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6 Helpful Votes
Sail Date: October 2017
The date of sailing and port suited my family and myself. Slight hickup on boarding. Cabin was comfortable. Could be better with a kettle in the room. Dining room was remarkable. Staff were pleasant,friendly, professional and only willing ... Read More
The date of sailing and port suited my family and myself. Slight hickup on boarding. Cabin was comfortable. Could be better with a kettle in the room. Dining room was remarkable. Staff were pleasant,friendly, professional and only willing to help. We had a cold and they willingly provided honey and lemon at dinner.All the meals were of a high quality and most tasty and flavoursome. We had the best lamb curry which was prepared by the executive chef. On the whole, we had a wonderful time and will travel on the ship again.We tried to have meals in the restuarants as it helped to save time finding a table. Choice of meals were wide ranging and special diets were catered for. Entertainment was adequate during the day and evening shows were wonderful. Exiting the ship was made simple by friendly staff and there was a shuttle bus provided for one of the cities visied. All the cities were wonderful, as well as the trip. Read Less
3 Helpful Votes
Sail Date: September 2017
We were looking forward to the Columbus, a new mid sized ship operating from the UK. As a ship she looks quite pleasant. As a cruise ship, it seemed to us that she had two obvious and immediate disadvantages over her competitors - there ... Read More
We were looking forward to the Columbus, a new mid sized ship operating from the UK. As a ship she looks quite pleasant. As a cruise ship, it seemed to us that she had two obvious and immediate disadvantages over her competitors - there is nowhere, really, to take a bit of exercise. The promenade deck has teak decks, as you would expect on a ship of this age. But the deck does not go all the way round. To do a few circuits of the deck, you have to pass through the ship both at the bows and the stern. That caused a few grumbles. The second: the dreadful show lounge. Or theatre. Whatever you like to call it. This is scattered with pillars, and the seating tiers are too level, so that visibility is heavily obscured. Pre and during performances there was a constant shuttle of people moving about trying to find a place from which they could see. That is distracting both for audience and performers. Two bad points for a ship in competition with a number of others of similar size. There we are. There must have been a good reason for Cruise and Maritime to acquire this elderly vessel. Embarkation was at Tilbury. This was fraught with frustration and some temper. The ship's arrival was delayed by bad weather. That cannot be helped. So departure was loikewise delayed bysome seven hours or so.The practical problem however is Tilbury itself. The single carriageway road leading from the ABP cruise car park, a long way from the terminal, is shared by all the port traffic. It took us over one half hour to make the journey in an elderly shuttle bus. It must have been a tiring day for the ship's crew and company personnel. So it was for some of the passengers. The balcony cabin was spacious, well decorated and well looked after by the cabin steward. I think that the average cabin size on this ship may well be larger than in more modern ships and that can be an important factor, depending on the amount of time spent in it. For this cruise, to St Petersburg, that was quite a lot, for us, because the entertainment was not inspiring. The standard mix of singing and dancing troupe, indifferent speakers none of whom appeared to be experts in their subject, and comedians and so forth. Nothing at all memorable. So also, really for the food. Service was willing but slow. The food adequate,but nothing special. Very like other standard cruise fare. Then the itinerary. The Baltic is always an adventure. But this was a 12 night cruise. Because of the delayed start we missed the first port of call. That was to be expected. But that, Copenhagen, was in any event to be one of the three ports with a half day stop. For these interesting destinations - most of the cruise companies follow very much the same itinerary - half a day is just not enough. So perhaps look for a 14 night cruise, with full days in the ports you favour. All in all, an enjoyable trip. Would we travel with Cruise and Maritime? Certainly. On the Columbus? Once was enough. We quite liked the ship as a ship, the crew were uniformally pleasant but the ship has its faults for a stay of more than a few days. Read Less
13 Helpful Votes
Sail Date: September 2017
Due to a storm in the North Sea Columbus was approx 8 hours late docking. Not the fault of the company, but a decision by Thames pilots to suspend boarding ships until storm had died down. Columbus due to leave port at 15.00hrs, actual ... Read More
