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7 Night Caribbean Cruise from Guadeloupe

7 Night Caribbean Cruise from Guadeloupe

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Costa Magica
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Itinerary


Costa Magica

Cruise Critic Editor Rating:
4.0
181 reviews
Why Choose Costa Magica?

Spacious cabins are comfortable and classy

Spacious cabins are comfortable and classy

More than 5,500 Italian works of art onboard

More than 5,500 Italian works of art onboard

Tasty international fare at Bellagio Buffet

Tasty international fare at Bellagio Buffet


Cruise Reviews

Sail Date: March 2018
What we liked about the tour: • The room was an ideal size and the placement of the bed was nice so you could walk around it and could see out the window. • Lighting in the room was more than adequate, except bedside lamps ... Read More
What we liked about the tour: • The room was an ideal size and the placement of the bed was nice so you could walk around it and could see out the window. • Lighting in the room was more than adequate, except bedside lamps are ineffective. • Not having to listen to the Tour Director or Captain deliver a message each day. • Being able to disembark freely shortly after the ship arrives in port. • Being able to bring sodas and water onboard. • Great room service by Glen and excellent table service in the dining room (table 79). • Destinations of the ship on this voyage. No other cruise line offers package visiting all of these Southern Caribbean ports. • Cost of this tour was reasonable What we Disliked about the tour: • Bed to hard and needs a topper to get rid of crack when two twin beds are joined together. On the affirmative side the comforter was very nice. • Lamps beside the bed to too low to be of any good when trying to read in bed and there are no lights over the bed. • Shower curtain blows open allowing water to cover the floor and floor mat. Lip on shower need to be a couple of inches higher. • Milk or cream not available for your coffee before 0700 or in the evening. Could offer individual serve, powdered milk or a small pitcher out earlier in the morning or later in the evening. • Spouse came down with diarrhea and could not make a Costa tour. At the tour desk in the morning I explained this to the young lady. She said I would have to bring her a written doctor’s excuse to get credit for the tour. This is a stupid request showing lack of compassion for the customer. She would not get me a supervisor to discuss the situation. We went back a few days later with a doctor’s excuse from Martinique, written the day after the tour date, and man on the excursion desk said we had waited too long and credit could not be issued. We went to the front desk said the excuse had to be from the ship’s doctor as they could not trust any other doctor’s excuse. No one told us we had to use only the ship’s doctor or that there was a time limit on submitting a request for credit. Poor customer relations. • No written set of rules for procedures on ship. Where does it say we have to use the ship’s doctor for a written excuse to get credit for not going on a shore excursion? Where does it say you have to turn in the excuse within “X” number of days or you are too late to get credit? Poor customer service. • Not being able to bring wine on the ship to be consumed while on the cruise. Common practice on other cruise lines. Have to pay a reasonable corkage fee or allowed to bring “X” number of bottles aboard for free. • Constant smell of garbage at Deck 1, rear staircase, starboard side. • Cooler used to store ice instead of getting it directly out of the machine. Hands can be in contact with the ice and spread infections. Wife came down with diarrhea after day in Grenada (March 5, 2018). Went to doctor in Martinique (March 8th). • Room next to ours used to store stanchions and signs for controlling traffic flow. Workers in the room every night between 2130 and 2230. Wife got up this morning (March 10th) at 0430 as they were making all kinds of noise for 15 minutes. After she confronted them the noise stopped. There is a metal lip at the entrance to this room and that is where a lot of the noise is coming from. Should not store such items in area with passengers as it is very disruptive to sleep. • Almost impossible to open the four draws under the desk area as they stuck so badly. • Not enough hand sanitizers. As an example only one on Deck 3 entry to main dining room. Needed at least only per side. Only three units in the buffet dining room on Deck 9. • Step up in Deck 1 hallway going from center of ship to rear. Should be marked to prevent tripping hazard. • Only instant decaffeinated coffee served in the main dining room for breakfast. No coffee offered after dinner in main dining room. • Assigned seating for the birds. Sat with a nice couple from Germany who knew very little English and we had nothing in common with them. At a table behind us was a couple from Vancouver, BC who were very nice to talk with and we had much in common. We also had an interior seat and would have liked to sit by an outside window or elsewhere in the dining area. Do not like the assigned seating. Read Less
28 Helpful Votes
Sail Date: September 2017
The Costa Magica is not the most modern ship in Costa's fleet (2004) but it's still in good condition and probably more importantly it's a happy ship. It has a ship's compliment of just over a thousand and carries just over two thousand ... Read More
