Emerald Harmony Cruise Reviews

We have just returned from an amazing cruise on board the Emerald Harmony. Our only other river cruise was in Europe in the winter (Emerald also) so we were not sure what to expect on hot steamy days in South East Asia. From the Cruise director, AB, to the cabin staff and all in-between we were treated like VIPs and always knew what, where and why things were happening. Sampan rides, tuktuk ...

I have travelled with this Company before and have enjoyed their service every time. The service staff were mainly from Cambodia and they are total professionals. The food options were wide and always delicious . The wines and cocktails were superb matches for each dining experience. The staff on the Harmony were the best I have encountered in over 30 years of international travel. AB ...

We just returned from the 13 day Wonders of Vietnam, Cambodia and the Mekong. We were extremely well taken care of from the moment we landed in Saigon to the day we flew out of Siem Reap. Our guide in Vietnam, Chi Pham - was the best guide we have ever had, she made sure we received exceptional service in Saigon and was very informative, it was hard to say goodbye to her at the Cambodian border, ...

This was our first time sailing with Emerald and our second river cruise (the first was Egypt with Avalon - not our favourite experience). The Wonders of the Mekong tour was outstanding. We did the combined land/river cruise and the accomodations, food, itinerary, guides and ship staff were all incredible. The itinerary was perfectly paced and allowed for adequate breaks/rest between ...

Always wanted to got to Vietnam and Cambodia and had to wait due to Covid. This was a special trip for a 60th, 70th and 30th wedding anniversary for our small party. The boat was 5 star as was the food, the staff and the included tours. So much choice in the restaurant and staff was friendly, efficient and friendly. Nothing was too much trouble, we were totally spoilt. The tour guides ...

The whole trip was through Emerald River Cruises. The region ,Angkor Wat and other temples are all brilliant . Makes it difficult to imagine as to how they were constructed those many hundreds of years ago. All guides were very informative with the local history and the meanings of the many temples and statues. All villages, towns along the Mekong were different, some relied on coco-nut ...

We booked Emerald’s 13-day Wonders of Vietnam, Cambodia & the Mekong going from Siem Reap, Cambodia to Ho Chi Minh City, Vietnam. Booking procedures online was easy, and all questions were answered cheerfully and immediately. We especially liked the Trip Personaliser, which packaged passenger data, transport data, visa data and gave gentle reminders re incomplete items. The fine backpacks and ...

This was a cruise that we had booked originally in 2020- cancelled because of Covid. Since then we had heard of a few issues with Emerald customer service and indeed did find some problems trying to speak to a representative in the early days of booking . However they have totally redeemed themselves with the service since, from the rucksacks sent out , booking our seats on Premium Economy as ...

We happened upon this cruise as the orginal cruise ship we had booked on - which was being renovated - was not ready on time. We were by no means disappointed and feel we had a marvellous experience. The ship is essentially very new. it only saw six months service, then COVID shut it down for over two years, so it has very good feel. We only did the seven night cruise and not the longer tour ...

We had previously completed the cruise element of this itinerary ( Saigon to Siem Rep) but on this occasion it included a tour commencing in Hanoi. As we moved South through the country including a two day Halong Bay junk cruise and two internal flights everything was well planned and professionally executed. The hotels used were of good quality and well located for further exploring. A ...