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397 Cruise & Maritime Voyages Europe - British Isles & Western Cruise Reviews

Having cruised many times before I decided to try a different cruise line for a weekend cruise sailing from Tilbury. The staff on Columbus were lovely and provided good service. The ship, however, was very old and tired in some areas. ... Read More
Having cruised many times before I decided to try a different cruise line for a weekend cruise sailing from Tilbury. The staff on Columbus were lovely and provided good service. The ship, however, was very old and tired in some areas. This cruise was certainly being run on a budget with poor quality food with a limited choice range, a buffet that closes for much of the time and mediocre entertainment. We got back on board at 2.50 hungry and the buffet was being closed whilst we were trying to get food. I have never experienced this before on any cruise. Others arrived back later and could not get any food. Windows were so dirty we couldn’t take advantage of the views inside the ship. I would compare this cruise to staying in a 2 / 3 star hotel and if this suits you then you would probably enjoy this cruise line but it’s not my cup of tea. I would not cruise with Cruise and Maritime again. Read Less
Sail Date October 2019
We where a booking a 9 - they originally spilt us onto to tables of 4 with strangers but after a request we where all put on a table together which is why we booked a cruise so we could all have our meals together Was very very ... Read More
We where a booking a 9 - they originally spilt us onto to tables of 4 with strangers but after a request we where all put on a table together which is why we booked a cruise so we could all have our meals together Was very very impressed - I’m coeliac (gluten free) never Been on a holiday where Where I could eat the same as everybody else - anything I asked for they could give me. Our waiter always remembered I was gf We where a hen do and the staff where so friendly The only thing I would say they need to sort out where the toilets They seemed to get blocked a lot The entertainment was very good - a little hard to get seats in the bars if u where on second sitting Evening disco was very good but would say they need to try and alternate the music as we went 2 consecutive nights and the music was the same - though DJ Brady was very friendly Read Less
Sail Date October 2019
We knew someone who had enjoyed a Seine river cruise from Newcastle on the Fred Olsen line and they had enjoyed it immensely. So when this cruise came up with C & M and sailing from Liverpool we jumped at the chance because we always ... Read More
We knew someone who had enjoyed a Seine river cruise from Newcastle on the Fred Olsen line and they had enjoyed it immensely. So when this cruise came up with C & M and sailing from Liverpool we jumped at the chance because we always use C&M.all of the other cruises (4) have been brilliant from Accommodation, Food, Staff (except 1 last year) and the trips ashore at the ports. We are a couple 15 minutes in a Taxi from the Cruise Terminal at Liverpool which is handy and we know all about the improvement in the city over the past 20-30 years. On day 1, the boarding went very smoothly and we were on board within the hour and sitting in our favourite Taverner's Pub.Our room and our Steward were very good throughout our trip. The ship could do with a little TLC this winter for next season but not too bad really. Our first problem came at the Raffles Bistro were we noticed that the meals were not up to the usual standard. The Beef and the Lamb were pretty tough and little things like vegetables were under-cooked to still firm.The breakfasts were dire all the way through with the Bacon being too salty to eat most of the week and the Scrambled egg was like light yellow Porridge and very runny. I will say though that the Soup; of which there was always two varieties was always very tasty and I survived on that and Puddings( except the Bread and Butter pudding, which was on pretty much every day but if you like that, lucky you). The entertainment was pretty average for this boat but we did have a couple of excellent nights with the Staff late night quizzes and games, 10/10. The service was slower than normal as the Staff seemed to be working 2-3 bars at the same time, ( the Taverner's Pub/the Sinatra Bar and the Captains Club) were all slower service than you normally would expect), this was very disappointing when trying to get served.We did have some very good waiters and Bar staff but they were rushed off their feet all of the time. Going ashore was a nightmare as they operated a ticket system for boarding the buses into the Town centers, form A-Z. We got Y on the first trip to Rouen and never got on the bus until 17:30 and into the Town Center at 18:30 because of the Rush Hour and there were more buses coming from the ship behind us. To cap it all everywhere, except the Bars was closed,it was pitch black and pouring with rain(can't blame the company for that though!). we stayed for a drink and got the next bus back.The next day we sailed down the river to Honfleur and we got the letter H. To be fair they organised more buses this time and it appears a good time ashore was the norm, though I don't know what time the last people got to Honfleur after us.we were at sea for almost the next two days until we reached Dublin. Guess what? there were no tickets and loads of Double Decker Buses and everyone got off within the hour. We did enjoy that day very much, except for my wife and I getting lost and walking for miles until we caught the next to last bus back to the Ship. That was my faultas the Wife said. Read Less
Sail Date October 2019
We chose this cruise as it was from Liverpool, which is much nearer for us than Southampton and much easier than flying. The ship itself, Magellan was old, we knew that before we booked and that as far as we were concerned was fine. We ... Read More
We chose this cruise as it was from Liverpool, which is much nearer for us than Southampton and much easier than flying. The ship itself, Magellan was old, we knew that before we booked and that as far as we were concerned was fine. We also understood the general age of other holiday makers would be 50+, that also was ok by, we are 50 & 54. Our main problem was that eating on board was aimed at a certain group of people be this older than us or not it was very regimented. We never used the main dining rooms as we just wanted to relax and be informal also being honest we aren't the type of people who want to sit with other people every night for our meals and there where no tables for 2 offered. The food on the buffet always seemed to us to be very similar, 2 choices of meat, 1 of fish and then pasta, boiled rice and frozen vegetables to go with it, all very edible but very predictable. Quite often we just had buns and cheese, deserts were also very much the same every day. Bread and butter pudding, made from the left over bread rolls from the day before and then some separate little glass dishes with mouse type cakes. Like we said edible but quite predicable after a day or two. Our main problem was that if you ate at 5ish and fancied a snack or even a biscuit before bedtime there was nothing. All food finished at 8.30pm unless you were eating second sitting in the main dining room, which of course some people were happy with but on holiday we like the freedom to relax and not clock watch. By day 2 we learned that people took biscuits or scones up from the afternoon tea which was served between 3.30 and 4.30 in Raffles buffet and wrapped them in serviettes and put them in their cabins for supper. We have always experienced 24 hour dining on other cruise lines and like the relaxed atmosphere you get with that choice. I should mention there was a supper trolley at around 11pm but we only saw it once what we saw was 2 waiters with trays going round the bars and lounges(the ones that weren't shut for private parts, which a lot were) We visited Rouen, Hornfleur and Dublin, Dublin being the only port that wheelchair users of anyone using wheeled assisted frames could get off the ship. CMV announced this was down to the ports which was probably the case but we really felt this was wrong. Having said all this, we thought the staff on board were lovely, helpful and kind as were all the other passengers were spoke to. Our cabin and all the public areas were immaculately clean and well kept.Shuttle buses were provided free of charge from the port to the center and frequent enough not to cause too much trouble. Would we use CMV again, yes probably if the price was right and we could visit ports we wanted to see. Read Less
Sail Date October 2019
Scenic River Seine Sail plus French stop offs and Dublin on the way back. Unfortunately this did not work out as planned this cruise line need to change their winter timetable to ensure you are arriving at places no later than midday. ... Read More
