Princess Crown Princess Cruise Reviews for Senior to Europe

4.5 / 5.0
2,240 reviews
The Kilauea Volcano @ the Hawaii Volcanoes National Park in Hilo
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The Waimea Canyon in Kaua'i
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WakeView bar area and pool.
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Cartagena Cools at Good Spirits
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1-10 of 48 Princess Crown Princess Cruise Reviews for Senior to Europe


Dream to Nightmare

Review for a Europe - British Isles & Western Cruise on Crown Princess

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patriciaa
2-5 Cruises • Age 60s

Princess was advised by our travel agent. This ship should have never been booked. We were told of "scheduled Maintenance on the ship in April." How can you have "scheduled maintenance" during a cruise? Very PREMEDITATED. Take customers payments and use a ship that is not suitable to sail. Changed a major port (Ketchikan) then eliminated the substitute port (Icy Point). Arrived in ...
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Sail Date: May 2022


I do not recommend a cruise on this ship at all - it was a terrible bait-and-switch!!

Review for a Europe - British Isles & Western Cruise on Crown Princess

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I do not care
2-5 Cruises • Age 70s

We took this cruise to celebrate our 50th wedding anniversary. We had also booked 4 shore excursions and were very much looking forward to these events but the booking went from bad to worse. From the time we booked and paid in full for the trip, we received at least 4 itinerary changes due to a supposed technical issue with the ship engines that would not allow the ship to operate at full ...
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Sail Date: May 2022


Voyage of Disappointments

Review for a Europe - British Isles & Western Cruise on Crown Princess

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Saurweak
2-5 Cruises • Age 40s

We chose this cruise because of Glacier Bay, which did not disappoint. However, the rest of the cruise had some major disappointments. Dining: The dining rooms had very good food, but the time to get your meals was unbelievably long. We had to spend a couple hours anytime we wanted to have formal dining. Portions were quite small, I always ordered two entrees and didn't hesitate to try new ...
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Sail Date: May 2022


Slow boat to Alaska

Review for a Europe - British Isles & Western Cruise on Crown Princess

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Nizeguy
10+ Cruises • Age 70s

Alaska Is my favorite cruise to take. Before sailing Princess sent an email advising that there was a change to the published itinerary due to a technical factor that required a reduced cruise speed. Because of this, the stop at Ketchikan would be replace by a 3 1/2 hour stop at Icy Straight Point and arriving at Juneau 2:30pm. After boarding the ship in Seattle and entering my cabin, I found a ...
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Sail Date: May 2022

Cabin Type: Oceanview


Alaska inner passage/Crown Princess -- avoid until engines are fixed

Review for a Europe - British Isles & Western Cruise on Crown Princess

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JanF3333
2-5 Cruises • Age 70s

Was looking forward to this Alaskan inner passage cruise with 4 stops scheduled. Just before sailing, we were emailed that one full-day stop (Ketchikan) would be canceled. A short 4-hour stop substituted (Icy Strait Point). What really happened? They had to cancel that substitute stop as well AND didn't make it to Juneau in time to have any excursions there. Engine trouble. But I've now read other ...
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Sail Date: May 2022


BROKEN SHIP

Review for a Europe - British Isles & Western Cruise on Crown Princess

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tdobbins
First Time Cruiser • Age 60s

The management lied and said the ship would go under routine maintenance during the cruise and would not cause any major problems- well missing shore excursions because we never arrived on time is a MAJOR problem. The true reason was the main engine was down and we ran on backup engines- this was the first cruise that I saved a lifetime to take. However, the crew was nice and friendly. I upgraded ...
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Sail Date: May 2022


Constant itinerary changes

Review for a Europe - British Isles & Western Cruise on Crown Princess

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Joscelynl26
First Time Cruiser • Age 40s

I chose this cruise because a friend suggested it. It was my first cruise. I was so excited to go! Until the itinerary changes. Over and over. We got an email saying that the ship had maintenance issues which caused the ship to move extremely slow. So Princess had to change the itinerary/arriving late and also canceled a port. We only had 1 full day in a port to experience Alaska. Princess knew ...
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Sail Date: May 2022

Traveled with disabled person


Old ship that can’t get to ports on time

Review for a Europe - British Isles & Western Cruise on Crown Princess

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Tagaeg423
2-5 Cruises • Age 50s

I’m on the Crown Princess now 5-23-2022 to Alaska and the itinerary gets changed daily because the ship can not maintain speed. We might end the cruise with zero excursions and this is a once in a lifetime cruise. Unacceptable and service is terrible because they knew this was a problem before we boarded! DO NOT BOOK YHIS SHIP! Juneau arrival for Whale watching plan was 4:00 and we will arrive ...
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Sail Date: May 2022


Disappointed

Review for a Europe - British Isles & Western Cruise on Crown Princess

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Princess0
2-5 Cruises • Age 60s

Our reason for choosing this cruise was Glacier Bay and it did not disappoint. The rest of the cruise had some serious disappointment. Dining: The dining rooms had very good food, but the time to get your meals was unbelievably long. We had to spend a couple hours anytime we wanted to have formal dining. Portions were quite small, I always ordered two entrees and didn't hesitate to try new ...
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Sail Date: May 2022


Princess needs to make this right!

Review for a Europe - British Isles & Western Cruise on Crown Princess

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shoberer
10+ Cruises • Age 40s

After filling out the survey from Princess, I chose not write a public review immediately in hopes that Princess would reach out to me with a response. They are well aware of what my husband and I personally experienced and I wanted to give them the opportunity to compensate us for the inconveniences suffered on this unsuitable to sale ship we were sent on. This has not happened. Because I ...
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Sail Date: May 2022


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