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Oceania Vista

Ho-Hum embarkation, very nice cruise, glaring shortcuts on the last day. 

This was our first time on an Oceania ship. Friends had said they were very good and considered a "higher level" cruise line. Was really looking forward to the trip. We did a 14 day portion of the 77 day trip from LA to Sydney. 

The hotels chosen by Oceania for before and after cruise stay in Tokyo and HK were wonderful. However there was a confusion re bus number on embarkation day to take us to Tokyo port. So anyone whose name was not called had to remove their luggage from bus 1 and put it on bus 2. Lengthy wait at terminal before getting aboard.

Room was clean and spacious enough with a large window, good storage and closet space. Some people found their shower area to be too small but we were fine. Nice to have a love seat for sitting. Housekeeping and servers in the restaurants were very good. 

There had been refrigeration issues in Vancouver so the 11th floor was closed on our portion of the trip as the units were put up there. 

When we got on the ship 2 of the day trips had already been cancelled. The tickets were refunded but then had to line up to rebook other tours. 

Learned that Shanghai stop would not take place 2 days before we were to arrive there. To compensate Oceania added two more Japanese ports - one which was interesting (Ishigaki)and one (Miyakojima) which was very poor and had nothing to it. Would have been better to have a sea day. 

Food was generally fine though at the Polo Restaurant both my husband and myself ordered filet medium cooked. His was fine and mine was bloody. There were a couple of days when there were no tomatoes or cheese in the Terrace Cafe. 

Employees at Reception or at Departures desk were uninterested in guest issues. Not helpful.  You could not obtain any information about a port - not even a map - until you got off the ship at that port. Therefore no pre-planning was possible. Then you had to scurry to find the little tourist centre often before rushing for the tour bus. 

The AC in our room stopped working 2 or 3 days before debarkation. Notified Reception who said they would look into it but nothing happened. Since we were in Taiwan and HK it was extremely hot, humid and unpleasant. We were not the only cabin affected. 

Educational speaker was excellent. However he only did 3 sessions while we were aboard. Fortunately were able to see his previous ones on the TV. 

Nightime entertainment was only 30 to 45 minutes. The Adele tribute singer, the John and Paul duo and the Japanese drummers and puppeteer were very good. The rest were very mediocre or bad. 

The laundry room is a joke. Four washers and dryers for over 600 guests many of whom are on the ship for several months does not work. 

The gin tasting was very well done and informative. 

So, in summary, the cruise was alright but certainly not exceptional or luxurious.

Very disappointed

Hong Kong

Just got back from a week long cruise on Oceania regatta and wanted to share my opinions/ experience of the ship/cruise line vs Silversea for those that are interested in seeing a comparison.

It was 19 years ago when we last cruised on the Regatta which was our first Oceania ship. I would have to say that Oceania did a wonderful job refurbishing this ship, so if all the other R size ships received  similar overhauls over last few years I would consider  them as well , but only for short cruises like the one we just took. The reason? The staterooms, bathrooms especially , are very small.

With that said, here is my  reviews and comparison between the 2 lines and the ships.

Rooms: as stated , Oceania’s  standard balcony rooms are at least 100+  sq ft smaller than both SS smaller  (whisper/shadow) and larger (Muse style ships) . It’s a noticeable difference and although as small as Oceania R class rooms are, O.’s rooms actually have very good storage space except for possibly  longer voyages since the closet space is limited . Beds on both lines I felt were quite comfortable, but hands down, SS staterooms are nicer due to overall size including walk in closet and much larger bathrooms with both shower and bath.

Service: I would say SS has the edge on this overall. Although  I really don’t find it necessary to have a butler ( which all SS staterooms have) I would say that the stateroom staff on both O and SS were equally good.  on  regatta, they always had our room cleaned before we got back from breakfast and always greeted us with a smile as did most of our SS attendants. This regatta cruise they really stood out vs  maybe 1 or 2 of our 5 SS cruises.

