We are currently on this terrible cruise
Over 500 people on board have signed a petition protesting the way MSC are treating us.
1. So many sea days
Change of itinerary increasing itinerary to an extra 20 sea days, less port times, and no compensation for these changes or refunds of tax and port fees.
As compared to other cruise companies such as Cunard, princess, costa etc who have ...
MSC said the ship was refurbished in 2023 and they must be talking about the exterior of the ship. The public stairs lot dated with the teal and chocolate motif. The cabins are either navy or bordello red. The furniture in the cabin is worn, sun bleached and dated, think 90’s. Dining options are limited. There is the main dining room offering a selection of reoccurring average to say the best ...
We've sailed with P&O many times, first sailing with them back in 2011. This was the first time we were going to receive 'priority' boarding, however our embarkation time was delayed due to the requirement for the ship to be deep cleaned after a gastro intestinal disease outbreak. We arrived on time for our delayed embarkation and waited two hours outside before we were let into the terminal. We ...
It was when Lorena, Sous Chef in the Horizon self-service restaurant, asked me on the first morning what sort of bread I preferred for my breakfast toast that I had an inkling that Aurora was going to deliver something special. The 65-night Grand Tour to the USA and Caribbean certainly did that, starting each day with seeded bread for my toast, baked by Lorena and cheerfully delivered to my table ...
We chose infinity after traveling on solstice and we're very impressed. Sadly the infinity is no where near the same class. It is shabby and much of the decks are rusty.
The food in main dining room can only be described as school dinner type food. Very little choice and basic . The entertainment in bars is again very basic with little audience engagement.
The staff work very hard but ...
I am an experienced traveler and had some Marriott vacation club points to use or lose so booked this ten night trip from Barcelona to the Canary Islands and Morocco. Neither of those destinations were worthwhile. Cádiz was interesting. Celebrity is no different than RC or Norwegian. Same tawdry shops, casino, silly activities, mediocre food, staff who fake that they like their jobs. The cruise ...
We've previously had nothing but great experiences on our prior two cruises with Celebrity. So, we were excited for an opportunity to visit the Canary Islands, Morocco, and Cadiz onboard the Celebrity Infinity. We went in with the understanding that Infinity is older than the other ships we've cruised on with Celebrity. However, I was not prepared for our stateroom experience that was literally ...
As title took 2 1/2 hours to get though customs, and this is not the first time, so I will never cruise on any ship from Barcelona again. Going the other way trying to get out of Barcelona wasn't much better only took 1 1/2 hours so be carful. The ship great I like that size of ship 2500 / 3500 people is big enough for us, cabin first time very close to lifts never heard a thing. Fastest we have ...
The 2024 World Cruise was supposed to be the crowning jewel of my travel career (so far!)! This cruise has been a disaster. This World Cruise has many itinerary changes due to the events surrounding the Red Sea that affected so many other voyages. But, where others succeeded in passenger care, MSC failed miserably.
They refused to give any refund due to the itinerary change. They instead ...
We ended up booking this cruise because the opportunity to travel to Barcelona, other parts of Spain and also Casablanca was very appealing. We were also looking for a cruise at this time of year and this was the most interesting itinerary we could find.
In our opinion Celebrity lived up to its billing as a premier cruise line. The service we received was excellent. We enjoyed the dining ...