Scenic River Seine Sail plus French stop offs and Dublin on the way back. Unfortunately this did not work out as planned this cruise line need to change their winter timetable to ensure you are arriving at places no later than midday. Rouen was 3pm far too late, too cold, too dark and shops closing, the queue for shuttle bus numbers was non stop and they were still calling them off at 5.30pm when most people then decided to remain on the bus and come straight back as the journey was taking around an hour. We decided not to bother getting off at all.Honfleur the next stop was much better and as the shuttle into the town was only ten mins rather than longer plenty of opportunity to get there and back okay. Dublin our last stop was again quite a lengthy transfer into town ours took an hour due to traffic but only to an area where the terminus hop on and hop off buses were rather than central so unless you liked walking you were obliged to use those which a lot of people didn't want to do so again when this was realised stayed on the shuttle bus and came straight back to the ship so we felt there had been insufficient information about these ports of call for people who were not paying for the organised ones from the ship. This ship let down the disabled people very badly, when awaiting disembarkation at both Rouen and Honfleur days annouchments were made that the gangway could not accomodate wheelchairs so they could not get off. They were saying this was down to the french port authorities I would say they should have known this as people were trapped on board. I personally saw one man shuffling down the gangway on his bottom with his chair at the bottom to be able to get off a sight I would not wish to see again in this day and age and totally blame the ship for taking these peoples bookings under false pretenses.The dining and food quality on board was excellent and that gets full marks, sadly however no dedicated daily afternoon tea only twice over the week and no late supper just a few nibbles on a tray a steward wandered about with around 10pm.We saved buns from breakfast and fruit to have in our cabin as there was tea making facilities in there.The overall bar and entertainment experience was good but the theatre was dreadful for viewing no matter where you tried to sit it was either eye level glass panels or large posts in your way so a thumbs down for that! also the ship was far too cold everywhere with the aircon on high not necessary in the winter! We managed to turn ours down and off intermittently in the cabin, but I still got a stiff neck to come home with! There were a large number of private groups on board who kept blocking off the public bar areas both in the day and early evening which we found totally unacceptable on such a short cruise that we were not allowed to go where we pleased, when we paid the same as they had. One night in the bar near the restaurant where you went for pre-dinner drinks at 5.30 they were still in there from the afternoon standing up giving speeches so you didn't feel you could intrude this we found along with many other people to be totally unacceptable, on a ship this size they should have been given a private area not the public bars.The crew and staff were very obliging nothing was too much trouble but as this ship sails from Liverpool therefore mostly an english contingency using it we feel they let themselves down on customer service.I will end by saying that although we wont use them again others probably think this is the cruise market and was okay but there are better ships out there.Another note of caution if you are thinking of paying for port parking at Liverpool DONT there is none our pack contain instructions and a parking permit for a car park burnt down over 12 months ago and they had never changed their website! we ended up being put into a fenced gravel compound for the week not the undercover 24hr security we were expecting! So board the Magellan at your peril and definately check out docking times and distance to places from the ship. Read Less
Sail Date October 2019
Ship in general was a reasonable size. Very Clean. Rooms were spacious. Enough room for everything. The staff was fantastic ! We had Alex and Avetik in the dining room ( they were awesome – great recommendations and super kind ) and ... Read More
Ship in general was a reasonable size. Very Clean. Rooms were spacious. Enough room for everything. The staff was fantastic ! We had Alex and Avetik in the dining room ( they were awesome – great recommendations and super kind ) and TUN was a great room steward. The food. Supper was very well presented. My husband liked the cream soups. I liked most if not all the appetizers. We were very lucky to be there for a special Halloween Gala. The food was more than lovely and the Entertainment was great on this night as well. The pools and outdoor areas were really not open. It was chilly and rained most days. The ports of call I really liked. We came from Canada and had travelled specifically for this cruise- it took a bit of time and we loaded at Dublin. I am now a HUGE IRISH fan. The people. The Food. Everything. The port – well – it is a busy industrial port. Not really meant for a cruise ship but all the same Embarkation went well. We were early for Embarkation and in pouring rain and they let us on the boat before our time. We decided to press a couple pairs of pants prior formal night and had not realized there were no irons aboard for safety reasons. So on the ship we headed up to the lunch buffet. Which I liked – Super busy though. Very difficult to find seats as there was no outdoor sitting area and meals were at set times. Breakfast was difficult. The orange juice and the apple juice seemed either highly diluted or perhaps powdered tang. It was best to take water. Coffee was good. Very good. The scrambled eggs were a pale pink – every day. I thought maybe it was an Irish thing – but NO – we had breakfast in Ireland several times after and did not have pink eggs. There was a very likeable fellow manning the omelette station and he was busy doing eggs over easy and poached as well. So that was a lifesaver. The Sausages – too large and most were not cooked thru. The bacon is a different than in north America and is not crispy. The muffins were plain white – no bran or flavors. Breakfast was not my favorite meal. The staff were great on the buffet as well. Lunch was good with a carvery , a curry and a couple of traditional British dishes. The Waldorf helped the buffet by basically doing a copy cat of the menu and there was always space there. We only made it to the tea once and it was fine. Tea biscuits and jam, sandwiches a bit soggy but in general okay. The Shore Excursion was a bit of a muss up for us as we had booked the Paris Trip from Rouen and it was booked about six weeks prior but our name was not on the list. We were on the waiting list and it did not look good until the last minute. Very thankful for this as we had travelled quite a way and my husband had never seen Paris. So as far as Excursions at others ports we went on our own. At Liverpool Day 1 – we walked to the St. James train station and took the train to Chester. It was awesome despite the rain. We walked the wall, watched buskers and generally loved it. With the rain – trains were delayed getting back however but we made it back for supper. On day 2 in Liverpool we took another train on Mersey Rail to New Brighton – and walked the water promenade. The waves were crashing with the wind and it was great. Gorgeous well kept town. We then jumped on a Hop On Hop Off bus – we had pre-booked with Expedia. It was a very interesting city and the guide was excellent. Loved this. We did not Hop back on and were tired and headed back. Thankfully the next day was at sea. There was not a lot going on and we rested. The next day we arrived at Rouen – and took the Paris tour. It was very good – more rain. Interesting guide. Should have driven by Versailles really. This cruise has quite an elderly clientele and a high percentage are not mobile for various reasons. It was difficult for disabled persons to get on and off the ship/bus . It held up others and there is general worry that someone will get hurt. We are late 50’s but are very mobile and walk several kilometers a day but this is not the norm here. I would have enjoyed dancing many nights but the ship does not have a disco or really any modern dance music. I would have also liked more physical fitness activities like yoga in the morning or stretch or zumba classes- but only 3 days had a 9 PM class and we missed them. At Honfleur – it was a quick walk into town. We decided to hike up to the top of Mont Joli. It was steep but fine. Coming down it was a walking path. Gorgeous views from up there. Loved this town – at least 4 very interesting churches, a market and a lovely park by the water. The River Seine itself was interesting . I had no idea there was that amount of industry in France. They are making windmills and manufacturing tiles and exports in the extreme. Their economy appears robust. Another day at sea with a wonderful Gala dinner with our fantastic Irish friends. We are won over. Stayed a few extra days to see the gorgeous Irish countryside and seaside. What a great country and such a sad past. Read Less
