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MSC Cruises

Family Cruises

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Miami

Port Canaveral (Orlando)

Barcelona

Genoa

New York (Manhattan)

Marseille

Rome (Civitavecchia)

Hamburg

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Kiel

Naples

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Taormina (Messina)

Southampton

Le Havre

Malta (Valletta)

Palermo (Sicily)

Madeira (Funchal)

Cannes

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U.S.A.

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Europe - Western Mediterranean

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Caribbean - Eastern

Norway

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Europe - British Isles & Western

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Europe River

Douro River

Seine River

Transatlantic

Norwegian Fjords

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Very Good

Excellent

Terrible

Poor

Average

MSC Divina

MSC Seaside

MSC Meraviglia

MSC Sinfonia

MSC Musica

MSC Poesia

MSC Fantasia

MSC Orchestra

MSC Armonia

MSC Preziosa

MSC Splendida

MSC Magnifica

MSC Opera

MSC Lirica

MSC Virtuosa

MSC Seaview

MSC Bellissima

MSC Seascape

MSC Seashore

MSC Grandiosa

MSC World Europa

MSC Euribia

Long lines and way understaffed 

Traveled with a group of about 16 people.  First time on MSC cruise usually travel on NCL or Carnival.  The house keeper that cleaned my cabin was awesome.   Dinning room host didn't seem pleasant.  To me I felt dinning staff shrugged off my food allergy so was very worried about eating on the ship.  What food I did receive was cold. 

 I'm also a little more conservative and never experienced people sun bathing on deck naked or trying to get in hot tubs naked as if a community bath house. Now tanning naked on the adult only area I would not have mind but they weren't.   Why is the run/walk lane on the main deck.  With the amount of people and chairs that's an accident waiting to happen.  The different levels of drink packages was different and really not worth the difference in costs.   Where some shows are included on other ships none are included on this one.    Overall bueatiful ship and if it wasn't for the members of my party and some new friends we met, they made it a great time but not sure I'll cruise again on MSC staff seems very grumpy.

Cruise to Bermuda 

We took this cruise to see what MSC is all about. Never sailed on any other cruise line before just NCL. But with recent cutbacks in many areas and the increased cost to sail with them, it was time to try something else.

In the past MSC has been blasted with so many negative reviews, everything from “ too European “, poor entertainment, bad service, and questionable negative food reviews, thing only two things that were positive were pizza and the Yacht Club.

We originally booked a balcony cabin with a Fantastica experience. The price compared to a similar NCL cruise on the Joy was about half the cost. We submitted a minimal bid on a Yacht Club Interior Cabin, which was awarded to us but they gave us a YC 1 suite cabin instead.

The original price plus the bid was still less than the NCL cruise.

Entertainment: The production shows and cast in the main theater were fantastic, two shows nightly, and on this six-day cruise there were four different shows.

In the Aft of the ship on deck #7 the Carousel Lounge has two repeating shows, one was House of Houdini the other was Rock Circus. A Spiegeltent feel, both show various types of acrobatics, dance, and singing. There is a cost, of $18 but drinks are included. So for us entertainment was a non-issue compared to the current offerings on NCL

Food: Well the Pizza was great in the main buffet, maybe the best we ever had on any ship. Since we were in the Yacht Club we ate only there, the need to spend additional money to go elsewhere didn’t make any sense. The breakfast menu was the same throughout the cruise but lunch and dinner changed up daily. They had specials each day along with a standard menu section. The killer to anyone's diet is that warm fresh bread or the desserts. When the weather cooperates there is a buffet located on deck #19 for breakfast and lunch.

Need to include the snack bar in the lounge, they rotate the offerings every four hours, starting with a Continental Breakfast offering in the morning to late-night snacks.

Drinks: With the Yacht Club you have the Premium Beverage Package. Every drink that we had during this cruise was a heavy pour which made drinks outside the YC feel water down. We never had to wait for service, and the bartenders could make almost anything asked for.

We felt very comfortable with our international guests, and communication was never an issue, especially over a drink. Elegant Tea Afternoon was a blast.

Yacht Club experience: We had a wonderful Butler, she went out of her way every day to make sure she talked to us. I can say other PAX on our cruise had different experiences. Everything for us was almost perfect from the start at the terminal to the end. Yes, they didn’t want shorts or T-shirts in the restaurant but they didn’t stop anyone. The wine was offered before water and you had a very knowledgeable staff in the lounge. If things started to feel crowed on the ship you could always retreat back into this quiet enclave. Unlike our Haven experience on NCL which was terrible, we are going back to Yacht Club.

