17 Princess Crown Princess Cruise Reviews for Senior Cruises to Caribbean - Eastern

Crown Princess is a beautiful ship, but not beautifully designed, it is all very bland in colors and finishes. One area looks like every other area. Nothing unique or memorable. Cold, cold, cold ship.... cold in your state room, cold in ... Read More
Crown Princess is a beautiful ship, but not beautifully designed, it is all very bland in colors and finishes. One area looks like every other area. Nothing unique or memorable. Cold, cold, cold ship.... cold in your state room, cold in the restaurant, cold in the common areas of the ship. Even with the 2 room thermostat’s set on high heat, the room remained extremely cold. It is a miserable environment to be so very cold for a 10 day cruise. Anytime Dining..... the Concierge and staff of the dining room (Michaelangelo or DaVinci) will make you wait 40 minutes or longer for a seat if you do not want to sit with other couples. They often tell you that you could be seated almost immmediately if you will sit at a large table of people rather than a table for two. Treatment by Wait Staff not that good. We visited Michelangelo twice and never returned. We ate at the buffet where there was less drama. As for Crown Princess Anytime Dining... for a couple of two it is non-existent. Even when you tried to make a reservation, reservations were only available at 5:00, 5:15 and after 7:30. State Room Servicing..... staff would often not come to the cabin if you were present in the cabin, so rather than servicing the cabin twice a day, it would only be once a day in the early evening. Sheets would not be changed half way through the cruise (5 days), so we had used, dirty sheets for the last 5 days of the cruise. Theater Shows..... most cruises have a few theater musical singing and dancing shows. This cruise kicked off the week with an Opera and 1 musical. But there were many comics. So, Crown Princess does not get high marks for entertainment. Pizza..... Carnival and Princess bragged about serving the best thin crust pizza. For Carnival it was definitely true on multiple cruises, but Princess it was definitely untrue. Pizza served was often cold and did not taste as good as they have in the past. Buffet Meals..... it seems that there were less selections of food that you could eat. It also seems there was a lot of pork served during the 10 day cruise. The salad bar was very good. Would have been nice to have the option to put tune fish on the salad. Food overall at the buffet was OK, but not as good as past cruises. The way the buffets area were arranged on the Crown Price meant that by 5 pm it was difficult to find an available table near the buffet entrance. This problem was primarily caused by the inability to go directly from the buffet area to either side of the ship. It also is a possibility that folks were abandoning the dining room and heading to the buffet. State Room Condition..... clean but extremely well worn. Bathtub bottom had numerous dark stains and there was grout that was turning black... I assume it was mold. Sofa cushions kept falling off the sofa. But, the bed had a soft topper that was much nicer than previous hard beds that were very uncomfortable. State room had 2 temperature control is units on the wall. We kept the temperature on the highest warm temperature, but it was always cold, cold, cold in the room. So cold, we had to order bathrobes and wear them inside the room at all times to stay warm. Patio door never locked properly because the handle was broken and could not be moved into a normal locking position. (I checked the door numerous time and the door was locked. One time the TV satellite would not work in port because of electronic interference, so Satellite TV was not available to watch if you decided not to leave the ship. Plenty of OnDemand TV shows to watch. Now, the show you were watching would pause every few minutes, so you would miss small segments of the show (this was an everyday occurrence). These were not live shows, but one stored on the ship to play when you wanted. This pausing also happened during Satellite TV Live Shows. Twice one of the TVs completely failed. The steward showed us how to unplug and then reconnect the TV to get it working again. Our in-room safe broke the second night in the room. It took 2 calls to Service to get someone to fix it which occurred the next day. Our toilet stopped working/flushing on two different days. It took about 3 calls to get this fixed on 2 different occasions. The light on the balcony never worked, but I did not call Maintenance because I am on a vacation. I felt as if no general maintenance should occur in the state rooms, and was up to the current resident of the room to get things fixed during their 10 days in the ship. Not Good! Room Food Service..... Excellent. Food was ordered via Medallion App on the TV and delivered so fast. This area of the ship was managed and executed exceptionally. Job well done! Effy Jewelry Shop..... rings seemed to be $5000.00 and over. I think most people on this cruise would leave these pieces behind - prices were just too expensive, especially when compared to similar items at various shops in the ports of call. Medallion..... Works very well. I observed no faults at all. Very useful in terms of embarking on and disembarking off the ship during port calls. Originally, when we enrolled in the Medallion program, we were told that we would have a fast check-in and check-off the ship. This is a bit of misinformation because if 300 people were in the line to check-in, it still took 30-45 minutes of standing in a long line to check in. Same thing with getting off the ship. So, part of the lengthy process has been solved, but definitely not the entire process. There are some bad parts of the Medallion..... State Room staff would check to see if a passenger were in their state room, and not come to clean the state room as scheduled until the passenger(s) left the room. If the passenger(s) did not leave the room until 1:00 pm, then the state room staff were gone from the floor, so cleaning the room only occurred in the early evening. If you want to have the ice bucket filled in the morning or afternoon, you are out of luck. The GPS of the Medallion is being over-used by Room Service a tad. An example would be.... I ordered a sandwich one afternoon in my husband’s name. I remained in the state room while my husband walked around the ship. Room Service was trying to catch up with my husband, rather than bringing the food to the state room. Eventually, Room Service did contact me in the State Room asking if I would accept the sandwich. So, this is an example of the Medallion users going a little nuts. Another example of the Medallion problem is the kiosks in the common areas of the ship. The kiosks had a timeline of all event happening on the ship. I placed my medallion on the kiosks to check an evening out, and my name and photo never disappeared from the kiosk. It remained there for the entire evening. This is a violation of my privacy. The Medallion also keeps your full name posted on your state room kiosk. Again, this is another violation of my privacy. If a single woman were in a state room, why would she want her single full name posted on her door kiosk. The fact is, she would not want to advertise there was only one person, a woman, in the state room. On port calls, shop personnel would often ask for your ship card when you were making a purchase. We don’t have ship cards, we have a Medallion. Nobody from the Crown Princess bothered to notify any shop in port about the Medallions. So, this was a bit of a problem. Bottom Line...... I am not sure that I want to go on another Princess Cruise. Extremely cold room, food and entertainment was uninteresting, lack of state room service, room having many issues, etc. Read Less
