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84 Helpful Votes
Sail Date: December 2016
We chose this cruise to be away from home for Christmas and the New Year. The Ship, Cabin, Crew and most entertainers staff were absolutely superb. We chose the second sitting, and were served admirably by our waiters. Our table chums ... Read More
We chose this cruise to be away from home for Christmas and the New Year. The Ship, Cabin, Crew and most entertainers staff were absolutely superb. We chose the second sitting, and were served admirably by our waiters. Our table chums were very good company, the food on the whole was very acceptable. Although the entertainment was not really to my taste, but my wife loved it, i could see that a great deal of thought and rehearsal had gone into producing the shows. Both my wife and i did find the classical music in the Hamptons lounge great. Each evening we were there before going to Dinner into the Kensington. I found the on board lecturer a little tedious, with a subject matter of Yachting, DIY and weather i was looking forward to some good quality talks. Unfortunately this particular lecturer was most biased about his own self importance and past life, having listened to why his first wife left him (do i really need to know that?) i then listened to the first talk about sailing around the world. unfortunately his talk was all about him, not the yacht or voyage. I was aware of at least 2 offshore deep sea yachtsmen on board who all agreed that the talks were very uninformative. a surprise really as it transpired that he is a RYA instructor. I managed 2 talks before deciding i would rather do 6 dog watches in a storm than listen to him. The Garden lecturer was however very good, knowledgable about her subject and engaging. A down side to the cruise, was the constant moaning of any passenger's beyond a certain age. I have never heard so much gossip, untruths and rudeness. I dared to ask one passenger who was loudly moaning why he had chosen to come on a cruise, he said that his son made hm come away at christmas. Both my wife and i came to the uncharitable conclusion that the Christmas Cruise on board the Maggellan had many passenger's whose offspring had off loaded them onto CMV! Still we were not going to allow these sad passengers ruin our holiday, even though they tended to hog seats. We did try the on deck buffet a couple of times but left it to the old food monsters who had made the deck buffet their home. Unfortunately we missed madeira due to a heavy swell, but were treated to a wonderful firework display in the company of 10 other cruise ships, superb bit of "on station" handling of the ship, from the bridge. All other ports were just great. I agree with a previous poster that It was nice to see some Dutch passengers on the ship. The Ship rode any inclement weather very well, the worst sea state was a swell of around 4mts and winds of 30kts, but she rode the elements very well. nobody should have any problems with motion on the Magellan. Cabin? Big, comfy & great 4028.... but we chose carefully, fwd of midships. I heard anything aft of amidships was a bit creaky, but we never ventured down there! so in in five words? "WE HAD A GREAT CRUISE" Read Less
5 Helpful Votes
Sail Date: September 2016
When looking for a good deal to go to the Baltics CMV came up with a very tempting offer, at first very sceptical as it seemed to good to be true, however we were pleasantly surprised on what a great deal and experience it was. We have ... Read More
When looking for a good deal to go to the Baltics CMV came up with a very tempting offer, at first very sceptical as it seemed to good to be true, however we were pleasantly surprised on what a great deal and experience it was. We have sailed before with other companies before so knew what we wanted and would expect from a good cruise and the staff and ship did not disappoint. Our room on deck five outside view was very roomy and had a very good size bathroom. The food in the restaurant was all very good and plentiful. The entertainment was very good although we didn't think the speakers were very interesting. It would have been nice to have had some movies on the days we were at sea rather than days in port as we were out on excursions. We Would recommend the Magellan and looking forward to our next cruise with CMV . Read Less
19 Helpful Votes
Sail Date: April 2016
First cruise ever, so we were a little apprehensive. But as the Magellan ship is a small/medium size it is a good choice for a first cruise. Embarking at Newcastle was great and very easy. The steward met us and showed us our free ... Read More
First cruise ever, so we were a little apprehensive. But as the Magellan ship is a small/medium size it is a good choice for a first cruise. Embarking at Newcastle was great and very easy. The steward met us and showed us our free upgrade room from the 4th deck to the 7th. We were surprised how big the cabin looked, and the bathroom & shower were bigger than we had hoped for.there was shampoo & shower gel dispenser in the shower and little bars of soap on the sink. The room had a big picture window was made the room very light and airy. Plenty of wardrobe space & the TV had bbc,itv etc. We didn't take the drinks package at £17 per person but plenty did and many said they had got there money's worth. But drinks are not expensive on board so we just paid as we went along. The food was a bit of hit & miss but overall the Raffles Bistro faired better than the restaurants for food. If you eat in the restaurants you get free coffe,tea & water. The shows on board were