.The service in the restaurants was a step above on SS, especially at the buffet. I found the regatta staff at the waves grill and the buffets rather hit or miss, the Waves grill service was probably their weakest staff, some did seem inattentive or inexperienced, others were average to very good. SS restaurant staff was better IMO, some more outstanding than others, some average, but overall better than O. Where Oceania far exceeded expectations was providing  distilled water to our room for my husband’s medical needs ( he flushes his sinuses daily to avoid sinus infections) O provided him a gallon of distilled water that was sealed and labeled as such, versus relying on our SS butler to provide us with refills of our in room carafe that was deemed to be distilled water. All I know is the last 2 times on SS , my husband suffered some of his sinus infection symptoms and all we could do was hope that the water that was replenished was in fact distilled from SS. We had no issues with the labeled water from O.

Food: I would say the food was better on SS. The  menu selection and presentation seemed better on SS, the buffet items on O were sometimes cold/Luke warm , but overall O was fine, I only had one meal I was disappointed with.

However, Oceania beats SS on the variety of Included dining  (dinner) venues. On this smaller R ships, there are 4 options and they are all indoors in case of inclement weather. The GDR and  buffet where no reservations are  required and the reservation required  toscana and Polo grill (Steak /seafood) . The only downside to the O reservation required restaurants, you can only reserve 1 night in each prior to sailing, with higher $ suites getting first priority booking . On a 7 day cruise, this made no difference, on longer cruises may be a potential problem.

For SS , the  included dinner venue options increase based on the size of the ship, but for the equivalent size vessels to the Regatta (whisper and Shadow) only  3 included restaurants and one of them is an outside venue which is not ideal in colder climates. Also there is no casual buffet, when you feel like something quick. The larger Muse class ships (the dawn) have the Salt and Blue note(?) restaurants and arts cafe for quick bites and Scannapoli(sp?) for pizza, but that is outside.

Overall design and public spaces: Os regatta is a step above the smaller SS ships , but the Dawn has Dolce vita which is very nice. The SS ships have a much more muted decor versus  stylish / colorful O decor. Although the track on O regatta beats SS since there is very little wind  (due to physical design)  that blocks the wind that whips around the back of the  SS ship while at sea.

Overall value: On this particular Regatta price we received a great deal which included their  Olife package which allows you to select  the extras options you prefer. We took the OBC which covered our gratuities and occasional drinks and we still did not spend it all, so made some nice purchases on board. On this particular cruise (CA coast) this was all we needed.

SS includes, gratuities, all drinks, all shore excursions (1 a day) , Wi-Fi ( which included 1 device per person, while O only included 1 device at a time per cabin which was inconvenient) and they offer , so far,  a very reasonable BC air add on . We are not big drinkers so included drinks is not necessary, but is nice not to have to worry about being charged . There was also a good  selection of included excursions on SS, but depending on the itinerary, we may not take advantage.

O is now offering a ‘Simply More’ package ( that replaces the OLife) that you can opt out of , I believe, but does not seem as comprehensive as SS included package. That may be where O loses its value for me.

In the end I would travel on either line , but I would consider the itinerary and overall value when making my decision . Any questions, I will do my best to answer.

Oceania vs SS my review of Regatta

My husband and I wanted a romantic getaway and Oceana was advertised about being luxury and amazing food.  After several other cruises we thought we would give it a go thinking it could be right for us...

1. Food was not amazing. We had about 50% success rate with the meals.  A few were very good. They are catering to an older crowd and not a foodie crowd. 

2. Older crowd is the focus 75+ and lots of walkers.  I was in the specialty restaurant enjoying my mean when I about loose my dinner in my mouth thinking the toilet backed up somewhere. Nope the guy in the walker next to me stood up he was talking to the table. His dirty diaper was about 2.5 feet from my face. Not luxury. I spoke to the waiter afterward he said it was very hard for him and he had to breath thru his mouth and leave. OMG...so not an unusual occurrence. The shows were also catered to the 76+ crowd. Completely inappropriate for most audiences. With the "trouble with kids these days humor " and "Why is this generation so soft" kind of thing. It was really bad and much of it inappropriate. 

