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Sail Date: August 2011
After reading a few mixed reviews for the Marco Polo, we were a little dubious to say the least. We could not have been happier. The ship, although this is not a luxury 5 star liner, I can only compare her to Royal Brittania! She is a ... Read More
After reading a few mixed reviews for the Marco Polo, we were a little dubious to say the least. We could not have been happier. The ship, although this is not a luxury 5 star liner, I can only compare her to Royal Brittania! She is a truly wonderful old lady, a little noisy, but her elegant Art Deco furnishings are a delight. Our room, although small and compact, was all that we needed. The single beds, were the most comfiest beds we have slept in - we are convinced they were memory foam matresses! (Much better than P&O's beds!!!) Having Rod Stewart and Frank Sinatra singing seductively via the in-house radio, wonderful 1920/40's music was heaven. We chose the 8.30pm dining, and were seated with a lovely couple, and "Rocky" our waiter could not have done enough for us, and he always had a friendly and welcoming smile. Although the weather in Amsterdam & Antwerp could have been a little kinder to us, we had a fantastic time, and I would recommend Marco Polo to anyone - I have since booked another trip for August 2012 aboard her sister ship "Ocean Countess" and I am sure she will be able to match or maybe even better the Marco Polo. Well Done to Cruise and Maritime, I hope to sail aboard the Marco Polo again in the near future. Read Less
2 Helpful Votes
Sail Date: April 2015
Embarkation for the cruise to the Norwegian Fiords was most efficient and impressive. I regularly cruise and this was by far the quickest embarkation I've ever experienced. After this the cruise experience started to go down hill. ... Read More
Embarkation for the cruise to the Norwegian Fiords was most efficient and impressive. I regularly cruise and this was by far the quickest embarkation I've ever experienced. After this the cruise experience started to go down hill. Magellan is and old ship and cruises like an old tug boat. Cabin was very noisy and vibrated terribly. The vibration was also present in most of the lounges. Our cabin toilet failed to work twice during the voyage. Temperatures in the cabin were uncontrollable, ours ran unbearably hot, whilst other travellers complained of freezing to death in thier's. Toilet facilities are in the majority for the disabled, which meant long queues for both men and women as despite being large, they could only accommodate one person at a time. At other times there would be an "OUT OF USE" board placed outside the door. Staff training seemed to be on going. Simple instructions as to how to stack glasses and spot a table that needed clearing were constantly being given by senior staff who were not much better trained themselves! Getting a drink in the evening was an impossible task. You could sit for 20 minutes and still not be noticed by the bar staff. Eventually I would go to the bar to place the order to be met by chaotic scenes from behind the bar as inexperienced staff tried to remember what ingredients of each cocktail was! By the 4th day both my wife and I were confined to the cabin as we had both contracted the virus of severe sore throat and coughing which seemed to be on board the Magellan. It would seem from previous cruise reviews that this is an unwanted free of charge extra that comes with the ship! Drinks prices were reasonable if you could get served. Also you didn't want to drink too much as you then had the chore of finding a toilet that either was still in working order or didn't have a queue 20 persons deep outside it! Evening entertainment was average . Quiz shows were chaotically run but untrained staff and the cabaret in the evening was punctuated by very long gaps as the performers got changed or read the script for the next scene. I have cruised for many years and with many companies and this experience will be remembered as one of the less memorable. I am given to understand that the Magellan is going back into dry dock to have its Carnival Funnel removed. Might I also suggest that they remove their present senior management and replace both them and the rest of the crew with competent and professionally trained staff if they exist within this company? Read Less
1 Helpful Vote
Sail Date: May 2015
My wife and I boarded at Bristol for 12 nights around Iceland and home via Dublin. Bristol was perfect for us as we visited Bath and Wells and spent 3 nights in Bristol. We truly found everything and everyone on board delightful. The ... Read More
My wife and I boarded at Bristol for 12 nights around Iceland and home via Dublin. Bristol was perfect for us as we visited Bath and Wells and spent 3 nights in Bristol. We truly found everything and everyone on board delightful. The service was great and we enjoyed the meals. The ship herself was comfortable albeit a trifle quaint; our cabin was spotless (thank you Irina). The bar drinks were indeed reasonable and the choices excellent. Our visits in ports all ran smoothly and the skies were mostly blue ! It did help that all passengers were of a similar adventurous mind going to Iceland in the spring. We made long term friends. We would genuinely both like to thank the crew for making our second honeymoon a wonderful and happy occasion... My wife said she would love to go on another cruise with the same ship and crew. As would I Read Less
2 Helpful Votes
Sail Date: May 2015
In the early stages of our cruise, we had a significant change of port time ashore in both Stornoway and Torshavn. The full day in each of Stornoway and Torshavn was reduced to just half a day and that was done without any on-board ... Read More
In the early stages of our cruise, we had a significant change of port time ashore in both Stornoway and Torshavn. The full day in each of Stornoway and Torshavn was reduced to just half a day and that was done without any on-board communication or more importantly, any explanation being offered. Whilst we understand that CMV need to get paying tour guests ashore quickly when at anchor (Stornoway), we think that the maximum number of tenders should be deployed in the early stages, until all passengers who want to go ashore are landed - then the number of tenders can be dropped back later on. We lost over an hour of our reduced time in Stornoway (seeing only 2 of 4 tenders in operation and that from a distant anchorage) and then we were asked back early too, which frankly rankled and made us feel "2nd Class". The lack of awareness and communication on-board by the cruise management team exacerbated the frustration felt widely on board. On a bridge visit, the Captain confirmed that he had not altered the port times in both Stornoway and Torshavn for any on-board operational or weather reasons. We lost confidence and our sense of relaxation early in the cruise about the rest of the itinerary being the one that was sold to us. It took time before that sense of being on a carefree holiday returned. Fantastic front line staff; excellent, courteous and friendly service. We liked the smaller ship and the friendly atmosphere on board and the itinerary proposed and sold to us. Conditions allowing MV Azores to get into Heimaey in the Westman Islands and docking in the tiny port, was the highlight of the cruise for us and an impressive bit of pilotage and ship handling, to squeeze in and come out again (unusually stern first all the way). I have posted a link below to the photos for the day at Heimaey: https://plus.google.com/photos/109375469948758953851/albums/6159112519882751617 The "middle management" on board was, regrettably, not of the standard set by the front line staff. We had to enquire and chase up several times, the Arctic Circle "crossing the line" certificates. In the end, we had to take a certificate out of a cardboard box and fill it in ourselves on the last day of the cruise! The Arctic Circle crossing was never announced or made anything of - a missed opportunity. The food standard was generally very high and we certainly ate our fill! A small matter of running out of butter and orange juice before the cruise ended, but we survived! The organisation of the hot and cold drinks together in the Lotus Grill needs re-engineering, as the existing poor layout caused constant "traffic jams", especially at breakfast on arrival days. We found 7 days of port arrivals in a row, pretty tiring. We would have paid more for a cruise where the ship stayed two days at both Akureyri (Capital of the North of Iceland) and Reykjavik (the actual capital). There is so much to do in both places, that one day wasn't enough and it would have been nice to have two days where a return to the ship had no pressure of missing a sailing time! Read Less