Sail Date December 2019
We decided to go 3 days prior to departure. No problem at all with check in. Traveling with 2 seniors. They do not have the medallion system working as well as it should. It was also useless for the seniors who are not into ... Read More
We decided to go 3 days prior to departure. No problem at all with check in. Traveling with 2 seniors. They do not have the medallion system working as well as it should. It was also useless for the seniors who are not into technology or smart phones. That did become an issue. Princess needs a backup plan for those seniors. We asked for no down feathers in the room and for 3 days we kept removing them every night. The ship had nothing interesting until the last 2 days of the cruise. On board entertainment was boring except for 1 comedian. After the first bingo game on the tables they brought back the paper cards. Food was better than previous cruises. One thing about the buffet, I am very allergic to shellfish and shrimp was on every section of the buffet. People were being relied upon to not cross contaminate, but that was a failure. I personally witnessed it happening many times with the serving utensils. Embark and dear went very well. Read Less
Sail Date November 2019
First family - friends- we got along just really good,8 in our group.We could all get together like dinner or go in separate direction. We had out suite at the rear of the ship. Many of our activities were froward. This gave us our walks ... Read More
First family - friends- we got along just really good,8 in our group.We could all get together like dinner or go in separate direction. We had out suite at the rear of the ship. Many of our activities were froward. This gave us our walks everyday. You would think this was a negative thing but was vary positive for us.We were getting our walks in without ever noticing the energy-calories we were burning up. I personally only gain 2 lb. My wife brought her walking cane along and only us it a couple of times. The walk ways made for easy comfortable and safe trip out of the suite. Floor to floor,elevator were always close by.The little folded pamphlet with the photo of all levels and location of all main places, bar, restaurant, etc was by far our most convenient tool for finding places and how to get there. We are seniors with a vary short knowledge of electronic. A little old fashion ,I know! We will do this again High school sweet hearts, newly weds. We are in our mid seventies Read Less
Sail Date November 2019
This was our first Crown Princess Cruise. Our friends cruise with Princess on a regular basis and referred this ship. We we couldn’t have been more pleased with everything from checking in to disembarking. Every person that we came in ... Read More
This was our first Crown Princess Cruise. Our friends cruise with Princess on a regular basis and referred this ship. We we couldn’t have been more pleased with everything from checking in to disembarking. Every person that we came in contact with was more than helpful. Our room steward, Igor...Bartenders, Bruce, Viktor, William and Dragana. Every employee we passed in the hallway were smiling and friendly. There was so much entertainment on this ship and we loved it all! Just to name a few, Movies under the stars, the voice, ice carvings, fruit and Vegetable carvings. The buffet was excellent as well as all the other restaurants. We have cruised with other cruise lines and found this one to be far better. I thought there were very few children on this ship, however, when I stopped up on the sports deck 17, I saw the youth center & kids area! Very nice! We look forward to another trip soon on the Princess. Read Less
Sail Date December 2018
I traveled with my mom, who has mobility issues. We both wanted good food, good entertainment, and we weren't interested in a party atmosphere, so from our research the Princess line seemed to fit the bill. We hit upon an excellent ... Read More
I traveled with my mom, who has mobility issues. We both wanted good food, good entertainment, and we weren't interested in a party atmosphere, so from our research the Princess line seemed to fit the bill. We hit upon an excellent deal on a mini-suite, and so we booked a cruise on the Crown Princess from March 11-16. Embarkation was great. I indicated in advance that my mom would require wheelchair assistance for embarkation and disembarkation and everything went smoothly. We had no complaints whatsoever about the food. From the buffet to the main dining room to the Specialty restaurant (Sabatini's) we enjoyed every meal. The service was outstanding, particularly at Afternoon Tea (which we enjoyed twice). We did one excursion, the Panoramic City Tour with lunch and swimming at Cabarete beach in Puerto Plata - and it exceeded our expectations. It was well-organized, the bus was comfortable, and the driver and tour guide were excellent. The driver waited patiently for us as we were always the last to get off, and my mom's walker was stowed carefully each time we boarded the bus. At the beach we had lots of time to relax and swim, lunch was great, and the price was right - the 6-hour tour with lunch was only $39 USD. On the ship we enjoyed a movie under the stars (The Greatest Showman) which was a lot of fun, and we saw the funniest comedian I've ever seen live, (and I'm from Montreal where we know comedy) Steve Caouette. I wish we had been able to see and do more but five days goes fast, and before we knew it it was over. There were only two blemishes during the whole week, and they were toward the end of the cruise. On the last full day on our way to afternoon tea we learned that someone forgot to unlock the 6th floor elevator, and by the time we found someone to unlock it we were late for tea. Not a big deal but it kind of threw us off schedule. The biggest negative was on disembarkation day. We were told to go to the Vines wine bar for 7:30 AM. to wait for wheelchair assistance. In the meantime I got us breakfast at the International Café and as I was doctoring my coffee I put the empty sugar packets on the counter and was promptly scolded by one of the staff in the specialty coffee section. He then went to the trouble to point out the small tin garbage receptacle on the counter, threw my used spoon dramatically into a buss tub, and picked up and slammed the garbage tin on the counter and said "Garbage!" very loudly for emphasis. This was obviously a person who was overtired and stressed, and I hope he takes some time off soon to recharge. I was tired, too, after a week of travelling with a disabled person. I didn't need drama in the last hour of a vacation that was two years in the planning. Overall a great cruise and we're already planning our next one - we'd sail with Princess again in a heartbeat. Read Less
Sail Date March 2018
We love leaving the Midwest in the winter and head to the Caribbean. This was a great trip! The Crown is going into Dry Dock for some upgrades and I am sure they will all be great upgrades. We were lucky and already had the new mattress ... Read More
