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Ruby Princess
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Itinerary


Ruby Princess

Cruise Critic Editor Rating:
4.0
1,383 reviews
Why Choose Ruby Princess?

Pros

Excellent service and array of dining and entertainment options

Cons

Upselling is a bit excessive

Bottom Line

Friendly ship, with more free dining and activities than for-fee alternatives


Cruise Reviews

Sail Date: July 2018
There were 13 of us traveling together with kids 5-20 years old and grandparents in their 70's. We chose this cruise line because of all the options it had for all the age groups in our party, and it did not disappoint. My 17 yr old son ... Read More
There were 13 of us traveling together with kids 5-20 years old and grandparents in their 70's. We chose this cruise line because of all the options it had for all the age groups in our party, and it did not disappoint. My 17 yr old son spent every spare minute in the teen club, the outdoor nighttime movie was a hit with all the kids and the food was incredible. We ate in the traditional dining room and our wait staff was spectacular, making each of us feel special and well cared for. There were so many excursions and very well organized with the tour companies on land. Every staff member we had contact with treated us all as if we were the most important people on board. I also loved talking with everyone from all over the world, literally--from those traveling on the ship to those working. I think it's so neat to see people from so many different countries working together to accomplish one goal...customer satisfaction! Read Less
6 Helpful Votes
Sail Date: July 2018
We had a RECORD-BREAKING AMAZING visit to Alaska. The weather was BEAUTIFUL every day ... in EVERY Port ... Apparently, quite out of the ordinary! Such a treat to be in such lush BEAUTY without rain or cold! Bright RED Moon one night ... Read More
We had a RECORD-BREAKING AMAZING visit to Alaska. The weather was BEAUTIFUL every day ... in EVERY Port ... Apparently, quite out of the ordinary! Such a treat to be in such lush BEAUTY without rain or cold! Bright RED Moon one night with Mars trailing right behind ... We loved the location of our stateroom ... close enough to the end of the ship so we could get to larger viewing quickly ... quite close to the elevator for quick moves to other floors ... not very close to the FOG HORN which was nice since we had one sailing day in total fog ... blasts about every 3 minutes. You could get to one of the main buffets very quickly so you could grab a snack and be back in your room FAST! Happy to have the onboard Princess Wi-Fi (not regular Wi-Fi that you pay for) that made it possible to connect with fellow passengers with internal texts. Just wish the texts made an alert sound so you could know when someone was trying to catch up with you. It did make it possible to leave messages but you had to check it regularly to see if there was something for you. Totally easy getting both on and off the ship. That was a bit of a surprise ... thought it might be cumbersome but it was slick as a whistle. Liked the production shows ... enjoyed a round of Trivia and Scattergories ... Even tried our hand a Karaoke. Fun! The 6 of us found the perfect table for Farkle and Five Crowns so we made our own fun, too. We enjoyed Seattle before we left AND after we came back. Did the Space Needle, Chihuli, Pike Place Market and had a lovely dinner on the waterfront. Did the Seattle Underground Tour when we came back ... IT WAS SO MUCH FUN! The guides were hilarious and the history of the beginnings of Seattle ... fascinating! Loved, loved, loved the White Pass Scenic Railway in Skagway ... Great for those who want to sit and soak the beauty in ... Photographers can stand on the platforms at the end of the cars so window-obstructed shots were possible. Basically ... our only disappointment was that the excursion to Butchart Gardens was mostly in the dark. We thought that they wouldn't schedule a visit there unless they knew that it would be light later or that the Gardens are lit sufficiently to enjoy a night time visit. Instead ... our bus got us to the Gardens after 8:30 and darkness covered by about 9:15 or so. Some sporadic ground lighting, but the majesty and incredible beauty of the Gardens could not be seen once it got dark. Sat on a bench waiting for the bus to come ... Sad to know that we were so close but not able to enjoy! (And the $$ we paid ...) I guess I should have checked to see when sunset was when I made my excursion payments 6 months beforehand. Just got home this afternoon and now, after thinking about all of our fun ... I'm going to head to bed and dream of my next trip to Alaska!! Read Less
3 Helpful Votes
