5 Princess Crown Princess Cruise Reviews for Spring Break Cruises to Mexican Riviera

Third time on Princess-many other cruises for us on Royal Carribean, Norwegian and Crystal. Pretty good food overall-afternoon tea definitely worth it though service could be improved-not attentive at beginning then rushing diners at end. ... Read More
Third time on Princess-many other cruises for us on Royal Carribean, Norwegian and Crystal. Pretty good food overall-afternoon tea definitely worth it though service could be improved-not attentive at beginning then rushing diners at end. Friendly overall ship service, smallish casino. 7 day Mexican trip allows absurdly small amount of time in port, especially Cabo which requires long lines for tenders. Anytime dining rules are silly, you must call a day ahead for a reservation, then find out only certain hours are available to make the call which must be early in the day, then try again to find all spots already booked on literally the 3rd day in a row you try for a reservation. So you wait for a table. Surprisingly good comedian. Painfully outdated large production shows-dressing fairly attractive young performers as if on 1960's lawrence welk show without being ironic with hokey faux romantic numbers. Lots of ill fitting polyester knits on stage. Not a cutting edge spiffy ship but overall an enjoyable cruise that provides pleasant moments. LA embarcation and disembarcation process much smoother than SF. Easy longterm parking right by ship. Read Less
Sail Date March 2016
This was the second trip that I had taken on the Crown Princess in three months. The first was with a friend in December. We had an interior cabin and took the set dining option. This one, with my daughter in March, we had a balcony and ... Read More
This was the second trip that I had taken on the Crown Princess in three months. The first was with a friend in December. We had an interior cabin and took the set dining option. This one, with my daughter in March, we had a balcony and anytime dining. The reason I booked the second cruise was purely economic. The cost of a balcony in March was almost $200pp less than that of the interior in December. The itinerary wasn’t anything special, but a nice way to introduce my daughter to cruising for her spring break. Embarkation in San Pedro was amazing. I will give Princess five stars for that one. Well organized, rapid and seamless. Toured the Sanctuary and decided against the $40 cover charge per person. Had there been more children on board, our decision may have been different. Biggest surprise: The Crown Grill – Dinner was wonderful. Reservations available same day on a sea day. Wait staff was attentive, food was superb and atmosphere relaxed. We dined on a formal night, but would have been just as comfortable on a casual evening. Executive Chef came to the table, introduced himself and provided an overview of other restaurants on board. Biggest disappointment: Anytime Dining – long waits, pager system for table availability. Wait staff was hit and miss. At Da Vinci, the table next to us had an amazing waiter, ours was non-existent except to take order and bring food. Water wasn’t refilled and coffee not offered at dessert. Recommend: International Café, Movies Under the Stars, Pizza and Ice Cream Bar, Trident Grill and Vines. Read Less
Sail Date March 2016
Crown Princess 3/5/16 Mexican Riviera We decided it was time for a family vacation and we wanted to do something different. I did some research and we decide a cruise might be a great idea. We researched different cruise lines and ... Read More
Crown Princess 3/5/16 Mexican Riviera We decided it was time for a family vacation and we wanted to do something different. I did some research and we decide a cruise might be a great idea. We researched different cruise lines and itineraries and decided the Crown Princess Mexican Rivera Cruise would work for all our needs. I started the process on the Princess website. Then I got a call from a Princess Rep the next day telling me he would personally help us through the process. He helped us find two rooms right across from each other. We got everything figured out and he put it all on hold for a day while we made our final decision. I called him back the next day and moved forward with our family vacation. We flew into Long Beach and took an Uber to the pier. We arrived at the pier and there were plenty of porters to help with all the baggage. They were helpful. They made sure the luggage tags were correct and they took your bags into the building. Of course they are working for tips and I took care of him. He was then kind enough to walk us down to where we needed to enter. We walked in and waited in line behind maybe 5 groups. Maybe a 5 minute wait. We gave them our boarding passes and passports. They gave them back and gave us our key cards and sent us to the ship. No more than 20 mins from the car to being on the ship and having the first family picture taken. We were directed to our cabins and we checked them out. My wife did her typical wipe everything down thing with Clorox wipes (TV remote, door handles, drawers – everything), and we decided to explore the ship and get something to eat. The kids could not believe how big the ship was. It was their first cruise. It was my wife and mine’s 4th cruise, third on Princess. We showed them all over the ship and we checked out the kids clubs for them. They found the basketball court and that was their favorite place to hang out when they weren’t in a pool. After exploring we headed back to the cabins to get our life vests for the Muster drill. To our surprise our bags were already delivered. We unpacked pretty quickly while waiting for the muster