Amadeus River Cruises

River Cruises

Passau

Basel

Amsterdam

Europe - All

Europe - River Cruise

Excellent

Average

Very Good

Amadeus Silver II

Amadeus Royal

Amadeus Queen

Amadeus Silver

Amadeus Elegant

Amadeus Silver III

Amadeus Symphony

Amadeus Brilliant

Amadeus Diamond

Amadeus Provence

Amadeus Cara

Amadeus Riva

Corfu

Cruise was with an alumni association and the itinerary looked good.  The Amadeus Silver 3 is promoted as having the luxury of a 5 star hotel, but in my opinion fell far short, and it was not priced as an economy cruise.  It was a combination of many small things that were frustrating.  Despite there being a heat wave, a 1 liter water bottle in the cabin is filled twice a day.  Any additional portable water has to be purchased at the hospitality desk.  There were no readily available water refill stations on the ship. It is not always that easy to refill or purchase bottles on excursions.  There is no ice bucket or ice available in the cabins.  There are soap and shampoo dispensers in the bathrooms, but the liquid soap seemed watered down and ineffective.   The bed consists of two twin beds pushed together.  This is normal on cruises, but on other cruises I never noticed such a crack where they join.  There is not a top sheet, but two rather short duvets that cannot be tucked in and constantly shift.  Laundry prices are high so I did not use. The staffing at the front desk was usually one person that also was answering the phone.  The internet on the ship is not reliable or consistent. On several occasions there was a noticeable sewer smell on the top deck especially near the front of the boat.  The shower head did not work well.  There were a few drinks in the refrigerator but no price list so I did not use.  The food was usually good and the lunch and breakfast buffets were convenient and what you expect for a buffet. Ketchup was never provided at the buffet for french fries and did not arrive on time when requested at the table.   The service was generally good but seemed to slow down toward the end of the cruise. On one occasion one of the waiters appeared sick, sneezing into his hands and wiping his face with bare hands (I saw many passengers with a cold during the cruise).  Our cabin was near the rear of the ship and engine noise was significant, so if you are bothered by noise consider not booking if you cannot get a cabin away from the back.  Many of the staff are smokers that use the designated smoking area on the top deck, but several times I noticed the smoke works it way into the lounges and another passenger I spoke with noticed smoke smell in the bathroom, apparently drifting in through the exhaust. Although unrelated to Amadeus, AHI Travel commonly handles the bookings for US passengers.  We used their Flex Air and they made a big mistake on the flights (no connecting flight to the return to the US).  Fortunately we noticed it. It is not possible to speak with the travel department directly and it was a hassle getting that straightened out.  I also think there were better connections if we would have made our own flight reservations.

Would not recommend if you are a picky traveler

Jost Van Dyke

I recently returned from a week long voyage on the Rhine and the Moselle, from Amsterdam to Basel on board the Amadeus Silver III. A new ship. Build: 2016. 168 passenger (84 cabins) and 46 crew members.

It was a fantastic experience in every way. We had a wonderfully sunny days and breathtaking scenery.

The ship boasts a modern elegant  décor. The multilingual crew members are friendly and helpful. They are exceptional, and seemed very committed to ensuring everyone to be happy and enjoying the experience. Fellow passengers are multinational.  This makes for a really interesting and cosmopolitan atmosphere. 

Food was exceptional, presentation was exotic. Service was impeccable. The fare includes free-flowing red and white wine with dinner. Complimentary tea and coffee is served after dinner. There is a 24-hour self-service tea and coffee machine in the Amadeus Club at the aft of the ship. Cruises begin with a welcome cocktail, and complimentary cocktails are also served at the captain's gala night.

A few details about the ship: 

The ship is clean and polished. It's nice to sit on the deck and see the view around. An interesting attraction is the passage through the locks. Very  interesting. Another interesting experience was to see how the command bridge (on board) sinks into the ship under a bridge (to avoid hitting the bridge.)

The onboard currency is the euro. Gratuities are not included in the fare and the recommended guideline is €7 per person, per day.

Amazing experience. It is recommended that everyone take a break and take a cruise on this ship.

MS Amadeus Silver III

My wife and I  started cruise in Basel and stayed a couple days and took in that wonderful city.  Check in could not have been more smooth.  132 passengers and 42 Pampering crew members.  Destination was Amsterdam, which was not on my bucket list but I would put it there. We stayed for a couple days in Amsterdam.

Room without a balcony was wonderful.  The window powered down 1/2 way to allow plenty of air in and good viewing. Bathroom was just the right size with walk in shower.  Plenty of closet/storage space 

Food was exceptional, presentation was exotic.  Service was impeccable.  Kamong and Edy from Bali were our two servers and they could not have been more detailed oriented.  

Off boat activities were great and well arranged.  

there were about 10 young people some as young as 10 that were all well behaved,.

I would take this tour again.

Viking  - Smiking.... Amadeus Silver III is really wonderful!!

I recently returned from a week long voyage from Basel to Amsterdam on board the Amadeus Silver III.    It was a fantastic experience in every way.

The staff are exceptional, and seemed very committed to ensuring everyone was happy and enjoying the experience.

The food was incredible - from the lavish buffets at breakfast and lunch to the beautifully presented multi-course plated dinners in the evening.   The featured wines are selected by the sommelier to complement the lunch and dinner and generously poured throughout the service.  

The itinerary was very interesting starting in Basel and ending n Amsterdam.   We had a wonderfully sunny day on the top deck as we sailed through the Rhine Gorge - breathtaking scenery.

I have sailed on other River Cruises - also great experiences.  We are planning to take our two adults sons and their wives again next Spring.   If you're considering a European River Cruise, consider Amadeus.  The value and the experience is exceptional!

AMADEUS River Cruises - Exceptional Value in Luxury River Cruising!

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