very limited in variability, all stations basically seem to have 90% identical food every day - for both, lunch and dinner - with variance only in things like the rotissary meat or salads. It is perhaps an unfair comparison to make, but if you consider the unbelievable choice in food we found on the Celebrity Constellation, this ship’s buffet restaurant comes across like a food court at a shopping mall. Unfortunately, it is way too busy for making for a pleasant meal: as with many other cruise ship buffet restaurants, the „Marketplace Buffet“ on the Meraviglia is often packed to the hilt. Sometimes, we weren’t even able to find seating anywhere. Especially beverage stations can be annoying, not only because there are obviously too few of them, but also because especially coffee seems to run out frequently. When the coffee isn‘t out, the coffee cups are. One morning, the cups were out at every station I squeezed my way to! Picking up used plates and silverware - or wiping down a table - is also something that can be improved on. It sometimes seems that there are more people walking idly around to provide (paid) bar service than people to do basic restaurant service. Unfortunately, this was also the case when the buffet wasn‘t as busy, which is disappointing. Food - L‘Olivio d‘Oro Restaurant We only visited the assigned restaurant once, without our kids. As we later found it, it was a specialty evening and the food was quite good, albeit not extraordinary. The table we were at was oddly US football-shaped and the two of us found sitting in this configuration to be a strange experience. Unfortunately, the noise level in the restaurant is so high, that aside from the friendly personnel serving your dinner at our table, we didn‘t see much of an advantage over the buffet restaurant, especially since there apparently isn‘t a kids menu (this we heard from other people). The Shows We visited both Cirque du Soleil shows: Viaggio and Sonor in the „Cocktail & Show“ variant. Without knowing the menu, we were glad not to have booked the dinner & show version, as you simply sit at tables around the circular stage and listen to guitar music while eating. Unfortunately, here too we found employees dealing with customers that would better be placed in the kitchen or in the engine room. You are led to your table by a waiter. The table number is on the paper tickets you get the night before in your cabin, and you pass by a table that holds various drinks, both alcoholic and non-alcoholic, which are the cocktails for the evening. An older gentleman in group before us was yelled at by the waiter „one drink per person, one drink per person!“ when he picked up the drink for his wife with his other hand (she was right next to him, not carrying a glass). Not a good impression. Both shows were a flurry of impressions and really quite good, though both were completely different. For small children, Viaggio is your better choice - at least our kids liked it better than Sonor (and I did, too), but both are impressive. Beside Cirque du Soleil, we also took in a very good live music and dance show and a magician. Pools + Other Entertainment There are various pools on the 15th and 16th decks, as well as several hot tubs. One pool and one hot tub are in an enclosed area (with a roof that can slide to the side). Due to the air temperature, we really only used the indoor pool, though this only made sense at offpeak times. With just one pool indoors, you can imagine how crowded it got at other times. The ship also has what they call the „Himalayan Bridge“ (a rope walking parcours) and a cool-looking waterslide that takes you over the side of the ship for part of the „ride“. The rope walking parcours is pretty cool - I did it with both kids, though you really have to hang on to your camera up there when the wind blows (and anything else that isn't attached to you)! Unfortunately, it was only available while docked. Read Less
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