Sail Date October 2019
This was our first cruise and we are both in our mid 50s and still at work so this is our completely unbiased review about the Marco Polo ship. Firstly I have to say that this cruise ship has a non child policy and that the average age of ... Read More
This was our first cruise and we are both in our mid 50s and still at work so this is our completely unbiased review about the Marco Polo ship. Firstly I have to say that this cruise ship has a non child policy and that the average age of the passengers was at least 70 plus. The whole experience we found to be excellent. Embarkation and disembarkation was well organised and everything went to plan. The cabin (ours was inside on deck 7 ) was all we needed. The beds were comfortable there was plenty of room, the tv had entertainment on and also plenty of info about the cruise as it proceeded. The staff were wonderful. Nothing was too much trouble. They were kind, courteous and very respectful and considering some of the pompous, arrogant passengers we witnessed they had to deal with we admire them for keeping their cool and composure. Indeed the one disadvantage was some of the fellow passengers. Yes we did meet some lovely people but they also had the same opinion that we had that some people are never satisfied and really think that they are far superior than they really are. Some of the complaints we heard were quite frankly pathetic. If some passengers were used to been pampered on Cunard then they should go back there!! So going back to our experience the food was excellent. You have 2 options the Waldorf restaurant and the buffet lounge. The menus were the same but the Waldorf was waiter service. We ate breakfast and lunch in the buffet and dinner in the Waldorf. I would recommend to dine for dinner in the Waldorf. If you can tolerate your fellow passengers you are dining with the food and service was 5 star. 5 courses I can honestly say I could not complain about one of them. Fantastic presentation and superb quality. There was plenty of entertainment on the ship for all concerned, the gym and sauna were excellent and we also had a tour of the bridge where we found the crew to be informative, friendly and helpful. We did 6 excursions all very well organised and that was a theme through the entire cruise excellent organisation. Yes the ship looks a bit tired in certain areas but generally for us it was a touch of luxury. So in summary we enjoyed it immensely and would we book with CMV again YES. Read Less
Sail Date October 2019
We booked this cruise mainly for the price. For 15 nights we paid what we would normally pay for 7 so thought it was a good deal. Very very wrong. First mistake was choosing- accidently- the 'free coach and ferry' option. ... Read More
We booked this cruise mainly for the price. For 15 nights we paid what we would normally pay for 7 so thought it was a good deal. Very very wrong. First mistake was choosing- accidently- the 'free coach and ferry' option. Information was very scant and nothing was confirmed until the actual tickets arrived. Did not get any response from emailing CMV customer services for information. The cruise we chose did NOT start at Tilbury on board the ship. We had to be at Tilbury for 11.00 pm when a coach collected us and took us for a 2 hour drive to Dover. At Dover we boarded the 02.00 am ferry to Dunkirk. From there was a 3 hour drive to Rotterdam to join the ship. Although the journey was very comfortable and went smoothly, it was totally exhausting as sleeping on a coach is not ideal. We did not know this until it was too late to change or cancel. If we had known we would not have booked. To actually get on the ship at Tilbury would have been another £400 for the 2 of us. On arrival at Rotterdam we were checked in quickly and efficiently and taken straight to our cabin 6228 on deck 6 as we were told it was ready. When we got there the cabin steward was still cleaning it. Probably the worse cabin we have ever seen. 2 single beds with 2 very small duvet covers with surplus cover hanging over the edge. Very old furniture - in fact we went on this same ship 10 years ago when it was the Ocean Village and the curtains were exactly the same as was was the furniture. We prefer to use the buffet on cruises simply because we are not the type of people who 'dress up' for dinner and neither do we like sitting around a table with up to 6 other people. This was the first cruise out of 16 we have been on where the buffet was open only at certain times of the day. Breakfast was from 7 - 9.30 - lunch was 12 -2, afternoon tea was 3.30 to 4.30 and dinner was 6 - 9.30. In between there was only tea and coffee machines available. And NO water. Unbelievable considering we were visiting hot countries and water is essential. The food was absolutely disgusting and we actually thought we were on a vegetarian cruise. I have never seen so many dishes of vegetables. Cauliflower curry, undercooked fried fish, cold potatoes, chips only served twice in 15 days (not that we live on chips but the are always a good standby). Most nights and indeed some afternoons we lived on burgers from the alfresco bar on deck. This had a great choice of fast food - burgers or hot dogs! At least they were edible. At 3 different ports we ate off the ship purely out of hunger! Entertainment was awful. The theatre had the ships cast dancing and singing every other night and they were very amateurish. Singing was terrible and very loud. There was a 'famous guest impressionist' who nobody had ever heard of and we walked out after 5 minutes. Did not sound a bit like any of the people he was supposed to be impersonating. There was little or no entertainment inside the ship apart from quizzes, bean bag skittles, bingo and more quizzes. A BBQ on deck was a wash out as it was started during pouring rain and just moved under shelter. On sea days of which there was 8 there was no extra entertainment laid on at all. We quickly noticed that the crew were only friendly if you were spending money at bars or in the coffee shops. Public areas were the one big difference. Absolutely spotless, and it was clear these areas were where the money had been spent on refurbing. All very comfortable and nicely decorated. Unfortunately ALL the windows looking out to sea where so dirty you couldn't see out of them. Overall the worst cruise we have ever done and would not have booked it if more information was available. With any other cruise line you could find out absolutely anything and everything before you book to make deciding easier. Read Less
Sail Date October 2019
We booked this cruise in July 2019 and paid £1039.00 each for an inside guarantee cabin. This same cruise with same grade of cabin was on sale in September 2019 for £629.00 per passenger from Tilbury and £615.00 from Rotterdam. That ... Read More
We booked this cruise in July 2019 and paid £1039.00 each for an inside guarantee cabin. This same cruise with same grade of cabin was on sale in September 2019 for £629.00 per passenger from Tilbury and £615.00 from Rotterdam. That is a reducton of approximately 60% in price for people booking late. We have been on 10 cruises with CMV because they have, on the whole, offered good value for money and allowed people in our modest financial circumstances to experience cruising. We are "Platinum" Columbus Club members. We are disgusted that CMV can "rip-off" their customers in this fashion and expect no repercussions. Well, CMV, we have limited finances and are not prepared to subsidise other passengers to this extent, especially in light of the loyalty we have given your company in the past. That clearly counts for nothing in your view and the pious words of thanks during this cruise from your Cruise Director, Mr Charlie (how appropriate), to the assembled Columbus Club members for their loyalty sounded as cheap and nasty as the champagne served at that event. We will never cruise with CMV again. With respect to the cruise. The majority of passengers were aged 60+ years. Anyone of this age will tell you that it is difficult to get down onto a sun recliner and even more difficult to get up again. Yet the Columbus's decks were stacked with cheap plastic recliners and very few chairs. Other than aft and forward of the bistro on deck 12 there was nowhere to sit on the open decks. One had to recline or stand. The padded foam cushions for the recliners were filthy with soot from the funnel exhausts. The windows