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14 Helpful Votes
Sail Date: March 2018
Coach transfer We arrived at Victoria coach station, greeted by cruise and maritime representative. Suitcases were put on coach, We did not see them again, until they arrived outside cabin, Embarkation On arrival, we were told to ... Read More
Coach transfer We arrived at Victoria coach station, greeted by cruise and maritime representative. Suitcases were put on coach, We did not see them again, until they arrived outside cabin, Embarkation On arrival, we were told to take a seat, wait for colour of our tags to be called out, this was a matter of minutes, we then proceeded to get the boarding card, then Register our Credit cards, this was done all very swiftly, no hanging around we was on the ship within 20 minutes, Cabin 7126 Our cabin was a superior inside 3 birth, which was spacious and had two very comfortable double bed, and bunk bed, There was a generous sized en suite including toiletries. There was plenty of storage space, three large wardrobes, It was kept beautifully clean by our cabin stewardess who came in twice a day to ensure it stayed that way. It Was equipped with air-conditioning. Raffles Bistro, (self service) commonly Known as pig troff, Not quite the case this time, Food was excellent, different each day, and plenty of it. Dinner Waldorf Restaurant 1st sitting, 5 course dinner! Well what can one say? Well presented as if I was in a first class restaurants, food was delicious, lots of it, there was 27 different cheeses on board boat ship, Cheeseboard was different every night, The staff in the Waldorf were amazing, nothing was too much trouble, I like port with my cheese, port was not on the drinks menu in this restaurant, but the waiters soon got it organised that I was to have my port and Calvados at my table every night, we even made small changes to Our food orders, we even ordered a prawn cocktail one night, which was specially prepared, nothing was too much trouble, Drinks on board We had drinks package, I drank my normal for on cruise, by god they were not watered down or full of ice like some cruise lines, you could get intoxicated quite quickly. Entertainment Magellan show team were first class with great shows each night, two special guests performing, as well as many and varied day time activities. The part nobody wants to see. Medical department My mother was taken ill, blacked out, days into the trip and needed to use the ships medical department. The treatment She received was first class 3 ECGs blood tests, all don and results back in 30mins, the doctor decided to have our cabin changed, to 5034. she was put on heart pills and sent to bed, and go back next day for another ECG, she was then fit to enjoy the rest of the cruise. On the day leaving the ship, doctor had written a full report, which was left in the cabin to take way. Cabin change 5034, Our cabin was now a superior outside which was spacious and had two very comfortable single beds. With bunk bed, There was a generous sized en suite including toiletries. Also included were tea and coffee making facilities. There was plenty of storage space and it was good to have a window. Was told to put all clothes in suitcases, and they would to the rest within 10 minutes the cases were at the new cabins door. Cruise director Word got around my mother was taken ill, when the cruise director, stopped us and asked my father how his wife was, as he had heard she was taken ill, every day if he see us he asked how she was, The ship, Old looking on the outside, but new modern on the inside, lick of paint here and there on the out side, handled with weather quite okay, not a problem for me.... loved it Now the negative bits I can’t think of any! Read Less
Sail Date: June 2012
We went on the 10 night cruise leaving from Leith, Edinburgh for the Norwegian fjords and the midnight sun. We came back sunburnt from being in the Arctic! Embarkation was so smooth, from home to our cabin in under one hour. We had a ... Read More
We went on the 10 night cruise leaving from Leith, Edinburgh for the Norwegian fjords and the midnight sun. We came back sunburnt from being in the Arctic! Embarkation was so smooth, from home to our cabin in under one hour. We had a deluxe cabin (Pacific Deck 7 Cabin 434). After reading the divided reviews in Cruise Critics, I was seriously apprehensive but I need not have been. The cabin was OK in size- about sizes with the deluxe cabin we had on the Celebrity Mercury (now Mein Schiff 2). The only extra space we had on the Celebrity cabin was a balcony which we hardly used due to the bad weather sailing to Alaska. The cabin attendant on the Marco Polo we had was called Iryna she was brilliant- rooms cleaned well, replenished used items immediately and left the cabin well made up and tidy twice a day. She turned down our beds each evening. The Bistro tended to be very busy though we never found a problem getting seats. I noticed some people complaining about having to eat fish and rice...well... for some cultural groups and cuisines..that is fine and really quite delicious. However there was a range of foodwith some variation for the salads, cakes and main dishes. We ate in the Bistro for breakfast and lunch and in the Waldorf dining evening