We love leaving the Midwest in the winter and head to the Caribbean. This was a great trip! The Crown is going into Dry Dock for some upgrades and I am sure they will all be great upgrades. We were lucky and already had the new mattress and loved it. The crew was amazing and did everything they could to help. Horizon Court is still a downfall for Princess. After having been on the Regal and seeing the new set up, it makes the old design harder to deal with. Don't get me wrong, we will continue sailing with Princess for all our cruises but there are changes for the older ships that would be nice improvements. The entertainment was good and there was always something going on. You could do as much or as little as you wanted. We did back to back with Eastern and Southern and really liked the ports we visited. We had been to most of them before but we enjoy them all and returning after the hurricane damage was interesting. We feel the islands need the tourist dollars to rebuild and thrive again. The Islanders we came in contact with were all grateful the ships were stopping again. At the end of the 16 days for these 2 cruises we disembarked and walked across the parking lot and boarded the Regal for 2 more weeks in the Caribbean. In 30 days we only repeated 1 port and that was St. Thomas. Even that wasn't an issue since we had a beautiful day for the 1st visit and it was really rainy and messy the second visit. We just stayed onboard the 2nd visit and made it a "sea day". Read Less
Sail Date February 2018
What follows is purely opinion. Nothing should be construed as a statement of fact. This was our first ever cruise. We wanted a short cruise to see if we liked cruising at all and if we would get seasick. It was freezing in NJ so we ... Read More
What follows is purely opinion. Nothing should be construed as a statement of fact. This was our first ever cruise. We wanted a short cruise to see if we liked cruising at all and if we would get seasick. It was freezing in NJ so we did this last minute to get warm, booked everything including air travel less than about 30 days before the sail. First, I had always heard that on today's modern cruise ships you don't feel the ocean. Lies, damn lies. From Ft. Lauderdale to Grand Turk there were waves. They had to close all the pools because of the water sloshing back and forth in the pools, 2-3 foot pool waves anyone, and sometimes it would escape the pool and splash on the deck. I and my wife were generally OK however we heard from various people that their roommate was laid up with seasickness. Because of what I learned about ship movement I would get the lowest cabin mid-ship. Also, there are 3 main dining rooms, same menu in each however, one is in the stern (aft). I would try to get into one of the midsection main dining rooms, less rocking while eating. FYI, my wife was getting her hair done for the formal night and there was a swell. She told me some of the staff fell down. FYI, on this particular cruise there was a nice mix of ages from 20 somethings to 80 year olds. A few preschoolers. Very few teenagers and school age children. We liked this. Overall I liked the ship. Decent number of pools and hot tubs, nice promenade that circled the ship however there were stairs to get to the front part of the promenade this might be a problem for some (except in bad weather they closed the stairs to the front), nicely decorated dining rooms, nice interior, ship not too large, nice number of entertainment venues (i.e. bars with musical entertainment or trivia contests), theatre was OK, there was also a disco in the top aft section. However, some of the activities like learning to play a steel drum were in an interior conference room. Dinning in the main dining room was OK. The food was OK and the service was really great. I did not have any out and out misses. Some days I liked the food better than others. I thought the equivalent was Ruby Tuesdays maybe a little better, my wife thought it was a definitely a step up from that. Again, not 5 star New York restaurant but definitely reasonable, especially for what we paid (got a last minute dal for about $100 per person per day that included port fees, taxes and gratuities). Did not particularly care for the buffet. Generally we ate in a MDR for breakfast and dinner when we could and embarkation day we also made it on in time for lunch in the MDR. We scored a great table for 2 (table 132 in Botticelli MDR). The only problem is that because we booked so late we only got a 5:30 seating which was just a tiny bit early. One last thing about the Botticelli, it can get noisy from the conversations at dinner, I think there may be too many hard reflecting surfaces. We dressed up for formal night (I did a Tux, most of the men did dark suits or similar). In general the wait staff wore different outfits each day. There were fresh flowers on the table. Our wait staff remembered our drinks. The head waiter stopped by our table once or twice during the cruise. Generally nice little touches that made dining in the MDR an experience. Also ate pizza near one of the pools. Pizza was decent. I prefer ultra-thin crust NY style however the pizza on board was definitely acceptable. On the pool level they also have a place for burgers, bratwurst, BBQ, grilled chicken. The burgers were good, so was the grilled chicken, I did not think the BBQ brisket was up to snuff. There was also an international cafe on deck 5 that is supposedly open 24 hours (was never up in the wee hours to test that). They had Paninis, salads, deserts, in the morning they had donuts (here you had to pay for coffee, did not try it). I generally liked the food at the international cafe. In general the coffee on the ship was mediocre, but I drank it, I will pretty much drink anything although I would prefer Jamaican Blue or good pure Hawaii Kona. There is a coffee card you can buy, on such a short trip (5 days) it was not worth it. Might give it a try on 7 days or longer. We did not try the pay for dining rooms. We pre-bought water which I thought was a good idea. We bought the soda package, I think we broke even, probably would do that again. We're not drinkers so it was cheaper to buy drinks and wine by the piece. They also had buy one drink get one for a dollar at select times of the day. The only true miss on the whole cruise was a basic margarita in the Wheel House bar, really bad, and they overcharged me a dollar or two. The entertainment was generally good. We went to two of the shows in the theatre. Something called Encore and another about the 70s. Liked those two shows. Not sure younger people would like the 70s show because they would not get it without living through the time period. There was a disco party up on the pool deck one night. That was fun, not sure what they would do if the weather was bad. They also had live musical entertainment in many of the bars/lounges and in the piazza. Really liked the string duo (woman playing cello and one playing violin). The steel drum guy was pretty good (he also taught the steel drum lesson) as well as the band that played at the various things like the disco party and last night balloon drop. The movie under the stars was also fun. I was disappointed in the Mardi Gras event. It could have been much better and should have been held in club fusion and not the piazza. The enrichment stuff was a little lacking. However we did like the steel drum lesson (will probably buy the same steel drum for our granddaughter that they use in class) and I liked the talk on how the ship operates that was given by a third mate. The star gazing was not great