throughout the ship were filthy and obscured any view of the exterior. The food in the bistro was mainly edible but lacked variety and taste. The food in the restaurant was generally good but was served by slow, untrained waiters. Dinner took over two hours every night. When I and other passengers complained to the ineffectual but decorative head waiter about the poor service it did speed up but came with an attitude problem from the waiter which meant we ate in the bistro from then on. The crew member serving the hotdogs and burgers at the outdoor grill on deck 12 was surly and insolent and should not have been allowed to come into contact with passengers. Most of the crew were pleasant and helpful and Mr Rodrigues our cabin steward was exemplary in performing his duties and in the courtesy and helpfulness extended to us throughout the cruise. Thank you Mr Rodrigues, Sir. The cabin was spacious, comfortable, quiet and kept immaculately clean. The only negative was the corrosive industrial cleaning fluid in the bathroom soap dispenser that CMV claimed was "soap". The definition of entertainment depends on tastes. Personally I found it more entertaining to watch seabirds flying alongside the ship than sit through 45 minutes of so-called singers shouting out of key into a microphone. Literally painful. I know irons are not allowed in the cabins but I would have thought the Cruise Director could have borrowed one from the laundry to press his wrinkled trousers. I've seen better dressed tramps. For the first time in our cruising with them CMV actually called at all the ports listed in the itinerary but typically docked for only four hours in Lisbon, an ancient city full of architectural gems that would require four weeks, not hours, to see. Docking fees too expensive CMV? Last word. If you cruise with CMV do not book early. You will be ripped-off by their policy of heavy discounting for late bookings. Read Less
Sail Date October 2019
In early October 2019 we took a 3 night mini cruise on the CMV Magellan, which was built in the 80s and served as the Carnival Holiday, hence her dolphin wings on the funnel. We had booked an outside cabin and were assigned 6131. The ... Read More
In early October 2019 we took a 3 night mini cruise on the CMV Magellan, which was built in the 80s and served as the Carnival Holiday, hence her dolphin wings on the funnel. We had booked an outside cabin and were assigned 6131. The cabin had twin beds that could be made in to a double and a Pullman on the wall. As to be expected the cabin was dated by modern standards but on first appearance clean and would do us fine for 3 nights. We decided not to get the beds pushed together to make a double as it wouldn’t be quite big enough. Owing to the age and size of the ship we fully expected it to be different to our usual size of cruising, and were up for the small ship experience of getting to know the crew and fellow passengers. We knew the entertainment would be somewhat more sedate and the range of bars limited. Drinks prices were reasonable which was great since a drinks package was not available. £15 for a bottle of house wine isn’t too bad. Our assigned dinner table was in the Waldorf Restaurant on a table for 6. Our table companions were people who’d not cruised before and we all got on incredibly well. The food on the first night was tasty enough, particularly the Thai Beef Salad. The Carbonara didn’t appeal as it should NEVER contain cream! one disappointing aspect was that a number of times we were asked by crew if my partner Andy is my dad. I think about 15 times in total over the 3 nights with most being on the first night. After a couple of drinks in the pub listening to some Irish music and by chance meeting some ladies who follow our blog and MSC groups it was soon time for bed. On getting in to bed, I noticed that the light fitting above the bed had what appeared to be flies in it! After further investigation so that I could ask the steward when I saw him to give it a wipe, it turned out to be thick with dust Obviously this didn’t impact my sleep, and could wait until the next morning, just wasn’t nice to see (this fitting is open so it was easy just to put my phone up to get the picture. What did impact our sleep was the bizarre whistling noise heard intermittently through the night! I contacted reception and they just advised the ship was full and nothing could be done. Great. The next morning we went to the Kensington restaurant for breakfast which was served quickly. A range of traditional breakfast items were available to order, and we had a quick look at the buffet to check whether it was roughly the same. Andy didn’t enjoy his full English and thought the ingredients were cheap. I was surprised at the sauce on the eggs florentine – it wasn’t smooth in the way a Hollandaise tends to be, perhaps they were sat warming for a long time? It did feel as if it was an inconvenience to ask for another glass of orange juice. We watched the sail in to Dublin from the top deck and I had a cappuccino from the pool bar – again I think we inconvenienced the bar man as most of the customers were using the ‘free for all’ in the Raffles bistro to get their own hot drinks. We arrived in Dublin and took the complimentary shuttle to the city and took in the main spots such as the GPO and Temple Bar We headed back to the ship in time to change for dinner, and as we’d not eaten since breakfast and were on the late sitting went to the buffet to get something to tide us over. The evening menu wasn’t to our taste so we therefore went back out to Dublin and had a fantastic night out on the town, taking a taxi back to the ship at around midnight. It did seem strange to have a gala night when the ship was overnight in port with many guests out on an excursion for the evening! Unfortunately yet again we didn’t sleep well due to the thin walls but owing to the tiredness perhaps better than the first night. The steward still hadn’t done anything about the dust that I’d pointed out to him! For our second day in port, Saturday, the programme of events on the ship was the same as the day before – I.e. very little with activities such as take yourself for a walk, Christian meet up and jigsaw puzzles. By this point we’d decided that aside from the dust, thin walls and the noise the line just wasn’t for us even though there was nothing ‘wrong’ with the line. Fair enough the food and entertainment wasn’t to our personal choice but that’s exactly all it is – personal choice and we completely understand why others would actually find what they enjoy on this line. Then things got worse. We got back on to the ship and went to the cabin. We walked past one a couple of doors down that had the door open and an industrial blower. We got back to ours and lo and behold there was one in ours. The steward soon came to say there had been a small leak a few doors down, ours wasn’t impacted too badly but to give it an hour and we should be fine. Not a problem we thought an hour isn’t too bad and we could drop the bag and go on deck to relax. An hour and a half later we went to change for dinner. Andy has a bottle of cola by the window and went to get it. The floor was sodden. So much for an hour! There was no way it would be dry that evening or we could have the dryer going. Back to reception! I asked the receptionist what had happened with the leak and he was oblivious. We showed him the video of the wet floor and he replied that it wasn’t the cruise line’s problem and not their fault! We had to be very insistent to move cabin for the final night, so it was then back to pack earlier than we anticipated and to move. Our new cabin on deck 7 was of a similar standard – we didn’t bother unpacking for obvious reasons! There was a bag of laundry in the room that was removed promptly. We both noticed a tube of Pringles on the tea tray and thought it odd as there is no mini bar type service… On to the restaurant for dinner and we had another lovely time with our tablemates. The food again was tasty enough but really felt too similar to what we could have at home, whereas when we go on holiday we enjoy ‘different’ cuisines and more unusual choices. We both commented on how nearly every hot dish is served in a sauce – possibly because it’s easier to keep warm? On returning to the cabin that evening we were exasperated to find that the new cabin steward had placed someone else’s rubbish of a toothbrush, ratty old suit carrier and an empty sea sickness tablets box on my bed! Where on earth had that come from? Did she think it was ours that had been left elsewhere in the cabin since we had the cases on the bed ready to put out for disembarkation? Why were they still there from the last passenger? The mysterious Pringles has also gone so I can only assume that the room hadn’t been fully cleaned after the last guests had checked out in Dublin! A slightly better nights sleep followed after I’d calmed down however we were again up early to make sure we were ready to disembark as early as possible. We were ready to leave the ship after the issues and near sleepless nights! When our allotted time came to disembark we went to the gangway on deck 3. There was one last parting shot after queuing for 30 minutes or so. We were not allowed off the ship as reception wanted to see us. Back up to deck 5 to reception. Gave our details, the receptionist looked perplexed and searched for the details. It was regarding the flood and was to ask us to see reception when we got back onboard the day prior! Back down to queue again and we were finally let off the ship. We will not be going with CMV ever again after this. As mentioned previously we would have been happy to have turned round and said it was ok but not for us, but with these further problems our opinion is very negative. It was of course wonderful to see the Liver Building and the Cunard Building! Read Less
