There are going to be a lot of very negative reviews for this cruise, and there were many problems with it. There were four missed ports, an itinerary change after final deposits were made, and a lot of difficulties with ports that were visited.
Additionally, the passengers on this cruise were exceptionally savvy travelers, and exceptionally sophisticated and experienced frequent cruisers with ...
Myself & 12 other female friends booked this cruise a year in advance because of the amazing destination. First disappointment the Mozembique port got cancelled months prior to the cruise sailing. But this happens on cruises & it was still a good itinerary. Departure time arrived with much anticipation on our part. After unbelievably long flights (which we were aware of) just not ...
We have toured South Africa before ...Cape Town and Garden route route by road. We wanted to try a cruise for the first time as it included two stops in Namibia with Silver Spirit. At least is what was planned. After our booking Luderitz was cancelled in Namibia and came off the schedule due to so called operational challenges! And hooray was the message therefore an extra day in Cape Town! Having ...
We chose infinity after traveling on solstice and we're very impressed. Sadly the infinity is no where near the same class. It is shabby and much of the decks are rusty.
The food in main dining room can only be described as school dinner type food. Very little choice and basic . The entertainment in bars is again very basic with little audience engagement.
The staff work very hard but ...
Expectations were high as we flew to South Africa on time {the worry of travelling BA behind us} to find a totally disjointed hotel selected by Silverseas. Well, it’s only one night, it can only get better from here... or so we thought thinking positively.
Next day came and we took a private transfer to the ship. We arrived at the terminal to find around 50 people queuing in front and an hour ...
main dining room service was excellent. Food was just ok. there were options every day for grilled salmon and chicken. steak looked burnt and very thin. menu was not very exciting. one night's options included duck, lobster, beef wellington, and lamb. other nights not as exciting. servers were excellent and very accommodating. wine steward very helpful and ready to assist us every night. cabin ...
I have nothing but good stuff to say about the ship and its staff. The blue collar workers you meet in the hallways and at the restaurants? Exceptional. My cabin was kept spotless, the hallways I walked were always clean and neat. Even if someone on the staff didn't speak a word of English, they made it clear that they were happy to be there to assist you. Our group had people with mobility ...
The Heating did not work and there was loud constant noise in the cabin. Other passengers also experienced similar problems . Guest relations were aware of this but presented as though this was the first time it had happened. Technicians tried to fix this but this resulting in a burning smell throughout. We were then offered an indoor cabin with even louder noise issues than the previous one. ...
This was our 21st cruise. Having sailed before with Princess, Celebrity and Cunard.
We chose this cruise firstly for the itinerary and secondly for the fact that this was supposed to be a luxury cruise.
We searched and searched and could not find the luxury that was supposed to be aboard this vessel. In fact what we found was a ship in need of modernising and updating. The ships overall ...
The ship itself is wonderful, well laid out, constant cleaning & maintenance daily.
Very clean & fantastic staff in bars, pool area’s & toilets.
The buffet has plenty of choices although food could be hotter at times.
My biggest gripe are the reception & excursion staff. I’m not sure how they were employed as customer service should be first & fore within any company.
Arrogant & ...