because it was a full moon so the stars were washed out. Can't really blame that on Princess, luck of the draw. FYI, they use a pre-recorded tape for part of the star gazing. I did not object to that but others might mind. Stumbled on a lawn bowls contest one day. I am sure it was in the daily newspaper (a must read) however did not see it. It was run by a very nice young woman from the cruise staff. She had an English (or maybe Australian) accent. I didn't win. Overall the service was great, dinning staff was excellent. Cruise director was a lot of fun. Port excursions. There is not that much to do on Grand Turk. I did do one of the snorkeling excursions, Horseshoe Reef and Round Cay. I hadn't gone snorkeling in a while so this was fun. FYI, the water was chilly, just not cold. The group that actually ran the excursion was I believe Chukka Caribbean Adventures. Very nice, I was very happy with it. However, I think you can find better snorkeling off the Florida Keys. The diving is probably wonderful because of the "wall" but I did not try that. We also did a bus excursion, The Grand Turk Experience. I thought it was interesting, some people might not. Again it is a very small Island. I believe that most tourists to Turks and Caicos go to the bigger island in the chain. We also walked up the beach to Jack's Shack for a drink. The Dominican Republic is bigger. Puerto Plata, is main the city near where the ship docked. Puerto Plata and vicinity is probably worth two days. We did the Heritage Puerto Plata with lunch excursion. It was OK. I don't like just sitting around the cruise port so this was a reasonable choice. You get to do a rum tasting at one of the distilleries (they call it a tour of the distillery but I think of it as really just a tasting and buying opportunity in comparison to what Wild Turkey does for a tour in Kentucky), we saw the fort, a small local museum, the town plaza. You get a taste of the local environment. If I were younger and in good shape I would have done the waterfall swim excursion, sounded great but a little too strenuous for me. Some of the other activities sounded nice but not enough time. They try to get you off the ship early on disembarkation day (i.e., by 8 or 9 AM) and our flight was not until 7 PM. We had a lot of time to kill. By the time we decided to do an excursion most of the tours were filled up. The one available was a short tour of Fort Lauderdale and a boat ride on the intercostal. It was fun. We started early so we had extra time on the bus so they did an impromptu stop near the beach so we could stretch our legs, walk on the beach, or pay a small fee and walk out on the fishing pier. I have been to Fort Lauderdale, I like the city and if our travel plans had worked out I would have stayed an extra night either before or after at the beach area. I thought the sales staff in the onboard jewelry stores were a little pushy. However, that is easy to avoid, just don't go in. Locally we stayed at the Hampton Inn Ft. Lauderdale/Plantation the night before sailing. They have a free shuttle from the airport and to the port. YOU NEED TO BOOK THE SHUTTLE TO THE PORT AS SOON AS POSSIBLE, THE TIME SLOTS FILL UP FAST. Nice little hotel. Nice little outdoor pool and hot tub in the back. Walking distance to two shopping areas. The shopping areas have restaurants and one has a liquor store with a good wine selection if you want to buy wine for the cruise. We brought on two bottles. Embarkation and disembarkation went OK Overall I would go again, assuming food and service did not decline. I would just try to get a mid-section cabin. Read Less
Sail Date January 2018
We enjoy the Princess Cruise line. This was our 13th cruise with them. We have sailed on the Crown Princess twice before, once on a repositioning cruise from Fort Lauderdale to Rome and another time, from Galveston, Texas to Roatan, ... Read More
We enjoy the Princess Cruise line. This was our 13th cruise with them. We have sailed on the Crown Princess twice before, once on a repositioning cruise from Fort Lauderdale to Rome and another time, from Galveston, Texas to Roatan, Honduras and Belize. We enjoyed the International Cafe in the atrium for a light lunch or a snack following a day in the port. Staff made the best tasting (and artistic) cappuccinos! One of my specialty coffees displayed the adorable face of a cat and another one, a beautiful flower. It is the little things in life that make a difference. We dined every evening in the Botticelli dining room on deck 6. We chose traditional dining (first seating at 5:30 pm) and sat with an older couple and their son and daughter-in-law. It was their first cruise. We were very happy to share some of our past experiences with them and answer their questions as best we could. I was surprised that lobster was not on the menu the last night of the cruise. Perhaps this was because it was only a five day cruise? I don’t know, however, I sure missed it. We liked spending time on the promenade deck 7 where one can either walk, just sit and relax, read, watch and listen to the waves and nap. We were pleasantly surprised that the movies onboard were current Academy Award nominated movies. We saw “Wonder” (Movies under the Stars) and “Three Billboards...” in the Princess theatre. We stayed close to the ship in both ports. Next time, we plan on taking in some tours. We found the locals were very friendly and seemed happy and carefree. Everyone in the DR loves our Blue Jays! The weather was perfect and a welcome relief from the frigid north. I found that a five-day cruise is not nearly long enough for us “retired” folk. However, it was a nice break and we enjoyed it very much. Read Less
Sail Date January 2018
We are long time Princess Cruisers. Wanted a nice get away and the price was very nice. The ship is scheduled for dry dock in March and could use some freshening up. Definitely needs new beds. Entertainment was good. Was hoping for a new ... Read More
We are long time Princess Cruisers. Wanted a nice get away and the price was very nice. The ship is scheduled for dry dock in March and could use some freshening up. Definitely needs new beds. Entertainment was good. Was hoping for a new Stephen Schwartz show, but some of the dancers had bee injured and they could not do the show with the remaining members. But the ones who were left were among the best we have ever seen on Princess. The show Encore was fantastic and the new deck party is a lot of fun. The islands we visited have made good progress recovering from Irma. But you can see that there was major damage. Enjoyed Antigua and we were the first Princess ship to can at St Maarten. The people in St Maarten were really glad to see us back. Just embraced the return of tourists. One of the reasons we picked this cruise was to see the Dominican Republic. This was a new port for us. The port, Amber Cove is very nice-- not much of beach, but nice pool and great hammocks. Our Tour of Porta Plata was the worst tour I have ever been on. Terrible itinerary and terrible guide. Was hoping to see some of the nice beaches, but really rode around and guide mumbled and we went to a really bad gift shop and he did not want to leave. Wanted his kick back. Just a terrible shore excursion. Some people had gotten nice independent taxi tours and others not so good. Just not a pleasant port and I felt that Princess did not do enough to make sure the tour was a good experience. Also, was very disappointed that they had changed the policy in the Crown Grill to have an extra charge for more than one entree. I hated it on Celebrity and was so sad to see it on Princess. Also, for scallop lovers the wonderful scallops are not longer there. The staff was very good and we really enjoyed the cruise, just hate to see Princess following RCCL's policy of piling on extra charges. Read Less