drill. I have to say I have read a lot of bad reviews online. I take them for what they are worth. I have to say some people are crazy. I like to get what I pay for. I work hard, and for the few vacation days I can actually take a year, I want to enjoy myself. I am in the service business, and I expect good service when paying for a nicer vacation. I understand my expectations are very high and can’t always be met. I really can’t come up with one thing that was bad on this vacation that was Princess’s fault or any of their crew. The crew were always happy, accommodating, and entertaining. The food was perfectly fine. It’s not what it used to be but was perfectly fine. There were always choices so there was always something for everyone. If you don’t like something, just tell your waiter (nicely) and they will be happy to get you something else. The one thing that we missed was an abundance of servers by the pool. On past cruises, before tipping was included in the price, we rarely had to leave to go to a bar to get a drink. On this cruise, poolside servers came up to us about 3 times during the week; the rest we had to get ourselves. Not a big deal, but just one of those small differences. We never once had to wait to get a drink either at a bar or a server. They were always happy to help. We don’t typically eat in the buffet much but it was nice to see they made you sanitize your hands before entering the food lines. *Side note* - there are sanitizing units all over the ship. The burgers and hot dogs at the pool grill were always available and hit the spot. We had anytime dining and we waiting 15-20 minutes the first night. No big deal we were given a pager and we went to get a drink while we waited. Just like going to a restaurant without a reservation. TIP: We learned you can make reservations by just calling from your room that day. Then you could show up and walk right in. You’re welcome. We did eat at the steakhouse twice. The boys enjoyed huge steaks and the little one was turned onto lobster tail for the first time and fell in love. The next night was a formal night and we went to the dining room. They had lobster on the menu and he ordered it. He polished that off in about 3 minutes. The waiter came by and asked how everything was. My little one said “it was delicious, could I have another.” The waiter was shocked, then smiled and said, “Anything you would like, sir.” That’s my boy. Ok on to the entertainment and activities. There is something for everyone to do if you want to do something. If you don’t want to do anything you lay by a pool and sleep. You did have to follow the schedule to know where and when activities were happening. They don’t come looking for you. Announcements are difficult to hear on the pool decks. We saw most of the shows. The shows were well done. Don’t expect Broadway – seriously. This is cruise ship entertainment, and you need to walk into this realizing that these young performers haven’t hit it big yet. Some shows were better than others. The dancers were great. The comedian was funny but sort of annoying with his delivery and mannerism. The magician was amazing and very funny too. The cruise director’s crew were great too. They were always around getting people involved. Dan the cruise director wasn’t the most outgoing Cruise Director I have experienced. His jokes were canned and we really never saw him walking around the ship and interacting with people. But we have had some great ones in the past so it’s hard to live up to them. But there was always something to do so I have to give him and his team credit. We did book 2 shore excursions through Princess as my wife believes it is safer that way (she worries a lot). We booked a Pirate Ship Adventure in Puerto Vallarta and boy was it an adventure. I won’t go into that right now since that part has nothing to do with Princess. All I can say is you may want to rethink that excursion. BUT I will say that Princess DID resolve the problem to my satisfaction as soon as I returned home. We also booked a Swimming with Dolphins excursion in Cabo San Lucas. All I can say is Dolphins are amazing animals. A great family experience. I highly recommend it if you get a chance. As far as the Ship, it was in fine condition. If you are going to scour the ship looking for things that are wrong, then maybe you should be an inspector instead of a vacationer. I don’t understand people who complain about a piece of rust or flaking paint on the wall or corner of your balcony. The ship gets used every day in all kinds of weather with moisture around all the time. This stuff will happen. It really shouldn’t affect your trip. The ship was always being cleaned, from the pool decks being sprayed early every morning to staff wiping hand rails all the time. I read so many reviews talking about how they got sick because of the ship. It’s not the ship making you sick, people. It is all the other people on the ship that don’t have proper hygiene practices. Nothing has opened my eyes more than being stuck on a ship with 2000+ other people who don’t cover their mouths when they sneeze or cough, don’t wash their hands after using the restroom, and don’t take advantage of the dozens of Purell sanitizers all over the ship. My 9 and 13 year old children have better handwashing practices than many of the 40-somethings on the ship. IF everyone would do this the world would be a better place to travel. Let me touch on the tipping real quickly. I prepaid all our gratuities prior to our trip. I understand the crew doesn’t make a lot of money. I realize that they need the tips to help their families. I don’t see it as a problem, it’s just part of the cost of a cruise. They work hard and