8 Helpful Votes
Sail Date: June 2015
Cruise and Maritime “Fjordland Splendour” 9 day cruise to the Norwegian Fjords, aboard the MV Azores. Excellent cruise totally exceeded my expectations. The MV Azores is small, 16,144 tons, 7 decks, 550 passengers but it has all ... Read More
Cruise and Maritime “Fjordland Splendour” 9 day cruise to the Norwegian Fjords, aboard the MV Azores. Excellent cruise totally exceeded my expectations. The MV Azores is small, 16,144 tons, 7 decks, 550 passengers but it has all of the facilities that you need. I won’t go into the ship’s specifications as they can be found on the company website ,suffice to say that cabins, food, bars, entertainment, lectures and service are all of a very high standard. We booked in September 2014 so we had time to research the ship and the itinerary. We originally booked a basic inner cabin on the lowest deck. Without asking, we got upgraded 11 cabin levels to a Premium Twin Ocean View on deck 6 with 2 full windows (thankyou Cruise and Maritime) which worked out well as the stunning fjord views could be enjoyed from inside our cabin as well as from the public rooms and decks. We also took advantage of the all-inclusive drinks package which was good value and £17 per person per day. The ship is 67 years old but has been superbly re-fitted with all public areas pristine and there are no parts of the ship that look “tired” or are in any need of a face lift (as has been the case with some of the other ships we have been on). There are many smaller rooms you can use as well as the larger bars and lounges, again, all offering comfortable and well upholstered seating, tables, plush carpets and a good standard of decoration. Three bars, serving a variety of drinks, including many cocktails, the majority of which were included in the drinks package. The house wine was good and there were other, premium varieties on offer which attracted an extra charge. Two restaurants, the Lotus buffet and the Olissipo restaurant, both having broadly the same menu for breakfast and lunch, varying a bit more for dinner. Open seating apart from dinner in the Olissipo restaurant which was held in two sittings at specific tables. We dined in the buffet for breakfast and lunch, then in the restaurant for dinner. All of the food was very good, but I would describe the restaurant dinner as being superb, 5 courses, varied menu, something for everyone and beautifully prepared and presented. I did like the service in the buffet as well, which was self service but with a waiter/waitress serving you from behind the counter. You could ask for as much as you wanted and you could return for more if necessary but I think this method did cut down on the disgraceful amount of waste that occurs when greed takes over from common sense and fully loaded plates end up with half eaten food on them. Also in the buffet, there is unlimited tea and coffee from 06:00 to midnight. Entertainment was good, aimed at the older, all adult clientele, based mainly in the Calypso show lounge. Abba and Queen plus 60’s rock and roll for example. The comedian, Andy Leach went down well, a combination of comedy, magic and Derrick the exploding ferret (he’s only a puppet). There was live music in the bar and the shows were supported by a 5 piece live band. I also attended the lectures in the auditorium, presented by Geoffrey Farrell, history of the Vikings, nature of Norway, early shipbuilding, the Hanseatic League and the northern sky, all of which were interesting and informative. The auditorium was also used as a cinema a certain times of the day. Also on the entertainment front, every room had a flat screen TV with channels that varied dependant on the reception but with a forward looking camera on the bridge, a GPS based map, film channels and a preview of the DVD that was being filmed as the cruise went on. Although we would not normally buy a DVD such as this, the fjords were so stunning that we thought still pictures may not do justice to the holiday, so we bought the DVD on this occasion, finding the standard of production to be exceptionally good, with narration and other information added regarding the places visited. At £24.99, again, good value. Excursions could be pre-booked and I would recommend this when wishing to visit popular places such as the Flam railway, as I was later aware that some independent travellers failed to get on the train as it was full. Excursion prices were a bit expensive, but, Norway is an expensive country so it’s difficult to judge. As Norway uses the Krone, the ships reception was able to change small amounts of Sterling for passengers (cash to cash, not using the on-board spend system) and we found this to be at a slightly better rate than the Norwegian Tourist Information offices, where Krone can also be obtained. We did find that, contrary to information we got from the Internet, some popular places will take Euro’s (and even Sterling) but this cannot be guaranteed and certainly the attractions such as the Bergen funicular railway was Krone only. You can use your debit card of course but it’s worth having a small amount of local currency. As mentioned, our cabin was on deck 6 (cabin 643), well appointed with twin beds, plenty of storage space, bathroom with bath, shower, WC, bidet, shaver socket and hair dryer, electronic safe, all nicely decorated and with two large windows, offering great views of the fjord waterfalls and scenery. The cabin steward was never far away and made sure it was clean, tidy and well stocked on a regular basis. There were other facilities we didn’t try, the spa, deck games, quizzes for example and the pool was closed, due to the Norwegian temperatures. There was also a night club. I did pay a short visit to the gym which was small but adequate, which also offered free classes for work outs to repair the damage to the various parts of the body that the restaurants had inflicted!! I haven’t said too much about the itinerary as the Norwegian fjords speak for themselves. Huge snow covered mountains, massive waterfalls, stunning scenery and you do spend a fair bit of time cruising through the fjords during the daylight hours which is both pleasant and relaxing. We were slightly fortunate as the snow had not yet melted on the mountain tops so the waterfalls were in full flow. Also, at the time of year we went it was light for about 22 hours of the day. I should mention that, throughout the whole 9 days, I, personally, didn’t hear one person moaning about anything, and with 550 Brits aboard, that’s quite an achievement. I did hear (second hand) that there were a couple of moans somewhere but I suppose there will always be those who refuse to make happiness last a whole week. Just a few tips: Buy the drinks package. Pre-book excursions that you really want to do. Take a small amount of local currency. Make use of the events, demonstrations and lectures that are offered, particularly during the days at sea. In summary, although Cruise and Maritime are a relatively new company, I was very very impressed. They nailed it for me. The cruise ship, crew services and itinerary all exceeded my expectations by a considerable margin and would wholeheartedly recommend this Cruise and Maritime Voyages to any potential cruiser. Cruise and Maritime - Take a bow!! Read Less
1 Helpful Vote
Sail Date: July 2015
Being a couple age 28 I did not expect much - We were the youngest on the ship by far but still had a pleasant experience.. Ship was of average size but easy to walk around - Food was better than expected and service in restaurants was ... Read More
Being a couple age 28 I did not expect much - We were the youngest on the ship by far but still had a pleasant experience.. Ship was of average size but easy to walk around - Food was better than expected and service in restaurants was excellent! Drinks package is well worth the money. Entertainment very poor, Aimed at people 70+- Nothing for younger people. Rooms fairly spacious and very clean.. Good value for money and ports were excellent except for Hamburg, Why take us on a Sunday, when all shops were closed.. Staff do an excellent job - However having the Tannoy in your room in the mornings is very annoying and needs re addressing. All in all - Very good value for money but it is not a P&O or Royal Caribbean so expect to get what you pay for. Read Less