Sail Date January 2018
We chose this cruise because of a last minute promotion that made the trip very appealling especially considering that living in Florida reduced travelling costs significantly. This was our 17th cruise on Princess and app. our 70th ... Read More
We chose this cruise because of a last minute promotion that made the trip very appealling especially considering that living in Florida reduced travelling costs significantly. This was our 17th cruise on Princess and app. our 70th cruise overall and we have found over the years that Princess provides the most consistent level of service in most of the categories that we value. We rate the service, atmosphere of the ship, cleanliness, food quality and variety, and entertainment as consistently above average. Other cruise lines, and we have been on almost all of them, may have a single category that rates higher, or may offer more benefits; but on balance Princess has more pluses in more categories than the other cruise lines. All cruise lines have their flaws, including Princess, and the high cost of excursions, somewhat limited entertainment and limited dining options highlight some of these flaws. But on value, and general enjoyment, Princess has to be given its just due. This particular cruise on the Crown Princess was extremely pleasant, with a wonderful service staff and a pleasant cruising population. The Crown Princess needs its scheduled dry-dock, but still remained a wonderful class ship well served by a great staff. Princess remains, in my mind, the most consistently reliable of the cruise lines and when you consider its high performance in most areas of customer interest, it is difficult to beat. Read Less
Sail Date January 2018
Frist time on this line. We were excited to try it. Heard good things. Some were true others we learned the hard way. Overall the food was good, very generous portions; good traffic flow in the buffet area. Loved the layout of the cabin. ... Read More
Frist time on this line. We were excited to try it. Heard good things. Some were true others we learned the hard way. Overall the food was good, very generous portions; good traffic flow in the buffet area. Loved the layout of the cabin. The closet did not have a door so it was not always banging into the bathroom or entry door. The comedian did several nites of shows. It needed more variety. Three nites out of 5 had the song and dance crew. They way I tell it is this - same dance, same performers, different costumes. Very cheap to not provide a variety of shows. The comedian and the game shows were in a lounge that was too small to accommodate the crowd. Many standing for the game shows and the comdey shows while the theatre was used over and over for the song and dance crew. We asked for a dining table for 6-8 and got a table for 2. Tried to change it but there was not anything else available. We won't be using the assigned dining again on this or any other line. It is getting so that the speciality dining is changing the menu and the services in the main dining room and changing it for the worse.. We tried the specialty dining and found it to be a colossal rip off. Billed as surf and turf it was $29.00 each upcharge. Now we already paid for dinner thru our cruise fare so an additional $60 between us should have been a good mark up. For $29.00/pp we could have a 6 or 8 oz. filet Mignon OR a 5-6 oz. lobster tail but NOT both unless you paid an additional $10/pp. So not exactly a surf and turf at the price advertised. Took us over 2 and a half hours because there was only one server for the room we were in. The place they seated us was on the exterior wall of the room which was glass and only a half wall that opened onto a major corridor. It was like eating on a freeway. Nothing special about it. My steak was great as was the lobster tail; the potato was half done, hard in the center and not warm enough to melt the butter; the one side I was allowed was 3 stalks of asparagus. Took so long we missed a private party and the beginning of the comedian so we had to stand since we came late. Not special at all.Here is a kicker for you - a surf and turf that was $40 extra - lobster came on one plate and the steak on another. Hardly fit on the table. Served on the finest of china - a plate that had the stars and stripes around the edge of it. It looked like something from off a covered chuck wagon in the Black Hills. - just missing the beans!! Some 5 star china!! We want to be sure we tell everyone that if you make a stop at Grand Truk DO NOT SHOP in the stores except Margarittaville. Four stores had "broken credit card" machines and wanted only cash. They were too cheap to pay the swipe fees. I told them to keep the crap and bought at the next port. Lots of kids and families on this sailing. Either the children's program was poor, too short or non existent. Kids everywhere all the time. Especially the pools. The adult pool was one where you either had to be in the water up to your neck or sit out entirely. No shelf to sit on and if you sat on the edge you could not reach the water with your feet. Really a stupid design. The first as sea day one of the two community pools was closed with a net over it. The embarkment day it was empty. Poor plan! Towels were plentiful and available. Some lines make you check them out - not so with this line. Read Less
Sail Date December 2017
We enjoyed our cruise on the Crown in spite of it being a very dated ship. The staff and crew make sailing on the Crown a pleasure. They are all very friendly and helpful, from our steward, Jason, to our waiter, Viktoria, and everyone ... Read More
We enjoyed our cruise on the Crown in spite of it being a very dated ship. The staff and crew make sailing on the Crown a pleasure. They are all very friendly and helpful, from our steward, Jason, to our waiter, Viktoria, and everyone else. The shows in the main theater were, with a few exceptions, rather amateurish. The comedians rocked. The other night clubs put on good shows, however the shows in the Explorers Lounge were always turn away crowded. The food in the Main Dining Room was excellent, as was the service. The wait staff was very knowledgeable and their recommendation were spot on. I wish I could say the same for the buffet. The room and presentation are very dated. Food selection is limited and bland. The layout makes moving around difficult and splitting the room into two separate sides with no access to each other makes finding seats much more difficult than it needs to be. Our cabin was very comfortable and Jason, our room steward, kept it clean, well serviced and supplied with ice. Overall, we had a nice, but not great, cruise on the Crown. Read Less
Sail Date December 2017
This was a good cruise on an elegant ship. The ship was segmented with plenty of smaller areas for the guests so even though there were several thousand guests on the ship, we never felt crowded. The drink prices were a suprise, only ... Read More
