3 Helpful Votes
Sail Date: April 2019
We have never cruised with Princess but we liked the itinerary to celebrate our 30th wedding anniversary. We were not disappointed! This is a fantastic cruise line. The embarkation was flawless. Our stateroom was ready upon arrival. ... Read More
We have never cruised with Princess but we liked the itinerary to celebrate our 30th wedding anniversary. We were not disappointed! This is a fantastic cruise line. The embarkation was flawless. Our stateroom was ready upon arrival. Everything around the ship was clean always. The entertainment was fantastic. We kept busy going from one venue to the next, not to miss anything. Our favorite was Project 5. They interacted with the crowd and were great musicians. They dedicated a song to us for our anniversary. We were so impressed with the buffet line! So clean and not crowded. Never have seen that on any other ship. We like the any time dining and was seated with a fabulous server, Hardika. He made certain that our dining experience was over the top. The food was good but not fabulous in the Michelangelo. But we were never hungry! We met some of the nicest people on the cruise. The clientele was great. We tried to participate in as much as we could but there was plenty that we just couldn't do. Our room was always clean and in order. The food areas were always clean. The Salty Dog had great food, great pizza. Plenty of pools so there was plenty of shade and room in the hot tub and pool. Easy to get around the ship. Drinks were good. Ports were fantastic! It was so much fun. We will definitely go on another Princess Cruise. Disembarkation was a breeze. Very well organized by all. We were very impressed with all of it. Read Less
Sail Date: March 2019
We arrived the day before, choosing a hotel with free transferts from airport and to port. But, they changed the rules before we gat there, so now they charge 10$/pers to port... a taxi cost 25$. We were 4 adults, so we chose the taxi. ... Read More
We arrived the day before, choosing a hotel with free transferts from airport and to port. But, they changed the rules before we gat there, so now they charge 10$/pers to port... a taxi cost 25$. We were 4 adults, so we chose the taxi. Embarcation was fast (we are Platinium) and they offer cake and coffe while we wait in a private lounge. The ship, our cabin, dining venues and especialy the service was wonderful! Entertainment was good when the dancers and singers were giving the show, but stand-ups were skeaking too fast for those who were not english speaking (native). Ports : we had been to most of them before, so we just walked around in the neighbourhood, except for Dominica, where we took a tour by Princess (good idea, since it was late and they waited for us!). We were surprised by 2 other family members who joined us for the cruise! They managed to find out our cabin number and booked the cabin just beside us! We then opened the balcony doors to have a 3 cabin balcony... very nice! (for confidentiality... that is another story!) We did the same cruise last year and truly enjoyed both cruises. Read Less
Sail Date: March 2019
We choose this cruise because it was sailing to certain Islands we have not visited yet. As we did not like to idea of having to get off the ship on the first ten days, it did not disrupt our plans. We made the best of it and walked into ... Read More
We choose this cruise because it was sailing to certain Islands we have not visited yet. As we did not like to idea of having to get off the ship on the first ten days, it did not disrupt our plans. We made the best of it and walked into town and did some shopping. The crew was amazing and directed us on how to check out and return without a hitch. The intertaiment crew were great and the shows were excellent. The daily actives were also great to get involved with and get to meet other passengers to play with. The bartenders were amazing and always remembered your names and your drinks. We had a great time and will be cursing back on Crown Princess in January 2020. The cruise director and his staff were great and always willing to get you involve with the game and trivia and we look forward to getting involved. The waiter and assistant waiter were out of this world in taking care of our dining needs and what we like to eat. They always made sure our drinks were at our table for dinner. Read Less
Sail Date: March 2019
Overall great experience. As usual, the crew was excellent, itinerary was great, room excellent, food above average in dinner room. Crown Grill the best ever. Ship recently undated and looks great. Cabin upgrade outstanding. Customer ... Read More
Overall great experience. As usual, the crew was excellent, itinerary was great, room excellent, food above average in dinner room. Crown Grill the best ever. Ship recently undated and looks great. Cabin upgrade outstanding. Customer service in Vines was excellent. Cabin steward excellent. Did not do any shore excursions or attend any shows, expect the Rock and Roll Show, which was excellent. Embarkation and disembarkation went very smooth. Shore staff and ship staff were very well organized and ready to help guests, if necessary. The only disappointment was the selection of wines in Vines Wine Bar. Some are available in places like Walmart and grocery stores and sell for 6 or 7 dollars a bottle and sell on the ship for 9 to 10 dollars per glass. Over the last few cruises the selection of wine in Vines had gotten less and less and become more and more expensive. Looking forward to new wine list on next cruise. Read Less
3 Helpful Votes
Sail Date: February 2019
My husband and I decided to take a 10 day Caribbean cruise for our 20 year anniversary. From the moment we stepped on the Crown Princess it was magical. All the guest are treated like VIPs with some of the best service I have ever ... Read More
My husband and I decided to take a 10 day Caribbean cruise for our 20 year anniversary. From the moment we stepped on the Crown Princess it was magical. All the guest are treated like VIPs with some of the best service I have ever experienced. Fernando and Sergi in the Michelangelo dinning room were the best Waite staff I have ever had. They were knowledgeable about the courses, made recommendations and in general gave us a perfect time. Jasmine in the Crooners Lounge is a “Joy, joy, happy, happy” very funny and attentive. I really enjoyed my time with her. We loved the chance to visit multiple ports and see other cultures and cuisines. All of the ports we visited had wonderful friendly people who genuinely liked having visitors. Truly a memorable cruise. The only problem we had is trying to figure out when we can take another cruise. Princess has hooked us for life! Read Less
Sail Date: January 2019
This was an anniversary celebration cruise with friends. We had excellent embarkation and disembarkation experiences...Princess does it right! Dining: We ate many meals at the Michelangelo Dining Room. I can't pin it down ... Read More
This was an anniversary celebration cruise with friends. We had excellent embarkation and disembarkation experiences...Princess does it right! Dining: We ate many meals at the Michelangelo Dining Room. I can't pin it down exactly, but felt the quality and selections were less than previous Princess cruises. On the other hand, we felt the Horizon buffet was much better than previous cruises. We enjoyed the International Cafe very much, using it for our specialty coffee orders, the outstanding apple donuts and the ability to just sit and relax and enjoy the entertainment provided...especially the Violin duo! Was not impressed with the Salty Dog but wife enjoyed it. Didn't have pizza this time but noted that many seemed to enjoy it. Crown Grill was outstanding but we went at end of cruise and it was just too much food! We booked an inside cabin and had no issues at all with it. Cabin steward did a great job with freshening. Entertainment was very, very good! The production shows were outstanding and the musicianship of the cast and band were excellent. Comedian was great and ventriloquist was good! Movies on deck were great! New screens are now visible even in full sunlight! We went on shore at every stop and enjoyed the Princess Cay water bikes and the Heritage excursion in Antigua. Wi-fi was lousy...but didn't expect much improvement. Only "complaint" was miscommunication on our anniversary package. Still not sure what happened but we were supposed to have two specialty nights. On first day, customer service said it may have been our Princess travel agent, but they didn't make any effort to make it right. On settling our account, the desk found that we should have had two specialty meals. Would suggest that Princess provide additional training in this area. Because of that, I didn't give this enjoyable, relaxing cruise five stars. Read Less
Sail Date: January 2019
We chose this ship for ports or call and length of trip. We loved all the tucked away areas on the ship. The Sanctuary was quiet and enjoyable, we booked it for three half days. The restaurants were fantastic and the service provided by ... Read More
We chose this ship for ports or call and length of trip. We loved all the tucked away areas on the ship. The Sanctuary was quiet and enjoyable, we booked it for three half days. The restaurants were fantastic and the service provided by Antonio and Anthony was five star. We never visited any specialty restaurant because the food in the main dinning room was so delicious. Behind the fitness center is a free unisex sauna and steam room that can be used free of charge. The TRX classes lead by Dan were outstanding. We enjoyed the outside jogging track on 18 as long as people walking didn't get in the way. The shows were very good and we enjoyed all of them. The ports of call were our favorite. We went to Pirates Cove in Barbados, The Marriott in St. Kitts and in St. Lucia we did the "Joy Tour Excursion". They took us to the mud baths, waterfalls and finished up with a delicious local meal. Our tour guys Captain Phil, Nano and Jonathan were polite, informative and fun. Our least favorite excursion was in Antigua. We visited Church Valley Beach which was disappointing because the bar service and food were horrible and way overpriced. The steep slope to enter and exit the water was challenging for the ederly. Read Less
1 Helpful Vote
Sail Date: January 2019
We asked to be seated with table of 4. We were traveling with two other guests. They really didn't want to accomodate us. They did several nights. We had anytime dining but prefered to be with our friends at dinner. The Cabin and ... Read More
We asked to be seated with table of 4. We were traveling with two other guests. They really didn't want to accomodate us. They did several nights. We had anytime dining but prefered to be with our friends at dinner. The Cabin and service was exceptional. The Piano Bar was not available (perfomer was not there) until the last night (9 out of 10) no piano music which is one of the most enjoyable to us. The games took too long to get set up and organized. You lost interest in waiting for "it to start" the staff stood around as tho they were uncertain what to do. Dining experience was good. Bar tenders great. Cabins were good. Pools were good. The movies and TV shows were terrible. The ship had so many seniors very very few children if any. The movies selection was not good. The Pizza was to die for! #lovethatpizza. The games shows were to slow in getting started and it seemed they were just unorganized. The Theater performances were pretty good. The excursions were geared to "shopping" when they were "Beach" excursions. Too much time wasted on shopping. Read Less