3 Helpful Votes
Sail Date: July 2015
My husband has a few mobility problems and a couple of years ago we decided that cruising might be our way forward. We were fortunate to chose Marco Polo for our first cruise as the crew really go the extra mile for passengers. We have ... Read More
My husband has a few mobility problems and a couple of years ago we decided that cruising might be our way forward. We were fortunate to chose Marco Polo for our first cruise as the crew really go the extra mile for passengers. We have since returned twice, the latest trip being to the Baltic. Every time we find that there are crew members on board who always remember us and make us feel at home. It has enabled us to visit places that would be unattainable otherwise. The food is varied and the stewards always made sure that we had a nice meal even when the menu offering did not offer something to our taste (that did not happen very often!) Our cabin stewards have all been excellent and looked after us well and you have not lived until you meet the wonderful "Lovely Jubley" our poolside and breakfast chef. He is quite a character and makes everyone feel good with his chat! On arrival at Leith we had our cases taken and were told they would be outside our cabin next time we saw them (and they were) We were then directed to a bus which took us to Rosyth as there had been a last minute change of departure port, there we joined a queue to check in which did not take to long, from there we were taken through the port by bus to the ship and boarded right away. Because of time changes we were directed to Marco's Bistro for lunch before heading to our cabin. All went quite smoothly The ship is well maintained with ongoing maintenance throughout the cruise. Oh! we have just booked another trip to add to the 2 already in the pipeline. Says it all I think. See you soon folks. Read Less
3 Helpful Votes
Sail Date: August 2015
Great ship. Excellent friendly staff. Spotlessly clean. Cabins good size. Food very good. Nothing we didn't like and there were 6 of us. Entertainment great, something for every one. You are given plenty of time on shore to see the ... Read More
Great ship. Excellent friendly staff. Spotlessly clean. Cabins good size. Food very good. Nothing we didn't like and there were 6 of us. Entertainment great, something for every one. You are given plenty of time on shore to see the sites. Can highly recommended them. Wonderful time and didn't want to get off. Will definitely book another cruise with them. Nothing for children though. Adult cruise only I would say. Read Less
1 Helpful Vote
Sail Date: December 2015
Passenger handling through Tilbury was very quick and surprisingly warm for December! Our cabin was spacious, well appointed and extremely clean. Our steward was a lovely chap who was very pleasant and offered to help us at all times. Al ... Read More
Passenger handling through Tilbury was very quick and surprisingly warm for December! Our cabin was spacious, well appointed and extremely clean. Our steward was a lovely chap who was very pleasant and offered to help us at all times. Al staff encountered were extremely pleasant and so friendly. We ate in the buffet restaurant for breakfast and the Kensington restaurant for dinner. The service was superb in both. Meeting strangers for the first time at dinner is always interesting but the friendliness on this ship made it so relaxing. Our dinner and wine waiters were extremely good, making us laugh with their little jokes. The bar staff were so friendly and polite. The reception staff were so professional and helpful. We would definately go on this ship again and are looking at future cruises. Read Less
5 Helpful Votes
Sail Date: December 2015
Delays are every part of life, and this also includes sailing off into the so called Sunshine for a Christmas, New Year Cruise. Unfortunately there was a 5 hour delay leaving Tilbury, due to apparent bad weather on the English ... Read More
Delays are every part of life, and this also includes sailing off into the so called Sunshine for a Christmas, New Year Cruise. Unfortunately there was a 5 hour delay leaving Tilbury, due to apparent bad weather on the English Channel.!!! Our first port of call was to be Gibraltor on Boxing Day. But, again there was the apparently bad weather excuse to sail across the Bay of Biscay. So our first port was Antwerp, at the cost of not visiting Lanzarote. ( seems strange, it was to bad to sail out across the Bay of Biscay, but not too bad to sail back.) We did however pick up the wife and son of a Senior member of the Ships bridge up at Antwerp, and they disembarked at Lisburn as not too endure the almost dangerous weather on the Bay of Biscay. We had one evening we will never forget whilst sailing back across the Bay of Biscay when Waiters were thrown about and almost everything was thrown of the dining tables. Later that evening we was treated to Air Sea Rescue, air lifting a passenger/Passengers off the ship. Even though this was predomently a British passenger cruise over the Christmas/ New Year period, there was very little Christmas spirit given by any of the entertainment staff. No Mince Pies, Christmas Cake or Christmas Pudding. Christmas Dinner comprised with one and Half Brussels Sprouts.....there was NO Christmas tradition on board this ship. Only real highlight to this cruise was the lovely people we met and the New Year Fireworks spectacular in Funchal Maderia. I felt the entertainment was very very poor indeed, and didn't seem any real direction or participation from the cruise director who seemed more preoccupied with other things. Although myself and wife spent nearly a year looking forward to this cruise, I'm afraid we will never sail on this ship again or possibly with the Cruise company. Read Less
11 Helpful Votes
Sail Date: January 2016
We have just returned from a six week cruise on the m/v 'Magellan' operated by CMV. The itinerary was sailing Tilbury on the 5th January 2016 to the Amazon and the Caribbean. On the way we also called at Amsterdam, Lisbon, ... Read More
We have just returned from a six week cruise on the m/v 'Magellan' operated by CMV. The itinerary was sailing Tilbury on the 5th January 2016 to the Amazon and the Caribbean. On the way we also called at Amsterdam, Lisbon, Funchal (Madeira) and Mindalo (Cape Verde). After crossing the Atlantic we entered the Amazon River and spent a week with a port call every day upto Manaus and back. On the way to the Caribbean we called at Isla da Salut (Devils Island) and after four port calls in the Windward Islands we called at Horta and Ponta Delgado in the Azores before returning to Tilbury. The highlights for us was undoubtably the Amazon and Devils Island, particularly the latter. Prior to booking we read all the reviews regarding the Magellan and CMV and it is fair to say that as a result we had serious doubts about booking. However, we decided that the itinerary was so appealing, and the price so reasonable, that we would proceed but with low expectations on the ship and cruise line. We were wise to do so. First the good points. The cabin, which we chose with great care taking into account online reviews and personal experiance on cruising generally, was excellent. It was roomy and the cupboard space easily accommodated our 5 suitcase load. It was also very quiet which could not be said for many others. She is an old ship and some others experienced creaking and groaning in the the fabric of the ship when she was working in even a reasonable sea which kept them awake at night. To the extent that some with outside cabins were given inside cabins for sleeping in, retaining their original outside cabin for day use. The only down side was that as we were on deck 4 (4036) and only about 3/4 meters above the waterline in rough weather they bolt shutter over the inside of the Windows as protection. This happened for one day on our journey outward and for two on the return leg across the Bay of Biscay. They give you no warning. They just do it. But it is for your safety so no arguments here on it. The ship was built in 1985 when there was not so much pressure to cram as many people onboard as possible so we found her public spaces well laid out and more than adequate. Even when no one was on deck