Sail Date October 2019
We had a suite which was very good. We ate in the walford which was very good. Breakfast not particularly good. The buffet was impossible to get a table. Dinner was very good. The entertainment was also very good. My only criticism of ... Read More
We had a suite which was very good. We ate in the walford which was very good. Breakfast not particularly good. The buffet was impossible to get a table. Dinner was very good. The entertainment was also very good. My only criticism of the cruise was that we were only told the date of the formal night the evening before we had a trip booked which meant we had 20 minutes to shower and change which was ridiculous. Passengers need to know the dress code for each day in advance before booking trips. Spoilt our experience. Drinks were reasonable. Staff were very friendly. The Spa was very good and reasonable. There were packages available but limited availability. Our excursion around dublin was very interesting and the guide was knowledgeable. The guiness factory trip was disappointing and over priced. Not for those who cant stand around or who dont like big loud crowd. Read Less
Sail Date October 2019
This was our first cruise so did not know what to expect but we absolutely loved it. We were told that Columbus was one of the smaller ships but when we saw it it looked HUGE to us! When we arrived at Tilbury, there was someone on hand ... Read More
This was our first cruise so did not know what to expect but we absolutely loved it. We were told that Columbus was one of the smaller ships but when we saw it it looked HUGE to us! When we arrived at Tilbury, there was someone on hand to remove our luggage from the car and we didn't see it again until we arrived at our cabin on board!. Similarly, when we disembarked, the luggage was taken from outside the cabin and we easily found it again at Tilbury. Our cabin was lovely, the people were friendly, the staff extremely helpful, the food was delicious and plenty of it. Unfortunately two of our stop offs had to be cancelled because of the weather but alternatives were provided and plenty of advance information about each destination so that we could decide what to do. We would most definitely go again on this ship - we eventually got to know our way around after a few days of getting lost! Read Less
Sail Date October 2019
WHY CMV COLUMBUS? --Baltic sailing --Smaller ship --Price DINING --We chose the late dining option for the Waterfront Restaurant. We also took most breakfast and lunch meals at the Waterfront. The food was good and nicely ... Read More
WHY CMV COLUMBUS? --Baltic sailing --Smaller ship --Price DINING --We chose the late dining option for the Waterfront Restaurant. We also took most breakfast and lunch meals at the Waterfront. The food was good and nicely presented. The pasta selections tended to be soggy or firm. Otherwise the entrees were satisfactory. The appetizers, however, were outstanding. The cafeteria on DGck 12 was always crowded, so we used it sparingly. ENTERTAINMENT --By far the best entertainment of any cruise we have taken. The small troupe of dancers and singers are exceptionally good. The comedian was outstanding too. The tenor regaled us with traditional opera as well as popular vocals. The Entertainment Team gets an A+ from us. LECTURES --On sea days we attended Power Point lectures by a Russian specialist on Peter the Great and the Romanov's as well as St. Petersburg's history and the Siege of Leningrad. She was very informative and set the stage nicely for the highlight of the cruise, namely our two days in St. Petersburg. There were other lectures and demonstrations as well, but we did not attend them. STAFF --All staff members struggle with English. It was often difficult to make our wishes know or understand them. The Reception Desk staff was very helpful however. CABIN --Out cabin steward was great, always looking after the room. 8133 is centrally located, but is above the Connextions Lounge so it could be a bit noisy at bedtime. Fortunately I have a white noise app on my phone that covered up the partying below us. WINE AND BEER --Being moderate drinkers, we opted for the on-board opportunity to purchase five bottles of wines for 85 GBP and ten beers for 49 GBP. We'd have a half bottle of wine at dinner and the Waterfront wait staff would save the other half for the next night. Occasionally we had an ala carte glass of wine for about 5.60 GBP. We did not have any specialty coffees or colas. EXCURSIONS AND PORT CALLS --We took only one CMV Columbus excursion, at Stockholm. The panorama portion of the excursion was horrible. Big bus, narrow streets, no views. But the Vasa museum was spectacular and we had plenty of time to see this amazing old ship that has been restored. ROTTERDAM. --We took the train to Delft for a self-guide tour. If you use the station nearest the ship you need correct change or else a credit card with a PIN. We walked to Rotterdam Centraal Station and took the trains (about 20 minutes). AAHRUS. --We hit stormy waters so we were diverted from Copenhagen to Aahrus, which was a pleasant surprise. Everything you want to see is just minutes from the ship and there is no need to buy an excursion. ROSTOCK. --A bust. The ship docked away from Wandemunde where you could catch a train into Rostock. A free shuttle was provided, but there was an hour and a half line to catch it. We did not go into Rostock or into Berlin (three hours bus ride each way). TALLIN. --We did this on our own. Outstanding. The old city is just a 20 minute walk from the dock. We toured both the lower and upper city and enjoyed a great lunch. ST. PETERSBURG. --We opted for a small group, private tour that cost about half of what CMV was charging and we had an outstanding time. HELSINKI. --For a small charge, I took the ship shuttle to the city center to meet an old friend. On my own. STOCKHOLM. --Too little and too far. The port time was shortened by the fact that the port is an hour away from Stockholm. And we had very limited time. Bummer, except for the Vasa museum. COPENHAGEN. --Rain, rain, rain. Plus very little port time. Just about the time the rain stopped we had to leave. More time needed. SEA DAYS --Two of our sea days were stormy and the ship rocked and rolled. It caused a three hour delay into Tillbury on the last day. EMBARKING AND DISEMBARKING Perhaps our best ever embarking and worst ever disembarking. We walked on quickly on Day 1. On the last day there was mass confusion, missing signs, and a traffic jam that prevented us from express embarking. Fortunately our hired car waited an hour overtime for us, but we had to pay an extra 20 GBP because of the ship's incompetence. Certainly they have had late arrivals before and ought to know what to do to relieve the chaos. They seemed clueless. Read Less
Sail Date September 2019
Have sailed with CMV before on Magellan and really enjoyed it, wanted to see St Petersburg so booked the Baltic tour. Embarkation was a dream, I was on in ten minutes from walks no in the door. Food on board was great throughout, with a ... Read More
Have sailed with CMV before on Magellan and really enjoyed it, wanted to see St Petersburg so booked the Baltic tour. Embarkation was a dream, I was on in ten minutes from walks no in the door. Food on board was great throughout, with a special recommendation fir The Grill, the lamb rack was amazingly good. Also had the surf and turf in the main dining room which has to be the best steak I have ever had. The entertainment team are great on Columbus from the evening shows to the daily quizzes and activities. Peter the CD was also very welcoming and engaging. Special mention to the singers on board, all being very good. Excursions were well organised and members of the entertainment team were our escorts, mention to Bradley who was not only a great entertainer but very engaging and helpful on excursions. The only downside was the number of moaning people on board, they seem to moan about every minor little thing like a coach being 10 mins late, they even had the gall to moan about us being re routed due to bad weather, the Captain did a great job, in keeping us sAfe and making sure we still had a day in port by shuffling the itinerary. I can’t fault Columbus, the crew are all lovely, the service is fabulous on all counts. Booking my next cruise with cmv soon. Read Less