1 Helpful Vote
Sail Date: December 2018
CROWN PRINCESS: Dec 27, 2018 ~ Jan 6, 2019 “New Year’s” Eastern Caribbean Voyager 10-days 6 ports Cruise: Fort Lauderdale-Princess Cays Bahamas-St. Thomas-Antigua-St.Lucia-Barbados-St.Kitts-Fort Lauderdale Day 0: Stay-Park-Cruise ... Read More
CROWN PRINCESS: Dec 27, 2018 ~ Jan 6, 2019 “New Year’s” Eastern Caribbean Voyager 10-days 6 ports Cruise: Fort Lauderdale-Princess Cays Bahamas-St. Thomas-Antigua-St.Lucia-Barbados-St.Kitts-Fort Lauderdale Day 0: Stay-Park-Cruise Rodeway Inn & Suites Fort Lauderdale Airport and Cruise Port. Price of lodging and long-term parking just under the cost to park car at port terminal ($15 per day). Free shuttle to port provided with quick stop at a drug store. Planning this comes with a warning: when you return the Rodeway shuttle may keep you waiting hours to pick you up to take you back to your car – many exasperated dawgs hired a taxi (4.3 miles/13 minutes travel via I-95, tax and tip: estimated $16.25 per dawg) back to Rodeway. Day 1: Port Everglades, Fort Lauderdale. We arrived at the port at about 11:15 a.m. Salty dawgs who packed only carry-ons can navigate around the luggage hounds asking for your luggage and a $10 tip. Just prepare that you may be one of the unlucky dawgs whose luggage arrives to their stateroom after dinner. Our check-in was among the quickest and most efficient we have experienced. We are a couple, no pups in tow. Yes, we had our travel docs, checked in online, presented the same credit card as we had booked and printed our boarding passes. We were given our cruise card: check name, ship, dates, cabin and dining for accuracy. Safeguard your cruise card: dawgs will have bar code scanned whenever they depart and re-board the ship and it is the onboard cash card. Be certain to obtain and sign an accurate receipt for expenses. By-pass the souvenir camera pointers (photos are not free nor mandatory) and trot across the gangway. Present cruise card and take ID mut shot. Our stateroom was ready to occupy when we boarded. Study the hallway carpet for a helpful navigational aid: our deck had red “berries” port side (even numbered staterooms) and blue “berries” starboard side. Our cabin E322 midship obstructed ocean view was an upgrade from inside cabin. Only the lower portion of our window was blocked by a lifeboat. We concluded we had an acceptable view of the ocean and sky. A midship location is not as susceptible to up and down motion as cabins forward and aft. This small cabin required some choreography for two to navigate simultaneously. Exercise caution when opening the lavatory door because partner dawg could be pinned against the closet. Our closet contained 32 wooden hangers. Even at the coolest setting, our cabin felt warm. An inevitable topic of conversation among fellow sea dawgs became the old ship felt too warm, an issue the ventilation officer was unable or unwilling to rectify. We should be grateful it wasn’t summer! Incidentally, our cabin fridge stayed too warm, too. It helped to keep a bucket of ice in the fridge. The venerable Crown Princess (2006) has limited electrical outlets that accommodate U.S. plugs, so I recommend packing a multiple outlet surge strip for multiple devices and chargers. We had a 40-inch flat screen TV, but major U.S. networks were not televised. Prepare to be saturated with “The Love Boat”. Our shower was tight; most will not be able to squat to grasp dropped soap. I recommend packing your own favorite soap and shampoo. Pooches insisting on a bath tub should book a suite or investigate the Lotus Spa thermal suite day pass costs. The Princess Patter publishes important information, the daily onboard activity schedules and evening events. Weather permitting, make time to snuggle under a blanket with a bag of popcorn and enjoy a Movie Under the Stars. Once unpacked we went to lunch at the Horizon Court buffet. Food offerings were plentiful, international and seemed to meet most dietary choices and requirements. Gone are the drink stations. Unless dawgs purchased a soda card, the drink choices were coffee, tea, water and lemonade. It seems Princess has made things more inconvenient for dawgs who do not purchase a soda or drink package. Those dawgs might do well to pack single serve powdered drink mixes to add to their complimentary ice water. Long gone are the self-serve ice-cream dispensers. Pampered pedigrees will probably discern enough to whine about with this mostly self-serve buffet. Paw sanitizers were at chow entrances, but guard dawgs weren’t monitoring use. Contrary to persistent rumor, the buffet dinner menu differs from the usually superior restaurant dinner menu. Seven short followed by one long horn blasts signals report to the muster station. Our dawgs only had to bring their ship card which crew dawgs scanned. Muts who miss this Coast Guard required muster earn a more thorough private muster later. The weather was deteriorating as we departed. Strong winds and moderately rough seas kept dawgs off the upper decks, limited “Enchanted Evening” events and closed the pools and promenade deck. Crown Princess does not have an all-weather enclosed pool area. As the conditions worsened, a moderate rise and fall, lurch and list began. Interior creaks and groans, some sounding like loose carts rolling across the deck, made sound snoozing difficult. I recommend packing ear plugs. For queasy dawgs, obtain prescription anti-motion sickness patches before boarding. DAY 2: Princess Cays, Eleuthera, Bahamas. Few were surprised when the captain announced the wind and sea conditions were deemed too rough to tender to the island. This port stop was cancelled. Top Dawg might have charted a more sheltered course west of the Bahamas, instead he sailed into the open ocean east of the Bahamas and we enjoyed a day and night of rock ‘n’ roll. The cruise log published rough seas and wind gusting to 45 mph. I would categorize the motion more a nuisance than severe, but landlubbers were becoming nauseous and bags were distributed. Entertainment scheduled a few more onboard activities, most profitable ventures for the cruise line. Coffee and Cones (Ice Cream) and adjacent Slice (Pizza) port side between the main Neptune and Calypso pools offers a limited complimentary and a fee menu. The Salty Dog (formerly Trident) by the Neptune pool serves up hot dogs, burgers and fries in complimentary and fee menus. Adults should accompany their pups to these venues because it is easy to order from the fee menu. Day 3: At Sea. Continuing wind and sea conditions kept the pools closed and limited on-deck activities. By now it was obvious the ventilation system could not adequately recirculate the air or keep the sealed interior space comfortably cool. Motion sickness bags and medicines became available. To enhance our onboard experience, that night the hot water throughout the ship was turned off to permit scheduled maintenance. Decisions such as this one cause me to question how much priority Princess places on passenger comfort. On select sea days, the Crown Grill puts out their Union Jacks and serves a complimentary British-style pub lunch such as Fish and Chips, but no complimentary drinks. Be warned to double check which lunches are complimentary and which are not before ordering. Day 4: Charlotte Amalie, St. Thomas, USVI. Most welcomed docking and stepping onto terra firma in the warm sunshine. But what are cruise itinerary planners thinking? Crown Princess, Norwegian Gem, Crystal Symphony, Celebrity Infinity and Queen Mary were all in port! Reminiscent of Santorini, downtown was wall-to-wall dawg packs. Shore excursions and destinations were generally hosting more dawgs than ideal or customary. The ship offered a welcomed sanctuary even though a lot of maintenance was in progress. Some high-end shops await dawgs at the end of the pier. Left and past the tourist shops, dawgs may catch a $4 taxi to down town Charlotte Amalie. It is possible for fit dawgs to hike to downtown following a curvy and busy highway. My advice to bargain hounds is check the price online before purchasing. Most Caribbean ports are saturated with retailers like Diamonds International, Columbia Emeralds and Effy’s. Better prices are generally found further from the tourist enclave. Dawgs will receive a fairly sketchy map of the tourist enclave from the cruise line. Smart dawgs know to search for a free, complete and accurate map from Tourist Information, usually located near the port entrance. For dawgs considering booking a shore excursion through the cruise line; most are overpriced. The premium purchases insurance that the ship will wait for dawgs tardy due to their late returning shore excursion. Generally, the safety and quality of the cruise line excursion has earned the recommendation of the cruise line. Excursions offered by independents will beat the cruise line price because they aren’t paying a kickback to the cruise line. Savvy dawgs who do a little pre-cruise research should be able to sniff out reliable and less costly shore excursion operators that are used by other cruise lines, but not Princess. Regardless of the island, most Caribbean shore excursions are snorkeling, diving, beach break lunches, coastal sailing, taxi/bus scenic island tour, historical site tour, swim with sea life and explore geological sites. Day 5: St. John’s, Antigua. The tourist enclave here is Heritage Quay. Just inside the gate, a pack of assertive dawgs thrust their island tour deals into our faces. My most effective response was to say (truthfully) that I had been to Antigua before. A glance at the street ahead revealed loaded tour wagons crawling through snarled traffic. Further up the street and to the right is a large indoor consignment stall market where some bargain souvenirs may be found and negotiated. My experience is often the best deal is offered when you turn and walk away. Day 6: Castries, St. Lucia. This island is a lush, mountainous paradise reminiscent of a South Seas island. We booked a well recommended day excursion with Joy’s Adventures and went by speedboat from Castries south along the scenic beaches and cliffs of the west coast to Soufriere. We took a van to the sulphur springs and mineral baths where totally sane muts took a mud bath. The water is hot, the mud is thick, and the area reeks of sulphur. Off to Toraille Falls for a chilly, high-pressured “power shower”. I guess most dawgs were finally presentable enough to have an authentic Caribbean lunch in a spacious basement of the tour owner’s home not far from Rainbow Falls. I found the meal Caribbean and delicious. I ate a small spoonful of everything, and I’m still here to tell the tale. Lo Mein was available for the less adventurous. We were driven back to our speedboat and went further south for a beach break and snorkeling in the Coral Gardens located between the