Ship was extremely crowded. Embarkation took hours. Layout of the ship is confusing. A lot of people mentioned their difficulties with the ship layout. Ship is old and needs a lot of repairs. Wires hanging. Elevators required long wait times. Ship specialty restaurants were all booked as well as afternoon tea. So disappointing to not be able to eat in one at least once. Food in dining room also ...
The first 4 cruises with Princess were great. Then we did a Norwegian cruise in the Mediterranean and came back to Princess on an Alaskan cruise. If something could go wrong, it did. To start, there were no warnings that covid was present on board, so we did not take the proper precautions and we both caught covid halfway thru the 11 day cruise. We brought two covid tests with us...just in ...
Wanted an Alaskan cruise.
Their website was the worst ever...embarkation was a nightmare (3 plus hours from line up to line up)
The food at buffet was not eatable at times and lots of it was recycled.
The water tasted like chlorine and coffee (both free and paid for was the worse ever)
We found the hard way that cruise ships are a magnet for viruses.
Half the way we all got sick and ...
We have done this cruise 4 times previously and enjoy leaving from Vancouver while we live in Victoria so no airline travel required. Embarkation was very smooth and there the service ended. We have been Elite for a number of cruises and have seen a marked decline in what our loyalty level is supposed to provide. The service desk no longer has a dedicated line for Elite and Suite passengers. They ...
Oh where shall I start on such a fun cruise that was the beginning of a lifetime of marriage..
Such a disappointment and after 114 attempts of phone calls to a number filled with people who could give a crap. Or mail never answered to the office in Santa Clarita. Even 2 certified letters that got denied . So this is where the story begins.
I wanted to surprise my fiance with a cruise ...
First let me start by saying I have written to Princess Cruises to give them a chance to respond before I made a review, I heard nothing from them either the letter or the survey.
We had no problem boarding and getting to our cabin the steward was excellent and very friendly.
Now the food review: The Horizon Court buffet was chaotic at the best of times from long lines because people were ...
We chose this cruise so that we might compare Princess to Holland who we normally sail with. There were so many awful things about this ship and this cruising company that this space is not big enough.
Firstly their application called Medallion is for their benefit only and not the passengers. It kept freezing up and we were unable to make reservations or order items onboard. They have an ...
Embarking was an absolute nightmare. Completely disorganized. Totally understaffed. Could not manage the crowds. This was definitely foreshadowing of what the whole cruise would be.
The ship was literally falling apart with water damage everywhere. There was a fire in the laundry room and smoke in the theatre. Our hallway stunk like mildew and the carpet was soaking wet the entire trip. There ...
This was our 15th Princess cruise and of all the cruise line ships we've been on; Princess has always been our favorite. As this was our 1st cruise since the start of the pandemic in 2020, and as it was round trip from Vancouver (close to where we live) we took a chance and booked this cruise, as not only did we not have to fly, but we also liked the itinerary, which included port stops in San ...
I hardly know where to start with the issues we had on this cruise. The crew was extremely short staffed everywhere. This resulted in long, long line ups & waits for everything. Not enough people in the dining rooms; coffee bar; front desk; bars, etc. The crew worked hard but just couldn't keep up. At least an hour wait for breakfast & lunch in the dining rooms. That was on top of long line ups to ...