We have done several river cruises up and down the Danube with different providers and APT was by far the least luxurious. A pleasant experience but not the luxury cruise we were expecting for the price charged and from our prior experience.
AmaBella is badly in need of refurbishment, some of the upholstery in the lounge is dirty and the dining room and lounge are dingy, with poorly placed ...
The trip was fantastic and the organisation by ATP beyond the call of duty.
Everything was taken care of. We had to swap ships from Ama Bella to Ama Verde between Passau and Nuremberg because the water level in the Danube. As the 2 ships are identical we got the same cabins and the organisation to achieve this was fantastic. They even had a staff member with 50 cent coins at the turnstile to ...
Hi there,
Thank you for taking the time to post such wonderful feedback! What great highlights.
We hope to have an opportunity to welcome you aboard again soon.
Thanks,
Sam ...
We had to change from the AmaVerde to the AmaBella on this APT cruise half way through our cruise because of low water on the Danube. This involved a four hour coach journey. This transfer was only revealed to us two days beforehand even though the company knew about it months ago; apparently they have had to do this transfer since June 2018. Rather deceitful in my opinion not to tell us from the ...
Hi There,
Thank you for your review. Bringing you the best River Cruising experience is really important to us so we take your feedback seriously.
We regret you didn’t have the River...
This was a dream holiday where every possible thing was covered. From the first moment to the last, we saw some wonderful places and the local guides shared so much of the history and legends of each place visited. The staff on board were all lovely - our tour director Gudrum was charming and such an efficient operator to make everything run so smoothly; the reception staff always happy to help; ...
We are on this cruise now, half way through in fact. While so many things are excellent, there are aspects of our experience that are not so good. The ship’s clientele are mostly Australians and to say they are a lively bunch is an understatement. The ship can get extremely noisy at mealtimes, something we are not used to on other cruises we’ve been on. Our cabin is very good. Quite spacious and ...
Hi Cappycas, thanks for taking the time to share your experience with us so far.
We’re delighted you are enjoying our ships facilities. In regards to our Butler Service, they are there to...
My husband and I travelled on the AmaBella on the Amsterdam/Budapest route on the 11 May. With respect, I vehemently disagree with some earlier comments (but I acknowledge that everyone’s entitled to their opinions). This was the first river cruise for us and won’t be the last. We felt this cruise was seamless with absolutely nothing to complain about. Our Tour Director, Emese, was competent, ...
Hi Allidudz, Thanks for taking the time to share your experience with us!
We're glad you enjoyed yourself and all staff were able to make your trip memorable. We will pass on your feedback...
I found this river cruise fantastic, I cannot understand one of the reviews on this cruise, there was absolutely nothing to complain about. Food wonderful, staff so helpful, the people on the cruise very friendly, the tour director Emese (spelling) could not do enough for everybody. I have a mobility problem and she went out of her way to make sure I was comfortable, travelling with Australians ...
Hi Phoebe,
Thank you for taking the time to post such heartfelt feedback! We will pass your congratulations on to the staff.
We hope to have an opportunity to welcome you aboard again...
Should have been a holiday of a lifetime, sadly it hasn't been (and I can't get off yet). I accompanied an elderly aunt :), even though she's lovely and very active, the bulk of the passengers despite being very nice people are simply not. I'm 60 and wanted a river cruise experience but didn't realise even paying a top end price doesn't buy you a better experience. The Amabella I'm told is 10 ...
Hi There,
Thank you for your review. Bringing you the best River Cruising experience is really important to us so we take your feedback seriously.
We’re sorry you didn’t have the River...
Highs - Excursions - The daily excursions were great. Well organised with great guides.
- Royal Collection - Three highlight tours - Namedy Castle, Majestic Imperator Train to Salzburg and a night of classical music in Vienna. All superb.
- Service - The service of the staff in the dining rooms, reception and our rooms were wonderful. All very friendly and ...
Hi Gavin, thanks for passing on your feedback. We’re thrilled to hear you enjoyed the daily excursions and the crew were able to make your trip memorable although we’re sorry to hear other...
Ship shabby and tired albeit staff excellent. Entertainment on board low class. Overall cabins noisy. When perusing details prior were never advised deck would be unavailable for substantial period of cruise due to locks. Majority of trip had bad smell in corridors and cabins. Value for money rate 4/5 out of 10. Majestic train trip uncomfortable due to heat and not explained re food and ...