majestic Petit and Gros Pitons. The bar opened as we headed north along the west coast. We gawked at the yachts and homes of Marigot Bay and our boat was small enough and the seas calm enough to motor through a natural sea arch. All too soon, but well before departure time, we were back aboard the ship. Day 7: Bridgetown, Barbados. The Carnival Fascination and Norwegian Dawn docked shortly after Crown Princess arrived. Barbados is a contrast to the lush, mountainous St. Lucia. This seems a good island to book a sailing or beach excursion. The crew runs drills in the morning. The busy port complex and concrete dock is large. The cruise line provided complimentary shuttles to the terminal though fit dawgs had no trouble hiking there. Familiar cruise line shops await in the terminal stores. Taxi drivers who have paid cruise lines for terminal access and tour operators are just outside the terminal stores building. Taxi vans into Bridgetown are about $2. DIY beach day dawgs might discover it is much easier to get a taxi to a beach than from the beach back to the port. Warning: today the ship departs earlier than usual: at 3:30 p.m. Waiting just outside the port entrance gate are more tour operators and taxi drivers who do not have access to the port area. Many of these taxis are unmetered, some are even unlicensed, so exercise due caution and agree on the fare before hopping into the cab. Dawgs are advised to know their limitations and risk exposure well before starting the mile long walk into Bridgetown. I advise dawgs research and determine where they are going in Bridgetown and why before they pound the streets. Day 8: Basseterre, St. Kitts. This and Nevis are beautiful lush, mountainous islands. Crown Princess docked next to a similarly sized MSC Prezioso. We booked the Cruise to Nevis, Pinney’s Beach, Snorkel and Lunch 6-hour cruise line excursion. It proved a popular excursion. Though advertised for 40, about 70 dawgs were onboard the motor catamaran; seating was tight. We went through some rain squalls forcing dawgs to stand under the little canopy awhile. The crew unfurled the foresail, but only for show because we slowly motored the entire journey. We cruised from Basseterre about 3 miles along the Southeast Peninsula of St. Kitts and anchored near Buggs Hole for snorkeling. Getting mask, fins and vest was an exercise in patience, probably because so many were aboard. After snorkeling the bar was opened and lunch was served. We found the drinks strong and the lunch surprisingly good. Then we motored two miles across the straight to Nevis Island and the catamaran beached on Pinney’s Beach. We lounged in chairs and the crew brought a cooler from the boat. Then we climbed aboard and slowly motored back to the port. Smart dawgs brought towels, sunglasses, secure head covering and sunscreen. I believe the most comfortable spot on the catamaran is the trampoline, just know a wave may splash you there. Day 9: At sea. Many dawgs have learned to wait to the end of a cruise to take advantage of Princess shop sales events. Savvy dawgs know to check the onboard sales price of items with what can be purchased on the internet. For some, a unique item or an item’s “souvenir” value is worth the premium. Today is a good day to check and settle shipboard accounts. An unexplained charge from Crown Grill appeared on our account. A visit to the customer service desk did not resolve the issue because no one in authority from the Crown Grill was available. Day 10: At Sea. A series of announcements herald the Princess campaign for dawgs’ final vacation dollars: up to 75% off onboard outlet sale; Effy blow-out sale up to 60% off; big bingo jackpot will be awarded today; don’t miss the huge art auction; pay for a future cruise; etc. It is possible to escape the distracting crass commercialism to experience reasons you booked this cruise for one final day. Day 11: Port Everglades, Fort Lauderdale. Again, what are cruise line itinerary planners thinking? Seven large ships docked (Crown Princess, Royal Princess, Celebrity Edge, RCCL Harmony o/t Seas, HAL Nieuw Amsterdam, Nieuw Statendam and Zuiderdam) and disgorged 25,000 cruise dawgs at the same time overtaxing transportation and security systems. Entering and exiting Port Everglades is increasingly stressful and difficult. Crown Princess has three main dining rooms: Boticelli, Da Vinci and Michaelangelo. On this voyage, the main dining menu offered a left side fixed menu and a right side changing menu. The “Princess favorites” left side menu offered shrimp cocktail, ceasar salad, potato soup, fettucini, salmon, chicken and a burger. The changing “right side” menu featured, among others, Prime rib, salmon, lamb, red snapper, trout, shrimp, scallops, mussels, clams, lobster tail, pheasant, duck, jerk chicken, turkey, pork and chateaubriand just to start an impressive list. Disappointed dawgs who couldn’t get a reservation at the premium ($29 cover charge) Crown Grill may find consolation in the main dining room. Their menus list steak offerings for a price. With a little menu comparison, savvy dawgs can order a steak for $19 in the main dining room that dawgs pay $29 to eat in the premium Crown Grill. Surf and Turf ordered for $29 comes out of the same galley that dawgs pay $10 in addition to Crown Grill’s $29 cover charge. There were two formal nights, but I saw more dress shirt and ties than suits or tuxes; more dresses than gowns. Face it, better entertainers have more lucrative performance opportunities than a venerable cruise ship during the holidays. Princess Theater shows were enjoyable and impressive. Crown Princess booked a variety of live musicians to perform in venues on deck. Those live musicians attentive to the preferences of their audience enjoyed popularity; the clueless generally performed to nearly empty venues. There were some opportunities to dance, but often held on the small dance floor in the Wheelhouse Bar. For $20 half day/$40 full day/$200 full cruise, dawgs can access the extra padded lounges and tranquility of the Sanctuary. Located far forward, the sail cloth awning provides little protection from less favorable weather and wind. For the Princess VIP treatment, book a full suite. Pedigrees will be treated to a host of extras such as luxury bedding, complimentary laundry service, exclusive Club Class dining, complimentary Lotus Spa thermal suite access and priority services. Sea Dawg Read Less
Sail Date: December 2018
Our 2nd trip on the Crown over a New Years Eve. Last year was the best, no champagne on NYE this year was disappointing. The food on this years cruise was much better taste wise and choices. Having the formal night confusion due to ... Read More
Our 2nd trip on the Crown over a New Years Eve. Last year was the best, no champagne on NYE this year was disappointing. The food on this years cruise was much better taste wise and choices. Having the formal night confusion due to changing the night was a bit confusing but many people wanted formal night to be on New Years Eve. It would be better to have an earlier departure from port on New Years Eve and a later arrival to port on New Years Day. We are booked for next years New Years Eve Cruise and both NEW Years Eve and New Years Day are port days but the arrival and departure times are much better. We dined In Sabatini Restaurant this year and we loved the atmosphere and the food and service was excellent. We had the worst cabin steward we have ever had! He did not make the bed well, forgot our ice twice, did not bring extra towels each day that we requested, argued with us about whether or not we put our “refresh room” sign on door and all of this after we gave him a $20.00 tip to start the cruise!! First time we have ever had a bad experience with a cabin steward. Overall we enjoyed the cruise despite some minor issues. We are booked again next year, so that should tell you how much we enjoyed ourselves! Read Less
1 Helpful Vote
Sail Date: December 2018
Its vacation made better! The opputunites that arise are not some you would see often so its like the saying goes. Travel while You can as your money will always return! Its about the expierence and what it does for you. This how ever was ... Read More
Its vacation made better! The opputunites that arise are not some you would see often so its like the saying goes. Travel while You can as your money will always return! Its about the expierence and what it does for you. This how ever was my third cruise and again!! Some how! it was made even better then the first two but they were still amazing experiences and thats simply because princess strides for nothing but the best! My first ever cruise was this year as well so it just shows how life changing it can be or has been for Me anyways. The photos speak for them selves. It just goes to show any princess cruise is well worth every penny as no one else can provide such an unforgettable time! (Dolphins,Stingrays,Sea lions,) with nice calm relaxing travelling to the Caribbeans Islands and so much more! I thank you once again princess cruises! You are the Top Cruise Line in my books! Its something i will be able to share and remember for the rest of my Life. But that also means i will be back! N thats what counts the most! Providing such a great time that everyone want ones to keep coming back, heck id live on one of the ships if it was possible! In good Time I will be back! Last but not least I Highly recommend princess cruises if you never have before! Read Less
Sail Date: December 2018
This was our first Crown Princess Cruise. Our friends cruise with Princess on a regular basis and referred this ship. We we couldn’t have been more pleased with everything from checking in to disembarking. Every person that we came in ... Read More
This was our first Crown Princess Cruise. Our friends cruise with Princess on a regular basis and referred this ship. We we couldn’t have been more pleased with everything from checking in to disembarking. Every person that we came in contact with was more than helpful. Our room steward, Igor...Bartenders, Bruce, Viktor, William and Dragana. Every employee we passed in the hallway were smiling and friendly. There was so much entertainment on this ship and we loved it all! Just to name a few, Movies under the stars, the voice, ice carvings, fruit and Vegetable carvings. The buffet was excellent as well as all the other restaurants. We have cruised with other cruise lines and found this one to be far better. I thought there were very few children on this ship, however, when I stopped up on the sports deck 17, I saw the youth center & kids area! Very nice! We look forward to another trip soon on the Princess. Read Less
1 Helpful Vote
Sail Date: November 2018
We chose it for the itinerary, price, and wanted to try something new. Loved Princess !!! Flew in same day and were transported by Princess transfer to the ship. Embarkation was quick and easy and they are organized. We had balloons ... Read More