Due to a storm in the North Sea Columbus was approx 8 hours late docking. Not the fault of the company, but a decision by Thames pilots to suspend boarding ships until storm had died down. Columbus due to leave port at 15.00hrs, actual leaving 23.00hrs. Each passenger given £25 on board spend as compensation. Although we arrived early for embarkation the company had laid on buses to take us to Lakeside shopping centre, as Tilbury terminal has limited facilities. Embarkation went well at approx 17.00. Due to late embarkation we were unable to arrive at Copenhagen in time and had an extra day at sea. Although Columbus is an older ship, first launched in 1988, it is a lovely ship and has some character which can be lacking in some of the newer ships. Cabins were spacious, clean and comfortable. Public areas were good and furniture up to an acceptable standard. There were one or two areas which were a little tired, but I am being picky here and these areas did not spoil the enjoyment of our experience. Food in the Waterfront restaurant was excellent, and none of the people we shared a table with felt the need to try the pay for speciality restaurants, although I heard from other passengers that the were very good. I will not comment on the buffet as we did not use it very much, but it seemed popular. The on board entertainment team were excellent and put on 5 shows ranging from Rock and Roll, Broadway, Queen tribute, musicals and opera, all were good. Four shows were put on by a comedienne, 2 shows and a magician/comedienne 2 shows. There were also lectures and other events on sea days which I found enjoyable. I have read some negative comments about the cruise director, but I can only praise him and his team for a job well done. The highlight of the cruise was an overnight in St Petersburg well worth a visit. My only negative was the amount of piped music throughout the ship and the huge TV screen above the pool area which played all day, something which I found distracting. NB other people did not agree with me. We met some really nice people on board and everybody was friendly. We thoroughly enjoyed our cruise and I believe the cruise director was right when he remarked "This is not a cruise ship it is a friendship" Read Less
2 Helpful Votes
Sail Date: August 2017
This was our first cruise and we were so looking forward to it. The food was great as were the excursions, but regrettably that was the only positive points I can make as our cruise was ruined by the points below and the lack of ... Read More
This was our first cruise and we were so looking forward to it. The food was great as were the excursions, but regrettably that was the only positive points I can make as our cruise was ruined by the points below and the lack of understanding and response by Cruise & Maritime. No compensation - just money off another cruise with them!!!!!! For the first 36 hours after boarding the ship we were unable to use the toilet in our suite as it was blocked as indeed was the rest of our deck. Once the initial blockage had been cleared, several hours later the toilet bowl filled with waste and upon seeing this we contacted reception and a plumber was sent up. The plumber then accused us of putting inappropriate products down the toilet which we had not done and we were offended by his attitude. We contacted an officer nearby who apologised to us, however, the remainder of the cruise was spoilt by the constant aroma of sewage in the bathroom. On the first day at sea, we had 2 crew personnel in overalls scraping and painting directly adjacent to our balcony which was both noisy and intrusive. On a later date, we were subject to one of the crew scraping paint on the canopy above us with debris being blown onto our balcony and into the suite rendering the balcony unusable for that period. Finally, when we had docked in Newcastle and it being our last day on board, we ordered breakfast as usual with the intention of eating it outside in the sunshine. After pulling back the curtains before 9 am, we were greeted by 2 crew members and a large hosepipe. The crew had removed the dividers between he balconies and were proceeding to wash the balcony deck and rails. Again preventing us from using this space. Finally, and most seriously, we had a defective Jacuzzi bath for the first 9 days of a 14 day cruise. We selected a Junior Suite specifically as it had a Jacuzzi bath. I broke my ankle badly several years ago and we had booked excursions on sequential days which necessitated extensive walking and the only way to alleviate the pain as a result, was to use the bath in the same way as I do at home. We reported the issue on the 13th August and during this time there was several attempts to botch the repair which varied from woefully inadequate to downright dangerous. The worst of these resulted in an extremely sharp piece of metal protruding into the bath which the plumber deemed to be an adequate repair. Other attempts resulted in the water intake being completely blocked with silicon rendering the Jacuzzi element useless. We raised these issues with the Guest Services Manager on board, but all we were offered was a bottle of wine which on reflection was woefully inadequate. A week prior to departure, we were kindly ungraded to a Royal Suite, however, as it only had a wet room, we requested to be moved back to our original suite, specifically because I needed the Jacuzzi bath. This was our first cruise ever and we paid £6,299.00 - we did not expect to be treated like this. Read Less