ok, although to be fair we didn't bother much with them. All the staff are just so lovely, nothing was too much trouble. You do pay £5 per day for tips which will be added to your bill at the end of the cruise. I read some reviews that said take your own water bottle, but there is a big sign on the water dispenser that tells you not to, so we didn't as it makes perfect sense health wise. Staff offer you antibacterial gel for your hands at every restaurant which again is a thing you must do to protect not only yourself but the other passengers. My disembarkation was a mess, as I hold a USA passport they make you walk to the bus them onto the terminal to go through immigration and as it was snowing very heavily I got soaked and had to return to the ship to disembark an hour later. No staff told me this otherwise I wouldn't have packed my jacket! Don't bother paying for the wifi, it's just rubbish and not worth the money as it ties so long to get onto it, even to just check emails is just so frustrating. If you want a leisurely cruise without all the nonsense of the big mega ships try this ship. Read Less
1 Helpful Vote
Sail Date: December 2015
Passenger handling through Tilbury was very quick and surprisingly warm for December! Our cabin was spacious, well appointed and extremely clean. Our steward was a lovely chap who was very pleasant and offered to help us at all times. Al ... Read More
Passenger handling through Tilbury was very quick and surprisingly warm for December! Our cabin was spacious, well appointed and extremely clean. Our steward was a lovely chap who was very pleasant and offered to help us at all times. Al staff encountered were extremely pleasant and so friendly. We ate in the buffet restaurant for breakfast and the Kensington restaurant for dinner. The service was superb in both. Meeting strangers for the first time at dinner is always interesting but the friendliness on this ship made it so relaxing. Our dinner and wine waiters were extremely good, making us laugh with their little jokes. The bar staff were so friendly and polite. The reception staff were so professional and helpful. We would definately go on this ship again and are looking at future cruises. Read Less
2 Helpful Votes
Sail Date: May 2015
In the early stages of our cruise, we had a significant change of port time ashore in both Stornoway and Torshavn. The full day in each of Stornoway and Torshavn was reduced to just half a day and that was done without any on-board ... Read More
In the early stages of our cruise, we had a significant change of port time ashore in both Stornoway and Torshavn. The full day in each of Stornoway and Torshavn was reduced to just half a day and that was done without any on-board communication or more importantly, any explanation being offered. Whilst we understand that CMV need to get paying tour guests ashore quickly when at anchor (Stornoway), we think that the maximum number of tenders should be deployed in the early stages, until all passengers who want to go ashore are landed - then the number of tenders can be dropped back later on. We lost over an hour of our reduced time in Stornoway (seeing only 2 of 4 tenders in operation and that from a distant anchorage) and then we were asked back early too, which frankly rankled and made us feel "2nd Class". The lack of awareness and communication on-board by the cruise management team exacerbated the frustration felt widely on board. On a bridge visit, the Captain confirmed that he had not altered the port times in both Stornoway and Torshavn for any on-board operational or weather reasons. We lost confidence and our sense of relaxation early in the cruise about the rest of the itinerary being the one that was sold to us. It took time before that sense of being on a carefree holiday returned. Fantastic front line staff; excellent, courteous and friendly service. We liked the smaller ship and the friendly atmosphere on board and the itinerary proposed and sold to us. Conditions allowing MV Azores to get into Heimaey in the Westman Islands and docking in the tiny port, was the highlight of the cruise for us and an impressive bit of pilotage and ship handling, to squeeze in and come out again (unusually stern first all the way). I have posted a link below to the photos for the day at Heimaey: https://plus.google.com/photos/109375469948758953851/albums/6159112519882751617 The "middle management" on board was, regrettably, not of the standard set by the front line staff. We had to enquire and chase up several times, the Arctic Circle "crossing the line" certificates. In the end, we had to take a certificate out of a cardboard box and fill it in ourselves on the last day of the cruise! The Arctic Circle crossing was never announced or made anything of - a missed opportunity. The food standard was generally very high and we certainly ate our fill! A small matter of running out of butter and orange juice before the cruise ended, but we survived! The organisation of the hot and cold drinks together in the Lotus Grill needs re-engineering, as the existing poor layout caused constant "traffic jams", especially at breakfast on arrival days. We found 7 days of port arrivals in a row, pretty tiring. We would have paid more for a cruise where the ship stayed two days at both Akureyri (Capital of the North of Iceland) and Reykjavik (the actual capital). There is so much to do in both places, that one day wasn't enough and it would have been nice to have two days where a return to the ship had no pressure of missing a sailing time! Read Less
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