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1 Helpful Vote
Sail Date: January 2017
The ship is not well mainatined and not well furnished. The German cruise directrice wa not well organized ad the whole ship was and not very empathic to us Germans. So we did not feel well. No rules and regulations are visible or ... Read More
The ship is not well mainatined and not well furnished. The German cruise directrice wa not well organized ad the whole ship was and not very empathic to us Germans. So we did not feel well. No rules and regulations are visible or exercised probably for the regular passenger. The bistro restaurant was very unhygenic, the food not very tasty. The menue in the main restaurants, regardless if breakfast, lunch or diner did not change over 4 weeks time. Some of the food was found to be not eatable. The outboard excursions were not well organized. The embarkation was extremely dangerous especially for the elderlies because all people have to queue up over several levels of the ship and there was a constant boxing and tumbling on the (slippery) stairs. Our cabin stuart was always nice, fiendly and helpful.. Coffee, tea, water and bisquits have been free of charge 24h per day. I really appreciate this. Same with sauna and steam bath. This was excellent. The general routing of the ship has alo been faboulus and very well selected. Read Less
4 Helpful Votes
Sail Date: December 2016
The embarkation process was very quick and easy which was appreciated after a very long journey. Our cabin was clean and tidy but thought the balcony was small.[little bit noisy] The ship was bigger then any others we had been on ... Read More
The embarkation process was very quick and easy which was appreciated after a very long journey. Our cabin was clean and tidy but thought the balcony was small.[little bit noisy] The ship was bigger then any others we had been on and seemed without much character We were on 2nd sitting for dining and found the staff very good MR.sabari and giving us much attention,with a smiling face.we love it,even in busy time he showing a warm smile and the way service is great.we never had these kind of service and conversation.The food was ok but have had better on other cruises. The entertainment was the worst by far we have seen over the years with cmv seeming to love ex Britain's got talent losers or lookalikes their main offering which is not what you expect. The shops were ok but the staffs attitude and service were very poor. In summary, every thing was average..except dining experience. Read Less
11 Helpful Votes
Sail Date: February 2016
Our embarkation was at Amsterdam Cruise Terminal, very nice terminal at walking distance of centre of Amsterdam in comparison to the Tilbury terminal which was located in an industrial area 40 km from London. Well done Amsterdam!! After ... Read More
Our embarkation was at Amsterdam Cruise Terminal, very nice terminal at walking distance of centre of Amsterdam in comparison to the Tilbury terminal which was located in an industrial area 40 km from London. Well done Amsterdam!! After a quick registration we were escorted to our cabin. Specious cabin with a double bed window and a lot of storage space. Our dinner was served at the Waldorf restaurant, good quality food and TOP service by our waiters Ashley and Ivan. We used our breakfast at Raffels buffet restaurant, the varierty of the food was excellent. A lot of fresh fruits. Restaurant can become crouwded due to people who remain sited after they have finished their breakfast, lunch or tee due to the cold weather. Reception staff was not very friendly and lost ?? a form for a refund request on our account statement. The saying "how colder the destination the older the passengers" was correct, we felt that we (age 46 & 55) were bringing down the avarage age on board. In relation to the destination of the cruise "North Cape" we were shocked about the high number of disabled people on board. During the evacuation drill we were the only ones waiting at the lifeboats for a long time. The lifts could not handle the high amount of olderly people. Read Less
Sail Date: June 2015
Had a lovely time on the Magellan sailing to Amsterdam and Antwerp, a very nice ship.. Very good prices in the bars, food was very nice especially the evening meals..Beds were really comfortable... I can't really see why people are so ... Read More
Had a lovely time on the Magellan sailing to Amsterdam and Antwerp, a very nice ship.. Very good prices in the bars, food was very nice especially the evening meals..Beds were really comfortable... I can't really see why people are so negative about this ship... this was myself and my daughters first cruise and we enjoyed it very much... We would definitely go on this ship again... Lovely!! Read Less
Sail Date: January 2012

Our cruise (we are Dutch) with the Marco Polo was not too bad taking into account some negative reviews on this site.

The ship is old and that shows. During our trips there was a lot of repairing and painting going on, ... Read More

Our cruise (we are Dutch) with the Marco Polo was not too bad taking into account some negative reviews on this site.

The ship is old and that shows. During our trips there was a lot of repairing and painting going on, restricting the available space on the decks.

The itinerary is interesting but remember the Amazon is very wide so the panorama is rather boring and there are many seadays.

The crew is mainly eastern european. They are in general friendly and kind but not too service orientated.

Ours cruise started with the aftermath of a Noro virus and halfway there was a full power breakdown luckily on the Amazone and not on a rough open sea. The

failure was blamed on incoming rainwater and that is rather alarming.

PRO's:

The food was good, sometimes very good.

The showteam was excellent.

The atmosphere among the travellers was fine

WEAK's

Public space limited

Cabaret old fashioned

Prices and quantity of drinks

Dinner time available

CONS's

Coffee very poor, buckets of boiled water added

Smoking policy very liberal and no effective control

Very loud music everywhere, good if you do not like to communicate

Port information insufficient

Poor isolation of cabins, you can hear your neighbours talking

Lots of noise from the waves

Poor view from the interior

Decks are not cleaned sufficiently

Excursions expensive, few transfers and costly if provided

 

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