First Time on MSC and Yacht Club, 6 day RT to Bermuda

We usually cruise only Carnival and decided to try MSC as the price good for a family cruise to Bermuda.  We traveled with 10 people in 3 cabins.  Overall the ship is beautiful.  The food was normal cruise food with a few outstanding offerings at the buffet.  We didn’t eat at any of the speciality restaurants.  Always was able to get a chair at the pool and the kids (3 yo and three 6 yo) had a blast.  Drink servers were great.  That’s where it ends.  Absolutely no communication on the ship regarding Bermuda I.e. highlights, how to get around etc.  the problem comes in with our cabin and many people had the same issue including my son who had a connection cabin with us.  The room was spotless but when you open the shower door there was a horrendous sewer smell from shower.  We called every day, maintenance came every day including the head of maintenance, they would throw something down the drain to no avail.  Every day for 6 days there were phone calls and visits with them agreeing something was wrong.  On the Saturday before we were to leave at 3pm they offered to change our room.  Really?  The evening before we were getting off?  If you were able to move us then why not do it after the second or third day of complaints!  By the end of the week we (both cabins) were showering in another room it was so bad. 9 people using one bathroom!  I filled out the survey and emailed after cruise care and nothing.  Not even an email.  Although the ship was beautiful we will not be sailing on MSC ever again.  They way I felt we were blown off and dismissed was totally unacceptable.

Family Cruise

Just got off my 8 night 9 day Florida and Bahamas cruise. It was a 10/10. Beautiful ship. Great staff besides the women at the desk in ocean cay. Shoutout to Joe from Zimbabwe, in dining and Wendy in bartending from DR. Awesome staff! Shows could use a little more of a plot. Food was delicious. Better food in main dining. Speciality restaurants are good, didn’t care for the hibachi one. Their dining packages vary to what you can have at each place. Ship was clean and we loved the games by the pool, grab and go food, and ice cream. Never had a ship that stayed in the islands so long. Such a plus. Ocean Cay is amazing. Great energy and music by the pool. Room is a bit small but we made it work. All in all, we will be sailing with MSC again. Trust your own review!!!

Don’t listen to the bad reviews 

They seemed to be disorganized. They had shows in the main passage way at the same time there theater show was letting out which caused confusion to many people at one time in the same place. The ship had some bad smells around the ship. Their market place buffet was very confusing as well as too crowded. It was nearly impossible to find a seat. The person I was traveling with has a gluten allergy. She was told it is best to eat in the dining room for all your meals. I cruise on different cruise lines. The one that gives her the best options is Holland America they actually have a gluten-free station in their buffet. Also Holland America would take her food order the night before for dinner which gave them time to make anything on the menu gluten free. Plus by the pool nothing for her to eat on MSC. Not even gluten free pizza. Service was ok. Getting off the ship was a nightmare waited 1 1/2 hours for a taxis to much confusion and a couple of fights. I was hoping it would have been better since it is close to me to cruise without flying. To add one thing about deserts surprisingly they didn’t have any Italian pastries.

Very disappointed 

This is a magnificent ship, in design, amenities, glamour and a surprisingly low fair.  i travel solo and hade a balcony stateroom which was fabulous...more drawers would help in the desk.  i was solo and my things took every hanger and the storage space...it sleeps four so it would be living out of your suitcase.

I took the wifi package which is satalite and marvellous.  works anywhere on the ship. 

I took the drinks package which was generous and fabulous but you can't use it in the specialty restaurants. 

I took the ultimate specialty package and was surprised we were only entitled to some of the menu item.  the waiter told me in ocean cay fish specialty that of the three items the linguini was most popular...i expected seafood linguini what i got was linguini tossed in flavored oil....after half of it i was unable to eat any more and just left. Too oily! Hola, mexican street food is chap enough to just buy as you go.  if you want fish at ocean cay you won't get it on you package...just buy it.

The steak house is fabulous and while i hate having to negociate what i can and can't have, i did get a good choice in the end...perfect. 

One of the best meals was in the main dining surf and turf.   the buffet was good but never varied so it got a bit boring. 

I think the main theatre show would have been good....great projected sets, good dancers and costumes but the lighting was dreadful....singers in the dark while another place was lit with nobody.  the most dreadful thing was the sound....blasing so loud that it drowned out the singers who looking like they were mouthing...occasionally you heard them but way in the background.  hire a sound technician who knows that the music accompanies the singer...not drows them out.  "give them a break" hire someone who knows its not a "who" concert.

