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17 Cruise to Nowhere Senior Cruise Reviews

First of all, let me state that the crew, food, room and general amenities of the ship were all very good. However, the cruise itinerary was not what it should have been. The cruise was a 5 day from Baltimore to Bermuda. ... Read More
First of all, let me state that the crew, food, room and general amenities of the ship were all very good. However, the cruise itinerary was not what it should have been. The cruise was a 5 day from Baltimore to Bermuda. Understandably Royal Caribbean cannot control the weather. However, they can inform, explain, and give options to their customers. They do not do this. The ship left the port an hour earlier, because according to the Captain, the coast guard was going to close the Chesapeake Bay. If this was so, why not give the customers the option of leaving the ship as opposed to taking them out to very bad ocean conditions ? 24 hours of rocking and rolling and half of the guests and crew were sea sick we finally docked in Bayonne NJ. So Bermuda turned into New York City. I have researched and the cruise the week before mine and the week after mine had the same trip. Royal Caribbean states they cannot control hurricane conditions - but they made the most of 3 cruises going only to NYC. They could have cancelled the cruise and spared the people on board a lot of sickness and anxiety. Instead they took them on a very rough ride and disappointing destination. They offered a "certificate" for a future cruise that excludes "port and taxes" which is roughly 70% of the original fee. Because the deception of misleading those on board - to believe this was not planned but happenstance - I have lost trust in Royal Caribbean. I imagine others feel the same, so the offer is not as generous as it seems. I will never cruise Royal Caribbean again. Read Less
Sail Date October 2016
This cruise was a first for us. We found the embarkation to be very easy. We were greeted and dealt with by a succession of friendly and efficient staff. The scale of the ship is slightly overwhelming initially. There are plenty of great ... Read More
This cruise was a first for us. We found the embarkation to be very easy. We were greeted and dealt with by a succession of friendly and efficient staff. The scale of the ship is slightly overwhelming initially. There are plenty of great design details to help you find your way about. Interactive screens, a large guest service area and models of the ship detailing what's on each deck. We liked our stateroom and balcony. Not too far from one of the sets of lifts which is a bonus, also positioned towards the bow of the ship on deck 8 so very quiet. We especially liked the complimentary Solarus bistro at the bow of the ship.it would be best to book but maybe you can just turn up as we did. Excellent waiter service sitting undercover in the evening sunshine. Food offered was Mediterranean, a combination of buffet and additional menu options for the main course. All the food was absolutely delicious and served by friendly helpful waiters. We had booked to see a show and were sorry to have to rush such an excellent meal. There is of course a huge range of activities for the young and young at heart. For the 60 plus traveller, ourselves included, it was harder to find some piece and quiet in the sunshine. That said there is an extensive range of sun decks and very comfortable sun beds. Plenty going on surfing, zip line, big children's water play area which looked great fun.it would take all day to cover everything. We also looked in on the teens indoor area. Just so much on offer. Port of call was Cherbourg. Very easy getting off ship with electronic card called a Sea Pass. ( This was waiting at the door of our Stateroom for us on arrival. )Complimentary shuttle bus to town centre. Plenty to do after dark, exploring the ship. Comedy show a bit mixed. Production of Grease excellent. All staff very keen to help with any query. Big range of snack food on offer at Sorrento and mini bites to name 2 we tried. Just a tip it may take a while to get your suitcase delivered so bring swimsuit in your hand luggage if sun bathing is a priority that way no sunshine or time exploring wasted ! Read Less
Sail Date May 2016
When I booked this "cruise", I knew there would not be much cruising involved. However, if I'd known the boat would be completely stationery except for 8 hours during our whole stay, I would not have booked! When did ... Read More
When I booked this "cruise", I knew there would not be much cruising involved. However, if I'd known the boat would be completely stationery except for 8 hours during our whole stay, I would not have booked! When did the Michelangelo move? Once, for a short hop between our initial mooring at San Basilio and our main mooring at the Giardini Bienniale; once for a two hour meander around the North Lagoon (no stops, no commentary); and a short cruise down to Chiogga and back (two and a half hours each way). When we booked, the brochure said the ship sailed to Murano and Burano but apparently larger ships are no longer permitted to moor there. DINING AND BEVERAGES The Michelangelo is fully inclusive - all meals including unlimited beer, wine, spirits, soft drinks and water (including bottles of water to take on excursions). The