We choose because of the itenery. Ship was very clean & crew very friendly. The food was horrible ! Corn & ham on pizza only 1 example. Entertainment I have seen better at high school level. Pool Entertainment was funeral music. They asked us to buy a cruise pkg of $3k upfront lump sum to guarantee them 12 cruises. NO! there was a port cancelation & the refused refund of the port fee. They ...
Think about the food this way: You will enjoy it if you liked what they served in your high school cafeteria! We did not enjoy the specialty restaurants either (we did Le Bistro and the “Brazilian Steakhouse”). The main dining room was only OK on a couple of nights. The Chin-Chin restaurant was horrible. Not a shrimp to be found on this ship. Smoked salmon? An extinct species. ...
This was my 12 cruise on Princess and they have always been great. Some of the problems on this one were outside of Princess' control but there's no excuse for the cabin problems.
The first day my cabin was cold but I'm not one to complain about things normally so I just let it go. Changing the temp on the thermostat didn't do anything. The evening of day one my TV went out. I suddenly ...
I chose this week long cruise to test Princess before taking a longer cruise in the fall. Immediately after the week was over I cancelled the longer trip. My “mini suite” was no larger than a regular balcony suite on Holland America. The water in the bathroom was scalding hot and they did nothing about it. Half of the public areas were so cold you had to wear a jacket or coat and there was ...
I chose this itinerary because I was on a B2B2B. I boarded the Radiance on 9/23 for the 11 night Hawaii and stayed on 10/4 for the 2nd Hawaiian cruise and decided to stay on for this 10/15 Pacific Coast cruise. The first two cruises were unremarkable while this last leg was remarkably bad. It coincided with spring break and there were too many unsupervised, unruly kids.
I had remained in ...
We had originally booked this cruise pre Covid (2019) with our American friends. Although we are Australians this was to be our sixth boat cruise which was deferred until Australian's travel restrictions were lifted. As can be assumed we had very high expectations that we would enjoy the cruise, as we had previously done on the American Queen. Sadly, this was not to be. I've purposely left writing ...
Response from BriannaH, Guest Relations @American Queen Voyages
Thank you for leaving a review. We are disappointed to hear that you did not enjoy the breakfast and pre-cruise tour. We are also sorry to hear that the medical screening process and water...
The cruise ship was in for routine maintenance and we were informed the day of embarkation that there was a strike in North Vancouver and the ship would be delayed until 1 PM. They then told us 4:PM. At 4 were told we could go to the terminal to check in, and proceeded to wait until 6:30 PM to check in. Once we arrived on the ship we were told it would not leave until 1:00 AM the next day. On the ...
We have travel on Celebrity for 24 years...3 times on the Millennium. Due to Covid and a new staff of workers, the Customer Service was awful. We couldn't get WI-FI to work consistently the TV had hardly any stations and it only worked when we were at sea.....2 movie channels, ESPN1 and 2 MSNBC, BBC, BBC1, Cartoons, RedBull channel, Fox news and CNN. The movies were terrible and old. The Ship ...
Have cruised 4 times with Princess and would rate the first three as 5 star. This cruise was the first cruise with a full ship after resuming sailing. Unfortunately it was staffed for a half capacity cruise. Embarking took many people 2-3 hours. The ship left 1hr 15minutes late because they could not get the people on board. Many people had dining and excursions they had ordered in advance ...
Pros:
1. Ship is laid out nice
2. We had a mini suite. The bed was very comfortable and so was our suite. We would have preferred a "private" balcony. Ours did not have a ceiling.
3. Our stateroom attendant did a great job.
4. All the staff was very friendly.
5. Disembarkation went well.
6. Liked being able to order drinks from anywhere (albeit they took some time to get to ...