This was our fourth NCL cruise, but the first for quite a while preferring Celebrity and RCL but this itinerary included many of our “bucket list” ports, including Reykjavik and Lerwick (Shetland).
It is very obvious that they are understaffed, and undertrained. The front-line help is courteous enough but not prepared or allowed to problem solve. There is lack of communication between ...
We booked this 22 months ahead of time. We were unable to get our favorite cabin, JS. We did not like the balcony cabin! Way too small for us. I can't remember how many times we ran into each other between the bed and door.
The Jewel of the Seas is old, built in 2004 and updated in 2016. It needs so much work. Paint peeling, titles cracked, Wi-Fi was almost nonexistent. unless you were in the ...
Loved the destinations but the ship and amenities were terrible. The only great things onboard were the dancers and singer shows. What’s the good thing about using food clips to pickup your food when most people are coughing in their hands? There has to be a better way of serving. The wines were the cheapest I ever had. The package they sell is worthless. NCL has skimped on all their services even ...
We chose this cruise because of the itinerary, sailing dates, and to use a 20% discount certificate that was issued by NCL due to canceling the Epic's winter Mediterranean sailings. The terms were rather restrictive and this sailing qualified. We booked about 3 months ahead, so we were within the final payment date and could only use one CruiseNext certificate. NCL would not budge on this, despite ...
I just had the time of my life on this cruise. I am a 60-something widow and this is my first cruise sailing solo since my husband passed. He and I had sailed Crystal six times, on all three ships, and loved it. I chose this cruise because I was happy to see Crystal come back, Iceland is on the bucket list, and, well, it was time to get back out there traveling. I flew to Reykjavik two days ...
Dear brescan,
Welcome back and we are delighted to hear that your experience on Serenity was a wonderful one!
We deeply appreciate your trust in choosing to sail again with Crystal, and it...
Picked this cruise because we wanted to go to Iceland.
First given a dirty room made to wait inside for 3 hours to find a replacement
Trips were expensive if the boat decided To stop somewhere
First port was tender badly organised took 5 hours to get off the boat
Then they started altering the ports ended up only half a day in Reykjavík and cancelling Guernsey.
Food wasn’t great ...
We chose this cruise because I’d always wanted to go to Iceland, also another chance for celebrity to redeem itself after a very disappointing cruise round the Caribbean in February.
We have been loyal cruisers with Celebrity for years attaining Elite Plus status, sadly it’s time to say goodbye. It started with our balcony cabin, items from the previous occupants were left in the wardrobe. No ...
For perspective, this was my first time cruising on Norwegian, and I have cruised previously on Celebrity, Princess, Royal Caribbean and Carnival. My husband and I found a fantastic last minute deal on the Norwegian Star for a Norway/Iceland cruise during Aug./Sept. 2023. Given the low price we paid, and given my incoming lower image of Norwegian, I was very pleasantly surprised overall at the ...
We were a family of 4 (husband and I in a midship club balcony suite and my 86-year-old mother-in-law and young sister-in-law a little further along the corridor in adjoining forward club balconies). We had three nights in Tromso pre cruise at the Clarion Collection With hotel – we have stayed here before for four nights in early 2020 in a quest to see the Northern lights and it is warm and ...
Unfortunately food has to be great, with most days, 3 meals a day on board they have to get it right.
Carnival Pride, Iceland Trip, August 20, 2023, have failed miserably.
This is our 9th Carnival cruise, another booked for December and our 18th cruise overall.
We have not encountered worse food, and guests everywhere complaining.
Doesn’t seem to matter what food it is, complaints ...