3. The service meh.  I think it was better on the other cruise ships I had been on. 

4.  People were nice. 

5. I went to the dance area a few times only one or two couples dancing....ever 

6. Hair dresser very nice was young spoke of his amazing training and experience.  I am a very busy person so I thought I would give him a shot.  He did a nice job on my hair technically.   Unfortunately, he died it a different color than I wanted,so I need to fix it.  He was pleased with it. I am not. He pulled my hair really badly super painful and I am not a wimp. He didn't use proper cover-up and bleached out the back of my dress (I was wearing a silk dress I bought in greece as it was my birthday and I was going straight to dinner afterwards) I put my claim into the front desk. We will see what they do. He also did it with his bare hands which seems toxic to me.  Didn't use any timers...unhead of when using processing. Asked a few times what time it was. It also looked like he bleached out the front of his outfit. The whole thing a crazy show. He was also quite hard to understand. I was shocked I was charged high end salon prices when this guy clearly was not in that world. 

7.  The decor of the ship was depressing.  Just a mishmash nothing cohesive. I am sensitive to aesthetics.  The art for the most part depressing. IMO. 

8. I paid extra for the concierge class...totally not worth it.

Not at all as advertised...to me at least. I should have read more of these reports before spending the $$$~

We are repeat customers of Oceania (fifth time for my wife, third for me) but first time on Regatta and first cruise post-pandemic. Compared to previous Oceania cruises, we found the food and service generally mediocre. Terrace Cafe items mostly bland (including two days of the most flavorless Mexican we've ever eaten) and at least once, the Grand Dining Room menu included many of the same items as the Cafe. Specialty restaurants still serving delicious food, though the Surf and Turf at Polo Grill consisted of the smallest filet and tail we've ever seen. Desserts generally not as good as we remembered from previous cruises. Oceania seems to be cutting portion sizes as well. Our beverage package covered one drink each at lunch and dinner, but was limited to beer or wine, no cocktails. Not very happy about that, but it was complimentary so we couldn't complain. Housekeeping staff were friendly and efficient except that our room guy stopped bringing us ice the last day and a half. Restaurant staff mostly seemed not to be engaging as they used to do. The veranda stateroom was one of the best we've ever had on a cruise, except for a VERY tiny bathroom. Itinerary just OK but we didn't want to do Caribbean again and not ready for Europe. Also, Oceania made our air arrangements but failed to secure us seats on our flights, so I had to fight with the airline in order for us not to be sitting alone in middle seats across the continent. Overall, not a bad experience but frankly, we expected more for the price we paid.

Oceania Didn't Hit The Mark This Time

We wanted a close to home cruise line, meaning a short air flight, and a short cruise to test the quality of the food and service. I read many Oceania threads on Cruise Critic and appreciated being able to take our own wine on-board, good food, and what I interpreted to be a mature yet lively clientele. We wanted a nice cabin with a good bathroom. We loved our cabin.

 We had a dedicated butler who initially didn’t seem very excited to help us. When I mentioned this to him there was improvement. A nice feature is a Canapé menu to choose what you would like in the late afternoon. The in-room breakfast menu was limited, but the food arrived hot and on time.

Food:  I need to start by saying I am a food snob. We travel for food and have eaten in many starred restaurants. Hint: we found almost all of the food on the ship to be underseasoned and the salt and pepper shakers didn’t have anything in them except rice in room service! (I actually purchased my own and kept them in my purse.) Avoid the scrambled eggs because they are made from frozen eggs and have a terrible texture. This has been true on the last 3 cruise lines I’ve been on in the past year. This was not true of any of the other eggs. Eggs Benedict was only OK due to lack of seasoning, but the eggs were appropriate. Omelette’s were hit or miss depending upon who was cooking. We had one meal in Polo Grill, the prime rib was good, but the crab cake should not have ever left the kitchen as it had a strong ammonia aroma and was returned. The dessert taster plate was the best part of Polo Grill. On another night in the MDR I had prime rib and it was equally as good. We had two dinners in Toscana.  Highlights were the Red Pepper Flan, the stuffed artichoke bottom, and the lasagna. Note: the lasagna is a 2x2” square so go ahead and order a 2nd course. Dover sole was of good quality, but it was cold by the time it had been boned and plated onto a cold plate. They make a big deal about their bread, olive oil and balsamic service. Service in the MDR depended upon where you sat for any meal. Food was generally good to very good. But, you can’t claim to be the best cuisine at sea if you can’t provide whipped cream for waffles or Swedish pancakes and have to request the berries. One day the whipped cream was provided and another day it was not available. We watched food sit waiting to be served for a long time and heard people return it because it was cold. One day our breakfast arrived before our coffee/tea. The person serving pastries wouldn’t offer every table. We were not impressed with the hamburger or the hot dog in the Waves Grill. The Terrace Cafe was hit or miss, but it was fast and of the same quality for breakfast as the MDR. Note: The MDR is not open on port days. The only bar is the Waves Grill and there was only 1 bar tender. It was a very slow process. Good Note: Sommeliers were efficient. Wine prices were reasonable. We attended the French wine tasting and it was very good.