bar is open most of the day and very late into the night. The meals are all a set menu with no choices. Helpings were generous but there was a weird disconnect between the published menus and what was served - for instance: - "orecchiette" on the menu became plain penne on the plate; - "roman piccata" was pork schnitzel with spaghetti and the wrong sauce; - "caprese" salad was made with mozzarella instead of bocconcini; ..and so on. It felt as though Head Office had created an Italian menu to suit the ship's Venetian location, but the chef had never tasted Italian cuisine and just made it up (I recommend he spends some time with Google to find the recipes, and eats a few meals at real Italian restaurants!). The British guests seemed happy with the food but the French passengers were critical and said it was well below what they expected from Croisieurope. We were disappointed with the standard but felt it must've been difficult for a kitchen of four people to cater for so many passengers, so if there was a tendency towards institutional cooking perhaps it was unavoidable. EXCURSIONS Some passengers had booked inclusive of all excursions - we had not. The Doge's Palace is walking distance from the ship's mooring at Giardini and the queue is short, so apart from the commentary (which was good), we felt we had wasted our money on this excursion and should have done it ourselves. The trip to Murano and Burano seemed expensive, considering that local excursion operators do a similar trip for 20 euros which includes Torcello (which is more interesting than Burano). The ship goes to Chioggia on the last full day, from where there's an excursion to Padua. Chioggia itself is a large town with a few old buildings on its main street, and is not worth a visit (the Michelangelo staff recommended the fish market "with lots of interesting fish" as the highlight of the town...). We chose not to go to Padua as the excursion sounded rushed. The cruise back along the edge of the lagoon was pleasant on a spectacularly sunny day, but it would've been far better with some basic commentary telling us what islands we were passing. ENTERTAINMENT We were concerned that the entertainment consisted of ONE local musician on two of the evenings, but we need not have worried as she was a brilliant clarinetist who also sang, played the piano and acted as DJ. The large lounge had ample space for all including a good dance floor. SUMMARY This is not a cruise! To be fair, it is not Croisieurope's fault - the Venetian authories have severely limited where larger ships can go in the Lagoon. However, perhaps that means it's time for Croisieurope to reconsider whether it's worth offering this "cruise" at all, or be more imaginative about the way they run it. Read Less
Sail Date March 2016
Would not recommend to any one, 3 hour wait to check in & board after two computer break downs, boarding staff were so unorganised, we were in the line up for 2 hours then staff let people go through in front of us that had only waited ... Read More
Would not recommend to any one, 3 hour wait to check in & board after two computer break downs, boarding staff were so unorganised, we were in the line up for 2 hours then staff let people go through in front of us that had only waited 1 hour. 20 minute wait at all bars at any time of the day for the entire trip. Most of the staff on board were very unfriendly and very hard to communicate with as they didn't speak or understand english very well. Toilet in our room blocked up. I was happy with the food, although this one positive thing is not enough to encourage me to sail again with royal caribbean the legend of the seas. They advertised entertainment for three things that never to place. On departure when paying my bill, 45 minute wait in line up (again) they couldn't process my bill as there was an issue with payment through my credit card which turned out to be the cruse lines fault!! Very unhappy. Read Less
Sail Date December 2015
I was a bit wary of cruising mainly due to seasickness experienced on car ferries from UK to France. I decided to take the plunge with my experienced cruiser family. To my delight, I didn't feel nauseous at all. We had a great cabin ... Read More
I was a bit wary of cruising mainly due to seasickness experienced on car ferries from UK to France. I decided to take the plunge with my experienced cruiser family. To my delight, I didn't feel nauseous at all. We had a great cabin on deck 6 which was quiet and well appointed with a cheerful steward looking after us. The ship was very clean and hand sanitizer is used in every food area. The crew members are helpful and enthusiastic. We lounged in the adult only pool with the cocktail of the day, ate tasty meals in the dining room and the Windjammer cafe. We enjoyed the dance show and the ice show was fantastic. I tried ice skating and rock climbing and danced the night away poolside. It was a brilliant introduction to cruising and I will definite be back for more. Read Less
Sail Date November 2015
We had a one night taster before this new ship NCL Escape went on its maiden voyage to Miami. On first sight the ship was enormous but quite ugly. Embarkation of 3400 passengers was a bit chaotic but I have seen much worse. Bear in mind ... Read More