This was a good cruise on an elegant ship. The ship was segmented with plenty of smaller areas for the guests so even though there were several thousand guests on the ship, we never felt crowded. The drink prices were a suprise, only between 7 and 10 dollars per drink which we found very reasonable for a cruise ship. Our dining experience was enjoyable even though the food was a little bland. The outdoor theatre was the best we have seen. The screen and sound were very good and they had movies and concerts several times a day.The ports were average at best. The beaches at Princess Cays were very rocky. Our ship sponsored excursion at Amber Cove was simply a cash grab by the operator. We visited the fort and the historic block. The rest of the 5.5 hr tour was shops. Very disappointed.Our cabin was very nice except for the constant sound of running water in the walls. Read Less
Sail Date November 2017
I will start off by saying this was the most unfriendliest crew I have ever seen on any of my cruises. There was no cheerful hellos and it seemed as if the crew had been yelled at before we got on. I don't know what the problem was ... Read More
I will start off by saying this was the most unfriendliest crew I have ever seen on any of my cruises. There was no cheerful hellos and it seemed as if the crew had been yelled at before we got on. I don't know what the problem was but I know our group was not the only ones to see this. Most everyone we talked to felt the same. Embarkation we waited in a long line that went into the parking lot. The did not open the doors early causing everyone to wait. Disembarkation went smoothly. There were three of us in an accessible balcony room. The room was nice except for where the third person had to sleep. It was way to high up and a wobbly ladder to get up there so my 68 year old friend opted to sleep on a mattress on the floor. When you opened the sliding door there was a high pitched screeching sound that was unbearable. So the first night we slept with the door closed until they repaired it the following day. Also the door has a metal piece that is made for a wheel chair to safely go over it. Well the piece would pop up when you stepped up it and two of us tripped over it. We called twice for it to be repaired but it continued to happen. I truly hope no one gets hurt as it was really dangerous. When we met our steward Jim we asked him if we all could have two bath towels. He at first told me no only 1 per person. I was really surprised as I have never been refused this before. So I called passenger services and we were able to have 2 bath towels apiece. He also was not that great in cleaning the room and would forget to empty our trash cans. We ordered the robes for the room. They were not in the room so I had to call for them. When they came they were still wet. We hung them outside to dry but then later in the evening our steward brought us some dry ones and took the wet ones. I called to make sure of the options we had for dinner since we did the anytime dining. I was told we could go to DaVinci and Michelangelo. So we went down to DaVinci and we were told we could not eat there until after 7:45. My friend has had 4 strokes and is her left arm is paralyzed and she has a brace on her left leg and walks very slowly with a cane. I was upset that we had to leave this restaurant and head to Michelangelo. This is the reason I called passenger service to make sure she did not have to walk far. At Michelangelo we were unable to get a table for 4 of us. Three of us were traveling together and we met a nice woman who was traveling alone so she joined us. Each time we had dinner we had to have a sharing table. I was disappointed that we could not have a table for just us. The one night I asked the Maitre d if he had a table by the window and he threw his arms up in the arms up in the air in a huff. I stepped back and said sir all you had to say was yes or no you did not have to get angry. Then the following night we went down for dinner and when he went to seat us the friend that we met followed me and apparently he did not think she was with me and he yelled at her to go back and wait. He was so very rude. This was upsetting. The food in the dining room was not the best. I have had better on my last two Princess cruises. They also took the strip steak off as a staple item on the menu and changed it to a hamburger. That surprised all of us. One of the worst things to happen to us was in Sabatini's. The casino comped me and my two friends a dinner there. The women we met joined us but had to pay the $29 dollar charge. We all ordered the lobster and the artichoke casserole. The casserole was good but the lobster was AWFUL. I will say it again....the lobster was AWFUL!! I so wish I had brought my camera. Our lobster tails were black on the bottom. Mine was the worst. They smelled very fishy and the taste was atrocious. We all sent them back. We did not ask for a refund as we were comped the meal but our friend asked for them to remove the charge from her bill. They said she should order something else. She said no, that this totally ruined her appetite. The waiter got the manager (at least I think that is who he was) and he refused to give her credit for this meal saying she had eaten the souffle. OMG I could not believe what I was hearing. The lobster was spoiled and they would not refund her the money. I felt so bad for her. And for us this was supposed to be a special treat and it certainly was memorable but not at all special. I found the gym to have only 2 recumbent bikes. Which with my back surgeries is the only type of equipment I can use. It made it difficult for me to get to use the bike as they were taken when I would go down. Also disappointing was that the gym opens at 7. Most ships the gym opens at 6. And if you call passenger services they will tell you the gym opened at 8. We did not get a lot of good info from passenger services. Then other thing I noticed on this ship was the lack of communication. We had a very rocky night and day on the last full sea day. Very little communication on that day as well as the other days. Oh and the first day when they gave us the temperature they only gave it in celsius not in farenheit leaving many of us clueless as to what the temp was. The ports we went to were Amber Cove which was very nice. And Grand Turk which was equally as nice. I would totally do those ports again but not on this ship. The ship needs to be refurbished, the bathroom smelled awful and the ship did not sparkle but looked rather dirty. I read on cruise critic that it is going to be dry docked and that is why it looks this way. Not sure of this but this is what I read. Also there was an elevator out causing long wait times to use the elevators. The thing that made me feel sad was this was my two friends first cruise. And I told them about how good the food was and how the crew is wonderful. Well they did not have a good experience and this really disappointed me. I hope Princess makes some necessary changes on this ship. And I hope the crew gets in a better mood for the next travelers. Read Less
Sail Date March 2017
cabin was immaculate and steward ronaldo was most attentive. it was a little on the small side, but the balcony was quite large. we did have a desk with drawers and a chair plus another chair and 2 nite tables with drawers. if there was ... Read More
