American Queen Voyages Cruise Reviews

Photo Credit: OneTimeCruiser01
Photo Credit: OneTimeCruiser01
Photo Credit: OneTimeCruiser01
Photo Credit: OneTimeCruiser01
Cruiser Rating
4.0
Very Good
444 reviews

Filters

1-10 of 444 American Queen Voyages Cruise Reviews


Empress not up to standard of American Queen

Review for a U.S.A. Cruise on American Empress

Ann from Alabama
2-5 Cruises • Age 70s

This company has gone down hill. This was our second cruise with American Queen. We took the Queen from New Orleans to Memphis in Nov 2019. It was amazing; great food; great service; great tours. We were so excited to go on another cruise after the success of our first one. We were so disappointed with the Empress. Between the cruise and airfare, we (my husband and I) paid almost $10,000. ...
Read More

Response from BriannaH, Guest Relations @American Queen Voyages

Thank you for your feedback! We are pleased to hear that the scenery was amazing; however, we are disappointed to hear about the dining experience and the cancelled tour on Monday that...

Sail Date: November 2023


Fun Time on the Snake and Columbia Rivers, October 2023

Review for a North America River Cruise on American Empress

runner19492002
10+ Cruises • Age 70s

Ahhh, American Queen voyages are always fun and this trip was our fifth. We have sailed on many occasions on large-ship ocean liners, European river cruises, and with AQV. Both of us are in our mid-70's and in excellent physical condition which makes traveling more pleasurable. Most passengers on American Empress are near our ages and many have mobility issues. This can often lead to slow ...
Read More

Response from BriannaH, Guest Relations @American Queen Voyages

Thank you for the review! We're glad to hear that you enjoyed your trip overall and appreciated the feedback you provided on how we can improve. We will pass along your thoughts on the...

Sail Date: October 2023


Lots of Issues but Great Crew

Review for a North America River Cruise on Ocean Voyager

Cruiser_Lover
10+ Cruises • Age 70s

I choose this back-to-back cruise as it was visiting a lot of ports in the US and Canada I never been to before as well as the fall foliage. Note: After disembarkation in Portland (Boston) the ship head to Jacksonville, FL, to be sold as American Queen Voyages was no longer supporting cruise around the great lakes. The decor of the ship was outstanding. It takes a passenger back to the days ...
Read More

Response from BriannaH, Guest Relations @American Queen Voyages

Thank you for your feedback! We are glad to hear that you enjoyed the service onboard and that our Crew made it memorable. However, we are disappointed to hear about the other issues,...

Sail Date: September 2023


Didn't feel valued

Review for a Alaska Cruise on Ocean Victory

CFI
10+ Cruises • Age 60s

We wanted to love this trip, but we will never sail with American Queen Voyages again. The destination, Southeast Alaska, is beautiful, and the mix of shore and water sight-seeing was good. Leadership and management of AQV is abysmal, the worst we’ve ever encountered in the travel industry. We travel a lot and are veteran cruisers, having traveled on 12 cruises with four other cruise lines. The ...
Read More

Response from BriannaH, Guest Relations @American Queen Voyages

Thank you for your feedback! We are glad to hear you enjoyed the destination. However, we are very disappointed to hear about the overall experience onboard not meeting expectations. We...

Sail Date: September 2023


Limited pre-cruise contact by AQV. Outstanding history and scenery.

Review for a North America River Cruise on American Empress

MikeOrlando1947
10+ Cruises • Age 70s

No pre-cruise contact by AQV. Booked 4/2023. Called early August to see if they were still cruising 9/3. Received boarding documents 2 weeks before cruise. That was all the pre-cruise information. Staff on board were terrific. Very friendly and helpful. River talks were highlight of cruise. Lots of information and good insights on Lewis & Clark, native Americans and history of the Columbia ...
Read More

Response from BriannaH, Guest Relations @American Queen Voyages

Thanks for the feedback! We're glad to hear that you had a great time onboard and enjoyed the river talks, premium experiences, and food. We are disappointed to hear about the boarding...