We had a one night taster before this new ship NCL Escape went on its maiden voyage to Miami. On first sight the ship was enormous but quite ugly. Embarkation of 3400 passengers was a bit chaotic but I have seen much worse. Bear in mind that the following day she was sailing full with 4500 passengers !! We went to our cabin and where pleasantly surprised. The design and splendour of the cabins was what we would expect from a good quality cruise ship. I am afraid that's were the good points ended. For our tastes the ship was too big. You never felt like you belonged. There where 20 restaurants' and I couldn't count how many bars. The sun deck area was very uninviting and the public areas below deck very uninspiring. The coffee lounge was far from intimate and relaxing, but more like the corner of a working mans club. Whilst the cabins where well appointed, the rest of the décor around the ship seemed rather cheap and understated. The atrium had no wow factor and everywhere just seemed crowded with people. Once the evening arrived, things got worse. No room in any of the bars,. We could not see a show because apparently you have to book and they where full. I have never known this before on a cruise ship. I suppose it was the consequence of a very small theatre on a very large ship with thousands of passengers. The chaos at the main free dining room was also a result of the amount of passengers. (goodness knows how they will cope when full) Food should have stopped being served at 9.30 but they where still trying to find empty tables for passengers well after 10.00. The food was uninspiring and not up to the standard we have become accustomed to on other cruise lines. The buffet was a pleasant experience for breakfast and seemed to cope adequately with the numbers. All in all not the greatest of experiences. Read Less
Sail Date October 2015
16 of us just sailed on voyager of the seas on a 3 night sampler.We had been on the 1 night in novemeber 2013 and vowed never to go with this ship again but we did. We had read all the previous negative reveiws and thought what have we ... Read More
16 of us just sailed on voyager of the seas on a 3 night sampler.We had been on the 1 night in novemeber 2013 and vowed never to go with this ship again but we did. We had read all the previous negative reveiws and thought what have we done . Well we were suprised as all the staff were very good.Ebarkation was very quick on the ship in about 20 mins. But cant see where 80 million went only to take out a lot of the lounge spaces and put in more cabins. Far too many people,no lounges to sit and have a nice drink as could not get in them,one of us would have to go up to Anchor lounge an hour before to get a seat for pre dinner drinks. Anytime dining was a disgrace i booked our 2 talbles of 8 2 months before sailing and then went straight to dining room to confirm and it was all wrong were told it would be fixed when we got to dinner we were given 1 table of 10 and 1 of 6 away from each other needles to say we fought them and got it changed and was ok for the 3 nights. The food in the Saffire dining room at night was outstanding and we had the best waiters ever well done Ben 10 our waiter. The drink waiter after the first night just came to our tables with the drinks he knew we had and put them in front of us. we had the premium drink package and it was fantastic, but too many lines at all bars to get a drink, very few waiters serving drinks out at the pool. Generally not enough staff foe example go to dining room fro breakfast takes at least 2 hours. As i said earlyier we had a great time but we will nevser sail on this ship again not a patch on Rhapsody and Radiance need to take heed RCCL or Princess will beat you as we will stay with them more rooms to use. Read Less
Sail Date February 2015
I am sure by now you will have heard all about the 4 nights and 5 days of going around in circles,the strong smell of fuel, the very bad service in the Britannia restaurant the food cold having to wait up to three quarters of an hour in ... Read More
I am sure by now you will have heard all about the 4 nights and 5 days of going around in circles,the strong smell of fuel, the very bad service in the Britannia restaurant the food cold having to wait up to three quarters of an hour in between courses, because people were sending food back,even in the shops because they had to mention that on top of the high prices we also had to pay VAT because we did not get out of our waters,and so it was take it or leave it, so we left it.I have been on all the queens my first being the Victoria some years ago when the the service was the top of the industry as far as I was concerned,and I could not wait to return and go on her sister ship but what a shock.As I said in my title" So Sad So Bad " Read Less
Sail Date December 2014
Let me start by saying that I loved this ship. I loved the layout, the activities, and the location of all the venues. The pool area is large and the kiddie pool is adjacent to the adult pool, which is nice for both adults and children. ... Read More