Everywhere on the ship the sould was so loud it was totally distorted.  i am deaf in one eay and partial in the other and had to keep taking out my aids and putting my fingers in my ears.  this causes great damage to hearing, especially the children in the theatre....very dangerous.  people on deck just screamed into mikes that could be head all over the ship. No place on desk to just recline and rest....very little shade areas.  great movie screen on deck with good sound. 

Brookland terminal is the pits...thousands disembark and there's 20 taxi's that quickly disappeared, nobody organizing the crowds who were all in the wrong lines waiting for cabs that never came and arranged transport that didn't seem to come either.  fake uber was jamming passengers in dirty private cars and charging each person more than a solo limo ride to the airport.  terminal needs shuttles to the two main airports pre-arranged on the ship without having to book a tour of new york....just a bus ride every half hour. No police, i was intimidated when we got to la guardia and paid $70. Jammed in with others for what a limo charges $40. Basic solo!  total scam...beware! I should be talking about so much other stuff that was great but all i can remember is what i've written. 

A great cruise and ship but start and finish is part of what we go home and tell our friends about, that's if your not out buying hearing aids after a week of the loudest and noisiest ship in my 50 cruise experience.

FABULOUS DEAL...SOME PROBLEMS

We were blown away by the beauty of the ship. There was always something to do. We enjoyed lounging by the adult pool, main pool, and indoor pool. The buffet was crowded at times, but there were endless options. We especially loved the pizza and pasta. We loved the little mini desserts and poolside ice cream and pizza. The arcade area was fun for some extra entertainment. The staff was friendly and helpful. The bars never seemed overcrowded. Drinks were generous pours. Cappuccino was perfect. We also went to a comedy show and had a blast! Once in Bermuda we had the time of our lives swimming with dolphins and visiting Horshoe Bay! 

Our butler, Frank did a wondering job with keeping our room clean and we were always supplied with fresh, clean towels. The boat felt very clean and we constantly saw staff members cleaning. 

Would definitely do this cruise again! Amazing!

Amazing Experience!! 

We chose the cruise because of the price and the itinerary to Bermuda…we wanted our friends you came with us to see Bermuda and they did love it

the food was very average with the exception of some of the soups and the bread which were excellent…since it was Italian line we thought the pasta would be exceptional but that was not the case..although pizza was very good

The latte was appreciated in the chocolate shop

The worst part of the trip was a certain ethic group who were obnoxious..they basically just took over the ship pushing and shoving their way onto the elevators stepping in front of people in the buffet line yelling at one another in a foreign language and basically just rude..everyone we talked to complained about them including some crew members 

MSC obviously just packs people onto their ship and the buffet during mealtimes told the tale..it was a nightmare and we had never seen anything like it on any other cruise

You get what you pay for

As a previous MSC Cruiser 

I am disappointed in my experience on this cruise.

No Sunday Football games 

No baseball games shown during post season 

No cookies

No Hot Chocolate 

Excursion consist of walking up the  lighthouse stairs for $15

No sandwich section

They reschedule my parties dining time from early dining to late dining after 9pm

The room was extra small with two draws 

And one channel not pertaining to the MSC info

No price match

The internet package is a rip off 

Unable to log into other devices

Cruise experience 

I choose MSC cruise because I thought it would give me and my family a wonderful experience. It turned out to be a horrible family trip. First our itinerary was changed due to a hurricane near Cuba and we had to go straight to the Bahamas. The private island had jellyfish in the water and there were no signs posted. A young man died by drowning while we were there. As well as a little girl who also drowned but they were able to save her. When we go back to the boat, there was no hot water. The buffet areas were alway packed and people skipped the lines constantly. The food had no seasoning and the burgers were undercooked. My family mostly ate pizza, ice cream and fries the whole trip. The pool water was very salty and burned everyone's eyes. I don't think they ever changed the pool water because it had alot of sand in it from the beach. The alcohol drinks were watered down. The dj did not play good music at the horizon bar. The guest constantly left because he did not play music the guest wanted to hear. By the end of the trip, my kids got sick. Everyone was coughing at the buffet restaurant. They should have had servers serving the food instead of everyone picking over everything. The juice machine were always running out. They really need to stop serving unsweetened ice tea. Nobody drinks that. They need more activities for teens because my son, my nephews and niece couldn't go into the junior's club because either they were too young or too old to be let into the club. They really have to do better. I have taken 2 other cruises and was never like this. My family doesn't want to take anymore cruises because of this bad experience.

Horrible family trip

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