Ambassador Cruise Line Reviews

Balcony
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Junior suite
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Gym
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Cruiser Rating
3.4
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124 reviews

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1-10 of 124 Ambassador Cruise Line Reviews


Ambassador. Ambition. Iberian Treasures & Seville

Review for a Europe - British Isles & Western Cruise on Ambition

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rich 112
10+ Cruises • Age 60s

Ambassador. Ambition. Iberian Treasures & Seville Fiesta We booked this cruise for several reasons. 1, to try Ambassador. 2, because it left from Bristol. 3, the Seville Fiesta was offered. 4, the price was right. At the time it was one of three we were looking into, (the other two were P&O) Part of the offer was free port parking at Bristol. Booked through Iglu. When the booking was ...
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Sail Date: March 2024


Good in parts

Review for a Europe - British Isles & Western Cruise on Ambition

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ChrisinFrinton
First Time Cruiser • Age 70s

Before commenting on the cruise, a bit of advice. If you have booked a cabin and you are happy with the location, the favoured being midships, be careful to tick the no upgrade box. Why wouldn’t you want an upgrade? Two reasons, it isn’t an upgrade in reality, you are just moved, without your agreement, to an identical cabin on a higher deck. The sting in the tail is that it is likely to be to one ...
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Sail Date: March 2024


My First Cruise with Ambassador

Review for a Europe - All Cruise on Ambition

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custard75
First Time Cruiser • Age 40s

Embarkation: Apparently there was an issue with the gangway preventing the passengers departing from the previous cruise so we were kept waiting until gone 12 o'clock before anyone could board. Quite efficient otherwise. They collected our luggage from the waiting area rather than outside due to the issues from the last cruise. Cabins: We had 2 cabins. I had a Superior ocean view. ...
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Sail Date: March 2024

Traveled with disabled person


Woeful guest relations, otherwise does well

Review for a Europe - British Isles & Western Cruise on Ambition

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Jenni Brown
10+ Cruises • Age 70s

Sailing to Northern lights: this 25 year old lady scrubbed up well, better than the old lady writing the review. The ship had 1,090 guests on board and in places you noticed, slow service in some of the public areas and the buffet, "Borough Market", was best summed up by some other passengers as "Cattle Market". It was woeful, traffic flow down narrow passage ways a complete struggle and simply ...
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Sail Date: February 2024


Brazil and West Indies

Review for a Brazil Cruise on Ambition

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GR Robert
2-5 Cruises • Age 50s

Room. Air-con. This didn't seem to be working properly for most if not all the voyage, which was confirmed by the reception desk when we spoke to them on the third occasion. It was so hot that for many days we were not able to sleep properly, to the point that we actually considered taking pillows down to reception and sleeping there. Reception were very apologetic, but said that it affected so ...
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Sail Date: January 2024

Traveled with disabled person


Wonderful mini cruise despite change of ship

Review for a Europe - British Isles & Western Cruise on Ambition

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seasoned cruiser 1000
10+ Cruises • Age 60s

We have just returned from a four day break on Ambition and had a wonderful time. The staff at Ambassador head office advised us that our trip would be on the Ambition due to our originally booked ship, Ambiance, having maintenance difficulties. However our booking was changed to the Ambition without too many problems for us. Ambition is definitely a smaller ship than Ambiance but she is ...
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Sail Date: December 2023


Budget cruising

Review for a Europe - British Isles & Western Cruise on Ambition

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Saida
10+ Cruises • Age 70s

I usually choose a short Christmas Markets cruise in December and I wanted to see what this company was like with the view to a longer cruise. Unfortunately, I was quite disappointed. The ship itself has been furnished to a high standard and the cabin was fine. However, I walk with a stick and having to join a scrum for breakfast at the buffet was taxing. I have never been on a ship where even ...
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Sail Date: December 2023


Disappointing especially in relation to the catering.

Review for a Baltic Sea Cruise on Ambition

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Me Myself
10+ Cruises • Age 70s

I chose this to visit the Christmas market in Hamburg and Antwerp and as a test run to see whether it would be worth booking a longer cruise. It certainly decided me that I would not make any further trips with Ambassador. The administration from the head office is somewhat inefficient. I am still waiting for a full response the automatic acknowledgement promised me after I emailed them on ...
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Sail Date: December 2023


DISAPPOINTING FOR US

Review for a Europe - British Isles & Western Cruise on Ambition

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Voyaging22
10+ Cruises • Age 60s

The ship has been refitted to a high standard and our junior suite and the public areas were spacious and modern. The staff were first class - hard working and welcoming. The self service Borough market has plenty of seating and good space around the various food counters. There is a good selection of food. We were allocated a table in the Holyrood restaurant and, although we chose the ...
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Sail Date: November 2023


BEWARE

Review for a Canary Islands Cruise on Ambience

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70Richard70
2-5 Cruises • Age 50s

Awful experience due to intransigence of management and failure to respond to current customer expectations. A few pointers before you book based on our experience:- A few pointers before you consider booking. 1. Drinks packages:- a. Common experience is getting served onborad is very difficult for those with drinks packages ...see reviews here and elswhere ...some might think a way to ...
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Sail Date: November 2023


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