Sail Date September 2019
We sailed from Portbury in Bristol which was great as we only live 40 minutes away. The embarkation was very quick and smooth and the luggage was in out cabin within a few hours of us arriving. We were sailing to the Faroe Islands and then ... Read More
We sailed from Portbury in Bristol which was great as we only live 40 minutes away. The embarkation was very quick and smooth and the luggage was in out cabin within a few hours of us arriving. We were sailing to the Faroe Islands and then on to Iceland. Our itinerary was for a stop in the Faroe Islands, 3 stops over night in towns around Iceland and an over night stop in Reykjavik. Within a few hours of leaving Portbury we were informed that due to bad weather we would not be able to visit the Faroe Isles and instead of travelling up the Irish channel we would be travelling into the Atlantic on the West of Ireland, this would give us another day at sea. Ok nothing we can do about the weather so decided we would make the most of being on board. This was by far the roughest sail I have ever experienced, we were nearly tossed out of our beds on the second night. During this rough weather the boat really did show it’s age. The bar staff, serving staff, cabin staff entertainment crew were all fabulous and very hard working, always had a smile on their faces and very engaging with passengers. Cruise and maritime obviously look after their employees as they all had good things to say about the company. But this really does not go for the reception staff. They were the most unhelpful sour faced bunch I have ever had the displeasure to meet. I think there idea of customer care was you are the customer and they don’t care. We were eating in the Kensington restaurant, the service was excellent but the food was only mediocre and at times just warm. The Raffles buffet was good for lunch but far to busy and nowhere to sit, the Waldorf was also good but closed to early for our liking and found ourselves being rushed out of there on most occasions. The theatre entertainment was Ok but nothing like you would get on the other cruise liners. They did have a guest speaker there some days who was talking about his rock & roll heroes and this was very good. There was some entertainment in all of the bars but again just Ok. The ship has had a makeover in the last few years but it’s age is showing, it really does look very tired in places. There were water stained ceiling tiles in most bars and painted over rust everywhere around the deck areas, hence my heading mutton dressed as lamb. The decor is Ok but the seating is so uncomfortable and most of the furniture on the back of the boat was broken. Read Less
Sail Date September 2019
To set the scene, I've cruised once before on the Marco Polo eight years ago - and vowed never to do a cruise again. A converted Russian ice breaker does not a cruise ship make - but did do us well through a gale force storm. 8 years ... Read More
To set the scene, I've cruised once before on the Marco Polo eight years ago - and vowed never to do a cruise again. A converted Russian ice breaker does not a cruise ship make - but did do us well through a gale force storm. 8 years later myself and the wife wanted to see Iceland, due to her medical conditions we can't fly, so the Magellan was the way to go. Reading through the reviews there's a lot of common points raised, which I can now confirm or deny: THE CORRIDORS SMELL Yes, yes they do. Like a sulfur smell, I would take a wild guess at venting from the sewage system. But oh yes, there's a definite smell there. THE STAFF 99% of the staff are fantastic and always wanting to help. There's a couple that let the side down, but with a compliment of 400 crew - that's next to nothing. These people are teens/early twenties, doing 11 hour shifts on their feet - doing menial tasks - and stowed away in bunk beds on deck 4 at the back of the ship. It's a miracle they could raise a smile at all. Of particual impressive performance are the cabin stewards. Our own, Maguan was exceptional - and even learn't our routine so he could have our room ready whilst we were away. THE FOOD I can only discuss the Bistro. This is at a level of just above home cooked food. Impressively they cater with vegan and allergy sections. All sections have potential allergies marked against each meal. This is a Bistro in a cut-price Cruise Ship - I wasn't expecting Restaurant class food - but the choice was great and enjoyed a good feed four times a day. ENTERTAINMENT Yeah, this is great for the CMV target market of 60's and over. But for the slighter younger generation (in their 40's) - there's not a huge range to try out. We did go to the big shows a few times, but more for the laugh of how appalling it was than to enjoy it. The singers would never get past an X Factor audition, and their dancing skills are definitely limited by a rocking ship, but choreography had been well thought out. Give it 20 years and they're doing 80's themes - I'll probably be loving it. I however did not appreciate the sound engineer being so bored at his sound desk that he felt he could look at Ebay rather than do his job EXCURSIONS Yep - they're expensive compared to what you could arrange for yourself at a visitor centre. But we wanted a relaxing holiday and wanted everything ready to go without the hassle of personally booking a trip - and therefore also perhaps missing the departure deadline. ROOMS We went for the most expensive that we're still left available. Twin Premium Ocean View - that were an extra £1050 per person. It was fine, but not worth the huge hike in ticket price. SHIP She's getting on a bit, and the last refurb was some years ago. Fixtures and fittings are beginning to show some age - and carpets are no longer plush or have a uniform colour. But she's very clean, easy to navigate, and help stead fast in some rough weather heading towards the west of Iceland. CONCLUSION I've been converted, I will definitely go on a cruise again. CMV are not providing plush fancy cities on the sea cruises here, but they did provide a holiday I will treasure and that gave me no real reason to complain. Maybe except for stinky corridors. EMBARK/DISEMBARK Absolute rubbish. Disordered, no clear instructions and a rotten start and end to a great holiday. We we're due to be doing Faroe Islands and onto Iceland, but due to poor weather the Faroes were cancelled. As a result over the course of the holiday, I got 5 days of absolute relaxation, waited on, good food, great coffee - and Read Less
Sail Date September 2019
We have travelled on many cruise lines...Oceana, HAL, Princess, Celebrity, Star Clipper etc and so are seasoned cruisers. We tried CMV as we were considering a world cruise. And we are very pleased we did The price does not ... Read More
We have travelled on many cruise lines...Oceana, HAL, Princess, Celebrity, Star Clipper etc and so are seasoned cruisers. We tried CMV as we were considering a world cruise. And we are very pleased we did The price does not reflect the quality of food or cabin on board. We had better meals in the restaurant than we had on HAL or Celebrity. You do dress for dinner which we were very happy with. The cabins are dated but larger than the average because the ship is old. The bathrooms are considerably bigger than a modern cruise ship. All of the staff were excellent. And the entertainment was really good in comparison to many of the major cruise lines. Drinks on board were FAR cheaper than any other cruise line we have been on too. This is an older cruise ship but still has all the facilities we required...even a gym which I nearly used! The deck space is generous which is a reflection of a proper old fashioned ship and not the monsters of RCL So all in all, we are delighted with CVM and looking forward to our 78 day epic around Africa and Asia Read Less
Sail Date August 2019
We were a family group of six, siblings and spouses, and for all of us a first time. It seemed good value but you’ll pay hefty prices for services, drinks and excursions so be cautious about your budget. It’s an old boat but quite ... Read More
