5 Princess Crown Princess Cruise Reviews for Senior Cruises to Alaska

We have sailed a number of times with PRINCESS and found the trips very enjoyable BUT this recent trip to ALASKA was very disappointing.. I will start with the + and then list the - of the trips. CHECK IN - In Seattle was great, no ... Read More
We have sailed a number of times with PRINCESS and found the trips very enjoyable BUT this recent trip to ALASKA was very disappointing.. I will start with the + and then list the - of the trips. CHECK IN - In Seattle was great, no issues, PRINCESS' policy of allowing passengers to bring aboard their own Wines is a great plus. Each passenger gets (1) one 750ml bottle without corkage fee, and then as many 750ml bottles that you want to carry to your cabin for a $15.00/ea corking fee, which beats the cost of the different wines you would buy at dinner. Yes if the bottle is stamped that the corkage has been paid you can bring the bottle to dinner. We found our cabin with no GREAT ISSUES, but here is the 1st negative; My brother is confined to a wheel chair so I located, AFTER WEEKS of looking for a Veranda handicapped cabin with an adjacent standard veranda. I booked handicap cabin A301 for my brother and the "right next door" veranda cabin A 259, BUT when we checked in our cabin had been moved from the starboard side cabin A259 to the port side cabin A258. The point of the cabin selection was so WE could share common sights from our adjacent balconies, This happened in the beginning of the cruise and I was not a happy cruiser. The muster drill was a bit upsetting for my WHEELCHAIR BOUND BROTHER, After the drill, NO PASSENGER WOULD ALLOW HIM ON THE ELEVATORS, AFTER 30+ minutes his wife FORCED the other passengers to let him on. I complained to the cruise desk about the "could be very bad" lack of access to wheelchair folks, in case of an emergency. I was told "IT WAS ONLY A DRILL" and if it had been a real emergency, a CREW elevator would be made available to handicap folks. What a laugh that was, since in a real emergency, able bodied passengers would stampede all elavators and my brother would NEVER be allowed to escape the danger. ROOM SERVICE - BREAKFAST, only offered a semi-hot McMuffin type thing wrapped in foil, nothing else. Ths was not good for my brother & wife who were 1st time cruisers, and looked forward to a nice in-room breakfast on their veranda. EXCURSIONS - In SKAYWAY, AK We booked a WHITE PASS RAILROAD TRIP with a 15 mile downhill bike ride via a non-PRINCESS tour operator. What a fun EXCURSION this was, down hill back to SKAYWAY on a mountain bike with disk brakes at speeds up to 27 mph, crossed from Canada back to the US on a bike. What a thrilling adventure. PRINCESS only Allowed 1/2 of a day in both KETCHIKAN, AK & Victoria, BC, the cruise line did not allow a lot of time to explore either city. SUGGESTION... Before you book ANY CRUISE check actually how much time there will be in the port. We all felt ripped off by PRINCESS telling us in the advertisements we would enjoy x number of ports, only to find out that the port of call was actually not productive for touring. VICTORIA, BC we arrived in late late afternoon, we had booked a $60.00/ea tour of BUTCHARD GARDENS, which we were told were beautiful BUT we arrived at the gardens via the tour bus AFTER DARK, and the beauty of the place was not visible to anyone.. Very disappointing and a rip off of many people. The only reason that PRINCESS CRUISES stopped in Victoria, BC, was to have a FOREIGN PORT OF CALL within the Alaskan trip, so the cruise line could utilize non- American crew members, to reduce the trips costs. What this did was improve the bottom line and turn off frequent cruiser to PRINCESS CRUISES. Finally, the dining experience for WHEELCHAIR BOUND passengers really is demeaning in the handicapped on the LIDO DECK RESTAURANTS. crew members place obstructions o piled plastic glasses and plates on racks that block ANY access to wheelchairs into the tabled areas, We would have to search high and low to find ANY way into the tabled areas, with the blocked eating areas. In one particular occasion, I forcible pushed a rack of glasses out of the way, spilling all the glasses to the floor in a effort to cause a bit of a scene to draw attention to the disregard PRINCESS has for those confined to wheelchairs. Princess also allows SMOKING in the casinos, so the smoke permeates to other areas of the ship, Could this be that the smoking is allows to GRAB the CRUISERS who smoke a lot to enjoy their cancer sticks ? then go into the elevators smelling of smoke to trap the 90% of the passengers who do not smoke in those elevators... Beware of the new type CRUISE PASSENGERS who is rude and self absorbed. Read Less
Sail Date August 2016