Excursions: We did two excursions through O. Neither had the detail in the description of what actually happened. One was very good and one was “ok”. Our bus broke down just after crossing the Golden State Bridge and the issue was handled calmly and quickly. 

Embarkation: I was asked, “What deck are you on?” I replied, “Deck 6, but we’re a Vista Suite.” “Go sit over here” I watched the suites embark knowing we should be in that line. I asked another person, but he was too busy to listen. Be assertive.

Public Rooms are all beautiful. A gorgeous library. Horizons was very popular all day long. The casino is small and what I would call “tight.” We entered a slot tournament and one of the machines had a defective timer. I was amazed at how persistent and strong I had to be to convince the casino host there was a problem with my husbands machine and he really shouldn’t win! Spa: Husband had a pedicure and I had a facial. Both were adequate.

We did not book another cruise while on board. I think we need a younger crowd with fewer walkers and canes. One man fell going up the escalator while boarding. Tendering was scary at times with people taking wheel chairs. I wanted to love the food, and I really liked most of it, but the inconsistency in quality and service makes me look to another cruise line.

Inconsistent service and quality of food

My wife and I were on an Oceania Insignia Mediterranean cruise years ago.  The food and overall experience was amazing!!!   We have done Regent and RC cruises, but have been mainly using Holland America for cruises (love the Pinnacle class ships!)

We wanted to do another Oceania cruise... mainly for the food.  We were on The Regatta for the September 27 through October 4 cruise "California Coastal"

The GOOD:  Polo and Toscana restaurants.  Food and service were great... comparable to the previous cruise.

The OKAY... could only get 9:00 reservations in advance/online, but were able to get that changed when we               boarded and immediately went to Dining Reservations on deck 5 and were changed to 6:30

The GOOD (well, pretty good): Main Dining Room. Food was good/not great like we had experienced before.  Service was good sometimes, fair the other time.

The GOOD: Most of the bars onboard... if you went up to the bar and ordered drinks.  Not enough roaming servers.  The Pool Bar and Martinis bar had great bartenders and servers. 

The GOOD: Our cabin was very nice and well maintained.  Cabin attendants were mostly good, with some inconsistencies.

The BAD:  The bathroom is ridiculous.  Can't sit straight on the toilet and the shower was very SMALL!!!  Don't drop the soap!  you will have to turn off the water, open the doors and get out of the shower to retrieve it.  My shoulders were touching the wall and shower doors, while showering.

The UGLY:  The buffet "Terrace Cafe" was poor, at best.  We would only eat the Caesar salad, dried meats, cheeses and bread.  The "hot/warm" food was unappealing, dry and not kept at safe temperatures to avoid food bacteria.  Got sick/diarrhea the second day, presumably from the "hot/warm food.  Never ate that food there for the rest of cruise... never sick again.  Yet they advertise "Finest Cuisine at Sea"  And, don't even think about eating the powdered scrambled eggs in the morning. Beyond bad!!!

The BAD:  Public restrooms were "loosely maintained.  Urine and water on the floors... door locks that didn't work, smelly.

The GOOD:  Medical Services was good although their equipment was very dated.

The Ugly:  the "Security Officers" treatment and attitude for that medical visit... to be reviewed later on this site, upon resolution of the accident.