We were a family group of six, siblings and spouses, and for all of us a first time. It seemed good value but you’ll pay hefty prices for services, drinks and excursions so be cautious about your budget. It’s an old boat but quite charming with teak decks and some quirky features. It’s difficult to fault the staff who work extremely hard and are almost all polite, friendly and helpful. The exception are the reception staff who, apart from one individual, were unhelpful and abrupt. They seem to need more training in customer service. This was a very staid and generally fairly boring cruise. The customers are on the whole very elderly, and, on the round British cruise, almost all British. The activities are limited and I found them uninspiring. Bad lectures, boring games and quizzes. The performers for the evening show work very hard but the staging leaves a lot to be desired and sound system is poor and flattens the voices of the singers. Take several good books or something to do for the lengthy periods at sea. The food - what can I say- two weeks of very boring and mostly bland food. I’m a vegetarian and the options are v limited. For example, spinach and pasta swamped in bechamel served with chips. I eat fish - but served with relentless monotony with sliced boiled potatoes and carrots. Two weeks of the same meal :(. Meat eaters complained of tough, leathery meat and we were often served luke warm or cold food. We had a booked table in the evenings but ate buffet meals breakfast and lunch. These are better but cafes often v overcrowded and no seats. There’s always bread and butter puddling and custard at lunch time and warm scones for tea. But a buffet salad for a vegetarian - chopped onions, tomatoes, cucumber, olives and cold Brussels sprouts every single day. A couple of slices of cheese. I was desperate for fresh food and leafy veg. Excursions are well organised but expensive. And not very adventurous. If you don’t book an excursion, some ports, Cork for example, mean lengthy complementary bus transfers to get into the city; Lerwick is a short walk from the dock; Kirkwall has a v efficient free bus. Mull was a tender, but v lengthy waits to get onto one if you wanted to go ashore because passengers on excursions take priority. Honfleur a shuttle bus but v close; Bristol a long way from the port, Dublin 30 minutes in shuttle but easy to do; didn’t go into Belfast but it was also a shuttle similar to Dublin. Read Less
Sail Date August 2019
We had never sailed CMV before but was seduced by the price, not having to go to Southampton and the option of the Sicily Isles, something on my 80yr old mother’s bucket list. However, the first announcement on board was the cancellation ... Read More
We had never sailed CMV before but was seduced by the price, not having to go to Southampton and the option of the Sicily Isles, something on my 80yr old mother’s bucket list. However, the first announcement on board was the cancellation of the Sicily Isles due to predicted bad weather, a frequent occurrence we were later told. The pre-cruise info was fine except when I tried to book port parking too close to departure I was told it’s too late and no we can’t suggest an alternative! Embarkation was fine. Even though I had ticked the box to say we were bringing a wheelchair, apparently you need a wheelchair users cabin which is different to a disabled cabin. So we had to pay to upgrade, luckily there was one or I was told to cancel our cruise! The cabin was a good size for 3 however I don’t know if it was any bigger than a standard outside, for the extra £80.00. The ship is 34 yrs old and on it’s 3rd life but the decor is fine, it’s not like a super new boat but perfectly acceptable except the cabin window which was very worn and you couldn't see that much out of it. Being older I’m not sure if the ship has stabilisers but you could certainly feel her roll about, only in moderate seas. The food was fine, a little limited in Raffles and the lack of tables there was woeful. The shows were fine, they pale if you have seen them on Cunard for example, but perfectly acceptable for a short cruise. The staff helpfulness and friendliness was mixed about 50:50 I would say. HOWEVER, my biggest grumble and the one which spoilt the cruise for us was the almost total lack of disability awareness. No preplanning for wheelchair users, no help with tables in buffet, none reserved for wheelchairs, terrible gang planks- seriously frightened my mother, poor lifeboat drill with no clue what to do with wheelchair in the event of a problem. Terrible trenches at doorways, causing wheelchair to repeatedly get stuck, crew no apparent training on disability issues. I suggest CMV get disability awareness training ASAP. Would I sail Magellan again - no, would I cruise CMV again - very unlikely, would I recommend CMV to friends- would let them make up their mind based on my thoughts. Read Less
Sail Date August 2019
Our first and last cruise, very disappointing especially the food which aims for quantity rather than quality. Food was very repetitive, poor choice and poor quality, for example Kraft cheese slices sometimes the only cheese on offer!! ... Read More
Our first and last cruise, very disappointing especially the food which aims for quantity rather than quality. Food was very repetitive, poor choice and poor quality, for example Kraft cheese slices sometimes the only cheese on offer!! Staff not friendly, service was always slow. You've already paid your tips so I guess they don't care. In the buffet restaurant although the staff cleared the tables between diners they never wiped them so if you came late you had a dirty table. Evening entertainment was disappointing. Repetitive song and dance shows, the, best entertainment was the comedian who was actually OK. There was constant maintenance work being carried out which meant stairs up to upper decks were often closed off. They offer WiFi which doesn't actually work, so what's the point Excursions were very expensive and we heard people on the one excursion we did saying they had been to the same place 2 days running. Overall a bad experience, don't recommend it and wouldn't return Read Less
Sail Date August 2019
Stunning place to visit Weather was fantastic Ship, very tired needs to retire as well do some staff No regrets going. But definitely won’t cruise again on this ship Service in outside bars very slow ( we waited 3 hours ... Read More
Stunning place to visit Weather was fantastic Ship, very tired needs to retire as well do some staff No regrets going. But definitely won’t cruise again on this ship Service in outside bars very slow ( we waited 3 hours before being attended to ) we were told if not happy move to an area that has waiters, one night asked for surf and turf for dinner 24 hours in advance was told no as it was a formal night Choice of foods not great Invited to a cocktail party ! Without any cocktails. Beer ,wine ,orange juice ! We done our own thing at the ports out of the 4 Bergen I didn’t enjoy The other 3 had better scenery very quiet and piecefull Entertainment very limited but the night shows were very good the dancers and singers work very hard VIP drinks package was well worth the money We met some lovely people glad we have done the fjords Read Less
Sail Date August 2019
It was wife’s birthday so went for it Enjoyed cruise but I was disappointed in the timings ,the boat went up the fjords early morning (while in bed) out in evening (while at dinner ) thus missing some of the scenery A shorter ... Read More
It was wife’s birthday so went for it Enjoyed cruise but I was disappointed in the timings ,the boat went up the fjords early morning (while in bed) out in evening (while at dinner ) thus missing some of the scenery A shorter stay at the places would have cured some of that, as there was nothing much in the villages stopped at .b t w £1.75 to use loo in one place by c c ! Plus side free upgraded to ocean view but noisy ,as we were on the lower deck 5 . As it was wife’s birthday they had a cake for her and the waiters came to the table with it Ready to sing her happy birthday ,but alas they were too late as we went up to see the show. However it was put in the cabin with a card ,nice gesture!. The food was excellent six course dinners with a great variety of food from Beef wellington To salmon . Breakfast loads of cereal,fruits ,yoghurt s meats ,cheeses ,porridge ,bacon (bit hard) sausages ,beans ,hash browns and one morning black pudding which was very tasty ! Another morning pancakes ,the chef was on doing the omelette with different fillings plus fried eggs . Lunch three course ,even fish and chips with mushy peas one day ,shepherds pie another . We chose the dining room as the self service was always very busy ! Drink prices were reasonable at £3.75 pint or near enough Entertainment was good ,some good singers and dancers that would put many a t v show to shame. Different theme every night ,the guest comedian on two nights well what can I say ! There were quizzes and games laid on by the crew which were fun And got you chatting to your fellow passengers . In all a very pleasant cruise up the Norwegian Fjordland third cruise but first on a small ship And nice it started from rosyth saved trailing to south . One final point perhaps they could give the windows a clean now and again they were very dirty when looking out having a relaxing drink Took a while to disembark 2hrs after arriving at port .we were last off ! The End ! Read Less