due to cold/bad weather you could still always find a spot to settle yourselves down in one of the lounges. Almost without exception we found the waiters and bar staff were superb and we cannot praise them high enough. They made up for many of the deficiencies. I have no doubt she is perfectly safe and seaworthy but the ship is old and it shows cosmetically, serious TLC needed. Maintenance staff are everywhere, always either repairing or running maintenance checks. Sometimes these seemed planned to create the maximum amount of inconvenience to the passengers. A bit of forethought would have gone a long way. There are eight lift shafts but two of them never worked the whole time we were onboard. When you consider the age profile that CMV targets, many of which have varying degrees of mobility problems, it is frankly not acceptable. About two weeks into the cruise there appeared a wet area just outside Sinatra's Bar with just towels put down to soak it up and a yellow warning sign. We were told it was the air conditioning. After a further two weeks we were all just walking past it without noticing it anymore. When we got to colder climate it stopped. No attempt was made that we saw to remedy the fact that the air conditioning unit was dumping excess moisture out of the air onto the floor In a steady drip. Most of the lounge furniture has seen better days and needs either replacing or reupholstering. They have replaced most of the sun loungers on deck but some of the old ones are still used but are dilapidated and should be pensioned off. Again there is plenty of space on deck although shade is at a premium. The excursion team, with one notable exception, seemed a bit disorganised and some, not all, of the trips were badly conducted. All cruise lines grossly overcharge for shore excursions but some of them on this ship bordered on daylight robbery. One in particular at Bequia was a cataraman trip to a secluded beach and back. Cost £24 each. We were tendered ashore and had to wait about 45 minutes for the cataraman which took ages to board as we all had to wade out to it. It then just sailed round the headland and dumped us on a beach about ten minutes later, which was just a 15 minute walk from where we boarded the boat, we know because we walked back. Everyone was livid. The food is adequate, nothing exceptional. Occasionally they put on a very late buffet where the food is excellent. Unfortunately most times many of the early diners had already gone to bed and the late diners haven't long finished their main meal so a lot gets wasted.they should forget the buffet and concentrate on providing better meals in the dining rooms. Bar prices are exceptionally reasonable for a cruise ship with none of the compulsory 15% surcharge you get added by most other lines. Smoking areas are not clearly defined or sign posted. Ther are three areas on the port side on deck 10 and 11, more space than we have seen allocated to smokers on any other cruise line, where smoking is permitted. It is not enforced and by the end of the cruise smokers had virtually claimed the whole of the port side of the ship including the boat decks. In the Eros Bar on deck ten even the ships officers were smoking in an area that was just marginally over the centre line into the port side.think it is a case that as the Management smoke they have no interest in policing the policy. The entertainment staff were very enthusiastic and friendly of mixed talent, some very good and others not so, but they really threw themselves into everything they did.we only had three guest acts flown in which for a six week cruise is appalling. The usual activities that you would expect, lectures, quizzes etc which you can take or leave as you please. Despite the above we have no regrets. This gave an opportunity to visit places, at an affordable price, which we thought we would never get to see and, despite the niggles,it was a fantastic and memorable holiday which we will long remember. The itinerary was everything. You just have to remember that this is not Princess Line or Celebrity and that you are paying a price accordingly. Would we sail on 'Magellan' again? Definitely not, although it might be interesting to see what they do to the old girl during her docking next October. There was a very mixed response from fellow passengers. Some saying they would never sail on her again to others that were enthusiastically booking future cruise whilst onboard, at least one couple we met who actually booked the 120 day round the world cruise from Tilbury leaving on the 5th January 2017. Read Less
22 Helpful Votes
Sail Date: March 2016
We're do I start to payed just over 650 each for a large inside cabin crew which was spotless our cabin girl elana was great cabin number 7092 so a good start to holiday ok the magellan is a old lady of the sea which gives you her ... Read More
We're do I start to payed just over 650 each for a large inside cabin crew which was spotless our cabin girl elana was great cabin number 7092 so a good start to holiday ok the magellan is a old lady of the sea which gives you her lots of charm. as for the food it was realy very good the waiters and the chefs and we're first time class. The entertainment industry run by Johnathan and his team work in endless to entertain you plus a classical duo guest guest comedian and and opera singer and speakers and there was always something to do. We met at some lovely to people who and there were a few tears on the last day. On a negative note the passengers are a little on the older generation side which is nothing wrong with that but did a lot of complaining about silly little things instead of of looking for a the good things. Then there is was the young at heart that were having a good time whatever. Anyway thats it thank you to all the crew and to cruise and maritime a realy excellent cruise and I forgot to mention the drinks and package which is really good value for money even if if you're only a average drinker served by the hard working bar and restaurant waiting for staff Read Less
19 Helpful Votes
Sail Date: April 2016
First cruise ever, so we were a little apprehensive. But as the Magellan ship is a small/medium size it is a good choice for a first cruise. Embarking at Newcastle was great and very easy. The steward met us and showed us our free ... Read More
First cruise ever, so we were a little apprehensive. But as the Magellan ship is a small/medium size it is a good choice for a first cruise. Embarking at Newcastle was great and very easy. The steward met us and showed us our free upgrade room from the 4th deck to the 7th. We were surprised how big the cabin looked, and the bathroom & shower were bigger than we had hoped for.there was shampoo & shower gel dispenser in the shower and little bars of soap on the sink. The room had a big picture window was made the room very light and airy. Plenty of wardrobe space & the TV had bbc,itv etc. We didn't take the drinks package at £17 per person but plenty did and many said they had got there money's worth. But drinks are not expensive on board so we just paid as we went along. The food was a bit of hit & miss but overall the Raffles Bistro faired better than the restaurants for food. If you eat in the restaurants you get free coffe,tea & water. The shows on board were ok, although to be fair we didn't bother much with them. All the staff are just so lovely, nothing was too much trouble. You do pay £5 per day for tips which will be added to your bill at the end of the cruise. I read some reviews that said take your own water bottle, but there is a big sign on the water dispenser that tells you not to, so we didn't as it makes perfect sense health wise. Staff offer you antibacterial gel for your hands at every restaurant which again is a thing you must do to protect not only yourself but the other passengers. My disembarkation was a mess, as I hold a USA passport they make you walk to the bus them onto the terminal to go through immigration and as it was snowing very heavily I got soaked and had to return to the ship to disembark an hour later. No staff told me this otherwise I wouldn't have packed my jacket! Don't bother paying for the wifi, it's just rubbish and not worth the money as it ties so long to get onto it, even to just check emails is just so frustrating. If you want a leisurely cruise without all the nonsense of the big mega ships try this ship. Read Less
19 Helpful Votes
Sail Date: August 2016
