Photo Credit: Cruiser 1951
Photo Credit: RockinRobin73
Photo Credit: BalconyBest
Photo Credit: BalconyBest
Cruiser Rating
Featured Review
Brisbane to Airlie Beach return.
"No covid cases were reported or seen anything to suggest it was spreading, actually we noted a section on level 12 was blocked off, when I asked cabin steward about it , they said it was reserved in case of a covid outbreak, it was not opened anytime on the cruise.Brisbane Cruise Terminal is such a pain and expensive place to leave for a cruise, there is no public transport and the ship doesn't put on any bus out from Brisbane ( suggested to staff at reception as an idea for bosses, apparently lots of people complain about it to them)...."Read More
Astro Boy
10+ Cruises
•
Age 60s
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1-10 of 42 P&O Australia Pacific Encounter Cruise Reviews
Review for a Australia & New Zealand Cruise on Pacific Encounter
maddy123456789876
2-5 Cruises • Age Under 20
This is an honest review, I went on this cruise for my 18th birthday and it was nothing but heartbreaking and devastating. I could not even stay in the ship I ended up catching a flight home from cairns on the 4th day in because of how disgusting this cruise is. They did not inform their paying customers that disliking was going to occur on the boat throughout our experience, all pools were closed ...
Read MoreSail Date: November 2023
Review for a Australia & New Zealand Cruise on Pacific Encounter
Jimmy singh
2-5 Cruises • Age 37s
I recently went on a P and O cruise and I must say, it was a complete disappointment. From start to finish, the experience was nothing short of terrible.
Firstly, the customer service was abysmal. The staff seemed completely disinterested in helping guests and were often rude and dismissive. It felt like they were doing us a favor by being there, rather than providing the service we paid for. ...
Read MoreSail Date: November 2023
Traveled with children
Review for a Australia & New Zealand Cruise on Pacific Encounter
CSuzy63
10+ Cruises • Age 60s
I thought I'd give some time for P&O to respond to my scathing email and survey response but they haven't. Based on my last cruise experience I'm not surprised.
The debacle started when booking. I'd booked a Suite (for my 60th) as I wanted something special. When my paperwork came through it stated "a 5-berth family room". As I wanted something special I'd contacted P&O to advise I thought this ...
Read MoreSail Date: October 2023
Review for a South Pacific Cruise on Pacific Encounter
CGSC6972
6-10 Cruises • Age 60s
This was our first experience with P&O Australia and our expectations were not high. The 10 night cruise was to Papua New Guinea and consisted of four ports and six sea days. This cruise was sold out.
Before we departed Brisbane Cruise Terminal the captain announced that due to civil unrest in Rabaul we would no longer be visiting that port. We were looking forward to Rabaul as this seemed to ...
Read MoreSail Date: October 2023
Review for a South Pacific Cruise on Pacific Encounter
Paulas7
10+ Cruises • Age 70s
We chose Pacific Encounter because the itinerary included ports in Papua New Guinea that we were keen to visit and sample the culture. The check-in system at Brisbane Port is diabolically inadequate! After standing in a long line for more than 100 minutes to board the vessel, we eventually made it to our cabin. While we were unpacking an announcement from the captain told us that due to ‘civil ...
Read MoreSail Date: October 2023
Review for a Australia & New Zealand Cruise on Pacific Encounter
Mr Mojo23
First Time Cruiser • Age 40s
This was my first cruise for my 40th birthday. First and foremost I must say most of the staff onboard were amazing, from the room turndown crew to the staff at Lukes bar.
Now for the negatives, I was disappointed at the lack of seafood on an Australian ship. The restaurant had no lobster and the $40 prawn platter was infected with white spots and mushy as if frozen and thawed.
The lack of ...
Read MoreSail Date: September 2023
Review for a South Pacific Cruise on Pacific Encounter
Charlotteis1111
2-5 Cruises • Age 50s
We arrived at Brisbane cruise terminal at our allotted embarkation time. Still had to queue for two hours (less 5 minutes) until we boarded. From this point standing in queues is my main trip memory. I had problems with my room key and account. The queue at the reception desk took an hour and 40 minutes. Luckily, when I got to the front, the issue was quickly resolved. There were six (or it may ...
Read MoreSail Date: September 2023
Traveled with children
Review for a South Pacific Cruise on Pacific Encounter
RTA77
First Time Cruiser • Age 40s
We are a family of 5 (children 8, 6 and 4) and we travelled with grand parents. We enjoyed every aspect of the cruise, despite having some rainy and windy days. The only thing that we would have liked was for our rooms to be closer together as we all booked together, but we were still on the same level which was OK.
My children had a fantastic time in the kids club each day, which was great ...
Read MoreSail Date: September 2023
Traveled with children
Review for a Australia & New Zealand Cruise on Pacific Encounter
liamrowley99
2-5 Cruises • Age 20s
Okay, we went on the 4 night cruise to Airlie Beach and these were my thoughts on the ship.
So firstly a positive about the pacific encounter is there is so many places to sit and have a drink or just chill out. You have the altitude room at the top of the back of ship, not huge but plenty of seats and amazing views from the back of the ship. Many different seating venues around the atrium ...
Read MoreSail Date: September 2023
Review for a Australia & New Zealand Cruise on Pacific Encounter
Cruiser 1951
2-5 Cruises • Age 70s
Wonderful 7 day cruise to Cairns, Airlie Beach, Willis Island & back to Brisbane. The food was great, cabins clean & dine twice a day. 2 ladies at Lillies Bar, Jocelyn & Jahain, were so lovely. Made us feel comfortable & looked after us. We got to know them & will miss us. Alex from band Lollies was so good. He is one of the best voices we have heard. His band was awsome. Bought the house down. ...
Read MoreSail Date: September 2023
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