Let me start by saying that I loved this ship. I loved the layout, the activities, and the location of all the venues. The pool area is large and the kiddie pool is adjacent to the adult pool, which is nice for both adults and children. There are many choices for breakfast and lunch other than the Windjammer Buffet (deck 14) located on decks 4 and 5. Our balcony cabin was comfortable and the storage space was phenomenal. Here's the rub: We did experience severe delays in service in both the American Icon Grill and Chic. I have never seen a waiter take our drink order, our food order, bus the table, and delivery the food. We spend 2 hours at each restaurants and didn't stay for dessert in either place because we were just too tired of sitting. The choice of menus in each were limited and I would recommend skipping the American Icon Grill altogether. The food is cafeteria-worthy. It was annoying that I could get a particular glass of wine at one restaurant and not at the another. Our tv was not interactive and froze every time we pressed a button. The Sea-Plex on deck 15 is amazing and the bumper cars fun, fun, fun. I guess they will have to work out the kinks, but overall I would recommend this ship. Just be aware that dinner is an adventure!!! Read Less
Sail Date November 2014
I went on this cruise because i am sailing her in December to the eastern caribbean, and i wanted to see what the ship was all about... Really i can't judge the ship too much, because it was only for one night, and a lot of loud roudy ... Read More
I went on this cruise because i am sailing her in December to the eastern caribbean, and i wanted to see what the ship was all about... Really i can't judge the ship too much, because it was only for one night, and a lot of loud roudy people, which i don't enjoy too much..... but getting back to the Gem, i thought that the ship had a very homey feel, and nice and cozy....Definitely the ship was very easy to navigate around on.... I prepaid for a reservation at the Le Bistro which was $20....and had a lovely time dining there, and the food was absolutely delicious, and presented to the table very nicely.... I had the Filet of Beef, which melted in your mouth.... also ate in the Pacific Dining Room for lunch and breakfast the following morning....and i thought that the food was very good, and the food was presented to me nice and hot.... again as i said before, i cannot judge to much on the ship, as i was only there one night....but some of the people that were on the cruise, were down right loud and roudy...even in the Le Bistro, where i ate, they had a large birthday party in there, and those people were so so loud, that some of the guests asked to be moved to a more quieter location.... My cabin was 9549....forward on the ship....it was an inside cabin....and i loved it.... i got the nice cozy feel to the room....and everything was in order..... I am definitely looking forward to my cruise on the Gem in December, and i know that i will have a better experience....as it is a nine night cruise..... It was very convenient for me to get to the pier....I took the LLRR to Penn Station and hopped in a taxi, and i was there in minutes.... Had a very enjoyable time, dispite the loud and roudy people..... Read Less
Sail Date May 2014
I have been on a number of cruises over the years, including a few "Cruse to Nowhere" cruises. However, this 2 day Cruise to Nowhere on the Breakaway was the WORST cruise I have ever taken. Since my husband is in a wheelchair, I ... Read More
I have been on a number of cruises over the years, including a few "Cruse to Nowhere" cruises. However, this 2 day Cruise to Nowhere on the Breakaway was the WORST cruise I have ever taken. Since my husband is in a wheelchair, I booked my room through one of the Access Coordinators, explaining our needs. When we arrived at the terminal, I was told to stand by the blue Special Needs Sign. I wheeled my husband over there and stood waiting with a woman with a walker. We waited for a while and no-one came to assist us. That was pretty much the way the whole cruise went. I had to push my husband's wheelchair while pulling a suitcase (I am almost 70 years old) by myself. The did have help for two short legs of the trip but we for most of the time, there was no help, even when I asked for it. The room was cold even though the heat was set all the way up. When I called for help, someone arrived about a half hour later and told me that the cabin was warm enough. It wasn't and didn't actually become comfortable until the next day. The toilet often didn't flush. The first time that happened, I called downstairs and someone was sent up about a half hour later. The toilet flushed perfectly when he was there. He said that sometimes the toilet didn't flush when too many people were using the water on that line. That continued to happen often. I called to get blanket because it was still cold and was told they would be sent, but no-one came. I finally went out in the hall and was able to find someone to get my husband a blanket. The corridors are very narrow and were often obstructed by supply carts and laundry bags so that I couldn't get the wheelchair through. I asked for help but got none so I had to move the carts myself. As we were leaving the terminal, I had difficulty getting into the elevator with the wheelchair and our suitcase and asked the woman there if she could please hold the handle of the suitcase for a minute while I turned the chair around. She refused, saying that that was not her job. Seriously!!! The passengers in the elevator jumped to help me and expressed disbelief at the woman's attitude. Overall, it