Sail Date: September 2023


Great Cruise for those seeking for slower pace

Review for a North America River Cruise on American Queen

mclauthe
6-10 Cruises • Age 50s

Cruised on the Mississippi River, started in New Orleans and ended in Memphis. The cruise itself was great, no complaints and enjoyed cruising with predominately an older, more mature crowd. Ship is not recommended for someone traveling with small children or teenagers. Food was excellent and crew was very accommodating for my Celiac food allergy. Menu in the fine dining was clearly marked for ...
Read More

Response from BriannaH, Guest Relations @American Queen Voyages

Thank you for your feedback! While we are disappointed to hear about the misinformation and long wait times, we're glad that you enjoyed your Mississippi River cruise with us. We will make...

Sail Date: August 2023


Better than expected, going again

Review for a North America River Cruise on American Queen

Blasto007
10+ Cruises • Age 60s

Just came back from our first river cruise aboard the "American Queen" on the Lower Mississippi.. Pros: Fantastic staff and fellow cruisers. Better quality food than say Carnival All inclusive Laid back and comfortable atmosphere. All American speaking crew is a BIG plus as it limits communication issues. Great Bang for the Buck! Cons: Boat could use better maintenance ...
Read More

Response from BriannaH, Guest Relations @American Queen Voyages

Thank you for your feedback! We're so glad to hear that you enjoyed your time on American Queen. While we're disappointed to hear about the included shorex, boat condition, and food, we will...

Sail Date: August 2023


A great itinerary really made this trip memorable

Review for a U.S.A. Cruise on Ocean Voyager

MommaB6119
10+ Cruises • Age 70s

We learned so much on this trip. From the Great Lakes, to shipping history, to the Hockey Hall of Fame and the Rock and Roll Hall of Fame, native Americans, Mackinac Island, big cities and small towns, and so much more, this trip had a little of everything. We loved the ship and the crew was great. The dining staff really work as a team with wonderful service and a wide choice of food. ...
Read More

Response from BriannaH, Guest Relations @American Queen Voyages

Hi! Thank you for leaving feedback! We are so glad to hear that you had a great time on our Great Lakes cruise. While we are disappointed to hear that there was mechanical problems in the...

Sail Date: August 2023


Elegantly disappointing

Review for a North America River Cruise on American Queen

Smilingvillager
10+ Cruises • Age 80s

Actually from Minneapolis to St Louis July 23 to July 31. Beautifully elegant steamboat reminiscent of Mark Twain’s era with wonderful dedicated staff. The food and service were super. The entertainment was fun and the musicians were enjoyable. The tours were well planned and very interesting. Our suite was kept immaculate. This is not an inexpensive adventure! My wife and I have traveled ...
Read More

Response from BriannaH, Guest Relations @American Queen Voyages

Thank you for your feedback! We are disappointed to hear that you did not have a great experience on board during dinner time. We will make sure to pass thing along to the proper team. ...

Sail Date: July 2023


Very interesting trip

Review for a Great Lakes Cruise on Ocean Voyager

Piergirl59
6-10 Cruises • Age 60s

We chose this cruise for the itinerary, stopping at some very interesting places, between Chicago and Toronto. The ship itself had many good points, with excellent food, wonderful staff and we were very satisfied with our cabin on the upper deck. The evening entertainment however was the biggest disappointment and we can only assume that AQV are cutting corners. The previous reviewer refers to a 3 ...
Read More

Response from BriannaH, Guest Relations @American Queen Voyages

Thanks for leaving a review! We are glad that you had a great time but are disappointed to hear about the entertainment and the refund delay. Please reach out to our guest relations team at...

Sail Date: July 2023


Find a cruise

Any Month
Other Cruise Line Reviews
TUI Cruises Cruise Reviews

Get special cruise deals, expert advice, insider tips and more.By proceeding, you agree to our Privacy Policy and Terms of Use.

© 1995—2024, The Independent Traveler, Inc.