cabin was immaculate and steward ronaldo was most attentive. it was a little on the small side, but the balcony was quite large. we did have a desk with drawers and a chair plus another chair and 2 nite tables with drawers. if there was anything to complain about it was that there were not enough electric outlets. there was only a double on the desk and if you were tall enough, you could squeeze in behind the tv i had the forethought to request in advance a gluten free diet. princess sent me an acknowledgement card which i gave to my waiter. he presented it to a headwaiter who became my personal menu coordinator. i was then able to have my meals specially cooked to be gluten free. i was even advised which dishes could be made at the buffets. every evening, i was shown the next day's menus and pre ordered. all the foods were delicious even ones not made special. i personally found all the staff to be most helpful and friendly. in the buffet, if i was carrying 2 plates, a server helped me carry them and found a table for me. my disabled friend had a server gather her food. however, my disabled friend was disenchanted when her suitcase came up broken. a wheel had come off and the purser's office was not very nice about it. they refused to pay for it and couldn't fix it. they tried giving her an old replacement that was in worse shape than the damaged one. otherwise she was treated with exemplary care, from the maitre d' who provided us with an easily accessible table, to the steward who took her scooter every nite to charge and returned it in the morning promptly at the scheduled time.she had wheelchair service on and off the ship. my friends and i had a wonderful trip. Read Less
Sail Date January 2013
This web site was really helpful to us before we went on our cruise. I feel like I should "pay it back." These notes are for cruisers on a tight budget. We like the idea of taking a cruise over the holidays - in our case it ... Read More
This web site was really helpful to us before we went on our cruise. I feel like I should "pay it back." These notes are for cruisers on a tight budget. We like the idea of taking a cruise over the holidays - in our case it started on the Saturday after Thanksgiving. We are almost novices at cruising; the last cruise was over 10 years ago (Panama Canal) And then only one before that (Mexico.) We signed up for the 7 day Caribbean Cruise at a really great price through Americas Vacation Center. It was only $399 pp, with a $75 shipboard credit. They gave us a free room upgrade in the process! One of the best features about the cruise application process is that it can be done on line prior to departure. I noticed that the popular ashore excursions got sold out VERY early. I completed ours six weeks before departure and was disappointed that the excursions we were interested in, were no longer available. I asked the on line community about hotels in Ft. Lauderdale, found a Hampton Inn 12.6 miles from the airport on Priceline for $65 per night. Sounds reasonable, huh? The taxi from the airport was $40 and the Supershuttle to the cruise ship the next day was $60! We should have just paid the price and found something near the ship's terminal. In addition, because we arrived late in the evening, (coming from the west coast) - there were no restaurants open for dinner. We found the neighborhood bar (Cheers) (really the name) that served hot sandwiches that were ok. We had a great rocknroll band to entertain us that night too! We were up at the crack of dawn to take the Supershuttle to the cruise dock. Bad news. The line to get into the ship was a mile long. If you had bad knees or bad whatever, it could be a problem. We got acquainted with lots of experienced cruisers in line with us, and got some good tips from them about the cruise ship. We were worried about the "no booze" policy - taking booze on board in luggage. We read - on this site - about how someone bought some mouthwash in a plastic bottle, rinsed it out and put vodka and green food coloring in it. Thought that was a splendid idea. Only trouble was, the vodka tasted like mint mouthwash. That was a bust, had to throw it away. My husband drinks vodka, but I am a red wine drinker. So brought a box of wine in my suitcase, and that went through ok. Then our first stop was Cayman Island. One of the duty free stores sold Rum in a bottle. We just emptied our plastic water bottle, filled it with clear rum and brought it on board no problem. The $29 soda pass was a good idea. We just filled our plastic coke "glass" with coke and then added the rum when we could. There is something about rum and coke in the Caribbean - it tastes just wonderful. We brought the leftover rum home and tried it when we got back - didn't taste the same! The Lotus spa was a good investment. For $139 per couple, we could have unlimited access to the thermal spa. Was lovely. We did the card stamp game upon arrival - it is a good way to see the ship. There is a free library exchange in the ship's library. Bring a book or two that you don't mind giving away, and find another good one to read. We recommend not making reservations or having the same seating at dinner each night. The fun part of having open seating is that you get to meet new people each night. One couple we were especially fond of - we met several times later. The food was wonderful of course, and you could order as much as you could eat! My favorite wine with dinner was the Nobillo Sauvignon Blanc. It was reasonably priced and the wine server saved the leftovers for you for the next night. The other fun thing we did was to attend the Maitre D's wine club tasting ($25 pp) and another wine tasting ($12 pp.) Coming from California, we love wine and there was an especially good selection at both events. Other notes: You can ask for an omelet at breakfast. We only ate two meals a day - late breakfast and early dinner. It was too cold to enjoy the outdoor theaters with free movies, but seemed like a good thing to do. We liked to walk the deck/s for exercise. The exercise equipment in the sports area had a waiting list. You had to sign up/reserve all. We loved the comedy club the best. As recommended, get there early for seats. The comedians were top quality and very funny. Order a coke and put in a little of your rum for fun. Or house wine was only $5.50 per glass (but they add an 18% tip on everything.) Internet: Very expensive on board. Also do not forget to shut off data roaming on your cell phone. And fetch data manually. Long distance international calls on the cell phone will break the bank. Even incoming. At Grand Cayman, we found a very reasonable internet cafe up an alley just opposite the post office. There are signs. ($2 for 10 mins.) You will need exact change for postage stamps at the post office. They have post cards there to sell; don't need to run around town to find one. We took the Jolly Roger tour for $48 for two people. It was sardines, people too crowded on an open bus. Just took you a mile or 2 out of town to a nice beach for about an hour. But you could sit at a beach restaurant upstairs overlooking the cruise dock and drink local draft beer in a frozen mug and be just as entertained by the bartenders. (We did that too.) There were people snorkeling, diving, riding a glass bottom boat, etc. Not enough time to really enjoy the island. Don't bother. Wish we had time to go to the free lectures - cruise friends said the "Art History at Sea" was really good. We thought the LGBT get together sounded interesting. When we showed up to party, we found lesbian, gay, bi-sexual, transgenders. It was definitely a party! A little awkward for heteros like us, but the people there (mostly gay men) thought it was hilarious that we attended and bought us a drink! Saw several during the cruise and got the wink from all. I had to ask our