seemed that there were too many people on-board for the resources available. I heard many people comment about the waits for seats in restaurants that they were closed out of tickets to shows. The description on the Norwegian Cruise of the 2 day Cruises to Nowhere on the Breakaway states that there is "complimentary room service" on those cruises. The daily printed schedules that were given out also said that room service was available. When I called for room service, however, I was told that there was no room service on 2 day cruises. Since my husband was exhausted, I had hoped to eat in the cabin but no such luck. Customer Service was terrible. People rarely apologized for anything that went wrong and often didn't seem to understand what I was saying when I asked for something. We were sent a complimentary fruit bowl by someone from Guest Services when I made a complaint but most people didn't seem to care at all. This was my first and last cruise on Norwegian Cruise Line. Read Less
Sail Date January 2014
I spoke to the Access Coordinator before I booked this trip because I would be traveling with my husband who is in a wheelchair. I was given an handicap accessible room but wasn't asked any questions about what my husband's ... Read More
I spoke to the Access Coordinator before I booked this trip because I would be traveling with my husband who is in a wheelchair. I was given an handicap accessible room but wasn't asked any questions about what my husband's special needs might be. Before the trip, I called the Access Coordinator again to see what help I could get with getting on and off the ship. I was told that there were no porters so that only carry-on luggage could be brought, I said that we had carry-on luggage but I would need help because I would also be pushing a wheelchair. I was told to look for the Special Needs Assistant when I got to the terminal. I was directed to a blue sign that said Special Needs Passengers but there was no-one there. After waiting a while, I inquired and was told to go on ahead to check in - with no assistance! We then had to walk from Pier 90 to Pier 88 which I again had to do with no assistance. I did get some help from "Margaret" who said she was a VP at NCL. She pushed the chair up the steep ramp unto the ship for which I was very grateful but I was on my own after that. I asked for help when we got on the ship and finally had someone push the wheelchair for me. He told me that our room was not yet available but that we could go up to the 15th floor buffet to get some lunch. I asked where I could check my suitcase since I did not want to be dragging it around while we went upstairs to eat but the man just kept repeating that the buffet was upstairs, not seeming to understand what I was saying, even after I repeated myself many times. Fortunately, he was told that the room was available a few moments later so I wasn't stuck having to drag a suitcase with one hand while pushing the wheelchair with the other. The buffet was a madhouse. It was hard to find a table, there were long lines for food and the food was poor. Getting around the buffet with a wheelchair was particularly difficulty because it was so crowded. Our room was nice but had mechanical problems. The toilet only flushed about 2 out of 3 times which I was told was due to the fact that so many other people were flushing their toilets at the same time. This happened throughout the weekend. It was cold in the room but it took a long time for someone to come up to the room and he never really did anything. I then asked for a blanket because my husband, who has a neurological condition, was cold. The blanket was never sent but I was finally able to get one from our cabin steward, Sheila. Sheila was one of the few people on board who was helpful. The lights over the desk stopped working the second night and the shade for the window broke our second night as well. The corridors leading to the cabins were very narrow and were often impassable with the wheelchair because of the housekeeping carts with towels. I called out to a staff person for help when we were unable to get past a housekeeping cart but he looked right at me before turning on his heel and disappearing. I had to move those carts out of the way myself, something that I had to do frequently throughout the weekend. The information that you have online about the 2 day cruise on the Breakaway says that there is "complimentary room service". The Freestyle Daily that was given out both days we were there also stated that room service was available. However, when I called for room service, I was told that it wasn't offered on the 2 day cruises. My husband was feeling very tired and I had hoped that we wouldn't have to leave the cabin to do battle with the wheelchair in order to get something to eat on Friday night. Since it is not safe for me to leave my husband alone, I had to get him dressed again and take him out in the wheelchair to get something to eat which was very inconvenient. If I had known that there would not be any room service for this weekend, I probably would not have booked the cruise. I had to go to Guest Services when I had a problem booking a show on one of the large touch screens on the 7th floor. The person at Guest Services was actually pleasant, something I had not come to expect from the