evening. The food in the evening was excellent. The portions were reasonable, not large but with five courses, it sufficed. We had really nice people at our table which made each dinner evening something to look forward to. We thought the drinks were reasonably priced for a cruise ship. If you drink wine with your evening meal, best to get a package. We got a wine package for £80 which bought you 5 bottles of wine plus 10 bottles of water or 6 bottles of wine with no water. The water gets delivered to your cabin and we found having bottled water was very good. I also used the gym and sauna each day as well as using the whirlpool in the top deck several times during the cruise. The weather was very hot.. and so people sunbathed as we cruised into the Arctic. So do bring light wear and not just wintry wear. The evening entertainment in the Lounge was energetic and there are some very talented young people who provide a fast paced 45 minute entertainment each evening. Other activities on board cover a range of tastes from Tai Chi (these classes with Nicola were great) to craft sessions, line dancing, bingo and quizzes. There is a jazz bar area which I loved and classical music in the Captain's Lounge. I indulged in four massage sessions in the Jade Wellness Clinic and if you can get a lady called Inna- she is very good. Shore excursions were a tad pricey. We did not take an excursion at Molde or in Tromso. We walked about in Molde and enjoyed the peace and quiet of the boat when docked in Tromson. We went on the the Trollstigen Road trip, the ferry trip in Gerainger fjord and onto to Dalsnibba (too short a time at the top - only 15 minutes), the trip to the Viking Museum in Leknes(Lofoten Islands) and of course the trip to the North Cape. I have to say that our trip days were great because the weather was just perfect. I think we picked the right trips to go on- however all these trips cost us £540 for both of us- rather a lot. We went on this cruise as we wanted to relax and de-stress as our jobs are extremely demanding. We did de-stress and yes,our cocktail and drinks bill was somewhat large. You make from it what you put in. If you are determined to find fault, complain and moan, then yes, you probably will find that. For example, the shower pressure is not great and it is difficult to get the temperature level of the water to stay constant but overall, it was fine. However if you are a positive person and not parochial in attitude and look for things to enjoy, then you will. The staff at every level was just fantastic. I too noticed comments about Eastern European staff being unfriendly, I did not find that so. To begin with some are more reserved but when you get talking, its fine. If you take an interest in the various staff, they take an interest back. We liked the 'no children' atmosphere on the boat- we do have children so it is not about not liking kids but about the peace and quiet. The ship is small and so there is less to do on board but a couple of good books, an iPod and just a preparedness to relax will see your blood pressure level plummet. We enjoyed the cruise so much, we have booked again next year but this time to head even further north to Spitzbergen. We booked while on board and got a very good discount. Read Less
Sail Date: June 2012
We booked this cruise just three weeks ago and took advantage of a newspaper advertisement for 8 days in the Fjords/Orkney Island for less than '£700 for the two of us. We thought OK an inside cabin will not be the best but for ... Read More
We booked this cruise just three weeks ago and took advantage of a newspaper advertisement for 8 days in the Fjords/Orkney Island for less than '£700 for the two of us. We thought OK an inside cabin will not be the best but for the price we went ahead and booked it anyway. Wow were we surprised as our cabin was very large with a wardrobe each and two sets of drawers for our clothes. The cabin was very bright with mirrors making it seem even larger. The food was excellent and equally the evening entertainment. The staff were fantastic and the hosts were amazing. We met so many nice people on board and shared experiences of past cruises. Didn't use the pool but did enjoy the three jacuzzis in the sunshine - beware take plenty of After-Sun if you burn easily like I unfortunately do. The gym was quite modern and I used it twice. There were daytime activities such as Bingo, Quizzes etc but we didn't take part in these as we were happy to relax with a book instead. Daily news-sheet to keep up-to-date with all the news back home. My husband's birthday was lovely with the ship's crew singing and playing Happy Birthday even though we never mentioned it, he just wanted a quiet birthday away with no fuss LoL. Two formal nights and the rest either casual or semi-formal. There was always the opportunity to dine in the buffet restaurant if preferred. We chose the 8pm sitting and enjoyed the entertainment at 10pm followed by cabaret etc into the wee hours. Ports of Call were: Hellesylt, Andalsnes, Olden, Skjolden, Bergen and Kirkwall. They were all very different and there was plenty of time to explore them all and enjoy the beautiful spectacular scenery. Would we go again? You bet!!! Read Less
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