I’ve read some of the negatives about this ship but we were pleasantly surprised. Don’t take any notice of the whingers! It’s not ‘old’; it’s well maintained, spotless, and very comfortable. We chose this cruise because it ... Read More
I’ve read some of the negatives about this ship but we were pleasantly surprised. Don’t take any notice of the whingers! It’s not ‘old’; it’s well maintained, spotless, and very comfortable. We chose this cruise because it sailed out from Greenock in Scotland and we were visiting Scotland from Australia at the time. We chose a cabin on Columbus deck and were pleasantly surprised to find our cabin had two big square windows looking out over the deck outside, and clear views to the sea and land. The cabin was an adequate size for the two of us. Embarkation was brilliant - it took us less than 15 minutes to check in, our luggage was whisked away, and we were shown to our cabin.The international crew were fantastic: friendly, helpful, interested and hard working. We loved every aspect of the Marco Polo - the meals in both the Bistro and the Waldorf Dining Room were excellent with a huge variety to choose from. Our wine waiter at dinner was knowledgeable & friendly. So what if the bacon was tough! There were plenty of other things to choose from. Apart from looking at the view, and relaxing on deck, there weren't many planned activities during the day. It would have been good to have daily yoga or fitness classes for those of us who like to participate. Frilly scarf making, jewellery making, quizzes and Bingo were mostly the only activities. Art classes would have been great every day rather than only occasionally. The shore excursions were quite expensive. We chose only the Flam Railway tour and could have done that ourselves by buying tickets at Flam Railway Station. Other than that, we did our own excursions on shore by foot. We had some wonderful dinner companions each night and all enjoyed each other's company. The Greek Captain mingled with the passengers every day, and invited my husband up onto the bridge one morning which was a highlight. The after-dinner shows were entertaining and lots of fun. The entertainment group were an energetic young group of very talented singers and dancers and we enjoyed their slick performances. The crew worked hard, as a well-oiled team, and everything ran to clockwork. All in all it exceeded my expectations and we had a wonderful 9 days. Can't wait for the next one! Read Less
31 Helpful Votes
Sail Date: August 2016
We chose this cruise because the dates fitted perfectly for us and we wanted to go to the fjords. The cruise and maritime website prior to embarkation was very useful and the information was received in a timely manner and was informative. ... Read More
We chose this cruise because the dates fitted perfectly for us and we wanted to go to the fjords. The cruise and maritime website prior to embarkation was very useful and the information was received in a timely manner and was informative. The price of this cruise was very good. I gave my review this title because of the reviews I read beforehand, although I always work on the basis that many people who review are either 'rants or ravers' however, I really have to say that it is beyond my comprehension how anyone can find anything about this ship that warrants a negative review! My experience regarding embarkation was very good, not sure how it would be if it was raining as we didn't see any cover. Once at the ship we were very quickly processed. Staff took us to our cabin and we then went off for a drink. We were upgraded, our cabin was at the front of the ship and we like many felt vibration and movement and noticed this through to day 3. Having only ever being on bigger ships this was very noticeable to us. We got the drinks package and it was well worth it for us. We saved the receipts and worked out that it would have cost well over a hundred pound more if we hadn't taken it. I usually only drink red wine but did try a number of cocktails which I really enjoyed. The wine (in my opinion) was beautiful, 14% Tempranillo, I would highly recommend this. We ate in the buffet, had lunch in both restaurants and 1 breakfast in one restaurant. We had dinner in the Kensington. The food was nicely presented in the restaurant and the service was excellent. Dinner was 5 course and lunch was 4, lots of variety and all enjoyable. I couldn't complain about the food at all. The service at the bars and around was first rate. The lectures we attended were good. The shows were average, but this is an entertainment team and not professional performers. We didn't do any excursions, preferring to do our own which were easy enough and significantly cheaper. The seating areas were obviously very busy when everybody was on the ship, however, seats could be found fairly easily and people tended to move around a lot, I didn't see any saving of seats in the lounge areas. I was impressed at the number of staff in all departments, the whole ship is spotless and cleaners were constantly stationed by each toilet area and were always in and out cleaning. I have to mention our wonderful cabin steward who was first rate and such a genuinely nice and discreet chap. I would recommend this ship and company and would go with them again. If you are reading having booked, please do not be worried by anything negative you may have read, go with an open mind and enjoy yourselves. If you want a 5* ship with butler service, you'll have to pay a lot more than the excellent value for money cruise, with 5* staff that you will experience with the Magellan. Read Less
5 Helpful Votes
Sail Date: September 2016
When looking for a good deal to go to the Baltics CMV came up with a very tempting offer, at first very sceptical as it seemed to good to be true, however we were pleasantly surprised on what a great deal and experience it was. We have ... Read More
When looking for a good deal to go to the Baltics CMV came up with a very tempting offer, at first very sceptical as it seemed to good to be true, however we were pleasantly surprised on what a great deal and experience it was. We have sailed before with other companies before so knew what we wanted and would expect from a good cruise and the staff and ship did not disappoint. Our room on deck five outside view was very roomy and had a very good size bathroom. The food in the restaurant was all very good and plentiful. The entertainment was very good although we didn't think the speakers were very interesting. It would have been nice to have had some movies on the days we were at sea rather than days in port as we were out on excursions. We Would recommend the Magellan and looking forward to our next cruise with CMV . Read Less
31 Helpful Votes
Sail Date: September 2016
I genuinely believe most of the negative feedback on this cruise to be very harsh/pickie...but everyone is allowed their opinion, so here is mine/ours. Firstly embarkation/disembarkation - Fine, particularly getting on the ship....well ... Read More
I genuinely believe most of the negative feedback on this cruise to be very harsh/pickie...but everyone is allowed their opinion, so here is mine/ours. Firstly embarkation/disembarkation - Fine, particularly getting on the ship....well apart from a small issue with security about my Skean Dhu...Scottish Sock knife. I took my kilt for the formal nights and when our bags went through the security x-rays obvious concerns were raised. This episode was more funny than inconvenient and when you think about it....my fault!! After that we sailed (sorry) through embarkation. Disembarkation was more time consuming so if on a tight schedule consider using the express service. But it was a glorious day when we arrived back in Tilbury so we just waited our turn and enjoyed the company of a couple of sisters who had been on the cruise. The Ship - Lovely! Apparently old but clean and well maintained. I have nothing to compare it to as this was our first cruise...but I really liked the the Magellan and her crew. The ship was immaculately clean...staff constantly cleaning...constantly....I mean constantly!!! I am sure other ships have better, do different and are bigger, faster and prettier but the Magellan is a lovely ship with a fantastic crew. Dining - Breakfast: not my priority meal of the day...I'd rather sleep/relax my way into the day rather than chase breakfast. As far as the quality of the food at breakfast...this was probably the most disappointing thing. Sausages...blah...bacon as