Xmas and new year cruise to the canaries From embarkation to disembarkation it was everything we expected Arrived at the port 10.15 checked in and on by ten fifty five Balcony Cabin 4042 near stairway A no issues quiet location the balcony had a solid front which didn’t cause any issues A very calm transit through the Bay of Biscay Food and waiters in Brittania we’re excellent best we have had (Alex and Jeffrey) New Year’s Eve was spectacular We enjoyed all the ports, disappointing that we didn’t get into Madeira, this was due to the weather, it was not safe for the tenders, very scary watching other tenders going into port Would highly recommend a very good cruise The only negative I have is the high costs of the drinks and the cost of spa treatments, if only they reduced the prices t am sure more people would indulge Read Less

My husband and I wanted to celebrate our 45th anniversary in style so we chose the Queen Victoria. We have been on the other two Queens and were very pleased. We live in south Florida and just didn't want to do the Caribbean again. We booked our cruise in March of 2018 and were told by the agent who took the booking that if we took an interior guarantee we'd probably end up with a window or balcony. Wrong - we didn't get our cabin until just before we sailed and it was a very large interior but next to the pool pump for the Hydrotherapy pool on the floor above. To make up for the noise that went from 7AM to 10 PM the ship gave us a $300 on board credit. There were no other rooms for us to move into. The cabin stewards were wonderful, we never had to ask twice for anything. The entertainment was the best we've had on any cruise. The lectures were wonderful; Our one complaint was the food. Many nights the food was over cooked, dried out. We were so disappointed in the food that I doubt I'd take another cruise on this ship. Read Less

See cabin review below. The Victoria was in very good order, and nicely decorated for Xmas and NY. No welcome drink despite slick embarkation and with bags in cabin immediately. Entertainment in the evening was above average and during the day OK with good lecturers in the morning although the port lectures had funny timings. Plenty of quizzes and table & paddle tennis which suits us. The Lido restaurant was good with plenty of variety though just sometimes tricky to find a table . Dining in the Britannia Restaurant - The food was OK but often not exciting, though plates were hot. Service was professional but the waiter wasn't good at the socialising. Need to talk about Service Standards. The service overall wasn't as good as on other ships who do much much better in the Friendliness stakes and for going the extra mile. This was a surprise - not terrible but the others are much better, and we are experienced cruisers. I also suspect that staff were managed by the stick and not the carrot. Docking - Cunard was not in the best position at the docksides so longer walks and in Madeira were supposed to Tender and other ships were docked. Then the sea was rough so we did not get to Madeira! Luckily the NY fireworks were as good as ever - a real plus. Disembarkation was fine. Read Less