staff by that time. I told him about the things that I was not happy about and later found that he had sent a complimentary fruit bowl to our room. That was nice of him but I needed assistance a lot more than I needed free food. The Cirque Jungle Dream and Dinner in the tent was the one bright spot in the cruise, It was a beautiful show that was very professionally presented. Overall, my impression was that there weren't enough staff members on board to take care of the large numbers of passengers who were on the ship. There also wasn't enough physical space to accommodate the numbers of passengers on the ship. There were long waits for elevators and long lines to get into the complimentary restaurants. I also heard people complaining that they had been closed out of all of the shows. I have been on a number of other cruise lines but have never encountered such poor customer service before. I can truly say that this was the worst cruise I have ever been on. Read Less
Sail Date January 2014
I cruised the Yangtze River in China for three nights in Sept 2011. The entire ship smelled like bad curry initially. My cabin had a strong musty odor. I had to febreze the entire cabin! The cabin was large and had a good sized sitting ... Read More
I cruised the Yangtze River in China for three nights in Sept 2011. The entire ship smelled like bad curry initially. My cabin had a strong musty odor. I had to febreze the entire cabin! The cabin was large and had a good sized sitting room, separate bedroom, and bathroom. The water in the shower was not working--it was discolored and took 4 calls and an entire day to get fixed. The crew spoke very poor English. All of the entertainment was provided by the crew. The lectures were provided by the Chinese doctor who spoke English very poorly or the river guide who also had a very strong accent. The food was good although the lines for the breakfast and lunch buffet were very long. The excursions were fair. Read Less
Sail Date September 2011
We embarked near Prague (Melnik) and exited in Dessau (near Berlin). The trip was a very good one and uneventful. The stops were good except for the Meissen China Factory tour. Perhaps Viking gets compensation for this in some form as it ... Read More
We embarked near Prague (Melnik) and exited in Dessau (near Berlin). The trip was a very good one and uneventful. The stops were good except for the Meissen China Factory tour. Perhaps Viking gets compensation for this in some form as it is really a waste, except for the town tour. A highlight was the optional Terezin POW camp tour. Be sure and take it. The boat is small, the room was smaller (class B" cabin), the food was average (which is good for those of us who don't want to gain weight on a trip), the premium beverage package is a waste of $$ unless you plan on staying on board and drinking all day, (you can bring your own liquor,etc. on board, wine is served with dinner) the Viking employees are excellent, tours and guides are excellent, overall, a good trip but a bit overpriced. These tours are not for the feeble or those unable to enter and exit tour buses, walk for one-half day, etc. So if you envision a "cruise", this is more of a floating hotel with stops and tours every day. I would advocate taking an extra day or two in both cities (Prague and Berlin). We used Viking for the air and they get discounted seats so don't expect any better seating than "tourist" unless you upgrade. Be sure and AVOID Charles De Gaulle Airport in Paris if at all possible. We just transferred there and it was awful. It is beyond a dreadful nightmare. And for trans-Atlantic, I'd recommend an American carrier as well. (Air France is no fun to fly.)But Zanex is actually a great drug for air travel. Read Less
Sail Date July 2011
We took the Eurostar to Paris, where we were transported to our awaiting boat, we were very impressed with our cabin, small but very clean and plenty of storage space. We arrived at 2.40 pm, there was a buffet lunch for us to have a snack. ... Read More
We took the Eurostar to Paris, where we were transported to our awaiting boat, we were very impressed with our cabin, small but very clean and plenty of storage space. We arrived at 2.40 pm, there was a buffet lunch for us to have a snack. The food on this boat was first rate, the menu was quite varied, and for anyone who wanted something plain there was chicken and steak always available ( steaks were large and well cooked) complimentary wine served with dinner. Tea/coffee and cookies available all day. Complimentary water in your cabin, and bottles to take on shore excursions. The day we went to the Normandy Beaches was an early start, 8am and a 2-3 hour bus ride, in Arromanches we were booked into a lovely restaurant for lunch, wine included. This holiday was more or less all inclusive, a drinks package 150 euros each could be purchased, unless you are an all day drinker or perhaps like a few shorts, it would be a waste of money, we found the wine served with dinner plenty for us.The majority of our fellow passengers were American, they were all lovely and friendly and good amusing company at dinner. There are no tables for two and no seating plan, so you can sit with different people every night if you so wish.It was quite a busy holiday with a few trips with early starts organised, ofcourse if you wanted to stay on board and relax you could do so. Sitting on deck while cruising down the Seine is a splendid way to see the countryside.Our only gripe was cabin 215, there was a water pump beside it, this would run for a few mins, cut out and start up again, most nights it was switched off at midnight and start back up at 6am, earplugs are a must, but didn't drowned it out completely.The on board entertainment was a pianist/singer, pleasant to listen to, on our last night in Paris we were entertained by some local opera singers.On the whole it was an excellent holiday, and we will certainly think about taking another Viking River Cruise. Read Less