deserve it. I found over the years if you take care of people they will take care of you. We got on the ship we met our cabin steward, Marcos. He welcomed us, showed us around the rooms and showed us how to reach him if he wasn’t in the hall. I gave him a little something and I can say we never needed anything. He was on top of it. He got to know our schedule and worked around it. He would wait until we went to dinner (normally late) to freshen our room. He went above and beyond. One day we needed a couple extra towels in the afternoon. I saw Marcos and he said very apologetically he didn’t have any clean ones at the moment. I said whenever he gets some could he drop some off. He said of course and was going to go get some from the laundry. Less than 5 minutes later there was a knock on the door and it was Marcos with some towels. He borrowed some from one of the suite stewards (Suites get nicer towels and linens). So of course we took care of him before we left. He even let us keep our stuff in one of the rooms while we went to breakfast on debarkation day. Well, I probably rambled on too much. But I really think we had a great experience and wanted to share that. I have written good reviews when deserved and bad reviews when deserved. It’s much easier to write positive ones. It brings back the memories of the vacation like it was yesterday. The Crown Princess is a great ship. The Crew was fantastic. We can’t wait for our next cruise. Which will actually be this summer on the Royal Princess. Stay tuned for that review… Read Less
Sail Date March 2016
I'm not a great fan of cruising, once you've seen one ship you've seen them all really, but my husband loves them so we compromise and it's an easy way to experience places you've never been to before. The ship was ... Read More
I'm not a great fan of cruising, once you've seen one ship you've seen them all really, but my husband loves them so we compromise and it's an easy way to experience places you've never been to before. The ship was a bit tired, dated and in need of a spruce up in parts, but I thought it was clean and the cleaning staff very visible although there was a Norovirus outbreak which the ship seemed to do their best to contain. Room service was awful, we all but gave up with this but I took off my gratuity and so spent it in the International Cafe instead where the coffee was marginally better than the rest of the ship. Tea everywhere was not to our English tastes for the most part it was served warm not hot, so again, we all but gave up with this. It was a shame we couldn't enjoy a drink on our balcony first thing in the morning without planning in advance or when we returned from a trip though. We complained several times and eventually we were given a unique number to call, but we were made to feel like we were just making a fuss. Obtaining unsweetened soya milk was problematic as they didn't seem to have it on board until the first port we called at and I was made to wait for long periods while it was located despite a head waiter assuring me it would be available throughout the cruise. I wish he'd told the staff where to find it! I'm British so hate the tipping system anyway so taking off my gratuity made me feel better - the lobby staff can explain why if any of the staff feel it was unfair. I expect to get good service as a given. Why don't they just charge more for the cruise instead of adding €13.95 per day? Having said all of that the rest of it was very nice and better than I was expecting. The food is good on all cruise lines, slightly better on Princess but I felt the food on this cruise was outstanding. I only had one meal I didn't enjoy and this was largely down to my taste, not the way it was cooked. We rarely go to the Horizon bar as I hate waiting to get a seat, but even there the food was good. We mainly ate in the dining room - I enjoyed Anytime dining instead of the fixed dining we normally have which meant we could enjoy dancing to Los Brilliantes, a Mexican trio who really were brilliant and played Mariachi music in the Piazza and on deck. We loved this but it meant we didn't need the other entertainment, which I understand was also good. There were very few Brits on this cruise, they were mainly Californians and Canadians but we met some lovely people and enjoyed talking to them. Apart from the disgraceful room service, and lack of decent hot drinks, the service, like that on many other cruise ships was good. I particularly liked that our cabin steward was helpful and friendly but not in our faces, some days we never even saw him but our room was always clean. He sorted out problems like the curtains in our lounge area not hanging correctly or the toilet being a bit smelly when we embarked - I can't believe that the other occupants hadn't noticed these. Embarkation and disembarkation at Los Angeles were very well organised much better than any other port we've been to. Ports excursions were largely what we'd been expecting and we enjoyed them all except La Paz which we thought was scruffy and dirty - they need to spend a lot of money on this place which I understand is a bit politically controversial. We particularly liked San Diego and Loreto. We had to be tendered in to some places but this was well organised and we had enough time in all ports not to feel rushed. Read Less
Sail Date January 2016
We flew into Orange County Airport, which worked out very well- nice airport, and a 40 minute drive to the port, much less traffic than from LAX. We booked a private shuttle with Prime Time Shuttle and had very good experiences both to ... Read More
