Swan Hellenic Cruise Reviews

Beautiful ship SH Diana
Photo Credit: Michael Dalke
Zodiac for wet landing on the beach (AWESOME)
Photo Credit: Michael Dalke
SH Diana
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Observation Lounge
Photo Credit: GDNRDY
Cruiser Rating
4.7
Very Good
87 reviews

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1-10 of 87 Swan Hellenic Cruise Reviews


4.5 star AND easy ways to improve to get more

Review for a Panama Canal & Central America Cruise on SH Diana

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GDNRDY
6-10 Cruises • Age 60s

The big question is: "Would we cruise on Swan Hellenic again?" Absolutely if the time, itinerary and $$$ happen to line up. Using our Scenic River cruise in December 2022 as a comparison (4.8 stars) I'd say that a) given the more exotic locales and b) less cost for Swan, the two would rate equally. However, this is a review of the cruise in a vacuum noting pros and cons that came up 'without ...
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Response from KimD, Guest Relations Team

Thank you so much for taking the time to supply such a detailed reviewed. Whilst I am pleased to read your positive feedback, I have certainly noted the areas that require improvement. I...

Sail Date: April 2024


Outstanding Cruise, looking forward to Antarctica

Review for a Antarctica Cruise on SH Diana

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Michael Dalke
10+ Cruises • Age 60s

The pictures online do not do the ship justice, it is gorgeous. The fireplace and nice large shower are a very nice addition to the staterooms. The entire staff was awesome (bartenders Grace & Sylvester, room steward Dennis, & dining room Filbert) to name a few. The expedition leaders and teams were awesome. It was great to have the crew join us excursions. They were able to enjoy the ...
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Response from KimD, Guest Relations Team

Thank you for your wonderful feedback and absolutely I have noted your comments with regards to the internet and will feed to this back to the ship Operation Team. Sending all the best and...

Sail Date: April 2024

Traveled with children


Take the Plunge (Polar)!

Review for a Antarctica Cruise on SH Vega

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Antarctica 2024
6-10 Cruises • Age 60s

Antarctica was the last continent for me to visit, I received an offer from Swan Hellenic and after some research, booked the trip. It was, simply put, AMAZING, a trip of a lifetime. Everything was top notch from the pre cruise hotel to the ship, the excursions, the food and the staff! The food was terrific, did you ever hear of king crab leg and lobster being served on a buffet, all you can ...
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Response from KimD, Guest Relations Team

Woweee, sounds absolutely sublime, I am so pleased your experienced every inch of the luxury we offer onboard. Thank you so much for taking the time to post, we look forward to welcoming you...

Sail Date: February 2024


Great trip!

Review for a Antarctica Cruise on SH Vega

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Penguin_TO
2-5 Cruises • Age 50s

We had a great Antarctic expedition on the SH Vega. The ship is new so all the spaces are well-designed and attractive in a Scandinavian style. Our cabin was very nice. I loved the seating area and relaxing after the long day in front of the "fireplace", or taking a dip in the heated pool. Comfy beds and lots of storage in the room. For the expeditions, we made it out two times each day, ...
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Response from KimD, Guest Relations Team

Thank you so much for taking the time to offer your feedback, I am over the moon to read your positive comments relating to our service offerings onboard, specific to the food, staff and...

Sail Date: February 2024


Excellent Service and Education. Bad Communication

Review for a Antarctica Cruise on SH Diana

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Rololand
2-5 Cruises • Age 40s

We booked the premium suite and every material item on the cruise ship is nice. Fixtures are well appointed, bed is wide and comfortable, service is top notch and excellent, expedition guides are super knowledgeable and friendly. So why the poor review? 1) The Captain made the decision to cut the last day of expedition and return to port early despite claiming rough seas except the day we ...
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Sail Date: February 2024

Traveled with children


Luxurious Adventure in Antarctica

Review for a Antarctica Cruise on SH Vega

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Chris_88
2-5 Cruises • Age 30s

My wife and I have now been to 74 countries and all 7 continents, including 3 cruises at the age of 35 and I know we'll look back on this trip forever as the BEST thing we have ever done. The vacation itself included flights from the UK to Argentina where we boarded the SH Vega, bound for Antarctica. We originally said that Antarctica was a once in a life time destination but having been, we'd ...
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Sail Date: January 2024


Americans and Canadians, don't be fooled by Swan H

Review for a Antarctica Cruise on SH Diana

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NY Traveller1
First Time Cruiser • Age 30s

We were the guests on Swan Hellenic's cruise this year and we have been on many other cruises too. We feel compelled to share our recent experience with Swan Hellenic Cruises (SH) and advise against recommending their services to you, particularly those hailing from the USA and Canada. Our disappointment with Swan Hellenic stems from several concerning issues that we believe potential travellers, ...
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Response from KimD, Guest Relations Team

Thank you so much for taking the time to send over your comments, I would really love to comment on this directly. Can you please send over your booking details to...

Sail Date: January 2024

Traveled with children


Incredible mix of luxury and adventure

Review for a Antarctica Cruise on SH Vega

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Ernst Chakeltin
2-5 Cruises • Age 30s

We chose this cruise because it was the most comfortable and luxurious ship going to Antarctica that *also* prioritized excursions and was the size that allowed all guests the maximum amount of time on the continent. Bigger ships have to stagger guests and avoid certain landings, smaller ships can't provide the onboard services or handle the drake passage that well. It's a new ship, built in 2022, ...
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Sail Date: January 2024


Best Overall Line

Review for a Antarctica Cruise on SH Diana

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moonhmx
10+ Cruises • Age 50s

The Swan Hellenic is well managed, the rooms on board are luxurious and comfortable, the service is good, and the expedition team has good experience and is very satisfied. Friends of Swan Hellenic cruise ship spoke highly of the experience on the Antarctic Peninsula, so I chose SH cruise ship to "Antarctic Peninsula + polar circle". The ticket is a price full package, cost-effective, the ship ...
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Response from KimD, Guest Relations Team

Thank you so much for your kind comments, sounds out of this world and exactly the high level of service all the teams across our global operations strive for. We looking forward to...

Sail Date: January 2024


Spectacular Experience!

Review for a Antarctica Cruise on SH Diana

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Jo from Chicago
2-5 Cruises • Age 50s

Just back from an Antarctica cruise on the SH Diana, January 2024. Highly recommend! The ship is beautiful. The scenery & wildlife are spectacular! Diana was new in May of 2023. The ship has all the modern technology and runs smoothly and silently. Comfortable cabins (more on that below) and well-furnished common areas. More importantly, SH has done an excellent job in recruiting guides and ...
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Sail Date: January 2024


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