Costa Serena Cruise Reviews

I took Costa Serena from Taiwan Keelun to Okinawa and ahi yuans island because of typhoon the cruise canceled our trip to Shiyuan but change our schedule to Okinawa and shortage all the time and stay a long que to get out of the cruise and manage is very bad and all the soft drinks no apply and food is very bad. And always change our schedule no one speak to passengers all the people talk to ...

Recently refurbished and wonderfully European. You will be disappointed if looking for an American style cruise, this one is more 'understated elegance'. Food was delicious in all restaurants and bars. Would recommend highly the gelateria Amarillo - ice cream with an ocean view? Yes, please! This gelateria served up a delightful array of gelato flavors, and it became my daily ritual to indulge in ...

we choise the internal cabiin guaranteed gty and with our surprice costa give to us a samsara internal cabin but without the benefits of the samsara mean the access to the spa . the ship was clean but not organizated for all people. inifinite queque for eat. and some point of buffet are closed. the show are ok whit beautifull coreography. no servicer and no securyty on board. children ...

My family had a great time, we really did, but we probably won't do this ship again. My kids are 8 and 6 and they loved it. This particular trip was organized by a local tourist company based out of Nanjing. Originally it was to go to Korea, but after MERS and the river cruise boat flipping, they've had to change courses. It's our first time with Costa, previously we have done Celebrity, ...

Where do I start? After reading many terrible reviews of the Costa Serena after I had booked this cruise I should've learnt my lesson & cancelled it! Several times I tried to contact Costa by email prior to departing with some requests but to no avail, they don't seem to acknowledge any sort of email enquiry. So why was I suprised that when I tried to call them they didn't answer the phone ...

Let's start with a basic, fly for 8 hours and are met by nice air conditioned car to Dubia port where told would not be allowed to board for 5 hours, 3pm and waited in cramped uncomfortable lounge ...when asked why the delay told nothing to do with Costa, just wait. At 3 they started to call numbers based on cards given when booking in, but we were not given one because I complained at poor ...

Arrived at the port at 3pm after a late check out from our hotel. Embarkation was a breeze. Purchased drinks package prior to sailing and was able to use it immediately. Ok, our cabin wasn't ready till 8pm, but we knew that prior to sailing so we were prepared. Food was surprisingly good, pasta dishes were great. We had lovely fillet mignon, delicious king prawns and tasty fish. Our waiters ...

Whilst not a major cruiser we have completed enough to know this was the worst of our experiences and total rubbish. We will never cruise with Costa again. As part of a package advertised on cruise critic we spent 4 days in Dubai then 7 days aboard the Costa Serena. Our first dissapiontment was being transferred from hotel to port embarkation arriving just after midday to be told we could not gain ...

We arrived early hours into Dubai in the early hours of the morning, and got a taxi to the ship – approx. £12. So Easy. Check in for the ship was really smooth and quick. A representative at the terminal greeted us, asked us to take a seat and helped us fill in our embarkation forms. He took our labels and put them on the cases, these were then taking from us and appeared outside our cabin ...

We have just returned from the worst imaginable cruise possible. We expected to go on a cruise of Dubai and the Jewels of the Emirates. On arrival at the Costa reception desk in Dubai we were handed a letter stating that minor works were in progress on the ship with minimal disruption. What a farce. Much of the atriums on the 4th and 5th deck levels were cordoned off and also a major area at the ...