The UGLY:  The entire ship had to disembark in San Francisco for a Customs check almost there breakfast time.  Could not return to the ship until every passenger was checked. An hour and a half sitting in to cruise terminal.  Many angry and hungry people that morning.

If you read the Techteach review on this same cruise... it was spot-on.  We were with them for the slot tournament they commented on.  A very good review!

Bottom-line:  We will not be booking anymore Oceania cruises, based on this experience.

The GOOD, the BAD...  and the UGLY... And some of the just OKAY.

Have only been on larger ships from Celebrity and Royal Caribbean.  Wanted to try a smaller ship. 

We were very happy with our 1st experience on Oceania/Regatta. Ground transportation from LAX to ship was effortless as was our return. The same for Embarkation/Disembarkation - very organized. 

We are not “foodies” and enjoyed all the restaurants including the 2 specialty restaurants. We recvd the OLIfe Pkg (2 feee excursions PP, $200 shipboard credit pp, free wine/beer at lunch and dinner but we don’t drink alcohol so not used). 

San Francisco and Santa Barbara were beautiful.One of our excursions was cancelled due to lack of participants and recvd addl shipboard credit.  We had fun shopping the boutique store with our credits. 

We really enjoyed listening to The Arco D’Oro String Quartet  whenever they played - they were fabulous. 

Loved sitting by the pool and relaxing on the lounge chairs. 

We met lovely people and it was nice being with adults only. 

The country club casual dress code was a plus! Fitness room was a welcome treat as we worked out every other day besides using the steps all the time.  

This was truly a memorable vacation and already booked another cruise for 2024.

West Coast Wonders

We were curious about Oceania as we’d heard it was a cut above the regular cruise lines in terms of food and service but not crazy expensive. We have done many transatlantic cruises with another cruise line and were wondering if we oughtn’t to try a different line. This short cruise along the California coast would be a good test. We are neither cruise nor food snobs, we just like a quiet experience, kind of like the “old days” of cruising (but with better cabins). 

We decided, for the sake of money and also because our last verandah experience on an Alaska cruise had been disappointing with smokers and partyers, we would reserve Oceania’s Deluxe Oceanview cabin with a picture window. The cabin was very nice and the picture window was fun. I met someone on the ship who showed me their Penthouse cabin with a verandah and, yeah, well, that’s gorgeous too. But for someone who’s slightly stretching their retirement budget, the picture window was just fine. One issue though was the shower in the bathroom. Despite what a YouTube travel agent said, if you are tall and over 200 pounds, getting into that shower is a squeeze. It wasn’t a problem for me because I am neither but it was for my husband. Otherwise though the cabin was just fine. 

Our steward wasn’t as present as stewards have been on other ships but he was fine too. We’re not that picky in terms of room stuff—we get up early, we accommodate to cleaning schedules. There were some things that had annoyed us on other cruises—not being able to access our bill online, not being able to access anything online—not a problem at all on this cruise. The Reservation desk staff were especially helpful and as our stateroom was just down the corridor I often popped along with a question; it was always greeted by a smile.

The Main Dining Room was never crowded, we were always able to find a table for 2. The staff there were always pleasant and friendly, food is quite good, too good. It’s not open for lunch on days the ship is in port and on those days we went to the Terrace Cafe or Waves. Both are fine although because Terrace is a buffet it can get congested when it first opens; come a bit later. What I really appreciated was being able to get a good cup of coffee without paying extra. Baristas, just outside the main dining room, was an especially nice place with not only coffee but cookies and sometimes small sandwiches. I also appreciated the free soft drinks at the various bar locations. It always has seemed to me to be nickel and diming on cruises to expect people to fork over money to be stuffed full of food and then to charge them extra for soft drinks or a decent cup of coffee when so many of us have become Starbucks fans at home and Nescafé just doesn’t cut it anymore.

We had gorgeous weather almost the whole week and although I am not usually a sun seeker I spent a few hours every day by the pool on the plentiful and comfortable loungers. So relaxing! 

My one slight disappointment was the library. On the YouTube travel video the narrator had extolled the library, its size and the selection of books. I guess I was expecting something a little bit larger and a larger selection of books. Still, it was only a weeklong cruise and I always bring my own “books” on my Kindle so it was okay. 