Sail Date: July 2018
This was a generous gift, from a wonderful lady who wanted to treat all her children and grandchildren to a family vacation. On the whole, it was a great trip and a great success. My criticisms of Princess should not detract from the fact ... Read More
This was a generous gift, from a wonderful lady who wanted to treat all her children and grandchildren to a family vacation. On the whole, it was a great trip and a great success. My criticisms of Princess should not detract from the fact that overall we had a great time and I would recommend an Alaska cruise to anyone. Embarkation was easy, we paid for embarkation from the hotel and disembarkation to the airport and it was worth it. The cabin was a balcony and I cannot stress enough how much getting a balcony is worth it. We had a block of rooms on the starboard side and the cabin steward opened "secret" doors on the balconys so they were all connected for the entire trip allowing us to spend more time together as a family. Our room was clean and well maintained, but bringing a multi plug and USB extension is advised since there was only one plug socket. Our room steward was excellent (Teddy) and our service experience with the room was 5 star quality, the dining room service was adiquate 4 star, for the remainder of the ship, service was mixed, but on average 3-4 stars. The entertainment was not to my taste, aimed as it was, squarely at the heart of middle aged, middle America, so I withhold any critique. The comedian was very good, quite vaudevillian, he knew his audience and crafted his set well. The onboard daily activities were generally bad, like a glossy magazine, mainly blatant advertisements and even the "educational" stuff contains some kind of sales pitch. The trivia contests were delivered by bored staff and pretty uninspiring. The spa advertised "$149 massage" that ended up costing my wife $240 and the upselling is relentless. Food was a major disappointment on the Ruby. Hard to tell if this is a corporate Princess change or just the Ruby, but the buffet quality was well below what I have experienced on Royal Caribbean or Carnival, the dining room food had a commensurate drop in quality, both in dishes offered and the quality of preparation. For example the crab legs served on "crab night" were thin, pre cooked, cut in half lengthwise, frozen, then reheated and the resulting product served was tough, dry and tasteless. Some evenings almost every appetizer at our table of 8 was cleared with hardly more than a bite out of them. If you wanted better quality, you had to pay for it, by buying from the "Crown Grill" section of the menu. The Crown grill food quality was approximately what I have experienced as standard free dining fare in the main dining rooms on prior cruises. The pizza and hamburger bar amidships served blah pizza (think Pizzahut) and the burgers are cooked from frozen. The hotdogs were all beef and quite good however. We paid to eat in the Crown grill ($29 per person) and the food was very good there, though they mislayed my mignon and 10 minutes after they served the rest of the table they brought it to me so raw it had a pulse. We did not try Share, the menu looked so pretentious and questionable we just avoided it altogether. ALASKA: To start, we had phenomenal luck with the weather, sunny, warm and blue skies every day but the last sea day back to Victoria BC, when we had fog, but not a drop of rain the whole trip. Juneau was charming if very touristy, we booked the Princess helicopter trip to the Mendenhall glacier and it was well worth the money. Skagway was a delight and we did the Princess sled dog mushing excursion, once again worth the money. Glacier bay itself was worth the price of the cruise, absolutely stunning vistas. Ketchikan was charming (most of us did the rainbird hiking trail) but the stay there is too short approx 4 hrs, as was the stay in Victoria BC approx 4 hours (7:30PM - 11:00PM). On the whole I would say Alaska really came through for us and we plan to visit again (just not by cruise ship). The staff on the Ruby Princess were for the most part good and did an excellent job. My complaints are almost exclusively with management and corporate decisions. Overselling is turning the Ruby into a timeshare experience, the onboard entertainment is weak, uninspired and lacks discipline. The quality of food has dropped noticeably, however the begging for a higher rating has increased. Finally the decision to include Victoria BC, is a bad one, give your customers a full day in Ketchikan and skip Victoria, as much as I like Victoria, this is an Alaskan cruise and would benefit from more time in Alaska. Read Less
View All Ruby Princess Reviews
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