We flew into Orange County Airport, which worked out very well- nice airport, and a 40 minute drive to the port, much less traffic than from LAX. We booked a private shuttle with Prime Time Shuttle and had very good experiences both to and from the port. This was a spring break trip for the family, usually we do not cruise with kids. If you were not on spring break, you would have hated this trip, the boat was PACKED with families. I had one worker from the Kid's Club tell me they had 700 registered kids on board this week, from the three kids clubs. WOW. Made for a very crowded pool. Embarkation was very smooth and quick. Many hosts to direct you to one of the many open windows for check in, and got you right on the ship. The family had a very nice time and was a great break from reality which is what we all needed. Our main goal was R&R. Have not traveled this itinerary before, though we are frequent cruisers. All the ports were enjoyable, however there is not one that we feel is absolutely necessary to go back to. We did our own excursions, did not book through the ship. We had two cabins on the Aloha deck, which was a great location for the pools, but a long way from the dining rooms- we make it a rule to never take the elevator. Having been on the Crown before, and also on the Ruby, we found the boat in the beginning stages of needing repair. Cracked tiles, scratched toilet seats, spots on the walls, worn carpet, worn towels, darkened china. Even the information binders in the rooms were falling apart. The atrium is still impressive. Though the condition was noticed, it did not impact the enjoyment of our cruise. We found the entertainment on board above what we have found on recent Princess ships. A juggler in the atrium three evenings was entertaining for all the families on board. The "Blame it on the Boogie" disco show by the Princess performers was high energy and entertaining, many recognizable songs makes it fun. A comedian on the last night was OK. The magic act on the second night was good. The mariachi band that played often was good and festive for the cruise. We also enjoyed the banners hung in the atrium once we hit the Mexican border- again adding to the festive atmosphere. Now get some Mexican food in the dining room, and you'll be all set! My kids had intentions of using the Kid's Clubs, but finally gave up after the first couple days of it being crowded, boring, or the "fun" activities taking place too late. My teen went up one time for a scheduled activity to be told that they were currently closed because the previous activity was still going on. After going back twice to closed doors, that was the last time she attempted to participate. Fortunately, they get along, are happy entertaining themselves and hanging out by the pool. The older one made a few friends that she ran into on the ship frequently anyway. On previous Princess cruises, we have had pool towels in our staterooms. Not so on this cruise. All towels were in common bins on the pool deck. This meant that by 1:00 in the afternoon, all towels were gone, and those of you returning to the ship or late to the pool had no towels. While we often saw crew hauling out the used towels in big bins, we never saw anyone bringing back more than 4-6 towels at a time. Wish they would go back to having towels in the staterooms- that way everyone is assured of one! Dining was pretty good this time. I say pretty good because the last two I would rate as "average". The things I would recommend (in no order- I can't remember what was served what night) are: the deep diver scallops, the surf and turf (steak was EXCELLENT), the entire menu for the 50th anniversary dinner, the linguini with clams, and the cream of mushroom soup- especially the first night (it was served twice). Of course the lobster and King prawns is always the week's highlight. One night there is a pot roast in reduced borolo wine sauce. FANTASTIC. My husband and I both could not decide between the entree we ordered or the pot roast (I had read a different review recommending it). The waiter brought us one to split because she heard us talking about it. We had 5 different entrees on the table for 4 people, and by far, the best was the pot roast! The desserts unfortunately were underwhelming, 90% ice cream, and we would have skipped 5 out of 7 nights if it wasn't for the kids. The one dessert highly recommended is the one that comes on the 50th anniversary dinner menu. The dining room service was very slow. We had anytime dining, and usually ate after 7:30 each night. Some nights we had a small wait to get in, but not much. Two nights we waited almost an hour to get the next course, and two nights we waited about 20 minutes to get menus and water. We ate in the dining room for one breakfast, which was a waste since it offered pretty much the same food as the buffet, and for one lunch which was really good. We choose the carry off option for disembarkation. Our time was 8:30, and they called our group right on time. We got through customs and was waiting for our ride by 9:10 AM. Easily made it to our 12:40 flight out of SNA, no stress or worries. Overall, the cruise was adequate, the ship needs updating, the ports were entertaining and nice, and it gave us a much needed vacation. The value was great. Would not necessarily recommend this cruise over others, but for something different and for a get away, we would not steer anyone away. Read Less
Sail Date March 2015
Crown Princess Ratings
Category Editor Member
Cabins 4.5 4.1
Dining 4.0 3.8
Entertainment 4.0 3.6
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.8
Family 4.5 3.8
Shore Excursion 5.0 3.7
Enrichment 4.0 3.4
Service 4.5 4.2
Value For Money 4.0 3.8
Rates 4.0 4.1

Find a Crown Princess Cruise

Easily compare prices from multiple sites with one click