new friends what the "Friends of Dr. Bob and Bill" was about - so we didn't get embarrassed again - it is the ship version of AA. After all the Carib beer, rum, wine, mint vodka, - we should have joined! Oh don't forget to mention the free rum tasting at the Duty Free store on the dock. Ask the cashier for a tasting cup. Ten different flavors of rum (Coconut, vanilla, orange - more - cant remember. The cruisers standing around tasting were FNP (family's abbrev. for "feeling no pain.") And reasonably priced. They bag it and bring it to the ship for you too. Roatan Honduras We really wanted to go to the Dolphin encounter for $378 per couple. But just not in our budget. I had a fantasy about having my picture taken with a dolphin in our arms. Instead we found another couple and shared the cost of a taxi for $10 each into town. BE warned, Honduras is a VERY poor country - although the locals try to make it a comfortable & safe place for us tourists. Our taxi driver, Martin, took us to the local grocery etc. store (the local Wal-mart) and then waited for us for two hours while we walked around. This is a one main street town; but ok to walk "around the block." Our friends bought some really nice souvenirs. I already have three of everything so did not partake. I have spent time in Central America as a medical volunteer and it was great to get back to the roots and share it with my companions. The grocery store had a sit down counter and served beer and local food. Black beans -really delicious. Across from the grocery store - you had to find your way to the back of the run down building - was an internet cafe. I installed skype on the computer there, and was given a computer phone/monitor to plug in. Ran out of time to see if it worked, but it was computer #2. Check it out. I bought Caribbean spices at the grocery store to add to my gourmet cook shelf. This was the first opening day of the Mahogany Bay Cruise Center with lots of "duty free shopping." The "largest theme bars, perched atop Monkey Hill has glorious views of the cruise ship and the tropical gardens of Monkey Bay." So says the literature. The "world's first magical flying beach chair." Of course you had to pay to get there, but everyone that we spoke to enjoyed it Cozumel -Tulum Mexico My husband had never seen a Mayan ruin. The day was VERY hot and made it a poor choice to be outside, but being a prepared traveler, we had handkerchiefs to wet for our necks and brow, and a spray bottle. And extra water bottles in our back packs. Our tour guide was awesome; he gave us his profile and compared it to a picture from a Mayan carving - we believed him when he said he was an ancestor. He really made the ruins come alive. The path to the ocean was closed, and you could not walk on the ruins, up the steps and through the arches - like you can at Mishu Piccu and ? fill in the name. He brought us to a family run lunch business where he said was "safe" - he probably got a cut of our business - such is the way in this part of the world. The food was ok and the beer was cold. The cost - $158 for 2 people. Glad we did the 8 am tour. The afternoon tour would have been intolerable. (Does it sound like all we did was drink?) We are really temperate when not on vacation! Princess Cays This beach is owned by the cruise line. We rented a "beach clam shell" for $24/ 2 people - to keep out of the sun. And some snorkeling equipment. Forget the snorkeling, not much to see. Formal wear night. We have a wonderful picture of handsome husband in a tux (married for 48 years) and myself. But not cheap. $40? It was a good investment, and scanned/copied it to enclose in family Christmas cards. I did not realize that you could get a picture with different backdrops in several locations. So look around before you choose. Other notes: I got busted for having an iron in our room. It was really a steam/iron combination, but our steward made me put it away. Next time, I will bring just a steamer to freshen up the clothes. The Laundromat was a mile down the corridor and always in use. So bring hand wash items and liquid soap. There was a $10 jewelry sale in the dining room one afternoon. Just our price! I bought pink cubic zirconian rings, pendant, earrings; super costume jewelry sets. My granddaughters loved them for Christmas presents. Overall, it was a great experience and we will do it again to another venue. Our friends are now on board a Princess cruise from San Francisco to Alaska. When our personal economy is better, we would like to take that cruise. Cruise on! Read Less
Sail Date November 2009
We drove from Central FL to Ft. Lauderdale and boarded the Crown Princess seamlessly at about 1:30. We had a picture taken and went directly to our stateroom. We chose a balcony room mid-ship. It was lovely but the bathroom was a bit ... Read More
We drove from Central FL to Ft. Lauderdale and boarded the Crown Princess seamlessly at about 1:30. We had a picture taken and went directly to our stateroom. We chose a balcony room mid-ship. It was lovely but the bathroom was a bit smaller than the Caribbean Princess. What really made the room was Samuel our cabin steward. He was fantastic! He noticed we had wine and brought glasses. We requested ice at 4 each day and because he was not working then, he brought a large container just before lunch. He was really pleasant and it makes a big difference. Our first day at sea was uneventful. The weather was sort of cool for the whole cruise. An unusual cold front had come in but we were still able to use the balcony. The seas were seldom rough. We chose anytime dining and really enjoyed the flexibility of it. No complaints about the food - - just wonderful. The one complaint was that they have done away with teaspoons in favor of those little sticks. Ick! We complained they did not have premium tea and got some - - seems you have to ask for it as people were taking large amounts home. We chose not to try the upscale dining as the dining room had something we loved each evening. The entertainment was good. The dancers and singers did a great job. The comedian (1st one) was absolutely hilarious. We could not stop laughing. The second one was so-so. We noticed they did not have as much entertainment as other years but we really did not care. If this is how they keep prices down it's fine with us. We were unable to get into Princess Cay because of the weather. Got our port fee refunded. Really enjoyed St. Martin and St. Thomas although we noticed the merchants were much more aggressive in St. Thomas this year. We enjoyed inexpensive beer on the beach and met a couple from Canada. It was lovely. We walked in St. Thomas and enjoyed the stores. Grand Turk was a later than usual stop because of wind but they gave us extra time. The beach and stores were a nice (if somewhat cooler than normal). All in all the Crown Princess was beautiful and we would go again. No major complaints and seven days of relaxing with an ocean view - - doesn't get much better than that! Oh, should mention that Princess lets you bring wine on and has an empty fridge. Also, you can bring a bottle to the dining rm. for $15 corkage fee. Very reasonable. Read Less
Sail Date March 2009
Crown Princess Ratings
Category Editor Member
Cabins 4.5 4.1
Dining 4.0 3.8
Entertainment 4.0 3.6
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.8
Family 4.5 3.8
Shore Excursion 5.0 3.7
Enrichment 4.0 3.4
Service 4.5 4.2
Value For Money 4.0 3.8
Rates 4.0 4.1

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