15 Helpful Votes
Sail Date: August 2017
Chose this trip for the itinerary Baltic cities and St Petetsburg. Embarkation and disembarkation from Newcastle went smoothly and efficiently. Escorted to our cabin by a crew steward, nice touch. The steward explained all about ... Read More
Chose this trip for the itinerary Baltic cities and St Petetsburg. Embarkation and disembarkation from Newcastle went smoothly and efficiently. Escorted to our cabin by a crew steward, nice touch. The steward explained all about the cabin etc. Cabin steward introduced herself, Larysa who was friendly and who kept our cabin immaculate. In the morning she always greeted us with a lovely smile and 'good morning'. The cabin was of decent size, ample storage, comfortable bed and pillows. Good water flow from shower and adequate clean towels. Tea/coffee facilities. TV although did not watch much television. Hairdryer and safe in cabin. Hairdryer a little slow but did eventually do the job. There is a hairdressers on the ship who are very good. Dinning choice of self service Raffles Bistro for breakfast, lunch, afternoon tea and dinner. Varied dishes at all meal times, nicely presented and good quality. Dinning staff in attendance all of the time filling up, clearing off and checking temperature of food etc. For passengers who enjoy a drink with their meal there is also a bar in the bistro. Can be a little hectic at peak times. If you go at peak times be understanding and patient, there is always plenty of food. There is also a drink station in the bistro for tea/coffee. Restaurants Kennsington and Waldorf. Who are open for breakfast, lunch and dinner. We ate in the Waldorf which was excellant. Very good choice of menu daily and offering a vegetarian menu daily. Waiters Law and Joe served and looked after us very well. They were friendly and efficient. There were two theme nights Italian and Greek as well as two formal nights. All of which were good both in food and atmosphere. Entertainment. All the entertainment members worked hard and in there own right did a fantastic job. The shows were good. There were two comedians who were very funny. There were various activities during the day something for most people. Excursions we went on we felt were good value for money and the tour guides on all the tours were very informative. The ports of call were all great each having there own charm and beauty. Overall we felt the service was good, crew/staff smart in appearance, friendly and attentive. The ship was clean in all areas ( crew/staff constantly cleaning) There was a problem with toilets not flushing. I think only on one deck which was resolved quickly. Would we go again on the Magellan and with CMV ? YES. Would not hesitate to go again. Read Less
3 Helpful Votes
Sail Date: August 2017
I was actually on the Baltic cruise 10/8/17 but for some reason cant choose that date. Very few cruise lines offer single cabins at a reasonable cost (+25%) or sail from Northern Ports (I live in Scotland) - CMV offered both along with get ... Read More
I was actually on the Baltic cruise 10/8/17 but for some reason cant choose that date. Very few cruise lines offer single cabins at a reasonable cost (+25%) or sail from Northern Ports (I live in Scotland) - CMV offered both along with get together events throughout the cruise for single travellers. On other ships I have felt marginalised by the guests being mainly couples and often quite lonely - not the case at all on Magellan. The cabin (on deck 6) was of a good size with twin beds/king size bed (when put together). Lots of storage space and a good sized shower room. No kettles though which meant a trail up to the free hot water machine on Deck 10... only on the last few days did I discover you could have a jug of hot water delivered at no charge. The air con was noisy but otherwise a quiet cabin - those on lower decks tended to be noisy. The food was excellent and the Kitchen catered for my food allergy brilliantly. The food was not 'luxury' grade but for just over 2,000 for a 14 night cruise i didnt expect that. I was on the very early 5:30 sitting and did feel the miss of, unlike other cruise lines, no late evening buffet otherwise all OK. The entertainment was poor compared with other cruises, the singers good individually but whoever booked them could not have envisaged them singing together as whenever