We went on a miniAlaska cruise from Vancouver, ending in Seattle. The checkin process in Vancouverwas poorly organized. We ended up standing in line for over an hour. The ship itself is OK but in need of upgrading. Staff for the most part were friendly and helpful. We disembarked to have lunch in Ketchikan. When we returned there was a very long line to get back on the ship. Only one ...
My wife and I have sailed on 4 cruises to various places. We have sailed on Royal Carribean and Norwegian. The most recent was on Princess to Alaska. The boarding experience was lacking. Very long line and not very organized. We told the person to use the main credit card for the secondary passenger, but apparently that did not happen, so we were called back down to guest services during the ...
We are loyal Princess Cruise passengers, and this was our tenth cruise with Princess, first trip on the Crown Princess. While Alaska was absolutely amazing, we were really disappointed with the experience on the ship. The food was probably our number one issue, with very few choices on the boat and a very lackluster buffet. The variety wasn't there, and they often put out stale and old items. One ...
I was impressed with both the quality and variety of food in the main dining room as well as the availability of food in Horizon Court (buffet). I enjoyed the variety of equipment in the fitness centre as well as the availability of beach towels on the open deck. The selection and quality of entertainment on the stateroom tv was impressive as was the service that I received from select crew ...
Embarkation:
Embarkation was a total nightmare. We arrived at the port to be directed to a line that took an hour literally only to drop our bags off with the porters/longshoreman. We had pre-ordered our medallions; so, from that point, the process was very smooth and fast... maybe 15 minutes.
Cabin:
The Crown OV cabins are smaller than OV cabins on other lines/ships we have sailed and ...
We chose this cruise because we live in Southern CA and it was less travel to be on a cruise. We haven't gone for a number of years, for obvious reasons, and looked forward to the days at sea, port activities, and the destinations. The first afternoon on the ship, we went to the "app" to get dinner reservations for that night and found out that we did NOT have dinner (table or time) for the entire ...
This was my 12 cruise on Princess and they have always been great. Some of the problems on this one were outside of Princess' control but there's no excuse for the cabin problems.
The first day my cabin was cold but I'm not one to complain about things normally so I just let it go. Changing the temp on the thermostat didn't do anything. The evening of day one my TV went out. I suddenly ...
I chose this week long cruise to test Princess before taking a longer cruise in the fall. Immediately after the week was over I cancelled the longer trip. My “mini suite” was no larger than a regular balcony suite on Holland America. The water in the bathroom was scalding hot and they did nothing about it. Half of the public areas were so cold you had to wear a jacket or coat and there was ...
We have cruised with Princess more than 40 times. We chose this particular cruise to get back into sailing after the pandemic b/c it was out of Vancouver, which is relatively close to home, and also b/c it was longer than 7 days. It did not particularly leave me looking forward to my next cruise, although some of it was beyond Princess' control...like getting back to Vancouver 4 hours late and ...
I ,we are just a sailing or two away from becoming elite members. We have sailed Royal Caribbean a few times with families but have remained loyal to Princess over the years. We just returned from a cruise to Alaska. The staff has and still is amazing Thats what keeps us coming back. I think its sad that most staff become afraid to be seen talking to passengers when the bosses come around ! They ...