usual when you leave home even more blah. I generally stuck with fresh fruit or the meats/cheeses. TIP...if you are happy with a buttered roll or some fruit and tea/coffee then order room service...it's free and prompt. Lunch: Reasonable varied selection of hot and cold foods, they seem to like making variations of Bread/Butter pudding so watch the hips!! A bit of a challenge to get a seat in the Bistro but we considered that part of the hunt!! As a kinda cafe/bistro style thing I think it was fine. Dinners - I loved every meal we had. I find the criticism of the portions astonishing as I am a big lad with a strong appetite and not quite so far into my senior years as most of the passengers. Individually the portions may not be as big...but the evening meal is 5 courses...eat them all and you are good!! I never had one desert as I am not a sweet person (shut it wife) and I never left hungry. And if you are not having all the courses and are feeling particularly hungry...ask for extra mains...not a problem and no extra cost..shhh.... There were a couple of theme nights thrown in also which were nice. Our waiters were superb and very accommodating to all our needs/requests. Entertainment and Activities: Hmmm this was OK. Kind of Butlins holiday park style but with a far better looking Theatre. I suspect the older audience enjoyed it more. The entertainment team were absolute professionals and gave it their all with some great voices and attitude. The musicians and dancers also were very good. The quizzes and other activities...well remember that not all of your passengers are over 70 years old!! Questions about 1942 radio shows and tv...gimme a chance guv!! This would be my only real complaint about the cruise...please remember CMV, that not all your passengers will be 70+ although I do appreciate that the majority are and you are catering to the majority. For everyone's info my wife and I are 49 and knew full well what we were getting into on this cruise...we researched thoroughly. The subject matters of the lectures by the guest speakers was dreadful and of no interest to us whatsoever. Maybe that is an age thing...and Bridge is not our thing either. All in all the entertainment was ok but the team were lovely and I agree with other comments made that it was a nice touch when they mingled after shows and chatted to their audience. The Disco had no point at all. Virtually empty and a DJ that was better a ruining an atmosphere than generating one. The best night in the Disco was the Karaoke night but when that evening finished and the dj had a chance to play to his audience...he only succeeded in emptying the place in record time...you would have thought it was an evacuation!! The boy was as sharp as a beach ball !!! I believe the disco is being turned into another bar for next season...probably best but a shame. Service - Well what can I say but sorry to those who criticise, you are way too fussy...it was OUTSTANDING. From boarding to departure. Nothing was too much trouble for anyone. I will single out some people...Sasha our room maid...a lovely girl. Waiting staff Than and Pavlo...good lads always wanting and able to help....entertainment staff...Tony, and Katie...professional, lovely, fun people and interested in your comments..Bar staff...Ivan, George...and..damn I may get this wrong..Valery, a big Ukrainian lad all in the Captains club/bar and lastly the fantastic Kristina...outstanding friendly, happy and genuinely nice young lady. Nothing too much for this girl!! Although we had the pleasure of her last voyage as she was going home with her savings to help in the family fishing shop!! She made our holiday so much more enjoyable. Next...Ports and Excursions - If I didn't have great things to say about these I would look pretty silly. Surely everyone who picked this cruise..researched the hell out of it. Nothing to complain about here...My wife and I were a bit more able than some of the folks so decided to do our on things when we arrived at the various ports...Never paid for the excursions except in St Petersberg. Copenhagen: Wonderful (sorry)....a lovely place. Don't do the open top tours...not value for money at all. Town is a nice walking distance away and you can walk past the Little Mermaid on the way. Beautiful city center with many great sculptures, buildings old and new. If not fed up with water...do the canal tour from the center of town...5 Euros and well worth it for 1 hour. Warnemunde: Beautiful town with a fantastic beach. Never signed up for the 3hr each way trip to Berlin and instead planned to go to Rostock but never made it as Warnemunde was so nice!! Spent the whole day there. Loved it. Tallin - Again a beautiful town. Old town is lovely with some great buildings and a medieval wall that you can walk up and view the town from...3 euros for that privilege. A lot of development going on in the old town just now. St Petersberg - To see this you will be tied to the excursions, unless you get your own visas to do your own thing...at £150 each with a trip to the Russian embassy perhaps not worth it...but I'd argue this...I thought the ships excursions were over priced for what you got. Paying for the two full day excursions package was £250 each...and you are tied to what, when and how that trip goes whereas the visa gives you your own time to do what you want...maybe book a room in St P...just a thought folks. The city itself while viewing from coaches and canal boats like we did is fantastic. Vodka at the dock duty free is a great price btw...just saying. Helsinki - Beautiful city and I really liked it. Very modern and old at the same time. Lovely market just near the docks and then further in town all the latest fashions and brands you could ask for. Nynashamn - again we opted not to bother with the 1hr journey very early in the morning to Stockholm...perhaps a mistake. The wee town was lovely and the surrounding area was picturesque, but there wasn't much open to satisfy the visiting tourists in my opinion. We did have a nice few hours just wandering but consider Stockholm. I do not understand the reviews that complain that this town was expensive or that town was to hilly and not user friendly. Do your research folks...yes Russia and Helsinki were expensive...I new that three days after we booked our cruise and budgeted accordingly. It is not CMV's fault the this country is expensive and that country is hilly. As I said earlier my wife and I are 49...well she's 50 now....sorry Debs and were among the youngest on the ship which was a concern of mine. I must take a moment and thanks our fellow evening table guests in the Kensington Restaurant...Kris & Jackie and Linton & Anne...lovely couples and you made or holiday so much more fun...thanks for your company. I would say that CMV could just spare some thought that not all your cruisers are 70+ but all in all my wife and I loved the cruise and had a wonderful time. Would I recommend this cruise to others...of course!! I already have!! Would I cruise with CMV and the Magellan again...absolutely can't wait for the next time we see you all again. Would we pick this itinerary again, yep again whats not to love about these countries and we certainly never seen all of there is to them. I hope you find this review helpful folks...great cruise...but that's just my opinion!! Oh I nearly forgot to mention the drinks package!! If you are fond of a wee drink this is excellent value...£400 and odd quid for the two of us....And we burned that up....I added up our receipts and we spent a whole lot more than that so we got our moneys worth...and some!! Great value for money....£17 a day...lol....hic!! Read Less
20 Helpful Votes
Sail Date: October 2016
Found this cruise online and the itinerary was the main attraction. To be honest I hadn't heard of CMV before, having traveled with P&O, Royal Car, Princess, NCL and Ocean Village. Without any doubt this cruise was up there ... Read More