We chose it for the itinerary, price, and wanted to try something new. Loved Princess !!! Flew in same day and were transported by Princess transfer to the ship. Embarkation was quick and easy and they are organized. We had balloons and a cute sign on our cabin door as we were both celebrating our 60th birthdays this cruise. The Guest Safety Assembly (Muster Drill) is mandatory, and scheduled shortly after embarkation, we met in one of the dining rooms, fast and done. Then Sail~Away...loved being on deck for that, sailing by Ft Lauderdale beach as it appeared and disappeared before us. The Sail~away Party was fun, then a fantastic sunset. Meanwhile, many things are going on inside the ship... from EFFY store, shopping at the Caribbean Cove, Piazza entertainment, spa raffles, music in Club Fusion, Wheelhouse Bar, and Crooners, photo gallery meet, trivia in Explorers Lounge Movies Under the Stars, Bingo...the list is almost endless what goes on at once. You really need to look over (the Princess Patter, delivered to your stateroom every evening) the evening before and check off what you want to do so you don't miss something you look forward to. We had a great itinerary, loved all the ports of call... Aruba, Bonaire, Grenada, Dominica, St Thomas, and Princess Cays, Bahamas. We were lucky with great weather, even light misty rain early morning in Bonaire didn't deter us from going out and enjoying the port areas. We had two fun filled Sea days to begin the cruise. Found alot to do after we looked over the Patter the evenings before and checked off what we didnt want to miss out on. We had our first time cruisers welcome meet and that was fun with raffles and information. 1st seaday enjoyed The Crown Grill (Specialty restaurant... extra cost) had a special (free) lunch that day so we went to that had had the fish/chips special. It was called the Brit Pub Lunch event. Later, at 3pm we enjoyed the daily Princess event of the "Afternoon Tea", and it was really a special time. Met some nice people there to visit with. 4pm: Casino time.. won some quarters from the 'sweeping quarter machine'...don't think you will get them all to drop just because they are hanging on the edge...lol. Again many things going on all day. 7pm Comedy Show with Eric Lyden was hilarious. In the Piazza, Festivals of the World was nice to watch. 2nd seaday they had some $10 sales set up in a dining room that had some great stuff, got a shawl to match my formal dress, the color matched exactly. Later, enjoyed the Captains Welcome Aboard Party & Champagne Waterfall event, and later "Encore" a musical in the Princess Theater. Every day/evening, I went out to capture the sunrise and sunset in photos and video. First port of call: Aruba !!! We always had Bfast in the Horizon cafe or the dining room before leaving the ship for the port days. Aruba, was the most gorgeous place ever. Beautiful and colorful. Stayed in the port areas, and had a long day there from 8 am - 7 pm...so amazing, walked all over the place and found a few beaches (Surfside beach) to relax at before we were off on more explorations. Don't miss a photo op by the "I >> a lady positioned her lounge chair right in front of people nearby us so she could get the sun directly on her (obstructing their beach view), and there was a close call when the blind crippled man came by again as he nearly toppled right over on top her. Please, just some simple manners people !!! Event that night was "DISCO...Blame it on the Boogie"...very entertaining in the Princess Theater. There was a Yes/No Gameshow we missed tht people said was funny. We had to go have dinner sometime...lol. Have to prioritize the hours, cant do it all, no matter how hard you try. Later, up to the Movies Under the Stars on deck 15 for the football game on the huge deck TV, snuggled under red plaid blankets with popcorn/beer (and my coffee card special coffee treat)...Purchased this prior to sailing...its a card good for 15 specialty coffees (and or treats) from several locations on the ship. Fantastic experience we enjoyed several times for movies too. Day 6 Fourth port of call: Dominica !!! 7am-3:30pm. Arrived at a shipping dock, because the ship is too large for the regular port. Nothing much to see there, but walked around a little there. A local man with a sign (Gordon) caught our attention offering a half price ($25.pp) excursion to see waterfalls, sulphur pits, a stop at the Water Bar way up in the mountains, and beautiful mountainous scenery. He had roped in 3 other couples with the same offer, so aboard we all piled into his air conditioned van. The waterfalls were a distance away, but the sulphur pits were bubbling right under our feet on the viewing planks. He also brought us to the Water Bar where a very strong concoction served from a gallon jug, and an array of exotic fruits and spices were sampled by all. The bar owner had a cat who sat on top of the housed water spout roof and everyone loved her. Beautiful views He also brought us to a beautiful park with many beautiful flowers and trees, He explained them all to us. Back on the ship later that evening was the Love Boat Deck Party, where we danced like kids. After icing my feet and ankles we decided to skip supper in the dining room and grabbed some food at the Horizon cafe and took it to our cabin. Vacation is hard work. Day 7 Fifth port of call: St Thomas !!! We walked around Havensight Port, found a Crocs Shop and got a pair of elastic strap Crocs...heaven for my feet. Stopped by the P{ortside Bar for banana daqueris and beer. Texted my daughter as it was her Birthday (in the USVI so can text for free)... Later that evening enjoyed The Magic Show also saw Bobby Brooks Wilson (son of Jackie Wilson, singer) He was fabulous...he stayed on a few days and took our tender boat with us to the Princess Cays a day later...exciting) Next day finally a Sea~day !!! Day 8 Seaday!!! (By this day, I was taking Diurex pills a few days already...lol every time I'm in the tropics, i swell up....very helpful for those who think they might need that) The evening was Formal dress night too. Enjoyed the ship activities.Bobby Brooks Wilson performed again with Erik Bryan. Very good. Marriage Match game show, saw part of that. After dinner, we had the Balloon Drop Party in the Piazza. So much fun, took pictures of each other on the stairways since we were all dressed up. Also we had many photos taken when on the ship, going off the ship at ports, and embarkation, but didnt purchase them. We took our own and they are almost as nice, I think. We went to the photo gallery to look at them all though. Still in our formal dress strolling on deck, enjoying the balmy Caribbean breeze, we found the ping pong table on the sport deck and had a few games with no one else around. You never know when you will find something unexpected to do.My new jade shawl/scarf ($10 sale on the ship), took off in one of those breezes and landed in a corner of the ship, fortunately, not out to sea. Good memories. Day 9 port of call: Princess Cays !!! Princess's private island of beauty and fun. We finally relaxed the whole day there. Good BBQ, walked around, took photos. Watched fish and snorkelers at the pier. Fantastic. Back on ship headed for the International Cafe for lunch and had 3 desserts...(starting to feel like we aren't going to beon the ship for long anymore...lol). Last dinner that evening and said almost tearful good-byes to our waiters we saw the last 10 evenings...John Paul, Pete. Hugs. Day 10 Disembarkation day. Went fast and we were off to 2 more days in Ft Lauderdale extended vacation time. I could go on and on about all the things we did, or could have done, on the ship and off the ship. We usually do excursions off the ship on our cruises we have gone on. This cruise, excursions weren't a priority, we just wanted to relax for a couple weeks away from wintry Minnesota before Christmas rush. Totally enjoyed this cruise, it was mainly an adult (mostly elderly) oriented cruise, only 4 children aboard. The ship was 75% filled at sailaway. We will go on another Princess cruise Read Less
7 Helpful Votes
Sail Date: November 2018
10 day Southern Caribbean. Itinerary: Ft. Lauderdale, Antigua, Martinique, Barbados, St. Kitts, St. Thomas, Grand Turk, Ft. Lauderdale We’re 52 years old, married 22 years. For cuisine, I eat everything and my wife is a pescatarian ... Read More
10 day Southern Caribbean. Itinerary: Ft. Lauderdale, Antigua, Martinique, Barbados, St. Kitts, St. Thomas, Grand Turk, Ft. Lauderdale We’re 52 years old, married 22 years. For cuisine, I eat everything and my wife is a pescatarian (vegetables and seafood). This is our 12th cruise overall and fourth on Princess. After our first three cruises (Caribbean, Sapphire and Island Princesses) we have not sailed this line in over 8 years. In those years we’ve sailed Celebrity, Royal Caribbean, Disney, Holland America and NCL. After those ships and experiences, it honestly felt like a little bit of a throwback when we got onboard Crown Princess. We’ve gotten so used to the wide expanses and features of the more modern ships, the Crown feels more like an oversized yacht than cruise ship. I’m not saying that’s a bad thing. As you read through this you might think some areas are negative, but you’re paying good money to go on your cruise so I like to give a true sense of what everything was like for us. Honestly it’s very VERY difficult to have a “bad cruise” because after all, you’re on a cruise ship being pampered day and night by the crew. The main difference between cruises is the level of service from the crew and the quality of the food as you compare ships. I’m arranging this review by topic such as Embarkation, Ship, Dining, Stops / Excursions instead of by day so you can read everything about a topic at once. EMBARKATION (And lack of Princess Communication) Embarkation was a bit of a cluster as the Crown had to go through a full annual Coast Guard inspection. Boarding was not scheduled to begin until 2 – 2:30pm instead of the normal 10:30 / 11am. Princess knew this days (maybe weeks) in advance of the ship arriving to Port Everglades. Problem was, Princess did a very poor job of notifying the passengers. Princess relied on travel agents to notify the passengers instead of direct email. Princess had our email addresses and had no problems offering us upsells and specials in the months leading up to the cruise. But no communication in the week leading up to the cruise about the inspection and late boarding. Fortunately, we heard about it here on CC so we were prepared and arrived later than normal. But most passengers did not get the word and when 2:00pm rolled around, it seemed like the entire ship was waiting in Terminal 4. Communication was poor in the Terminal as was crowd management. With plenty of time to prepare it seemed Princess did nothing out of the ordinary to handle that many people being in the Terminal at one time other than having water bottles and some snacks available. Once we got onboard everything was fine, but Princess did a less than stellar job managing the situation before arrival and in the Terminal. THE SHIP Boarding the ship, the first re-impression of Princess was the Crown felt dated. Tighter spaces, lower ceilings, lots of wood and older style decor and much more intimate than the more modern ships. The Atrium / Piazza is a rather intimate space compared to the mega atriums of other ships. The overall impression of the public spaces is dark and stuffy vs. light and airy. At first it was a bit of a disappointment. Maybe I was expecting more because