The Costa Magica is not the most modern ship in Costa's fleet (2004) but it's still in good condition and probably more importantly it's a happy ship. It has a ship's compliment of just over a thousand and carries just over two thousand passengers. All of the senior officers including the captain are Italian, while stewards, security, catering etc are provided by mainly Asian staff - all of whom are very friendly and helpful and probably underpaid by EU standards. Costa includes a surcharge in the price to cover tips which means that you don't have to tip the staff but a ten euro 'thank-you' to your steward or waiter at the end of the cruise will be very much appreciated unless you actually believe that the company accountant who dreamed up the surcharge also insisted that it was paid to the people who are looking after you. We took a Mediterranean 10 day cruise that took in Italy, France, Spain and the Canary Islands during late September which meant that there were very few school-age children on board. The passengers were predominantly Italian and French along with a few hundred German, Dutch & Spanish and from what I could make out possibly a dozen British and American. However all of the crew speak English so you can order a drink without having to consult a phrase book. We were lucky enough to have a cabin with a balcony. The cabin was clean, the bed was comfortable, there is a thermostat to control the temperature and there was a couch, desk and plenty of room to stow cases and hang clothing - although if you have a lot it might be worth bringing a few extra coat hangers with you.The shower/toilet was clean with plenty of hot water and towels were provided for the bathroom, and also for use with the on-deck sun loungers. The TV in the cabin broadcast 4 ship's channels giving information on where you are/where you are going together with timings, excursions, what's going on, stuff you can buy etc. The info being in all of the main languages including English.. The rest of the channels are mainly Italian, German and French but there is the ubiquitous BBC World should you need it but no other English language channels - But then you haven't come on a cruise to watch TV have you! Dining - I have to say that the food was much better than I had expected. We took breakfast in the self-service buffet-type restaurant where a good selection of both continental and cooked food was available. The restaurant tended to be very busy for breakfast and (I don't know why this is but it seems to be a world-wide occurrence) there will inevitably be an elderly passenger carrying a tray loaded with more food than they can possibly eat who either stops dead in their tracks in front of you and then looks around as if unsure as to why he/she is there or marches resolutely to the front of the queue to grab a coffee as if their very life depends on it whilst ignoring everyone else. Strangely this only seems to happen at breakfast time and seems to be universal rather than confined to any particular cruise line - if you are going to have some minor irritations it will be with your fellow travelers rather than the staff who seem to have been blessed with an additional 'niceness' gene. The main meal is in the evening at one of the restaurants on board where you will be allocated your seat for the length of the cruise and will keep the same waiter during your time on board. We had originally specified a table for two but on the first night were seated at a table with 4 other people. Having pointed out this out to the staff we were then given a table for two for the rest of the cruise. The evening meal consisted of six courses with a choice of starters, main course and desserts and I have to say that each meal was very good indeed and is the sort of thing that you would find in a good Italian restaurant rather than in a spaghetti house. In between breakfast and the evening meal, brunch, lunch, tea, supper, snacks etc can all be had from cakes to a burger to a roast dinner. When you buy your cruise there is the option to have wines, coffees, beers and spirits included in the price. This is called Brindiamo and it is well worth having unless you intend to drink only water, which of course you won't as you're on holiday. If you intend to drink cocktails every night rather than G&Ts or Barcardis or beers then there is another deal called Piu Gusto which costs a bit more. Also if you really, really must have lobster stuffed with cavier and sprinkled with saffron washed down with Champagne there is a select restaurant where you can pay extra to eat away from the rest of us un-washed masses. Smoking - Is allowed in designated areas and also on individual balconies. Stuff to do on board - Plenty of things for all tastes really, swimming in the (small) pools, open-air hot tubs, dance classes, zumba, shopping, sauna and gym, hairdressers and beauticians. In the evenings there are shows in the theater which range from good to mediocre (not surprising as they are catering to an audience that communicates in perhaps a dozen different languages). a number of bars ranging from dance-hall size to piano bar most of them with music, also a night club/disco, and a casino. Stuff to do ashore - Do your homework before taking an excursion as sometimes you will be better off making your own arrangements rather than paying Costa to do so. For example when we docked in Malaga we took an excursion to a beach which meant a 45 minute coach ride followed by 3 hours sunbathing then 45 minutes back. There was actually an equally good beach within 500 yards of the dock which was as good if not better and we could have simply walked there. Reckon on any transfer times you are given to be twice as long as stated due to the faffing about getting people on transport and if you only end up with three or four hours in port you may be better off either making your own plans or even staying aboard as it means that the jacuzzi isn't crowded and you have a better chance of grabbing a good sun-lounger. A note on leaving and re-boarding the ship: When you first arrive you will be issued with a 'Costa card' this is a card similar to a credit card with a bar-code on it and is used to open your cabin door, pay for any purchases or extras you might want and it allow you to leave and re-enter the ship so there is no need to take your passport ashore, it works very well and is one of those things that you think "I wish I'd thought of that". Dress code - Costa aren't aimed at the high end of the market, but neither are they bargain bucket. They are also European rather than Brit so you won't be allowed in the restaurant for your evening meal wearing