Found this cruise online and the itinerary was the main attraction. To be honest I hadn't heard of CMV before, having traveled with P&O, Royal Car, Princess, NCL and Ocean Village. Without any doubt this cruise was up there with the best of them. Our embarkation time was 11.00am. We arrived at 10.50 were quickly through the paperwork, checked our cabin with luggage already there and having our customary first drink at 11.40. Magellan is a bit older than others we have been on but has loads of character. It is very clean, cabins are bigger than normal and as most reviewers have said the showers are brilliant. The drinks package at £17 per day is great value and we certainly got our moneys worth without going mad, I think on Princess it could have been close to double the price, The staff on board were very helpful and friendly, reception was the only place we encountered a grumpy face. We were on second sitting in the Kengsington with food selection and quality very good. We were on a table of eight and had great craic with a brilliant mix of people. To be honest we never had much trouble finding a seat in the bistro, maybe a few minutes wait and having to share but it was part of the fun getting to know other people. Other reviews had mentioned the lack of seating on sea days but again we always found somewhere to relax. The entertainment was very enjoyable with the dancers working very hard. The four main singers very good as were the musicians. The comedian was good the first night average the second night. The two older ladies were not really my cup of tea but other passengers really seemed to enjoy them. It was also nice to go to the night club for a night cap and not feel to old although the DJ could have made more of an effort to provide music to suit the crowd. The selection of ports was spot on starting with Amsterdam. The ship docked about ten minutes walk from Central Station. We had been before but really enjoyed a river cruise at only €14 each purchased at the terminal. Copenhagen: We got the local 26 bus close to the terminal into the city centre. We had pre-booked a free walking tour with SANDEMANS which I would highly recommend.It was a lovely sunny day which helped in a lovely city. The tour finishes at the Royal Palace which was only fifteen minutes walk back to the ship. Warnemunde: What a lovely town with great selection of coffee shops. From the amount of deck chairs and hotels on the beach front it is obviously a very popular summer holiday destination. Again it was an easy walk to the town past the train station if you wanted to go to Berlin. Tallinn: Another lovely stop although it was a little cold on the day. We walked into the centre which was really quaint and had a two for one Irish Coffee offer to warm us up. We walked up to the vantage point with help from the tourist information office where there was also free Wi-Fi. St.Petersburg: Had an overnight here with an organised trip each day due to the visa issue. Lovely city with a lot of iconic sites, the guide on the bus on day two offered to do an impromptu walking tour which was excellent giving a great insight into Russia. Helsinki: Another local bus and tram with an all day ticket only €8 so we sailed around taking in the sights and doing our own hop on and off. Very clean and friendly city with great local markets. Aarhus: We couldn't get into our scheduled port and diverted to here. It was a great replacement again the centre was an easy walk from the ship. It is a great shopping town and the locals were very friendly and helpful. Now for a little moan, you can't use your on board charge card in the casino. My wife and myself both enjoy a game of Blackjack but the only thing they accept is sterling. Not thinking we would need any we had to change Euro at a poor rate to allow us to play. There was no prior information on this and despite asking a few times we never found out why we couldn't get chips on our card. Overall a great holiday and without doubt I would use CMV again. Read Less
84 Helpful Votes
Sail Date: December 2016
We chose this cruise to be away from home for Christmas and the New Year. The Ship, Cabin, Crew and most entertainers staff were absolutely superb. We chose the second sitting, and were served admirably by our waiters. Our table chums ... Read More
We chose this cruise to be away from home for Christmas and the New Year. The Ship, Cabin, Crew and most entertainers staff were absolutely superb. We chose the second sitting, and were served admirably by our waiters. Our table chums were very good company, the food on the whole was very acceptable. Although the entertainment was not really to my taste, but my wife loved it, i could see that a great deal of thought and rehearsal had gone into producing the shows. Both my wife and i did find the classical music in the Hamptons lounge great. Each evening we were there before going to Dinner into the Kensington. I found the on board lecturer a little tedious, with a subject matter of Yachting, DIY and weather i was looking forward to some good quality talks. Unfortunately this particular lecturer was most biased about his own self importance and past life, having listened to why his first wife left him (do i really need to know that?) i then listened to the first talk about sailing around the world. unfortunately his talk was all about him, not the yacht or voyage. I was aware of at least 2 offshore deep sea yachtsmen on board who all agreed that the talks were very uninformative. a surprise really as it transpired that he is a RYA instructor. I managed 2 talks before deciding i would rather do 6 dog watches in a storm than listen to him. The Garden lecturer was however very good, knowledgable about her subject and engaging. A down side to the cruise, was the constant moaning of any passenger's beyond a certain age. I have never heard so much gossip, untruths and rudeness. I dared to ask one passenger who was loudly moaning why he had chosen to come on a cruise, he said that his son made hm come away at christmas. Both my wife and i came to the uncharitable conclusion that the Christmas Cruise on board the Maggellan had many passenger's whose offspring had off loaded them onto CMV! Still we were not going to allow these sad passengers ruin our holiday, even though they tended to hog seats. We did try the on deck buffet a couple of times but left it to the old food monsters who had made the deck buffet their home. Unfortunately we missed madeira due to a heavy swell, but were treated to a wonderful firework display in the company of 10 other cruise ships, superb bit of "on station" handling of the ship, from the bridge. All other ports were just great. I agree with a previous poster that It was nice to see some Dutch passengers on the ship. The Ship rode any inclement weather very well, the worst sea state was a swell of around 4mts and winds of 30kts, but she rode the elements very well. nobody should have any problems with motion on the Magellan. Cabin? Big, comfy & great 4028.... but we chose carefully, fwd of midships. I heard anything aft of amidships was a bit creaky, but we never ventured down there! so in in five words? "WE HAD A GREAT CRUISE" Read Less
18 Helpful Votes
Sail Date: June 2017
My husband and I chose this cruise not just for its itinerary and reasonable cost but for the convenience of the return trip from Liverpool; disembarkation went smoothly but we were surprised our hand luggage was not scanned or inspected ... Read More
My husband and I chose this cruise not just for its itinerary and reasonable cost but for the convenience of the return trip from Liverpool; disembarkation went smoothly but we were surprised our hand luggage was not scanned or inspected in any way, we could have been carrying anything - very disturbing given the times we live in. The Magellan is very dated, desperately in need of a refit. Public areas are drab and uninteresting but there are plenty of places to sit. We had an outside cabin which again was set in a time warp but it was quite spacious, ample storage and the bathroom quite roomy. There didn't have to be much of a swell for it to creak and groan which sometimes kept us awake. The walls seemed to be very thin as we often heard nextdoor's TV and the toilet flushing, also it got very hot and stuffy due to the air conditioning knob not being adjustable. Dining had its ups and downs - mostly downs. Raffles Bistro is the self service option which was a nightmare at breakfast, obviously not big enough with insufficient seating, most mornings we were forced to sit outside which was quite chilly and uncomfortable. We did try the other two restaurants for breakfast and lunch but the Bistro had more choice, better fare and we didn't have to put up with some of the ill disciplined waiting staff's shoddy service and lack of decorum. There was far too much fooling around, loud chatter, singing and banging of crockery. From behind the waiters' stations we heard one say to his colleague 'move your ass' when he came in with a tray of meals and on