Sail Date August 2019
This was our 5th cruise so we had lots to compare the Magellan to. As it was cheaper than our usual cruises we didn't expect it to be as good as it was. We booked though a local bus company (J McGinley coaches) who picked us up ... Read More
This was our 5th cruise so we had lots to compare the Magellan to. As it was cheaper than our usual cruises we didn't expect it to be as good as it was. We booked though a local bus company (J McGinley coaches) who picked us up practically at our door and returned us home immediately on disembarking no airports or hanging around a great plus for the holiday.Embarking and disembarking was super fast and efficient and our cases were at the cabin with an hour. The Magellan is older and not as glitzy as some we have been on but we really enjoyed the cruise. The fjords are magnificent and we saw lots of magnificient scenery both on excursions and while sailing on the ship. Food : we managed to get a table for 2 in the Kensington 2nd sitting and we thought that the food was excellent. Small portions but lots of courses and it was like fine dining every night. I loved their consomme style soups we had a different one each night - very high standard. Our waiters Menino from Goa and Kwang from Burma were very charming and looked after us well . I opted for the lobster thermidor one night at £16 extra and it was lovely. We don't like dressing up for formal evenings ( a thing of the past thankfully on NCL who we usually cruise with ) so we ate in the buffet on formal nights. The food wasn't as good as in the dining room and was mostly too cold . The buffet in the evening ends far too early at 8.30 . Our 2nd sitting dinner was only starting then so why so early? The staff in the buffet were no overly helpful they watched me struggle to carry chairs to an empty table and didn't offer to help. Breakfast, lunch and afternoon tea were good but often hard to find a table. They had smoked duck for breakfast quite often amazing! Its a nice touch that they bring around canapes after 10 to the bar area but the calamari is inedible hard and tough . One night they put on a Magnifique buffet at 10.30 with all sorts of starters, salads, suckling pig and desserts but it was too late to enjoy and just after dinner surely this would be better at lunch time? Drinks : We opted for the premium drinks package which included our gratuities and felt we got good value with it although the drinks prices were very reasonable compared to other cruise line . The big negative we had on the Magellan however was the bar service , it was awful, we always waited at least 15 min to get a drink often much longer and frequently had to go to the bar to be served ourselves. Surely they can do away with the need to sign for each drink as well as swiping the guest card. Any other cruise we have been on the card was swiped and that was it , the signing slowed down the whole process . The bar waiters were a bit laid back too and were in no hurry to serve and if you went to the bar to order often just ignored you. The Taverners and Sinatra lounge were the slowest .This is an area Magellan needs to address. Safety Drill The safety drill took far too long it needs to be better organised and more efficient other ships we have been on do it in 15 min. We enjoyed the entertainment , the comedian ( can't remember his name was excellent) and the Broadway night was very good. Abba and We will rock you were not so good but shows lasted less than an hour which was just right . The cabins were fine plenty of room to store our luggage but the walls were very thin when our neighbours had their TV on until 3.am we heard every word of it . Nina our stewardess looked after us well . One thing I really dislike about CMV is that they overlap cruises. We were disembarking in Dublin some guests got off in Liverpool but new guests also got on to start a new cruise.This spoiled our last night as we didn't have our usual dining room table or sitting so opted for the buffet which was chaotic with all the new guests having to eat there . Also the bar closed before dinner from 6.30 to almost 7.30 while the new guests did the safety drill just at the time for our pre dinner drinks. I have listed a few negatives but overall it was a great cruise the disembarking and tendering ran well and we loved our excursions . We didn't really avail of the sunbeds and pool as the weather was cool. The day time activities weren't very good I think the older people would have liked Bingo and we would have likes more interesting talk relevant to the area instead of talks about African animals . We would like to do Iceland and the Faroe island with the company next . Please do away with the outdated dress code we had formal ,informal and causal evenings let everyone wear what they want when they want please and have more tables for 2 not everyone wants to eat with the same group every night Read Less
Sail Date August 2019
This is the fourth cruise we have been on, with various lines and destinations. Departed Liverpool, seemlessly, and cruised to Dublin, then on to the Shetlands and then to the Norwegian Fjords. It does amaze me how nit-picking some ... Read More
This is the fourth cruise we have been on, with various lines and destinations. Departed Liverpool, seemlessly, and cruised to Dublin, then on to the Shetlands and then to the Norwegian Fjords. It does amaze me how nit-picking some people are. This was a great value cruise - we weren't paying Cunard prices, and we were taking our two kids. The Magellan was very well run and extremely friendly. Nothing was too much trouble for the staff, and the food in the buffet was very good with plenty of variety (our children loved it) and the restaurants were excellent. Ivan and Oleksandr, our waiters each night were outstanding, and the food was beautifully presented, very slickly served, and the restaturant itself spacious and comfortable. Indeed the whole ship was very spacious, and at no point did we ever feel remotely crowded. Although the clientele were mostly aged 70+, there were enough families on board to make sure it didn't feel like a floating care home. The crew had put on some super activities for families and children, and really went the extra mile. Our cabin was clean, comfortable, and our steward excellent. We purchased four excursions, and while they weren't cheap, they were very well run and we thoroughly enjoyed them all. The Norwegian Fjords are breathtaking, and make sure you visit the Oil Museum in Stavangar - absolutely brilliant and you will love it. Ignore the whingers, some people are never happy. This was a great cruise, on a nice ship, with an really hardworking and conscientious crew. Well done C&MV. We'll not hesitate to travel with you again. AP Read Less
Sail Date August 2019
A TA told us about overnight cruises where the ship is repositioned and you can stay and received food and entertainment at a reasonable price. We went from Newcastle to Rosyth(Edinburgh). We had an outside cabin that was small and dated. ... Read More
A TA told us about overnight cruises where the ship is repositioned and you can stay and received food and entertainment at a reasonable price. We went from Newcastle to Rosyth(Edinburgh). We had an outside cabin that was small and dated. We were told check-in was 550pm, when we got to our room we had a message to say we had to be on the 6pm dinner sitting.(If we'd been on the later sitting we could have used the health facilites and they'd have made some money!) We got there as quick as we could and then had trouble getting served (ship was full). Late on during our meal we were told 3 times to hurry up as they wanted to prepare for the next sitting! Food apart from the tenderloin was very average. Bars and staff were lovely, drink/cocktails very reasonable. Went to the cabaret which had a delayed start but we didn't know how long the delay would be and the band were sat around texting. Show was OK but short. DJ and dancing was very good. Sadly they added £7 per person to our drinks bill and if you had a drink after midnight you got charged again. You have to vacate your room by 730am and we were told we would not disembark until 930am. Ship was chaotic as people left bags everywhere and the staff didn't manage//organise the process. Breakfast was plentiful but chaotic. Disembarkation was delayed as they had no ramp and had to submit some rickety stairs! Staff did not magage expectations and were due to passengers asking for advice as how long the delay would be at what the process would be, in the end the passengers took over and just all lined up and forced embarkation. Read Less
Sail Date August 2019
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