Scenic River Scenic Sapphire Cruise Reviews

This was supposed to be a culinary cruise in one of the best wine region of the world. We were served ordinary food and cheap wines by unknowledgeable personnel. Even the cocktails were poorly executed. We had an invited French chef on board for one dinner and it made all the difference from our roumanian chef. It’s the end of the season and the dining room personnel seemed tired and ...

Having travelled by car throughout France for over 35 years and visited the places on the tour, this cruise gave us a totally different experience of places we thought we knew. For example the Popes Palace concert and dinner was fabulous and just for us. The city/town/places of interest tours with such knowledgeable guides took us to areas we would never have found. Absolutely brilliant. We ...

We have cruised with Scenic several times over the years and our views maybe influenced by better times. That said we thoroughly enjoyed this trip but there were definite signs of "economising" and unless they careful they will just become one of the pack. Pros - Service was generally good although at times restaurant staff showed signs of inexperience. The onboard entertainment was excellent ...

Not 5 Star We took a chance on Scenic Luxury Cruises for The Spectacular South of France tour because they promoted themselves as an all-inclusive, 5-star, luxury cruise line. The ports were ok, but it seems like there should have been some nicer villages to dock at along the way. We had one included tour per port. The tours were mostly disappointing. For example, the Truffle Farm did not ...

Itinerary got cancelled twice due to COVID and they downgraded the shore excursions in the meantime. A french wine cruise that went to ZERO decent wineries. Good food on board but mediocre wines at best. Small menues... 2 or 3 entrees many times. Boat got in an accident and we got to spend 4 days in a crappy port where we were due to spend 4 hours. Not their fault. Some shore excursions ...

This is a complaint against Scenic Cruise Lines for making false statements that customers are financially protected by ABTA (Association of British Travel Agents) which has members throughout the world. We requested a refund of our trip of $9,645.00 - $900.00 (compensation received from Scenic) = $8745.00 since the Scenic captain collided with a cargo vessel. We didn’t cruise again except to ...

On the third day of our 11-day cruise the captain collided with a cargo ship causing extensive damage to the hull and motor. We never sailed again. After the collision, which was strong enough to throw people out of their dining room chairs, our trip turned into a poorly organized and chaotic bus tour. Each day after the collision we were assured that we would continue our tour as soon as the ...

Our cruise on the Rhone River started quite nicely as were greeted onboard by the Captain and head of hospitality. The first couple of days all was good. Service was great, food was very good and all of the logistics for tours etc went smoothly. Then it happened! To keep it short, 4 days into a 10 day trip through the South of France on the Rhone River we had a collision with a cargo barge. It ...

It was our first overseas holiday for over three years and there was more than a little trepidation as my wife and I waited for our flight to Lyon and the start of our "Spectacular South of France" river cruise. Would Scenic's very high standards be maintained in the face of Covid and its associated problems? Would the Scenic crew still be of the very highest quality as they have, in the past, ...

Nice ship, nice staff, great food and great excursions. Unfortunately, though, there was very little support offered when our cruise was cancelled just 2 weeks before sailing. While we did find another Scenic cruise that fit in the same general time period, we were given no assistance with changing all the connections, hotels and transfers that had to be scheduled to accommodate this new ...