another occasion a waiter mimmicked a northern English accent. Our designated restaurant for the evening was the Waldorf, I might add that our two waiters were very pleasant and attentive, one of whom even gave us a napkin folding after our meal. But mostly we ate in the Bistro as there weren't many people - guaranteed table for two, it had a cloth on it and we had a view - happy days! In and around the bars a few of the barmen and male waiting staff had the same clowning around attitude but most were very professional and good at their job. We found all the female waiting staff extremely efficient, attentive and you certainly didn't have to wait long to be served. The entertainment was dire, especially the singing which was amateurish, out of tune and performed with fake American accents. Far better was heard from passengers on the karoke night, one girl sang 'Fields of Gold' - she was superb; knocked spots off the so called professionals. As for the comedian, well, he was an embarrassment and totally inappropriate, not only were his 'jokes' lame and inane but he sang some ditties ridiculing world leaders, one targeting Mugabe, the lyrics of Old MacDonald changed to that he no longer had a farm - this odious creep thought that it was funny that people had lost their way of life and their livestock in such horrible cruel acts of violence. I can't comment on the shore excursions as we made our own way around. Activities such as paper plane folding and creating flowers from crepe paper and plastic bottles didn't exactly appeal so just as well we took the £17 p/p p/d drinks package which was very good value and worth doing, so no complaints there. Overall, even though we had our gripes, we saw the places we set out to, seeing beautiful scenery. I know it's a cliche saying 'you get what you pay for' but this cruise surely endorsed that. 9 nights was enough. And no, I wouldn't go with CMV again. Read Less
9 Helpful Votes
Sail Date: August 2017
I had Read so many reviews slating this ship - so decided see for myself. Big mistake! Should have avoided! Food stone cold. Restaurant rush you through your meals. 5 courses in 40 minutes! The only thing good is the drinks package ... Read More
I had Read so many reviews slating this ship - so decided see for myself. Big mistake! Should have avoided! Food stone cold. Restaurant rush you through your meals. 5 courses in 40 minutes! The only thing good is the drinks package because we wouldn't have got through this trip without it! Service appalling. No one around to serve if you want a drink in the pool area. Staff non existent in bars except behind it. Staff give the impression they really do not want to be working for this company. Thank God it was for only 4 nights. I feel sorry for people booked for two months! Cabins dated and awful. Nothing to do in the day. Disabled beware as very little facilities to get on and off at ports. Never again. Miles to civilisation once on shore. Complained but too late - they already had my money so they are not bothered. You have been warned! Read Less
3 Helpful Votes
Sail Date: August 2017
although it primarily seems to handle group tours, it was one of our best cruises we have been on. We were the only English only speaking couple on board, but all crew were multilingual, one of the best we have encountered in cruising; ... Read More
although it primarily seems to handle group tours, it was one of our best cruises we have been on. We were the only English only speaking couple on board, but all crew were multilingual, one of the best we have encountered in cruising; all the other guests were from Europe (with exception of the Russian-American group who conversed in Russian the whole time) but that posed no problems - met some great people. excursions were great and well conducted. Food - ah 4-6 course lunch and dinners, all presented comparable to 5 star restaurants. Cabins were good size, even the shower was adequate. Cant say enough good things about this ship and crew and overall experience. The ship does not dock with the major lines in all ports and does seem to get some out-of-the-way places as in Basel. The Rhine was fantastic.... Read Less
9 Helpful Votes
Sail Date: September 2017
For some reason I wasn't sure what to expect from this week. But we had a brilliant time. Both aged 48 we thought we would be the youngest but we certainly were not. Mixed ages. Cabin big and immaculate. Very quiet and peaceful. ... Read More
For some reason I wasn't sure what to expect from this week. But we had a brilliant time. Both aged 48 we thought we would be the youngest but we certainly were not. Mixed ages. Cabin big and immaculate. Very quiet and peaceful. Victoria our cabin maid was in and out our cabin making sure it was lovely. Food beautiful. Got the 17 pound all inclusive drinks package so sampled most cocktails. Entertainment ok. Comedian Bruce was excellent. Met some lovely people on ship. Staff not as friendly as thomson cruises but polite. Overall an excellent cruise and would do this cruise again. Norway was beautiful. Brilliant experience for all ages. Heard the odd whingers but I could not find one single fault. We paid 900 pound for the two of us and felt it was excellent value for money. Mr and mrs show very funny. Hygiene standards excellent. Hand wash gel pre dining. Read Less
8 Helpful Votes
Sail Date: September 2017
I chose this cruise for a Birthday Retirement present for my husband The Good: Excellent food, entertainment, friendliness and hardworking staff were amazing The Bad: Music that did not suit the age group of the people on board as ... Read More
I chose this cruise for a Birthday Retirement present for my husband The Good: Excellent food, entertainment, friendliness and hardworking staff were amazing The Bad: Music that did not suit the age group of the people on board as most were over 55 The Ugly: My husband died in July before he could have his holiday. When I rang in CMV to change the booking name to that of my sister-in-law (my husbands sister) I was told they would be charging me £232.50 as no matter how unfortunate the circumstances it is their policy to charge 25% of the holiday for this. CMV obviously lack compassion and are completely heartless. Although both my sister-in-law and myself enjoyed the cruise immensely I still feel robbed by CMV many other cruise lines do not charge to change booking names. I would have been happy to have paid an administration fee but I actually feel that they ripped me off while I was mourning the death of my husband. Read Less
12 Helpful Votes
Sail Date: February 2018
We wanted a winter cruise to celebrate my 70th birthday. Having called into the co op travel agents in Lincoln ,this one was recommended to us by one of the cruise specialists.we couldn't have enjoyed it more! The staff on board were ... Read More
We wanted a winter cruise to celebrate my 70th birthday. Having called into the co op travel agents in Lincoln ,this one was recommended to us by one of the cruise specialists.we couldn't have enjoyed it more! The staff on board were all amazing and friendly- nothing too much trouble. I was ill a couple of days into the trip and needed to use the ships medical department. The treatment I got was first class and with a couple of days intensive treatment I was fit to enjoy the rest of the cruise. Food on board was delicious and plentiful and was presented in the first class restaurants as if in a top class hotel. There was a less formal restaurant but the food was excellent in there too. Entertainment was first class with terrific shows each night as well as many and varied day time activities. There was also a wide range on shore excursions ( not cheap as Norway is expensive) and we took advantage of a few of them which we thoroughly enjoyed. We made some good friends who we hope to cruise with again in the future with this line. Now, try as I might, I can't think of any negatives. There was an incident of burst pipes which I believe caused flooding to some areas but the staff worked so hard to sort the problem and did so quickly. I did overhear some guests complaining about various things but they all sounded quite trivial to me. I do feel that some folks complain for complaining X sake!! However, everyone is of course entitled to their opinion. We certainly enjoyed ourselves and would highly recommend cruise and maritime and the Magellan to anyone. Many thanks for a memorable trip. Read Less
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