the ship recently came out of a refurbishment and I thought more modern touches would be added. But as we sailed, I came to re-appreciate how the layout spreads people around the ship so other than the Muster Drill, we had no issues with large crowds clogging the walkways or public spaces. The public spaces are well spread out across multiple decks, fore, midship and aft. None of the spaces is a ‘showstopper / must congregate in this space’ so the crowds are spread out. The longer we sailed, the more we felt like we were cruising along with a few hundred of our best friends instead of the 3000+ passengers this ship can hold. After 10 days onboard, the Crown felt more like a mega-yacht than a cruise ship. I’ll add that I absolutely LOVE that Princess has embraced The Love Boat again. Yes the show was kitschy even when it was a new series, but it’s just so much fun. You can have photos made with yourself in the iconic Love Boat circle icon, the safety video features the original cast and you can even order “The Isaac” drink at the bar. The show put Princess Cruises on the map and it’s fun to see it so fully embraced again. CABIN: CLUB CLASS MINI SUITE. Our cabin was on Dolphin, Deck 9, D432. This particular cabin is very convenient to the mid-ship elevators and stairs, literally walking directly into the room from the stairs. Prior to boarding we were concerned the proximity to the elevators/stairs might be an issue with noise, but that never materialized. The cabin itself is a bit dated in its appearance, but as a mini-suite, Club Class, it’s perfectly functional. It has the mini-fridge and dual TVs so you could, in theory, watch two different programs. Being on the Dolphin deck our balcony was on the deck that sticks out the furthest on the ship, so we could look directly down into the water, rather than down into other balconies. That also means the balcony is fully exposed to everyone above you, but it wasn’t a problem during our cruise. One effect of the balconies being exposed is that they are full sun when the sun is on that side of the ship. There is no overhang. There was plenty of space in the closet for both of our clothes for a 10 day sail along with lots of shelving both in the closet area and the ‘living room’ area cabinets. We had no problems storing all our ‘stuff’ for the 10 days. There are two American style power outlets above the desk. They’re pretty close together so using a power tap for one of them will block the other. If you want to create additional power outlets, get a power strip that does not have a circuit breaker on it. The added space in the cabin is nice to allow for spreading out stuff or even just sitting to enjoy the 2nd TV in the ‘living room’ portion of the cabin. Could easily entertain a few friends in there. The shower has a step over tub so if you have any issues stepping up and over a tub lip, something to keep in mind when choosing cabins. My wife enjoyed the bed but I found it somewhat stiff. For me it feels like a classic futon and I woke up with my shoulders sore each morning. Room steward was Francisco and he was great. We hardly saw him but whenever we needed something, we’d just leave a note on the bed and he took care of it. Club Class got us a few perks like free wine in the room and a special dining area in the main dining room which turned out to be one of our favorite perks of the entire trip. More on that later in the Dining section. POOLS Crown Princess features 4 pools with two of them being adult only. In keeping with the same theme from earlier, these four pools really spread the crowds out so you could actually find a pool to enjoy. If you want something a bit louder and fun, choose the two middle pools featuring the Movies Under the Stars or the live entertainment. If you want something quieter, choose the Terrace Pool in the back or the Sanctuary Pool in the front. A couple of the pools go beyond 7 feet deep while most are in the 5-foot deep range. Contrary to what many people believe, the Sanctuary Pool up front is a public pool, open to any adult. You do NOT need to pay any sort of Spa or Sanctuary fee to use that pool. I met quite a few folks on board who were under the impression the Spa / Sanctuary Pool was reserved for spa guests only. The Terrace Pool aft is one of my favorite pools of any ship allowing you to enjoy the water while looking straight out the back of the ship. The Movies Under the Stars pool is the closest to the Horizon Court with a lot of outdoor dining seating. COCKTAILS & COFFEE Honestly the cocktails were one of the most disappointing things about the trip. I don’t recall them being so poor the first three times we sailed, but then we didn’t have any other cruise lines to compare Princess to at that time. The problems with the drinks were numerous. Some cocktails tasted watered down, like we were having a soft drink, not alcohol. Some cocktails didn’t taste correct. My litmus test is an Old Fashioned because it’s a classic and quite easy cocktail to make. Simply horrible on the Crown Princess, tasted like I was drinking rubbing alcohol. The server tried to tell me it was because I like my Old Fashioned with whiskey and they make theirs with Rye. I make them with both and they never taste like rubbing alcohol. The drinks that were decent, were served very inconsistently across the many bars. I started drinking both the Chairman of the Board and Washington’s Apple. Even in the same bar the drink would be good one time and off the second time. On ever other ship we’ve sailed over the past 5 years there’s at least one craft bar where the bartenders appear to be more highly trained than the rest of the bartenders on board and they make the drinks more slowly than the mass production of most bars. Those are the bars we tend to gravitate towards because while the drinks might cost $1 or $5 more than the other bars, the drinks are really really good and consistent. The World Class Bars on the Celebrity ships are hands down the best bars at sea. Crown Princess is really missing something like that. The Mix near the Movies Under the Stars pool was the most consistent bar I found. I would not recommend the Drink Package for anyone who really enjoys good cocktails because you probably won’t come close to using up your package unless you choose to drink a lot of beer instead. Don’t bother with “The Isaac,” poor drink. My wife’s favorite drink was “The Jamaican Stormy,” but we felt the one made on Mariner of the Seas was much better. For Coffee, Crown Princess still features that awful, and I do mean awful, coffee syrup in the Horizon Court buffet. That syrup never has, and never will be, coffee. The only thing you can do with it is make iced coffee. Fill one of the plastic cups with ice, add some creamer, some sugar if you’re inclined, then fill it up with that “coffee.” For real coffee you need to go to the International Café on Deck 5 or the Coffee and Cones on Deck 15. I much preferred the coffee and service at Coffee and Cones. The servers at the International Café always made me feel like I was bothering them by asking them to make me coffee. Up at Coffee and Cones it was always service with a smile and honestly they were making better cappuccinos and espressos than the crew at the International Café. Coffee and Cones is open at 6am so you can get a good cup of coffee before you walk into the Horizon Court for breakfast. DINING The food was quite good and the Crown showed us that Princess still has the most consistent Main Dining Room experience in terms of food quality and service. Disney is the only line we’ve sailed that has a better Main Dining Room experience. First let me say that if you plan to eat at the Horizon Court / Caribe Café buffet area, always get a seat in the Caribe Café area. Regardless of whether that section is open or not, just sit there. It’s much cooler because the Horizon Court has a large kitchen area in the center that ends up heating up that entire Horizon Court seating area, both sides. The Horizon Court / Caribe Café food selections are miniscule compared to just about any other cruise line we’ve sailed. The Caribe Café was basically wasted space because it just repeated what was in the Horizon Court (when it was open). I would have expected that section to have more global selections like Asian, Indian, maybe German, etc… But it was just more of the same. The selection was ok, uninspiring but probably enough choices for you to get something decent for breakfast / lunch / dinner. The breakfast omelets at the Horizon Court were weird. They had a spongy texture from whatever egg product they use. I ordered one and then never again. The salad bar for lunch was decent, that was usually my go-to for lunch so I could more enjoy my dinner. Overall the buffet was functional, we’ve found much more inspiring and better buffets on other cruise lines. We did have breakfast one time in the main dining room and it was quite good. I will say that the orange juice served in the main dining room was much better than the juice served in the buffet. One of the perks of having a Club Class cabin was a special dining section in the DaVinci Dining Room. Each evening there was one special not on the menu that was prepared by the manager in the dining room. Most evenings we walked into the dining room to the wonderful aroma of sautéed garlic. He made penne dishes, shrimp dishes, steak dishes and honestly the best veal chops I’ve ever had. On most cruise lines we’ve sailed of late, we’ve only had a few meals in the dining room because they’re usually not that great, pushing you into the specialty dining venues. On the Crown, we ate in the dining room 9 of the 10 evenings of the cruise and ordered the Manager’s special every evening. I would book a Club Class cabin again on a Princess ship just for this experience. The one night we ate outside the dining room we went to the Crown Grill. It was good, but not so spectacular that I felt like I got what I paid for in a premium meal. I went with the mussel pot, and while the mussels were quite good and the portion was huge, the broth was just ok. I would have expected much more garlic infusion in the broth, but it was almost like a pot roast broth with the mussels. My wife really enjoyed her shrimp dish. But because our Club Dining experience was so good, I wouldn’t bother with the Crown Grill on a future cruise. The Crown Grill featured a free British Pub lunch with fish and chips one day at sea and that was fun. The fish portions are small, but we ended up meeting two lovely couples at the shared table dining, with one of them being from England. So we can had a great time picking on the ‘fish sticks.’ I’d recommend that lunch as something different to do. On Deck 15, I only tried the fries at the Salty Dog Grill on Deck 15 and they were just ok. We had some slices of pizza at Slice and the flavors were not bad at all. The crust could have been cooked another minute, but overall, the sauce was pretty good and the flavor was good. The Stromboli was too dry and didn’t have a whole lot of flavor. People who compare the pizza in Slice to pizza on land are just nuts. Of course this pizza is not as good as NYC pizza or many other pizza joints on land, but it’s fresh pizza made right there in front of you. Enjoy it for what it is, free pizza at sea. The service in the Main Dining Room was among the best at sea. Since we had anytime dining we rotated among three different crews of servers and they were all outstanding. So incredibly friendly, so accommodating to any request. More than happy to turn entrees into appetizer portions so we could try two entrees without wasting half a portion. We didn’t eat at Sabatini’s because the menu was uninspiring for us and the Crab Shack concept didn’t appeal to us because it’s just in the buffet. If we’re going to pay extra for ‘specialty dining’ then we want to actually have an experience we can’t have any other way. Paying extra to sit in the same buffet just because you’re going to serve me crab is not a special experience. THE SANCTUARY My wife booked The Sanctuary for the entire week as we didn’t have a lot of excursions planned over the 10 days. I will say The Sanctuary has the most comfortable deck chairs I have experienced at sea. So comfy. Most of the area is covered by mesh sails so while it may not be 100% shade, the sun is knocked down significantly making the air temperatures very comfortable. There are two areas with complete shade in the very front under the steel structure and also under the radar tower depending which way the ship is facing. When the ship is moving it can be quite windy because you’re right at the front of the ship. But when the ship is in port, there’s usually still a nice breeze across the entire area making this space really comfortable even when the ship is docked. The staff here is extremely friendly and makes sure you have plenty of water. They also serve afternoon tea at 3 with all the trimmings, sandwiches, cakes and desserts. If you want to book The Sanctuary, proceed directly up to Deck 16 the moment you board the ship. Don’t go anywhere else, just go directly up there because the Sea Days fill up quickly. You can book ½ days, full individual days or the entire cruise. Sea days fill up first. My wife was probably the 20th person in line and was able to book two loungers for the entire cruise. At the time we sailed costs were $20 for ½ day, $40 for a full day, $30/day if you booked the entire cruise. These costs are per person / lounger. The only thing I question is placing the ‘quiet sanctuary’ directly below the ship’s horn. Read Less
1 Helpful Vote
Sail Date: November 2018
This was my 18th cruise. Never had a favorite (they’ve all been fun) until now. The beautiful unspoiled Atlantic Ocean is a sight to behold. 3 sea days from Barcelona to the Azores and 6 more to Ft. Lauderdale. Nowhere else can you ... Read More
This was my 18th cruise. Never had a favorite (they’ve all been fun) until now. The beautiful unspoiled Atlantic Ocean is a sight to behold. 3 sea days from Barcelona to the Azores and 6 more to Ft. Lauderdale. Nowhere else can you see the world so unspoiled. Venus was so bright it reflected off the ocean. We traveled with another couple and took advantage of many dining options. We opted for anytime dining and were happy except for a few minor quibbles with the food. I always prefer Horizon Court for breakfast but my wife likes the dining room for breakfast so we ate their a couple times. Wait staff was in good cheer as usual. My wife and I celebrated our 47th wedding anniversary at the Crown Grill for a memorable occasion. Crown Princess and crew were a delight. Entertainment was typical high energy Princess product. We traveled to Italy a few days early via Princess EzAir. Great airfare! Venice was fabulous as expected. View from St. Mark’s bell Tower was epic. Trip from Venice Airport to the vicinity of our hotel (Canal Grande) via water taxi was a unique treat. Train to Rome was a smooth comfy ride and ended too soon! A couple days in Rome at Albergo del Senato (wonderful location) for a little shopping and sightseeing and we were ready to sail. Such fun! Read Less
2 Helpful Votes
Sail Date: October 2018
The food is uninspired. With a small number of offerings at the Horizon Buffet that changed only slightly from day to day. Food from venue to venue tasted pretty much the same. Except for one dinner at the Crab Shack. That was ... Read More
The food is uninspired. With a small number of offerings at the Horizon Buffet that changed only slightly from day to day. Food from venue to venue tasted pretty much the same. Except for one dinner at the Crab Shack. That was marvelous. And one dinner at Sabatini's. Sabatini's was excellent with superb attention and care from the waiter. The Salty Dog... pass on that. The worst hamburger at sea. Ditto with the pizza. And the coffee? You could see through it most days. Sat down on a chair in Michelangelos dining room, the first night, which immediately broke. The ship overall, leans to the opulent. But the ship feels cramped, and closed in. To gain access to the outer decks was often a chicane of elevators, hallways and stairs. More so, than any other ship we have cruised on. The staff, mostly, appeared robotic. Not that there weren't clear exceptions to this. Our cabin Steward was superb with an engaging personality. A couple of specialty dining occasions offered excellent table service. One in particular at Sabatini's was the epitome of professional, and attentive waiting. We also received timely assistance from one of the officers and plenty of help with the bags on and off the boat.. Music in the atrium was too loud and encouraged us to avoid that section of the ship. Forget about the internet. IMPOSSIBLY slow. Click...wait 10 seconds, Click....wait 10 more seconds. AND EXPENSIVE. Strangely, a few days after our great experience with a waiter in Sabatini's, I found that waiter in regular Princess blue and khaki, busing tables at the pool. The shore excursions were nothing to rave about. Mostly, just ok. But, one excursion at Kotor completely fell apart. The excursion guide lost control of the tour. Leaving two tourists behind at the end of the first half of the tour. Half the tourists went ahead of the guide, while others were at public washrooms, after the guide took us to a public washroom that was closed, and she had to backtrack to another washroom that we had past on our way. She didn't appear to know the history of the port that well. Eventually, we bailed and went back to the bus to await the return of the tourists. Princess deserves credit for offering credit for a significant portion of this tour. The tour to the statue of David in Florence went off as planned and access to the museum was reasonably quick. In spite of it all, we made it a great time. Read Less
Sail Date: September 2018
Because we wanted to cruise around the Mediterrean and visit certain countries. The special deal was a very good offer. This was our second cruise through Princess line and really enjoyed our first so this was how we came to our ... Read More
Because we wanted to cruise around the Mediterrean and visit certain countries. The special deal was a very good offer. This was our second cruise through Princess line and really enjoyed our first so this was how we came to our decision. We opted for a balcony stateroom this time and to wake up with a different view in the morning was great. The process of embarkation was smooth and staff were wonderful. Food was good and plentiful. The speciality restaurant was very good. Downside is the decor needs sprucing up. Looking a bit shabby. The other problem was with the doona. It was a heavy doona and although we have the airconditioning up high it was very hot. Some other passengers said the same thing. We ended up removing the doona and settled with two sheets instead. The shore excursions were very good. Information was relayed to us promptly and efficiently. The entertainment was excellent! As it was on the previous cruise. Very happy with this. Read Less
1 Helpful Vote
Sail Date: August 2018
We travel with Princess frequently and picked this cruise because we could celebrate our golden wedding anniversary during the cruise. The itinerary was similar to the cruise we took 10 years ago, with a few different stops. We did the ... Read More
We travel with Princess frequently and picked this cruise because we could celebrate our golden wedding anniversary during the cruise. The itinerary was similar to the cruise we took 10 years ago, with a few different stops. We did the traditional dining and had a wonderful time with the 3 other couples at our table. The ship was in great shape and we had upgraded to a full suite which was a wonderful experience. The food at the Crown Grill was fantastic. The food at the traditional dining was good, but the beef was not as tender as it has been on past cruises. Entertainment and activities were very good, especially the audience participation activities. The excursion packages were good - the one negative was that 3 days in a row the excursion ended at a time that did not allow us to eat at the early sitting of traditional dining. This could be fixed by either starting the excursion earlier or reducing the free time on the excursion. When you book the excursion prior to the cruise you do not have the times. We spent 3 days in Barcelona before getting on the ship - this was a great idea. We were well rested and in the right time zone before we embarked. This was our 5th Princess cruise and they are the best big ship cruise line in my opinion, especially for adults. Read Less
Sail Date: August 2018
1. We had booked a cabin and the pictures on the web site did not show that this would have pull down beds stowed and a column in the cabin this greatly reduces the limited space and we should have been made aware of this when we booked ... Read More