Alaska is beautiful. Had a great time. It was only my second cruise, but already I'm turning into a more discriminating cruise-o-phile! Had traveled previously on the Celebrity Solstice last year to NZ. This was our first trip to ... Read More
Alaska is beautiful. Had a great time. It was only my second cruise, but already I'm turning into a more discriminating cruise-o-phile! Had traveled previously on the Celebrity Solstice last year to NZ. This was our first trip to Alaska and my wife and I traveled with my dad and our niece in the adjacent balcony stateroom. Pros : The itinerary was great with the touristy ports of call in Juneau, Skagway, and Ketchikan. Our cabin steward , Felix, was great. Very friendly and attentive. Our room was on the 14th deck, port side, not far behind the bridge. Big closets, small bathrooms. The ride through Glacier Bay was magnificent. Even though it was nearly August, the weather was quite cool. The casino was great. The Crown definitely has a passenger demographic that is younger so that there was a lot more action in their casino than the Solstice's . Good dealers, all very professional. They have great laundry facilities on this ship. I wish I knew that beforehand. We could have brought smaller suitcases. Cons: The food. Food quality not so good on the Crown. That was evident in buffets, the sit down dining, and even the specialty restaurants. The service at the Crown Grill was extremely slow. And the Ribeye was not good. The wine selection also below the quality of what we experienced on the Solstice. The buffet on the Crown was difficult to navigate and the selection was remarkably low. We did experience a shutdown of the cabin's plumbing system for about 4-5 hours one day. You'd do well to avoid any "nutrition" class put on by the spa personnel. They tried to sell my dad a program of "detoxification" . 85 bucks to start and another 100 bucks a month. They said it would help him live long. He's 91 years old. I'm pretty sure the salesman isn't going to live that long. We had a good time on this cruise nonetheless. If you can't be happy on a cruise to Alaska..... Read Less
Sail Date July 2016
We sailed out of Seattle via the Crown Princess on August 29th. We booked 3 months ahead to get connecting balconies on deck 10 mid ship / B-1 Class. - Arrival and Embarkation was smooth. However, the wind caused boarding delays due ... Read More
We sailed out of Seattle via the Crown Princess on August 29th. We booked 3 months ahead to get connecting balconies on deck 10 mid ship / B-1 Class. - Arrival and Embarkation was smooth. However, the wind caused boarding delays due to the ramp being shifted about. - Luggage arrived approximately 30 minutes after we boarded. No lost bags. - CABIN was clean with the bed configuration as requested. Large balcony with two chairs and small table. Refrigerator, TV, Hair Dryer, Two Nightstands, Desk, Large Closet, Safe. - Beds were worn and needed extra padding, requested an egg crate foam be added to the bed. Next day we had our room attendant add 2 additional foams. Overall, the bed was uncomfortable and very hard. - STAFF was very accommodating and friendly. One issue with service during the cruise was the popcorn machine on deck 15 was always "empty." We arrived at promptly 10 PM and were told by staff that they ran out of kernels. At no time did we see popcorn in that popper. Princess failed miserably here. - SPA was very nice with great a professional staff. - ON SHORE Excursions were overpriced for the activity. We participated in the whale watching and rain forest walk in Juneau and were very disappointed. At 200 per person, I would not recommend this activity! We heard the train ride in Skagway was very good. Besides the scenic train ride, we didn't hear anyone "bragging" about their excursions. - We didn't see the staff cleaning handrails constantly on this ship as with other cruise lines. It appeared they would wipe everything down once early in the morning. - CASINO was very smoky so we would avoid walking through on deck 6 to get to the theater. Take deck 7 instead. The casino was never crowded and appeared empty most of the time. - FOOD was excellent on this cruise! - ENTERTAINMENT was very good with our favorite being Micheal the naturalist. He is very passionate about the environment, wildlife and puts on a great presentation! - ELEVATORS were slower on this ship than other ships we have been on. One elevator was out of service the entire cruise. - TRACY ARM was absolutely beautiful with bright sunny skies. We were disappointed the captain did not turn the ship a full 360 degrees so only the port side got a full view of the glacier when we turned to leave. We heard the small tour boat was a big disappointment for the price. - WEATHER was terrible (rain with rough seas) only 2 out of the 7 days. The other 5 days were great with light winds and sunny skies. - SUMMARY after cruising on multiple cruise lines, this will be our first and probably our last for Princess. Read Less
