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7 Night Alaska Cruise from Vancouver

7 Night Alaska Cruise from Vancouver

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Silver Shadow
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Itinerary


Silver Shadow

Cruise Critic Editor Rating:
5.0
205 reviews
Why Choose Silver Shadow?

Pro

Classically elegant ship, stellar service, compelling ports

Con

Limited entertainment and nightlife, staid decor

Bottom Line

Ultra-luxury ship for savvy travelers who enjoy big time pampering


Cruise Reviews

Sail Date: June 2018
Grand daughter wanted to go to alaska. It was a last minute decision and this fit our schedule. Could not get the type of room we wanted, but the veranda room was ok. Checking in was not handled very well and room did not have a roll-away ... Read More
Grand daughter wanted to go to alaska. It was a last minute decision and this fit our schedule. Could not get the type of room we wanted, but the veranda room was ok. Checking in was not handled very well and room did not have a roll-away bed as we were told it would have. The butler and waiters were excellent. Staff at the reception desk were poor. Not very friendly and twice gave me the wrong information, once on the on board credits i had and then on disembarkation transportation. Neither issued has been resolved to my satisfaction. We have been on 21 cruises, mostly on seaborne, twice on around the world cruises. I would rate our experience on silversea shadow as not nearly as good as seaborne. Also was not able to book a reservation at la terraza during the whole trip. Started trying to make reservation right after we made the trip reservation. Again reception desk said they would try to find a way to get us in, but never heard back from them. Food and service were excellent, but the reception staff personal were terrible. Shore excursions were great. Read Less
Sail Date: June 2018
I like to unpack once and that is why a cruise is idea for me. I usually sail on Silversea because I believe it is the best cruise experience. The small ships and the attentive service are what makes this cruise line great. I like a bit ... Read More
I like to unpack once and that is why a cruise is idea for me. I usually sail on Silversea because I believe it is the best cruise experience. The small ships and the attentive service are what makes this cruise line great. I like a bit more space so I usually select from one of the four top cabins. Silversea is all inclusive including whatever drink you want unless it is a very high end wine or say, aged scotch. The butlers make your every request come true. The staff work to accommodate you. I wanted more selections of sugar free items and they made me my own batch of sugar free blueberry muffins. They were great! The food is presented well and always a treat. They also provide nice excursions. The float plane excursion in Juneau to Taku Lodge and over 5 glaciers was the most amazing - it is a must! Read Less
1 Helpful Vote
Sail Date: June 2018
Chose this cruise line because I was looking for a smaller ship, with fewer guests, but a more pampered, luxurious experience. Paid a lot for the nicer cabin, with butler service. Not worth the money. Butler did nothing more than a steward ... Read More
Chose this cruise line because I was looking for a smaller ship, with fewer guests, but a more pampered, luxurious experience. Paid a lot for the nicer cabin, with butler service. Not worth the money. Butler did nothing more than a steward would do. The ship itself was nice, but the staff and service was lacking. Maybe inexperienced? Waiters looked the other way when we tried to get their attention. There were items not on the menu that we didn't know about, like crab legs. They were a secret we were not privy to. With each excursion, a Silversea employee came along, but was not helpful when there were issues or questions. Outside excursion vendors did not know what was promised to Silversea guests, and many excursions were not exclusive to Silversea guests. We were put with the wrong excursion at one port. Chaotic. And not reimbursed for their mistake! Read Less
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