Sail Date April 2011
From the moment we boarded the Marina, we were treated to the finest of service that can be imagined. All of the staff on the ship have to be commended and the management to be congratulated for having put together such an outstanding ... Read More
From the moment we boarded the Marina, we were treated to the finest of service that can be imagined. All of the staff on the ship have to be commended and the management to be congratulated for having put together such an outstanding group. The food was superb in all of the venues. And we tried them all. The entertainment, headed by the Platters, was excellent. Music going all the time. The ship itself is outfitted beautifully and the cabin sizes are large and more than comfortable. Our travel agent was on the cruise. The things that she was able to do for us on the ship were simply amazing. Her ideas and contacts really put the trip "over the top." We're really looking forward to the inaugural cruise on the Riviera. Hopefully, it will be a repeat performance of excellence. Read Less
Sail Date February 2011
Let me start with a critique. At the end of the cruise we all given a critique sheet for the cruise. Your categories range from "below expectations to above expectations". As many of us had cruised with Viking before, our ... Read More
Let me start with a critique. At the end of the cruise we all given a critique sheet for the cruise. Your categories range from "below expectations to above expectations". As many of us had cruised with Viking before, our expectations are very high and they were "MET" by the Viking crew of the Neptune, the condition of the ship, the food selection, the kindness of the tour director, the friendliness of the captain and hotel manager. All were well informed on the area and able to answer questions from where to buy to the history of the area. The cruise was unforgettable. The efforts made to add an additional tour to market with Margalee, the chef, was so appreciated and probably the best tour of the trip. So when we filled out our forms we filled out all expectations were MET!!! We found out later that meant the cruise was "average" which it was not. I think you should take another look at the form and use a "Poor to excellent" or a numerical rating. We have come to expect great things from Viking and would like to rate accordingly. Thank you for giving me a forum to set the record straight. The Neptune cruise was the best ever. Our luggage was lost and every effort was made by the tour director and ass't tour director to locate and get delivered to the ship. We were reunited with our luggage two days into the cruise and all was well. As we look back on the experience we realize that our frustration was not only appreciated, but SHARED by the tour staff and that seemed to make all OK. We were confident we would see the luggage soon and we did. The cabin crew were friendly, efficient and because of their expertise and attention to detail we had absolutely no issues with our cabin. The only "surprises" were when we docked next to another ship in the middle of the night and our windows and curtains were open. Might want to give your guests a "heads up" on that one. :) Those lights flashing into the cabin in the middle of the night can be surprising not only to the guests, but also to the crew on the other ship. LOL It was obvious that the captain and hotel manager worked very hard with the crew to keep morale high and everyone did seem to enjoy working on the ship. With any staff that works and lives as closely together as these crews, I'm sure there must be issues, but we never saw evidence of those issues. Margalee even offered to make some soup for my husband when he came down with a cold. The bar staff were efficient and entertaining and had a good attitude even the days after some late nights on board. The tours were great, the bus drivers excellent and the guides well informed. What can I say, the whole experience was just the best. I would recommend this cruise to anyone. The second half of the cruise, however, was very different. I don't even remember the name of the boat. But it was obvious there were some real problems on board with the management and crew. There was a tension on the ship that was very evident. The captain was very good and tried to be helpful, but I think may need some management classes. Not sure he "got" what was going on in the passenger areas. We just picked up a "vibe" that things were not good with the hotel management. I know you did not ask about this portion of the cruise, but thought I'd make my observations known. Read Less
Sail Date June 2010

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