they did their voices just did not compliment each other. The acoustics in some of the bars was poor and made the classical musicians sound tinny - they were much better when in the main show lounge. Craft and other activities were plentiful and of a good standard - i enjoyed some writing and watercolours classes. I did think the port presentations were really dumbed down - if you want to know more I suggest you get a guide book or research in advance. Embarkation great - staff attitude very friendly/good service all very good EXCEPT the tours desk - beware they know nothing about the (over expensive) tours they are selling- I am disabled and needed to check accessibility and ended up on free port wifi doing it myself! Emailing museums etc. Magellan gives an authentic small ship - old style cruising experience with libraries and sun decks instead of wave pools and climbing walls - I liked it so much Im going again next year BUT Im going to book my own port tours! Read Less
9 Helpful Votes
Sail Date: August 2017
I had never dreamt I would ever be going on a cruise. One lazy Sunday morning a year ago my husband was reading the Radio Times and spotted a Baltic cruise. We booked it there and then. And for the next year waited eagerly, wondering just ... Read More
I had never dreamt I would ever be going on a cruise. One lazy Sunday morning a year ago my husband was reading the Radio Times and spotted a Baltic cruise. We booked it there and then. And for the next year waited eagerly, wondering just what wanders awaited us. Well the day finally came and I don't mind saying I was slightly worried as the reviews I had read where all about blocked toilets, cold food and staff that didn't quite cut the muster. WELL. We didn't encounter any of these things. In fact quite the opposite. Toilet worked as it should. Food SO good that by the end of the 12 days a few of my items of clothing that had fitted before boarding no longer fit!!!! Although it could be something to do with the fab cocktails too. The bars where amazing and the Mai Tai was particularly deliciouse!! All the staff so very friendly and professional. We had a few Spa treatments which where amazing and the gym was well stocked. Yes I used the gym and ran round deck 14 and still my clothes shrunk!!! I can't gush enough about this ship and her crew. We truelly had the best holiday of our llives!!! Overall we are so pleased we stumbled upon this cruise. Very happy memories where made xx Read Less
5 Helpful Votes
Sail Date: July 2017
We had a very enjoyable holiday. We had a junior suite with balcony. It was a very spacious comfortable cabin and we were given a fresh bowl of fruit and canapés every day. Despite reading mixed reviews before our trip we found ... Read More
We had a very enjoyable holiday. We had a junior suite with balcony. It was a very spacious comfortable cabin and we were given a fresh bowl of fruit and canapés every day. Despite reading mixed reviews before our trip we found everything was very good. The ship is very spacious and on the whole the food was good. All the crew were very pleasant and friendly and there was a very good atmosphere. We would certainly travel with Cruise Maritime on the Columbus again. At one port there was a tender which was extremely efficiently organised. All the excursions we went on were well organised with the coaches arriving early so there was no hanging around waiting. The Captain was very pleasant and friendly and was often seen on the ship unlike other cruises we have been on. The singers and dancers performed some very good shows although entertainment on other nights when they were no performing was not quite as good. At the end express check out was good. Read Less
3 Helpful Votes
Sail Date: July 2017
We had a lovely cruise on the Columbus. We found all the crew to be helpful at all times and had no problems with communication. The food was verygood in both in the Waterfront restaurant and the plantation self service. The ... Read More
We had a lovely cruise on the Columbus. We found all the crew to be helpful at all times and had no problems with communication. The food was verygood in both in the Waterfront restaurant and the plantation self service. The entertainment was excellent. The entertainment team put on a different show every night. A couple of times there was a comedian and again very good. The cabin was fine although a little on the small side it was ok, The cabin was cleaned every day. We had booked tours through cmv and found them to be very good value and well organized. We opted to take the drinks package for £17 PP which for us was very good. Although not great drinkers we do like a glass of wine with dinner and we enjoyed trying the cocktails which were included. Having this package helped budget and we didnt have to worry and just enjoyed ourselves knowing how much we would spend. (£17pp per day) Read Less
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