Sail Date August 2015
You would think that after paying over $10k for an Alaska CruiseTour that you should not have to pay extra to get a soda with your meal or have to spend $29 for a soda card, but not here. For "your convenience" they charge $11.50 ... Read More
You would think that after paying over $10k for an Alaska CruiseTour that you should not have to pay extra to get a soda with your meal or have to spend $29 for a soda card, but not here. For "your convenience" they charge $11.50 per person (children included) per day for tips for the room stewart and serving staff. This works out to a total "take" of $250k. If this was shared among the entire 1200 person crew (which it is not), each one gets a $200 "tip" per week. Then they say that if you wanted to put a little extra in an envelope for someone you should. They are always trying to sell you something, from art auctions to the constant push to buy jewelry. The seating and space in general around the central "piazza" is limited and then they have tables of junk (jewelry, t-shirts etc) for sale taking up the isles. These ships were designed for cruising in the warmer climates where many people can sit outside and around the pool. This is not an option when the temperature is 50 degrees with fog or a cold rain (typical Alaska). That is when you discover that the ship is sorely lacking in comfortable quiet public space (that is not in a bar!) to just sit an relax, watch the scenery or read a book. The rear portion of the ship experienced a constant vibration, even when in port. This, combined with the rolling of the ship when at sea, was accentuated by the 15th level aft location of the Horizon Buffet. We left a plate full of breakfast and never returned.The "anytime" dining rooms are located further forward and on the 5th and 6th level did not have as much of a problem, However, sit-down breakfast was limited to one dining room and closed at 9:30 AM, even when at sea when you might just want to sleep-in. The staff, while very courteous, was not very fluent in English, which made getting your request correct difficult. As you may guess, we did not enjoy cruising and will NEVER cruise again. Read Less
Sail Date August 2014
Every guest had access to our balcony from a large observation deck that obstructed our view. Very disappointing especially going through the glaciers. We were never notified about this in advance. We saved a lot of money to have a suite. ... Read More
Every guest had access to our balcony from a large observation deck that obstructed our view. Very disappointing especially going through the glaciers. We were never notified about this in advance. We saved a lot of money to have a suite. People on the observation could look into our bedroom and living area. The only privacy we had was to keep our curtains shut. When we complained we were offered a smaller room, the next day, or a bottle of wine. If we were on our balcony we could touch the people on the observation deck. They also took our cushions, from the sofa, to be refurbished because it was our rooms turn. We spent a whole day looking at a sofa with missing cushions. The Casino smoke radiated to many areas of the ship where vendors were selling jewelry & clothing. Crew members were fooling around. They were in public areas and disturbed guests especially in the Adagio Lounge, during the string quartet performances. There were also crew members conduction business in Sabitini's during breakfast. We could hear their whole conversation. The Crown Grill (Specialty Restaurant) disturbed guests, who paid extra, with loud singing (Happy Birthday). The meal was delicious. Our head server was cold and impersonal. The ass. server was wonderful. There were fifteen members in our party and the Crown Princess made special reservations for thirteen to eat at Sabitini's, another specialty restaurant. We were excluded because we had a suite and received a picture frame instead. They told us that if we returned the frame, and a voucher for a photo, we could eat with the rest of our group. Really!!!!! We took the frame and voucher down to guest services and offered to return it. Food was adequate at best. Beware, if you are thinking about a suite to ask about the privacy & safety. We only chose Princess because our friends would only go on Princess. We did an Alaskan Cruise with Celebrity and had a perfect suite with a butler....Same price. Read Less
Sail Date July 2014
Crown Princess Ratings
Category Editor Member
Cabins 4.5 4.1
Dining 4.0 3.8
Entertainment 4.0 3.6
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.8
Family 4.5 3.8
Shore Excursion 5.0 3.7
Enrichment 4.0 3.4
Service 4.5 4.2
Value For Money 4.0 3.8
Rates 4.0 4.1

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