an Arsenal shirt, shorts and flip-flops, also you won't have to drape yourself with gold and diamonds while having to listen to Nigel and Joan from Crawley bore you to death telling you how much their house is worth. Thank God. Each day there will be a news sheet delivered to your cabin giving the activities for the following day and suggesting the dress for the evening. It isn't mandatory but can be an enjoyable thing to do. During our cruise the dress code was Town - smart-ish but not over the top. Red and black. White night (Get yourself a white suit from Amazon, it's only about 40 euros and you might never get another chance). Red, white and green (Italian) and Gala (posh evening frock, fancy knickers and uncomfortable heels girls). Disabled access - There were around 20 wheelchair users on board and access did not appear to be a problem. also there was allocated seating for the disabled in the restaurants and by the pools and the staff appeared to be very attentive and helpful. Stuff that went wrong - The battery packed up on the cabin safe and it took 3 days before it was fixed and that was about it. Would we do it again? Yes I think that we probably will. Read Less
21 Helpful Votes
Sail Date: September 2017
Note: Boarded Dover,09.09.17. left Marseille 21,09,17. This was our second Costa Cruise, the last was on Luminosa. We chose it because of the bargain price of £600, outside cabin for 13 nights and the itinerary of Dover to ... Read More
Note: Boarded Dover,09.09.17. left Marseille 21,09,17. This was our second Costa Cruise, the last was on Luminosa. We chose it because of the bargain price of £600, outside cabin for 13 nights and the itinerary of Dover to Marseille taking in some different to usual ports. We were extremely pleased with the ship. Spacious, clean and comfortable, nicely decorated in the usual glitzy costa style. Food and service were excellent in both the buffet and restaurant although the meanness of Costa regarding charging for water on the dinner table and the limited availability of free water, coffee around the ship still irks somewhat (coffee and tea only until 11am and during afternoon tea, water only at buffet hours so you have to stock up). Our cabin steward Chandan was exceptional and delighted us with his different towel creations every night. Our waiter Andreo also was superb and very attentive whilst discreet. The buffet was overcrowded for afternoon tea on sea days, needs longer opening times. Entertainment was superb in the theatre, the shows being of very high standard (excepting the ventriloquist, amazed he is still around having seen him before on Luminosa). The musicians around the ship were also mainly of a high standard, particularly the classical duo. Rather a pity the latter who played in a quiet room had to endure a noisy bartender crashing around and a few people who insisted on talking during the performance. Embarking and disembarking the ship was easy and smooth in most ports with the exception of Savona which was an utter shambles. We docked late. Staff put up signs to exits then changed them. Hundreds of people were trying to get off with luggage mixed wiith the day trippers. The port authorities would not allow walking but did not provide enough buses and Costa had no staff organising getting onto the buses. People blocking the doors from closing refused to get off so the bus couldn't move, it was bedlam. Also embarking at Dover was confused. The staff didn't seem to be expecting new guests and seemed very confused. We don't do excursions, prefering to do our own thing so cannot comment on these. All ports were an easy walk excepting Porto (why the shortened day there? It wasn't tide as we sailed on a low tide) which is easy on public bus or hop on bus and as we have been to Rome we got a local bus to Tarquinia. €2.60 return. The tour would have been 70 euros each (incl a lunch and museum entry). The main problem with this cruise however was not the ship or staff but the passengers. We have read before of issues with certain nationalities pushing and shoving, jumping queues etc on Costa ships but this was not our experience on our previous Luminosa cruise at all. It certainly was this time! Until Savona, guests comprised of around 20 British, maybe similar no of Americans, 800 Russians! and the rest mainly a mixture of Italian, German, Spanish and Dutch. We have never encountered so many rude people in one place. Now I'm sure it was a minority but because it was such a significant minority the whole atmosphere of the ship seemed unfriendly. Rare were the usual greetings when one got into a lift or passed in the cabin corridors for example. Bacause the queue jumping was so prevalent people seemed on edge, always expecting it. Talking through the theatre shows was extremely irritating. One man even made a phone call! Swimwear in the buffet, nobody using the hand gel dispensers etc just general bad manners but what we really hate to see is the rudeness to the hardworking staff. On one breakfast table I was even saying 'por favor' and 'gracias' after ever order from one Spaniard for him I was so annoyed by his arrogance with the waiter. Strangely after Savona, with one day left of our cruise and where the majority of guests changed to start a new cruise, the atmospere completely changed. It was like a different ship. People were smiling again, the usual greetings and friendly chat returned. Yes there are always a few idiots but it really highlighted to us what a difference one's fellow passengers can make to a cruise. I'm not going to blame any particular nationality, we saw bad behaviour from different nationalities, however the dominance of Russians did not help. We met some lovely ones who found it necessary to apologisee for the behaviour of their compatriots. We have two more Costa cruises booked and it has put us off booking more. We shall see what the next ones are like. Costa provide an excellent cruise at a bargain price but perhaps they need to be careful where they do their marketing? Read Less
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