1. We had booked a cabin and the pictures on the web site did not show that this would have pull down beds stowed and a column in the cabin this greatly reduces the limited space and we should have been made aware of this when we booked back in February 2107. We could have then made an informed decision on the cabin instead of me keep hitting the bed that stuck out from the wall with my shoulder as there is very little space to pass. 2. The staff on board (not the officers in White) Did not seem to have much regard for guest’s. The staff walking through guest’s as if they had right of way and not waiting until guests had passed. Very rude! 3. Staff members siting in the main lobby deck 5 midships eating but more importantly taking up limited seating. 4. All areas of the ship need a good clean all the glass on all open areas are not just dirty they are filthy. Up on deck 15 I used a damp cloth and cleaned a circle in the dirt. On the lower decks you could see were the sea had washed some parts of the window and left strikes of dirt showing. 5. On port days the sun loungers were stacked and strapped and when we asked the deck crew to unstrap them, so we could get a lounger as the rest were taken, the crew said that is not my job and I don’t know who to ask, this was not a one off but each port day. Even the bar staff could not do anything, for not only us but the other guests who we witnessed asking the same questions. 6. Your Captains circle benefits states. Princess Passport Our special Princess Passports are another Member exclusive, giving you a unique way to record your memories of treasured adventures. Collectible Destination Stamps Every time you sail with us, we will give you a stamp depicting the destination you have traveled. The stamps are signed by the Captain and can be displayed in your Princess Passport. Gold Member Recognition Pin When you return for your second Princess cruise you will receive your Gold Member pin which you can wear proudly to show that you are a Member of the Princess Cruises Captain’s Circle. This was not mentioned or provided. 7. Drinks package. I had asked for gratuities to be removed from automatically being taken but When I questioned why it was added the reception informed me it was compulsory on all drinks packages. This is not a gratuity??? The reception showed me a slip showing that the gratuity is added and then is the very small print it says a service charge. What is going on it either is or it should just be added to the cost and not miss lead Guests. 8. On our last day on board we were told to be out of our cabin by 8am. We were told to meet at 9:20am which we did and by 10:30am we were at the Airport. Great but you had booked us on a flight back to Heathrow for 15:00 Thanks a lot……. 9. As you would imagine from the above we do not feel brand new and will be booking our next cruise with another cruise line to see the difference, it will not be a member of the carnival cruise group. 10. Generally, the bar staff work hard but at busy times are under maned and this leads to long waits to be served. Bar on level 16 to busy at times talking to each other to notice customers waiting to be served. This was a daily occurrence and not a one off. We do believe in complementing when things are right and the waiting staff at our dinner reservations were excellent very courteous and worked very hard Table 72 in the Bochecheli restaurant. Rommel and Boris. Also, the waiters for all meals On our first week of our cruise we were lucky to have NoPa (excuse the spelling) as our stateroom steward. He not only did a great job each day but went the extra mile when we explained a problem with not having a charging lead he managed to source one for us to use until we managed to buy one on shore. (Reception were unable to help in any way). Well done Nopa an excellent representative for Princess you could do yourselves no harm in employing more like him. Unfortunately, he was moved to another deck for our second week. The staff at the lobby bar deck 5 were very good especially Alex, Anthory and Philip. A very busy bar. And Francisco on deck 16. I had a long debate with one of the reception staff and finally asked to speak to a manager. I spoke with Tania Lopaz Apolinar the front desk supervisor who was very professional and courteous and sorted the problem out straight away thankyou Tania. Because of the points raised above you have probably lost us as customers, but we spoke to lots of other guests who had been on 11-15 cruises who all said the same things. If you want to keep those long standing customers you may want to look at the points raised. Read Less
Sail Date: August 2018
Having travelled before both on Celebrity Cruises and Holland America Line it's not easy to find cruiseships and itineraries that might excite us. It was the second time we travelled with Princess and we enjoyed as much as the first ... Read More
Having travelled before both on Celebrity Cruises and Holland America Line it's not easy to find cruiseships and itineraries that might excite us. It was the second time we travelled with Princess and we enjoyed as much as the first time. The ship's decoration is older, still everything is very well taken care of. The cabin (interior) had the same usual size as we've seen in other cruise ships. The dining options are great (although Celebrity Cruises has a superb gastronomy offer) since they also offer " anytime dining". Times in ports of call are definitely the great advantage of Princess Cruises, comparing to other companies. Princess allows passengers to use both Jacuzzis and Pools by night, until cinema sessions of "Movies Under The Stars" end, around 11 pm. Many passengers watch the movies while at the jacuzzi, which is a very interesting possibility. Popcorn and blankets are also provided during cinema sessions. Only weak point was the entertainment. Apart of the "Movies Under The Stars" cinema option, most entertainment is only focused on older couples and non-european tourists. The service quality is similar to Celebrity Cruises. Considering the price and the overall experience, it's a great option for both new and experienced cruise travellers. Read Less
3 Helpful Votes
Sail Date: July 2018
We and another couple took this cruise to see a large number of places as a first visit. We briefly explored Rome for 4 days prior to joining the ship. The embarkation and disembarkation was seamless. We booked a transfer from the ship ... Read More
We and another couple took this cruise to see a large number of places as a first visit. We briefly explored Rome for 4 days prior to joining the ship. The embarkation and disembarkation was seamless. We booked a transfer from the ship to the airport to fly home - again was extremely smooth. Our cabin had a balcony - it was used a number of times - entering/leaving port, watching the coast as we sailed along, and just getting some sun. We opted for fixed traditional dinning. The food was the best food we have had on any cruise ship. The wait staff were attentive and fun to be with. The entertainment was good with many exceptional performances. We enjoyed the comedians the most. The house band was very good and we enjoyed the song & dance performances. We typically had shore excursions during the day and became tired after dinner - we rarely stayed up late. I enjoyed the astronomy introduction - some of the ship's lighting was reduced to facilitate seeing the stars and 5 planets - Venus, Earth, Mars, Saturn, Jupiter. The ship's staff had a mixture of recorded audio and live discussion. The cabin staff was attentive, efficient and very interested in what we were going to do each day. We were consistently treated as valued guests - any request was handled very quickly. All but 3 of the excursions were provided by Princess. They were well done, but some of the descriptions of the excursions and reality did not match. Comments were submitted to ship's excursion staff and were acknowledged promptly. In one case a partial refund was made. Read Less
Sail Date: June 2018
We chose this cruise because of the value and the incredible destinations. Princess offers some of the best destinations at sea. We had a great trip and I will say that Princess treated us far better than any other cruise line I've ... Read More
We chose this cruise because of the value and the incredible destinations. Princess offers some of the best destinations at sea. We had a great trip and I will say that Princess treated us far better than any other cruise line I've been on. They actually upgraded us to a balcony room free of charge upon arrival as a honeymoon gift. We also were granted dining credits and $100 onboard spending credits. This was awesome! We had the best dinner ever at the Princess Grill (specialty dining). The filet was absolutely perfect and so was the lobster. We left there with our bellies quite full. Also we got to experience their new luxury mattresses and they were AMAZING! So comfortable and we always got a good nights rest. Nothing like the sway of the ocean to put you to sleep. I also loved how long the ship stayed at each port (they give you cold water and a facial wash cloth upon arrival ). The pools were great! It was so nice to have a freshwater pool and not have to worry about getting a mouthful of salty water or burning eyes. A nice plus was that they had an adults only pool that was usually pretty empty! Cons: This ship needed some upgrades. It seemed like the decor was outdated and the dining rooms seemed dull. (we often asked to be seated next to the windows). Also, the included food was subpar. When we cruise we usually LOVE going to the dining room for breakfast on sea days and we went once on this cruise and were highly disappointed with the minimal selection. The buffet had better breakfast offerings, but even that was disappointing. The buffet was maybe the quality of a 2 star diner. I often felt that I was scrounging for lunch options that I enjoyed on this ship. Luckily most of our days onboard were at a port and I was able to get food off the ship (this gets expensive). The pizza station and burger station were meh. Not anything memorable. I ate at both once and it was enough for me. The international cafe was the ONLY 24 hour food option and it was bleh. There was remade sandwiches and pasta salads. Very minimal options when late night hunger hits. There were a few good nights in the main dining room when they served lobster and shrimp. Also the escargot was to die for! We were also hugely disappointed in the lack of entertainment available. We usually like to go to all the entertainment possible on our cruises. We found that we were back in our stateroom by 9-10PM bored watching movies or sitting on the balcony or spending too much in the casino just to ward off boredom On previous cruises we have had great cruise directors that get everyone hype and excited to participate in games on board. Not the case with this cruise. Didn't even know who the director was and the nightlife was non-existent. It's true what they say about it being a floating nursing home. Bingo is really your only entertainment option and it costs money. Read Less
5 Helpful Votes
Sail Date: June 2018
Cruised with Princess a few years ago and it was brilliant, so was looking forward to a trip round the Med seeing some new sights. Embarkation went ok, cabin ok, food, drinks, service and trips all ok. The only snags i consider worth ... Read More
Cruised with Princess a few years ago and it was brilliant, so was looking forward to a trip round the Med seeing some new sights. Embarkation went ok, cabin ok, food, drinks, service and trips all ok. The only snags i consider worth mentioning are the standard of entertainment, i have been on other cruises and with other cruise lines so i have room for comparison, but the entertainment on this cruise was shockingly poor. There was only one evening of 'Broadway' style production, with dancers performing an awful 70's medley which was high school production at best complete with sexist undertones, unnecessary in this day and age. Other nights were a particularly bad comedienne who was about as funny as a burning orphanage, a singer who had a bit part for 10 minutes in the lion king, admittedly he had a good voice but they had him sing two nights running as there was no alternative act. There was plenty of karaoke nights in other bars if that's your thing, along with knobbly knees and Mr and Mrs. The house band were OK but once you had heard one set the others on subsequent nights seemed the same. It was very very lazy entertainment. It wasn't all bad, there was a Frank Sinatra tribute act who i personally think should have been one of the theatre acts, not resigned to a side bar. Another snag, photographs, i have never understood why they print off hundreds of photos of guests, taken by the on board photographers, and charge a fortune for them ($25 per pic). As most never get sold. What a waste. Why not charge less, say half the price, you would sell twice as many = less waste, save the planet. A general question, why is the casino on board cruise ships so big? The one on Crown Princess is massive and on a good day there would only be a hand full of punters in there, what a strange waste of real estate that could be used for a better purpose. In all, an OK cruise with poor entertainment. My wife and i have decided not to cruise with Princess next time, we will try another line we haven't used before. Read Less