And I also realize that this was my first small ship experience so I probably had some of that size adjustment to do. 

All in all, I think it was very good value for money. On a longer than week cruise though I would go for a larger ship. 

One thing on embarkation at Long Beach. When we approached the terminal with bags that were clearly ticketed to be loaded separately, the greeters at the door hurried us into the terminal and into the waiting room instead of directing us to where the bags were meant to be taken from us first. No one noticed our quite large suitcase until we were told we could get on board. We said “what about our suitcase” and it was only then that we were told it was meant to have been taken somewhere else before we went into the terminal. So we had to go all the way back outside again, waiting unnecessarily for elevators and holding up our embarkation. It was a good thing we did get rid of it though because the wait to get into the staterooms once we were on the ship was 3 hours; it would have been a pain to have dragged it around the ship with us all that time.

My husband isn’t out and out disabled but he does have a bad knee and can’t do a lot of stairs. We were initially concerned because there aren’t many elevators on Regatta but I have to say we hardly ever had to wait more than a minute for an elevator. Very impressed with that.

A very nice treat

Brisbane

Food was excellent (nice choice and variety). Service has excellent (stateroom stewards were amazing!). Thoroughly enjoyed how close the ship got to Hubbard Glacier. Also enjoyed the other ports of call.  The Naturalist on the cruise was also amazing.  Saw dolphins, whales, and sea lions from the ship - cool!

DID NOT LIKE WARD’S COVE. Oceania’s parent company, NCL, has their own dock, outside of Ketchikan, AK. Makes them extra money, but passengers have to take a 20 minute bus ride to town, and wait 20+ minutes for shuttles (away from the downtown area) for a return back to the ship.  All of the other cruise lines dock in downtown Ketchikan.

WI-FI was terrible on our cruise as it only allow one device (per stateroom) to connect at a time. (Like to be able to use Messenger when texted spouse onboard ship. Understand, there may be some WI-FI changes coming.

Used the ship’s medical center - the doctor and nurses were great!

Perfect sized ship for Alaskan cruise

Split

My wife and I were tired of the hot and humid summer days here in Virginia so we booked a ten day cruise out of Seattle to Southeast Alaska.  We were not disappointed.  Everyday was in the sixties and the days were mostly over cast and not all that much rainy.  We booked a Regatta penthouse suite room one of the very last available six months in advance.  The room was adequate and the bath was small but functional.  My wife would have preferred a tub, but today only the very best suites offer tubs.  Our room was cleaned and serviced twice a day and we had a butler if we needed his service.  The Regatta staff throughout the ship were extremely friendly and helpful.  Oceania's cruise plan you pay up front for everything except alcohol outside of dinner and spa and some extras. This we like since we are not nickeled and dimed for most everything like some cut rate cruises.

The weather was what we were looking for cool and overcast.  Most of the week the sun did not come out except for a few hours three or four days.  The seas on the ocean were mild and most people had not problems with seasickness at all.  Our room had a king bed and a sitting area.  Way too many hangers and we did not need all of the draw space that was available.  We are bronze members so our butler served us champagne the first night out.  Very nice of him to do this.  There was another wine bottle offered, but we did not open the bottle during the days on board.  

Our package gave us four special dinners which we took advantage.  The Toscanna and Polo Grill were very good.  One of the things I like about Oceania is the food that is served.  Very nice and much better than average.  The buffet serves about the same that is offered in the main dining room.  The numbers of passengers on board is wonderful (over 600) very few lines. Only problem is there are never enough seats in the buffet area.  Since it was cool the stewards rarely opened the patio to diners.

There was a naturalist on board who did lectures about the natural environment, animals we would encounter, birds and history of the area.  She was in a word outstanding.  The room was packed every time she spoke.   The entertainment was good.  Common set of entertainers.  The four piece string quartet was the best.  They did alright since it is a small ship. There was even an internet room that was staffed by a very knowledgable staff member. 

Just an overall nice cruise.

Very Nice Ten Day Cruise to COOL Southeast Alaska

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