"Our main dining room food was great on Elegant night (Lobster tails and steak) and just did not measure up after that.Breakfast for us was better in the Main Dining Room vs Buffet...."Read More
There are far too many passengers for the staff that are aboard . The boarding was over 4 hours late
The staff were great when could get them they were so busy
The dining was hit and miss we had the early seating, but the staff were very limited portions were not that big, except for the prime rib, which was great
We had a person in a wheelchair with us it’s very difficult to get ...
This review is to help those considering MSC Cruises to be fully informed and comes from our personal experience using MSC.
Day 1 - Embarkation -MSC Seashore
11/20/2023 to 11/26/2023
Elevators broken
Our check-time was 11:30 am. We arrived early to find a room with 5k+ people in standing room only with no available seats waiting over two hours to board the ship due to late ...
Terrible service
No organization
Food not the best
Going back to Carnival
No priority as promised with a grand suite aurea experience what a waste of money
Long wait times for sit down dinner takes over 2 hours to get thru dinner waiting to be served. Had to hunt down someone to bring us water to table . Bar service never came around at dinner even after we requested ...
We booked this cruise to try out MSC after being very let down by NCL on 2 consecutive cruises and unwilling to pay double for an equivalent Royal cruise. We researched MSC and knew what we were getting in to. Understand that you get what you pay for and have clear expectations and this cruise is 110% worth it.
My wife and I have cruised on all the major US lines, and it will be a long time ...
We were excited to take our first MSC cruise on the Seashore but unfortunately it was over all a less than desirable experience. We understood the itinerary was changed due to weather and safety concerns which is a top priority. Once getting to the island getting food was once again a hassle. All excursions were called off for weather ( which safety is a top priority) and renting an umbrella was ...
Booked for a family reunion. This was a very disorganized cruise line, couldn’t link our reservations together for a dining time so got stuck at 930 PM. Website made booking and adding packages very difficult. Clearly very understaffed—Bar service was EXTREMELY slow and often had to wait 20+ minutes for each drink. Buffet food was the same every day and the only place to get breakfast and ...
Where do we start???
1. Upon arrival to the room, there was one bag.
The other one... Took us three hours of wandering around the ship as the baggage crew could not locate it and left us to fend for ourselves.
It had been delivered to the wrong room and no one on the ship kindly thought to deliver it back to our room.
2. When we arrived to the buffet... Imagine 5000 people in one area ...
I dont think it was as bad as a lot of the reviews say but MSC do have some work to do. I know and understand that every cruise is what you make of it. The food quality does need to improve. The elevator system defiantly needs to change for faster service. I do believe that once MSC get on track it will be an awesome cruise line to go on. MSC should definitely look into hiring more staff to ...
We embarked on 27th October 23 in Marseille. On arriving at 11am at port we were surprised to find the ship wasn't there, our booking only showed sailing at 6pm so a little surprised, however it arrived at 12pm and we checked in Yacht Club desk shortly after and were on board at 1.30pm in time for lunch. Only as we decided not to wait for a butler incase we missed out. This was our 5th Yacht Club ...
We were looking for a repositionig cruise to celebrate our retirement. We pre-ordered a bottle of champagne to be in our room for our departure but there was none. We finaly called the front desk by 7:00 pm and were told they would not be able to deliver it till tomorrow evening? It just set off the rest of the cruise .The Buffet was a repetion of the same thing every day .I think they used ...