16 Helpful Votes
Sail Date: June 2018
My wife and I are in our 50s and we’ve been on 17 cruises (7 Royal Caribbean, 4 Celebrity, 4 Princess, 1 Holland America, 1 Norwegian). This was our second Mediterranean cruise. This trip was an anniversary trip. Our trip started with a ... Read More
My wife and I are in our 50s and we’ve been on 17 cruises (7 Royal Caribbean, 4 Celebrity, 4 Princess, 1 Holland America, 1 Norwegian). This was our second Mediterranean cruise. This trip was an anniversary trip. Our trip started with a flight on Lufthansa out of Chicago O’Hare with a stop in Munich (We love this airport) and then on to Athens for a couple days pre-cruise. We flew roundtrip on Lufthansa but took a detour from Barcelona post cruise to Paris for three days on Joon Air which is a new “modern discount airline” from Air France. We enjoyed all flights. Hotels: In Athens we stayed at the Herodian Hotel. This was a pleasant surprise. It’s a boutique hotel literally 987 meters from the Acropolis. Our room faced the Acropolis and was large and modern. The room included breakfast which was a traditional Euro/American buffet style. I’ll post pictures with this review. The staff was welcoming and even left us a nice note welcoming us and congratulating us on our 25th wedding anniversary along with some Greek crackers. In Paris we stayed at the Hilton Paris Opera. This was another nice surprise. Its located near the Galleries Lafayette and Printemps Department store. The hotel is located only 15-20 minutes from all the major Paris historical spots. Close enough to get to and far enough from the center that you aren’t paying for location. The staff here were also fantastic. We are Hilton Honors members and chose to stay on the Executive Floor. For our anniversary, the Hilton upgraded us to a corner large spacious room that had a large bathroom with heated floors. I highly recommend staying at both hotels. The Ship: This was our second voyage of Crown. The first was in 2008. We enjoyed Crown back then but felt the public spaces were crowed and entertainment was terrible. Crown post drydock is so much better. The décor is just as we remembered and there is a much better use of space. Entertainment is now top notch and matches our experiences on Regal. We have never been fans of production shows, but I have to say that the new Encore show on Crown was spectacular. Embarkation: We took a cab from the Herodian Hotel (20 euros) to the port of Piraeus. At embarkation we arrived at the Piraeus Cruise Port at around 11:30am. The port was not too crowded, and we were able to check in quite fast…or so we thought. Here was the one negative experience. After the Princess Rep took our passports and all other pertinent information she went to get our room keys….and couldn’t find them. She asked us to wait and she would contact someone to get them. We thought this was odd as it has never happened before. Well, we waited 20 minutes, and no one came to give us our key cards. I finally spoke with an officer who checked and said that there was no request for our keys. After another 20 minutes we were finally given our keys and were headed on the ship. This was the one blip on a spectacular cruise. I mentioned the dry dock earlier. The dry dock included some very nice updates. Stateroom: Our Cabin on Caribe Deck 10 Midship (C419) has been updated. We love this location because all the cabins on this deck have nice deep balconies. All staterooms on Crown have been updated with the Princes Luxury Bed. Let me tell you….it’s luxurious!! We usually sleep well on cruises, but this bed was sooo comfortable. Also, our Room Steward Donna was very attentive and efficient. The pool area updated one bar (MIX) formerly Mermaids and split up the pizza and burger stations. Prego is now Slice and has Stromboli and deep-dish focaccia. Still the best pizza at sea IMHO. The Sundays Ice Cream Bar is now attached to slice and is called Coffee and Cones. The best pool area upgrade is a remake of the Trident Grill. It’s now The Salty Dog Grill (a Salty Dog Gastro Pub has been added inside the Wheelhouse Bar). This is absolutely the best deck food at sea. You can get a burger or chicken sandwich, fries, bacon cheese or chili cheese), all beef hotdogs, and chipotle lime chicken tacos (my personal new go-to deck food!). Other upgrades on Crown include Club Class mini-suites (We didn’t meet anyone who stayed in one) and the shops onboard have upgraded clothing and merchandise. Dining: We always enjoy the Princess main dining room food. The voyage was no different. As part of the anniversary package we purchased, we ate at Sabatini’s (located on deck 16) which is one of our favorite specialty restaurants. We were joined by our main dining table mates who were also celebrating their anniversary. Our server was fantastic!! He was personable and informative. When we told him it was our table mates anniversary, he stopped what he was doing and proceeded to bring out a cake for them! This topped off a wonderful filling meal of traditional Italian food. As an aside, the anniversary package also included champagne and chocolates in our stateroom, a chocolate cake served at the meal of our choice, a sign and balloons on our door and a picture of our choice with a nice frame. Well worth it! Our breakfasts were eaten mostly in the Horizon Court Buffet which seems to have gotten smaller bit the food is still decent. Breakfast as all you expect plus an omelet station (you order and they give you a ticket that you hand to a server who brings a freshly cooked omelet to you. I love that they hand you your napkin and silverware as you enter the food section and a server brings you drinks. Entertainment: Entertainment is throughout the ship and has been upgraded. Our Cruise Director Fernando got on the ship when we did and he never missed a beat. This cruise was during the group stage of the Word Cup and a schedule of all games with viewing locations were in each Princess Patter. Musical entertainment was very diverse and all over the ship. There was plenty to see and do each night. There was of course MUTS which showed movies, concerts and soccer games throughout the voyage. Ports and Shore Excursions: Athens: While this was the embarkation point, we had a day and half to visit the Acropolis, eat some great Greek food and walk around the Plaka. I’d spend one or two more days here next time. Santorini: This is a tender port. We took a ship excursion that included a stop at Santo Winery where we sampled Greek wine, cheese, olives and enjoyed the views of the ship and the island. Then we went to Oia which is the village with all the blue domed roofs. What a place! Spectacular views. After Oia we went to Fira which is the village where you get back to ship by walking down 588 steps to the tender area, riding on a donkey or our personal choice, taking the gondola down. We shopped and ate a traditional Greek lunch with a view of the Aegaeon Sea. The tour ended here, and we were on our own to get back to the ship. Kotor, Montenegro (Tender stop): Very old city which you arrive sailing through a fjord for 3 hours. I was up at 5:30am filming the entry…We were pleasantly surprised by this port and just took the tender and walked the old city on our own. Messina (Sicily): We used Joe Banana Tours for this port. The tour we chose was the Godfather Tour. We shared a van with others from CC and visited Castelmola, a hill town above Taormina with views of Mt. Etna and the sea (it was overcast so no views), Savoca which is a local town made famous by Godfather II, Forza d’Agro a medieval town and then Taormina. I highly recommend using Joe Banana tours while in Sicily. Naples: For this port we used Romeinlimo Tours. Once again, we shared a van with others from CC. Our driver, Alex met us at the port and took us on a ride through the Amalfi Coast to Positano where were enjoyed the views and walked the streets of the wonderful city on a hill. From Positano we went to Sorrento where we had a fantastic lunch, walked along the streets, shopped and sampled limoncello. After Sorrento, Alex took us to Herculaneum. Herculaneum was a resort town not far from Pompeii which is smaller and better preserved due to its closeness to Mt. Vesuvius. RomeinLimo is one of our favorite tour companies and also highly recommend them. We Disembarked in Barcelona. This was the most organized disembarkation we’ve had. We pre-purchased transfers to the airport and were on our way to Paris! This was a phenomenal cruise. We can’t wait to sail on Princess again and look forward to planning our next Med Cruise!! Read Less
3 Helpful Votes
Sail Date: June 2018
The destinations were great, more time at Messina and Crete would have made this portion of the trip outstanding (i.e. 10 to 12 hours at these ports would be ideal). 14 out of the 17 days we smelled sewage at various times on various ... Read More
The destinations were great, more time at Messina and Crete would have made this portion of the trip outstanding (i.e. 10 to 12 hours at these ports would be ideal). 14 out of the 17 days we smelled sewage at various times on various decks while at sea, the other days were in ports. Passenger should not see bubbled up paint or rust anywhere where passengers can access, especially near the Serenity and on the Promenade Decks. This Boat is only 13 Years old. People pay a lot of money to go on these cruises, but, there was a constant push to sell extras even after saying NO! Other Examples of just being cheap: Ice Cream - free, pay extra for the sprinkles. Hamburgers - free, but put cheese and bacon on it, pay extra. Pizza same thing. The Entertainment was Marginal, there cultural nights in Barcelona and Athens with the local dances were effectively meaningless. There was No explanation of what the dances being performed are, nor there significance, purpose, or meaning. Minimal variety of the entertainment Port and shore excursions were more than 2x's the cost of doing it yourselves. Do a little research before you go and save a lot of money, a little planning goes a long way. Some of the sights you see on the Princess Shore Excursions are Drive Bys. But they do seem to find time to stop to Shop. If word got around that someone had a couple decks of cards and chips for a Texas Hold'em game no one would use their electronic table. Example 3 players 1 looses $40, 1 wins $2 another wins $10 and Princess Cruise Lines Takes $28 Read Less
Crown Princess Ratings
Category Editor Member
Cabins 4.5 0.0
Dining 4.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.0 0.0
Family 4.5 0.0
Shore Excursion 5.0 0.0
Enrichment 4.0 0.0
Service 4.5 0.0
Value For Money 4.0 0.0
Rates 4.0 0.0

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